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Aptive Pest Control - Greensboro Reviews 

124
TrustScore 4 out of 5

4.2

2909 Pacific Avenue, 27406 Greensboro, North Carolina, US


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Rated 5 out of 5 stars

My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more

Company replied

Rated 5 out of 5 stars

Love Aptive. This company has provided services for us for years. They’re always professional, timely, and effective. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Aptive Pest Control is the best! Their technichians are knowledgeable and skilled professionals. My technician, Marquis Moore did an excellent job treating my house. He explained what bed be doing and... See more

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Rated 1 out of 5 stars

I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the wea... See more

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Company details

  1. Pest Control Service

About Aptive Pest Control - Greensboro

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States

  • 13365692436
Promotion box for Aptive Pest Control - Greensboro

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

124 reviews

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4.2

All reviews

(124)

27,753 reviews in the last 12 months

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Rated 4 out of 5 stars

Great over all

Great over all , but missed a few spider webs I wish were taken down. However spiders getting into house greatly decreased.

September 23, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Linda,

Thank you for sharing your feedback. We’re glad to hear that you’ve seen a noticeable decrease in spiders entering your home. We apologize for the areas that were missed and appreciate you bringing this to our attention.

At Aptive, we strive for thorough and effective service with every visit. Please reach out to us at socialmedia@goaptive.com so we can ensure the remaining spider webs are addressed and your home continues to be protected. Thank you for being part of the Aptive neighborhood and trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service

September 27, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Josh,

Thank you for your feedback! We’re thrilled to hear you had an excellent experience with our team. At Aptive, we take pride in providing reliable and thorough service to help keep your home protected.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 1 out of 5 stars

I called for moth flies

I called for moth flies , but we never got any moth fly traps and they said they don't know when they would get them in stock

September 24, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Divya,

Thank you for sharing your experience. We’re sorry to hear that your request for moth fly traps wasn’t fulfilled and that you weren’t given a clear timeline for when they would be available. At Aptive, we aim to provide timely solutions and clear communication, and it’s clear we fell short in this instance.

We’d like the opportunity to make this right and ensure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can follow up on your service and provide the support you expected. Thank you for being part of the Aptive neighborhood and giving us the chance to improve your experience.

-Jasmine

Rated 5 out of 5 stars

Great

The technician was very friendly and knowledgeable and brought me the supplies I needed for my fly catcher. The service is always good

September 20, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Audrey,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was friendly, knowledgeable, and provided the supplies you needed for your fly catcher. At Aptive, we pride ourselves on delivering thorough, helpful, and reliable service for every client.

We truly appreciate your trust in Aptive and look forward to continuing to provide you with high-quality pest control.

-Jasmine

Rated 5 out of 5 stars

The Aptive difference thus far

They got my business because of their creative hard sell; they'll keep it based on their customer rapport. The communication I have with my technician, Chris, is at a high level. He shows up when he says and he does what's best for my property. I'm impressed thus far.

September 19, 2025
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Reply from Aptive Pest Control - Greensboro

Hi John,

We’re thrilled to hear about your experience with Chris! At Aptive, we take pride in building strong relationships with our neighbors through clear communication, reliability, and expert service. It’s wonderful to know Chris is meeting your expectations and taking care of your property. Thank you for being part of the Aptive neighborhood and for sharing your feedback!

-Jasmine

Rated 5 out of 5 stars

Jayden an Asset to Aptive!!!

Jayden completed every request! He was experienced, positive and efficient!
For example when I shared noticing specific pests, Jayden adjusted products used to handle them and shortly after treatment, there were 8-10 crickets dead, no longer living in my basement.
FYI: Winston Salem wasn't in the location list below.

September 13, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Lynn,

Thank you for sharing your feedback. We’re thrilled to hear that Jayden was experienced, positive, and efficient, and that he addressed your specific concerns so effectively. At Aptive, we strive to provide tailored, effective pest control that delivers real results, and it’s wonderful to know your experience reflected that. We also appreciate the note about Winston Salem and will make sure our location information is updated accordingly.

-Jasmine

Rated 5 out of 5 stars

My technician was very nice and…

My technician was very nice and helpful. He did a thorough job and let me know what he was doing. I appreciate that you have an excellent and very professional technician working with you. Thank you

September 13, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Susan,

Thank you for taking the time to share your experience! We’re thrilled to hear that your Aptive service professional was thorough, helpful, and communicated clearly throughout the visit. Providing professional, attentive service is what we aim for every time, and it’s wonderful to know that made a positive impression. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.

-Jasmine

Rated 4 out of 5 stars

Would give 5 stars but still having…

Would give 5 stars but still having trouble with voles.

On site rep. doing great.

Need something more effective to control pests.

September 5, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Robin,

Thank you for sharing your experience. We’re glad to hear that our service professional has been providing great service, and we appreciate your recognition of their efforts. We understand how frustrating ongoing vole issues can be, and we want to make sure your pest concerns are fully addressed.

Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and discuss the most effective options to resolve this issue. Your feedback is important and helps us continue improving the level of service and results Aptive provides to every homeowner in our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Great experience

Great experience! Great customer service thank you

September 9, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Christy,

Thank you for sharing your feedback! We’re thrilled to hear you had a great experience and received excellent customer service from the Aptive team. Providing attentive, professional, and reliable service is at the heart of what we do, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home with the same care.

-Jasmine

Rated 5 out of 5 stars

Always do a great job

Always do a great job

August 15, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Sue,

Thank you for sharing your feedback! Hearing that our team “always does a great job” means a lot to us. At Aptive, we take pride in delivering consistent, high-quality service so you can enjoy a comfortable home with confidence. We’re grateful you’ve trusted us to protect your space and look forward to continuing to exceed your expectations.

-Jasmine

Rated 2 out of 5 stars

I had a rodent enter my house

I had a rodent enter my house. Was forced to get another agency to inspect and tell me there was evidence of rodents in my attic.

August 15, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Sharon,

We’re very sorry to hear about your experience and the issues you’ve had with rodents in your home. At Aptive, we take concerns like this very seriously and strive to provide effective solutions to keep your home safe and comfortable. Please reach out to us directly at socialmedia@goaptive.com so we can review your situation and work with you to make sure any rodent issues are properly addressed. We appreciate you being a part of the Aptive neighborhood and want to ensure your home receives the attention it needs.

-Jasmine

Rated 5 out of 5 stars

Reliability

I’m happy with the thorough, attentive,
dependable visits my Aptive employee is giving my house.

August 13, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Charles,

We’re so glad to hear that your visits have been thorough, attentive, and dependable! At Aptive, our team takes pride in providing care and attention with every visit, and it’s wonderful to know your service professional is delivering on that promise.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Rated 1 out of 5 stars

Don’t listen to Instructions!!

I was charged for a service that I canceled and it was renegotiated for seventy dollars ($70) and I was still charged eighty-nine dollars ($89) plus the seventy dollars ($70). Then I had technicians tell me that the outside treatments wouldn’t work when we had a lot of rain and so I asked for a treatment to be rescheduled because we were supposed to get a lot of rain and we did, only to have technician show up after I got a message that appointment wouldn’t be rescheduled. Still have lots of mosquitoes because apparently rain is washing away treatment. I’m tired of not being listened to and am getting ready to drop this company!

August 8, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Grady,

Thank you for sharing your experience. I’m very sorry for the confusion with your billing and for the frustration caused by the scheduling and mosquito treatments. At Aptive, we want every customer to feel heard and confident that their concerns are addressed, and it’s clear we fell short here.

I’d like the opportunity to review your account, resolve the billing discrepancies, and ensure that your treatments are properly scheduled and effective moving forward. Could you please reach out to us at socialmedia@goaptive.com with your service address so we can make this right? Your feedback is important to us, and we want to restore your confidence in Aptive.

-Jasmine

Rated 5 out of 5 stars

Solid work

The techs are efficient, prompt, conscientious and send photos of work areas addressed.

August 2, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Bruce,

Thank you for your great feedback! We’re happy to hear our service professionals are efficient, prompt, and conscientious, and that the photos they send help keep you informed about the work done. At Aptive, we strive to provide thorough and transparent service, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Evaluation

The technicians listen and are very through. Communications is good.
Follow through is good.

July 16, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Jeff,

Thank you so much for sharing your experience! We're thrilled to hear that you've had great communication and thorough service from our team, that’s exactly what we aim for at Aptive. It means a lot to know our service professionals are listening and following through to meet your needs. We truly appreciate you being a part of the Aptive family and look forward to continuing to protect your home with care and consistency.

-Jasmine

Rated 1 out of 5 stars

Jodie did an excellent job

Jodie did an excellent job

July 22, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Don,

Thank you so much for the kind words! We're thrilled to hear that Jodie provided excellent service—she’s a valued member of the Aptive team, and we’ll be sure to pass along your feedback. If there’s ever anything more we can do to support you, we’re always here to help!

-Jasmine

Rated 1 out of 5 stars

I asked them to get the wasp nest out…

I asked them to get the wasp nest out of the windows and they didn’t. (Second Request)

July 22, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Ottieree,

Thank you for bringing this to our attention. We’re really sorry to hear that your request to remove the wasp nest wasn’t addressed—especially after a second request. That’s not the kind of service we aim to provide at Aptive, and we completely understand how frustrating this must be.

We’d like to make this right as soon as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can look into this immediately and get a priority reservice scheduled. Your peace of mind is important to us, and we want to ensure your home is fully protected.

Thank you again for being part of the Aptive family—we appreciate the opportunity to improve your experience.

-Jasmine

Rated 2 out of 5 stars

NOT RELIABLE NOR EFFECTIVE....

I signed up on 6/21/25, got a spraying on same day, days later, needed to call for an "in-between" service. Could not see any improvement. They came out and sprayed again but still no improvement. They don't send a reminder of upcoming service. I was not at home when they came last time. I have inside and outside service. So, when I'm not home, they could only do the outside. They don't communicate very well. I'm not getting what I paid for! Will probably cancel this service!!!

June 21, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Patti,

Thank you for taking the time to share your experience. We're really sorry to hear that things haven’t gone as expected since signing up with Aptive. It’s important to us that you not only see results, but also feel supported and well-informed every step of the way.

We understand how frustrating it must be to deal with persistent pest activity and missed communication—especially when you’ve invested in both indoor and outdoor coverage. That’s not the standard of service we aim to provide, and we’d truly appreciate the chance to make things right.

If you're open to it, please reach out to us at socialmedia@goaptive.com with your service address. We'd like to review your account, improve communication moving forward, and make sure you receive the full value of the service you signed up for.

Thank you again for being part of the Aptive family. We’d love the opportunity to turn your experience around.

-Jasmine

Rated 5 out of 5 stars

Excellent Service

They listen to your concerns and explain the process! They do a great job of spraying and making sure they get all the areas! The service has helped tremendously and have seen was less bugs! Very friendly and respectful when they are in your home! Thank you!

July 20, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Jodie,

Thank you so much for your thoughtful review! We’re delighted to hear that our team listens carefully to your concerns, explains the process clearly, and delivers thorough, effective treatments. Knowing you’ve seen fewer bugs and felt comfortable with our friendly, respectful service means a lot to us.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and attention you deserve.

-Jasmine

Rated 3 out of 5 stars

still have ants and mosquitos/gnats

the first service did not leave a mosquito trap.
we now have 2 and still have mosquitos and other flying insects and some, but fewer ants. The front yard trap is sitting on the ground.

July 16, 2025
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Reply from Aptive Pest Control - Greensboro

Hi Jim,

Thank you for sharing your feedback. We’re sorry to hear that the mosquito trap wasn’t provided during your first service and that you’re still experiencing mosquito and flying insect activity, even though you’ve noticed some improvement with ants.

At Aptive Environmental, we want to ensure every part of your treatment is thorough and effective. We’ll review the placement of your traps, including the one in your front yard, to make sure they’re set up correctly to maximize results.

Please reach out to us at socialmedia@goaptive.com with your service address so we can schedule a no-cost reservice and address these concerns promptly. We appreciate you being part of the Aptive neighborhood and want to make sure you’re fully satisfied with your pest control.

-Jasmine

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