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Aptive Pest Control - HarrisburgReviews 

68
TrustScore 4.5 out of 5

4.3

5020 Ritter Road, Suite 207, 17055 Mechanicsburg, PA, US


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Rated 2 out of 5 stars

I have a contract with Aptive for a monthly rate. They increased the monthly rate by $50 per month while under contract and would not allow me to cancel the contract without a cancellation fee and... See more

Company replied

Rated 5 out of 5 stars

Gus did a wonderful job servicing our property including spraying the entire lawn for gnats, ticks and other pests. Sprayed around the perimeter of the house, garage and shed. He was very friendly, co... See more

Company replied

Rated 5 out of 5 stars

We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more

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Rated 5 out of 5 stars

Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Harrisburg

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States

  • 17176475239
Promotion box for Aptive Pest Control - Harrisburg

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.3

All reviews

(68)

27,715 reviews in the last 12 months

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Rated 5 out of 5 stars

Personal

Personal, professional and thorough. Thanks Tony!

February 7, 2026
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Reply from Aptive Pest Control - Harrisburg

Hi Charles,

Thank you for sharing your experience! We’re thrilled to hear that Tony provided personal, professional, and thorough service. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and dedicated to keeping every home and yard protected.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Live photos are great.

Live photos are great.

January 30, 2026
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Reply from Aptive Pest Control - Harrisburg

Hi Rene,

Thank you for your feedback! We’re glad to hear that the live photos we provide are helpful. Sharing these detailed updates is one way we aim to give our customers confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 4 out of 5 stars

included services

Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days. I also have to pay extra for spraying inside. The techs do a good job. what I have a problem with is that inside service and outside bate boxes are extra. I signed up you you with the understanding that inside service and the bate boxes where included. I would like to speak to a representative about this.717-798-6281

January 16, 2026
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Reply from Aptive Pest Control - Harrisburg

Hi Gregory,

Thank you for taking the time to share your feedback. I’m glad to hear that you’ve been happy with the service our service professionals provide, but I completely understand your frustration regarding the billing and service inclusions. It’s important that your contract and charges reflect exactly what was agreed upon, and I’m very sorry for any confusion or inconvenience this has caused.

At Aptive, we take customer concerns seriously and want to make sure your account is accurate and your experience meets your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your contract and billing details, clarify the services included, and address any discrepancies.

We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to resolve this promptly.

-Jasmine

Rated 5 out of 5 stars

reliable service

January 15, 2026
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Reply from Aptive Pest Control - Harrisburg

Hi there,

Thank you for taking the time to share your feedback. We’re glad to hear that our service has been reliable for you. Consistency and dependability are core to the Aptive experience, and it’s wonderful to know our team is delivering that for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

I was very happy with service

I was very happy withe service. The tech went above and beyond my expectations.

January 18, 2026
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Reply from Aptive Pest Control - Harrisburg

Hi Robin and Heather,

Thank you for sharing your experience! We’re thrilled to hear that your service exceeded your expectations and that our service professional went above and beyond. At Aptive, we strive to provide thorough, reliable service while making sure our customers feel valued and cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Tech was familiar with our needs

Tech was familiar with needs of our property. He listened to what we had to tell him.

December 30, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Grace,

Thank you for sharing your feedback! We’re glad to hear that our service professional was familiar with your property and took the time to listen to your concerns. At Aptive, we strive to provide attentive and personalized service for every home, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 1 out of 5 stars

Unprofessional

I paid them for 8 months. They could not control the roaches in my house. Now they wanted me to upgrade the plan. This guy came to my house on 27 dec 2025 to service and all of sudden he wanted me to upgrade the plan . He said I had German roaches. I asked why he took all 8 months to say that. He then freaked out and left my house without service. He is such an unprofessional person, I have ever met.

December 27, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Ram,

Thank you for taking the time to share your experience and for being part of the Aptive community. I can understand how frustrating and disappointing this situation must have been, especially after investing in services for eight months and not seeing the results you expected.

We take concerns like yours very seriously, and the experience you described with the service professional is not reflective of the standards we hold at Aptive. We’d like the opportunity to review your account, understand what happened, and work with you to address the issue properly.

When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can go over your service history and determine the best steps to make this right. We truly appreciate you bringing this to our attention and giving us the chance to improve.

-Jasmine

Rated 5 out of 5 stars

The technician Nate texted me to say he…

The technician Nate texted me to say he would be there soon. I asked if he could give me 10 minutes to get there so he would be able to get into garage. He replied no problem and went down the street to do another customer. Came back when I got home and did my garage and basement. Explained everything he was doing

December 19, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Nancy,

Thank you for sharing your feedback. I’m glad to hear that Nate was responsive, accommodating, and took the time to thoroughly explain the service while ensuring your garage and basement were properly addressed.

At Aptive, we strive to provide attentive, professional service while keeping our customers informed every step of the way. It’s wonderful to know that Nate’s efforts made a positive impact, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

5-Star Service

Communication is great, service is unmatched. Techs are extremely thorough and I am always pleased. Was with a different company before and wasn’t happy, but service with Aptive exceeds expectations.

December 14, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that our communication, thorough service, and attentive service professionals have exceeded your expectations. At Aptive, we take pride in delivering reliable, professional, and high-quality pest control, and it’s wonderful to know our efforts are making a difference for you.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Techs do their job well

Tech usually calls with estimated time of arrival. Asks if there are problems to address. Performs his tasks and provides recap of actions taken. All done in timely and profession manner. Only thing I would like changed is, when informed of day of service, if morning or afternoon could be shared
This would help in planning day.

December 11, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Thomas,

Thank you for sharing your feedback! We’re glad to hear that our service professional provides clear communication, addresses any concerns, performs tasks thoroughly, and delivers timely and professional service. At Aptive, we take pride in providing attentive and transparent service to every home we visit.

Regarding your suggestion about specifying morning or afternoon time frames, we do offer those options upon request and would be happy to schedule your service accordingly.

Thank you for being a part of the Aptive community, and we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Harrisburg

Hi Shirley,

We’re so glad to hear that your home has remained protected! At Aptive, our goal is to provide effective, reliable solutions that keep your home safe, and it’s wonderful to know our service is making a difference. Thank you for choosing Aptive, we truly appreciate having you as part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great job.

The technician did a great job treating the house and checked for any varmints (pests) as he went through the house.

November 27, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Stephen,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional did a thorough job treating your home and carefully checked for any pests along the way. At Aptive, we take pride in providing detailed and attentive service to ensure every home is properly protected.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Jameel

Jameel, our service tech, always rings our doorbell when he first arrives, and we have a short discussion in which he explains what he will be doing, and then asks for my comments or questions. He then does the entire outside of the house to ensure no critters make their way inside. He is very thorough and documents his work.

November 20, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Cliff,

Thank you for taking the time to share your experience! I’m so glad to hear that Jameel provides such thorough and attentive service. We take pride in clear communication, careful work, and making sure every area is protected, and it’s wonderful to know that came through during your visits.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Personable and professional

Personable and professional, highly recommend!

November 5, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Matt,

Thank you for your kind words! We’re thrilled to hear that our service professional provided personable and professional service. At Aptive, we take pride in delivering reliable, friendly, and effective pest control solutions, and it’s wonderful to know we earned your recommendation. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

technician discussed

technician discussed and had excellent recommendations

November 1, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi David,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professional was able to discuss your concerns and provide recommendations that were helpful. Our team takes pride in offering not only effective pest control but also guidance to help protect your home long-term.

We appreciate your trust in Aptive and your feedback. It means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Professional and quick service

Professional and quick service

October 30, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi David,

We’re so glad to hear you had a positive experience with our team! At Aptive, we take pride in delivering service that’s both efficient and professional, while still giving every home the care and attention it deserves.

Thank you for choosing Aptive to help keep your home comfortable and protected, we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Many dead insects

I was surprised but happy to see so many dead insects on my patio. There were also dead insects on the inside of my French doors. I guess I don't have to worry about those insects thinking they have a new home. The young man also sprayed some spider webs in my outside storage box. He did a great job!

October 4, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Kathy,

Thank you for sharing your feedback! We’re thrilled to hear that your service was effective and that our service professional addressed both the inside and outside areas, including your French doors and storage box. At Aptive, we take pride in delivering thorough, professional pest control that helps our customers feel confident and comfortable in their homes and outdoor spaces.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

All Around Outstanding Company

Outstanding company. The techs that come out are all knowledgeable and take the time to check in with me and answer my questions without rushing me in any fashion. I saw improvement within one treatment and one year later a tremendous difference. They text a couple days before coming out and the day of. There is an easy to use rescheduling tool online. Big fan!

September 13, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Chris,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are knowledgeable, attentive, and take the time to answer your questions. It’s wonderful to know that you’ve seen such a noticeable difference in just one treatment and over the past year.

We also appreciate your feedback about our scheduling and rescheduling tools. We strive to make every visit as convenient as possible. Your support means a lot, and we’re grateful to have you as part of the Aptive neighborhood!

-Jasmine

Rated 4 out of 5 stars

No one was home for the service there…

No one was home for the service there fore only outside was treated. I had expected a call to schedule a time. Never received that call.

September 12, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi there,

Thank you for sharing your feedback. We apologize for the missed communication and for only being able to treat the exterior of your home. At Aptive, we strive to provide clear scheduling and thorough service, and it’s clear we fell short in this instance. Please reach out to our team at socialmedia@goaptive.com so we can schedule a time to complete the service as expected and ensure your home is fully protected. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Service is always great

Service is always great. The techs are excellent and communicate thoroughly, including pictures.

September 16, 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Jomarie,

Thank you for sharing your feedback. We’re thrilled to hear that our service has consistently met your expectations and that our technicians provide thorough communication, including photos. At Aptive, we strive to deliver reliable, effective, and attentive pest control, and it’s wonderful to know that your experience reflects that.

-Jasmine

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