I have a contract with Aptive for a monthly rate. They increased the monthly rate by $50 per month while under contract and would not allow me to cancel the contract without a cancellation fee and... See more
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Gus did a wonderful job servicing our property including spraying the entire lawn for gnats, ticks and other pests. Sprayed around the perimeter of the house, garage and shed. He was very friendly, co... See more
Company replied
We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
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Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States
- 17176475239
We overthink pests so you don't have to.
4.3
Excellent
68 reviews
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Friendly and professional.
September 11, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear that our team provided friendly and professional service. At Aptive, we take pride in delivering reliable, attentive care that keeps our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
It started out great and then the level…
It started out great and then the level of service and care slowly dwindled down.
September 10, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Tyla,
Thank you for taking the time to share your experience with Aptive. I’m sorry to hear that the level of service and care you received declined over time, that is certainly not the experience we want for anyone in the Aptive neighborhood.
We take feedback like yours seriously because it helps us identify where we can improve and ensure our customers continue to receive the quality service we are known for. If you’re open to it, we would appreciate the opportunity to review your account and make things right. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and work toward restoring the experience you expected from Aptive.
-Jasmine
Professional & Thorough
Always pleasant ; reviews needs of the property; thorough job; touches base when completed and respectful of pets.
August 21, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Lisa,
Thank you for sharing your experience! We’re thrilled to hear that our service professional is thorough, communicates clearly, and treats your property and pets with respect. At Aptive, we take pride in providing personalized care that keeps every home safe and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
The tech was friendly and informative
The tech was friendly and informative. Listened to my concerns, very theough.
August 16, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Carol,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was friendly, informative, and thorough while addressing your concerns. At Aptive, we strive to provide not only effective pest protection but also a positive, attentive experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Still have bee problem after 4 visits
After 4 attempts by Aptive to take care of the problem, our mason bee hive in our home's brick wall is still active.
August 15, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Kathy,
Thank you for taking the time to share your experience. I’m very sorry that your mason bee issue has persisted despite multiple visits, I understand how frustrating it can be to feel like the problem isn’t being resolved. This is not the seamless, effective service we aim to provide at Aptive.
I do want to let you know that bees are a protected species, so we are not able to treat for them. However, we can schedule a reservice to confirm that the activity you’re seeing is indeed bees, and provide guidance on next steps for safely managing them.
Please feel free to reach out to me directly at socialmedia@goaptive.com so we can get that reservice scheduled. We appreciate your patience and the chance to ensure your concerns are addressed.
-Jasmine
Serviceman checked to see if there were…
Serviceman checked to see if there were any areas of concern.
July 19, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Lois,
Thank you for sharing your experience! We’re glad to hear that your service professional took the time to check in and address any areas of concern—that’s an important part of the thorough care we aim to provide at Aptive Environmental.
We appreciate you trusting us to protect your home and look forward to continuing to deliver attentive, personalized service for you.
Thanks again for your feedback!
-Jasmine
Reply from Aptive Pest Control - Harrisburg
Hi Sondra,
Thank you so much for your kind words! We’re proud of our team for being both friendly and professional—that’s exactly the experience we strive to provide with every visit. Your feedback means a lot to us, and we’re grateful to have you as part of the Aptive family.
If there’s ever anything more we can do to support your home, just let us know!
-Jasmine
Chris did a really fine job despite the…
Chris did a really fine job despite the heat. She was in touch before, after, and during the process. We respect her professionalism. Thanks, Chris!
July 3, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Karl,
Thank you for sharing your experience! We’re thrilled to hear that Chris delivered such attentive and professional service, even in the heat. At Aptive, our team takes pride in staying connected and ensuring every detail is handled with care. We’ll be sure to pass along your kind words to Chris—she’ll appreciate it! Thanks for choosing Aptive and for being part of our community.
-Jasmine
Texted before arrival and took care of…
Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls before they actually handled the issues we were having. Originally they sent someone out who did not text before arrival and sprayed a neighbors property (only found this out by looking at the pictures they posted on our account) and never addressed the issues that we called about.
This is not a reflection of the man who showed up for this visit. This is definitely an issue with the company though. They told us their system was down on the prior visit. Seems like an excuse since this has happened before.
June 24, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Walter,
Thank you for taking the time to share your experience with Aptive. We’re glad to hear that the recent service professional communicated well and effectively handled the wasp nest and mouse bait box. We truly appreciate your patience as we worked through the earlier challenges with scheduling and service consistency. Your feedback about the previous visit and the mix-up with the neighboring property is concerning, and it’s definitely not the level of service we strive to provide. We understand how frustrating that must have been, especially when communication didn’t meet expectations.
Please know that your comments have been shared with our team to help improve our processes and prevent issues like these in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. We’re committed to making sure you receive the reliable and thorough service you deserve as part of the Aptive family.
-Jasmine
Courtesy goes a long way
I'm always pleased with the politeness and courtesy the guys show. AAA+ to all of you whom have taken care of my house. Thanks
June 24, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Anita,
Thank you so much for your kind words and the AAA+ rating! At Aptive, we believe that politeness and courtesy are just as important as effective service, so we’re thrilled to hear our team consistently shows up with both. We truly appreciate your trust in us to care for your home and look forward to continuing to deliver the experience you deserve.
-Jasmine
Happy with the comkpany
The gentleman that comes to my house is always pleasant and very knowledgable
June 6, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Lisa,
Thank you for the kind words! We're so glad to hear that your service professional has been both pleasant and knowledgeable—that’s exactly the level of care and expertise we strive to bring to every visit at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same trusted service.
-Jasmine
looking good!
Aptive is great as it provides a readable summary of completed work along with supporting photos. Providers are pleasant and efficient.
May 30, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Melissa,
Thank you for your wonderful feedback! We’re glad to hear that our detailed summaries and photos help keep you informed, and that our team’s pleasant and efficient service stands out. At Aptive, transparency and customer care are top priorities, and we appreciate you being part of the Aptive neighborhood. We look forward to continuing to protect your home.
-Jasmine
Sugar ants still active in kitchen a…
Sugar ants still active in kitchen a week after servicing. This is the same reason we called in the beginning but still we have this issue, even after repeated discussions with your techs.
May 21, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Larry,
Thank you for bringing this to our attention. We completely understand how frustrating it can be to still see sugar ants after treatment, especially when you've already shared your concerns with our team. At Aptive, we're dedicated to making sure your home feels comfortable, and it's clear we need to take another look to get this right. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up visit and work closely with you to resolve this issue once and for all. We appreciate you being part of the Aptive family and want to ensure you feel fully taken care of.
-Jasmine
Canceled service due to cost
I was able to cancel my service fairly easily. Of course, I was offered a reduced price but, still too high. I have no complaints regarding my service or the result of treatments.
May 5, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Darlene,
We truly appreciate your feedback and are glad to hear you were satisfied with the service and results. We understand that pricing can be a big factor in your decision, and we’re constantly evaluating ways to provide the best value. If there’s anything we can do to make your experience even better, don’t hesitate to reach out to us at socialmedia@goaptive.com. Thanks again for giving Aptive a try, and we wish you all the best!
-Jasmine
Five Star Pest Treatment Service
Brandon checked in with me to make sure my needs were taken care of and promptly went to work on my treatment. He notified me of his arrival time and followed up with a summary of the treatment. I think these treatments do help.
April 30, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Mark,
Thank you so much for sharing your experience! We're so glad to hear that Brandon provided the level of service we aim for—checking in, notifying you of his arrival, and following up with a treatment summary. It’s great to know that you’re seeing the benefits of the treatments, and we appreciate you trusting Aptive to take care of your needs. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!
-Jasmine
Excellent service, as usual
Chris checked in prior to see if we had any specific concerns and then made sure to let us know when everything was completed with a full report.
April 22, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Ian,
Thank you for sharing your experience! We're so glad to hear that Chris took the time to check in with you and kept you informed throughout the process. At Aptive, we believe in clear communication and thorough service, and it's great to know Chris met your expectations. We truly appreciate your business and are grateful to have you as part of the Aptive family!
-Jasmine
Thorough and professional.
April 18, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Timothy,
Thank you for taking the time to share your feedback! We're so glad to hear that you had a thorough and professional experience with Aptive. We're committed to providing top-notch service, and it's great to know we met your expectations. We truly appreciate your support and look forward to continuing to serve you!
-Jasmine
Reply from Aptive Pest Control - Harrisburg
Hi Lisa,
Thanks for the great feedback! We're glad to hear everything was on time and that the photos were helpful. At Aptive, we always want you to feel informed and confident in the service you're receiving. We really appreciate you being part of the Aptive family!
-Jasmine
i had a problem with black ants in…
i had a problem with black ants in kitchen and the tech treated around the base of cabinetry, base of and outside, in basement, but the ant problem continued. I had to buy ant traps and that seemed to work.
The technician was thorough in his inspection. Just think ant traps would have been helpful.
March 24, 2025
Reply from Aptive Pest Control - Harrisburg
Hi Anne,
Thank you for sharing your experience with us! We're glad to hear that our service professional was thorough in his inspection. We understand how frustrating it can be to deal with persistent ants, and we'll definitely keep that in mind for future treatments. If you ever need anything further assistance or follow-up, we're here to help -- thank you for choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Harrisburg
Hi Michael,
Thank you for sharing your feedback! We’re so glad to hear that you had a great experience with our service professional. At Aptive, we’re dedicated to providing excellent service, and it’s wonderful to know that we’ve met your expectations. If you ever need anything else, feel free to reach out – we’re always here to help!
-Jasmine
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