I have a contract with Aptive for a monthly rate. They increased the monthly rate by $50 per month while under contract and would not allow me to cancel the contract without a cancellation fee and... See more
Company replied

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I have a contract with Aptive for a monthly rate. They increased the monthly rate by $50 per month while under contract and would not allow me to cancel the contract without a cancellation fee and... See more
Company replied
Gus did a wonderful job servicing our property including spraying the entire lawn for gnats, ticks and other pests. Sprayed around the perimeter of the house, garage and shed. He was very friendly, co... See more
Company replied
We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
Company replied
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States

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Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days. I also have to pay extra for spraying inside. The techs do a good job. what I have a problem with is that inside service and outside bate boxes are extra. I signed up you you with the understanding that inside service and the bate boxes where included. I would like to speak to a representative about this.717-798-6281

Reply from Aptive Pest Control - Harrisburg
I was very happy withe service. The tech went above and beyond my expectations.

Reply from Aptive Pest Control - Harrisburg
Tech was familiar with needs of our property. He listened to what we had to tell him.

Reply from Aptive Pest Control - Harrisburg
I paid them for 8 months. They could not control the roaches in my house. Now they wanted me to upgrade the plan. This guy came to my house on 27 dec 2025 to service and all of sudden he wanted me to upgrade the plan . He said I had German roaches. I asked why he took all 8 months to say that. He then freaked out and left my house without service. He is such an unprofessional person, I have ever met.

Reply from Aptive Pest Control - Harrisburg
The technician Nate texted me to say he would be there soon. I asked if he could give me 10 minutes to get there so he would be able to get into garage. He replied no problem and went down the street to do another customer. Came back when I got home and did my garage and basement. Explained everything he was doing

Reply from Aptive Pest Control - Harrisburg
Communication is great, service is unmatched. Techs are extremely thorough and I am always pleased. Was with a different company before and wasn’t happy, but service with Aptive exceeds expectations.

Reply from Aptive Pest Control - Harrisburg
Tech usually calls with estimated time of arrival. Asks if there are problems to address. Performs his tasks and provides recap of actions taken. All done in timely and profession manner. Only thing I would like changed is, when informed of day of service, if morning or afternoon could be shared
This would help in planning day.

Reply from Aptive Pest Control - Harrisburg
The technician did a great job treating the house and checked for any varmints (pests) as he went through the house.

Reply from Aptive Pest Control - Harrisburg
Jameel, our service tech, always rings our doorbell when he first arrives, and we have a short discussion in which he explains what he will be doing, and then asks for my comments or questions. He then does the entire outside of the house to ensure no critters make their way inside. He is very thorough and documents his work.

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg
I was surprised but happy to see so many dead insects on my patio. There were also dead insects on the inside of my French doors. I guess I don't have to worry about those insects thinking they have a new home. The young man also sprayed some spider webs in my outside storage box. He did a great job!

Reply from Aptive Pest Control - Harrisburg
Outstanding company. The techs that come out are all knowledgeable and take the time to check in with me and answer my questions without rushing me in any fashion. I saw improvement within one treatment and one year later a tremendous difference. They text a couple days before coming out and the day of. There is an easy to use rescheduling tool online. Big fan!

Reply from Aptive Pest Control - Harrisburg
No one was home for the service there fore only outside was treated. I had expected a call to schedule a time. Never received that call.

Reply from Aptive Pest Control - Harrisburg
Service is always great. The techs are excellent and communicate thoroughly, including pictures.

Reply from Aptive Pest Control - Harrisburg
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