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Aptive Pest Control - Houston Reviews 336

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more

Company replied

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

Appreciate their service

Appreciate their service. Always in contact and aware of what they are doing at my house. With animals, appreciate the awareness of what is being used and how to keep our pets safe. We’ve had no issues w pests!!

February 24, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

We’re so glad to hear that your experience with Aptive has been positive. It’s wonderful to know that our team keeps you informed, takes the time to explain treatments, and prioritizes the safety of your pets while effectively protecting your home from pests. Providing reliable, safe, and attentive service is always our goal, and it’s great to hear that reflected in your visits. Thank you for trusting Aptive to keep your home protected. We look forward to continuing to provide the same high-quality service.

-Jasmine

Rated 5 out of 5 stars

First of all it's convenient.

First of all it's convenient and the technician are super. They contact you when they are on the way. They ask if there is a particular problem that needs to be addressed. They let you know when they are are finished and take pictures.

February 28, 2026
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Reply from Aptive Pest Control - Houston

Hi Marye,

Thank you for sharing your experience! We’re so glad to hear that our service has been convenient and that our service professionals have been professional, communicative, and thorough. At Aptive, keeping our customers informed and addressing any specific concerns is something we take great pride in.

It’s wonderful to know that the updates, pictures, and attention to detail make a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide dependable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Excellent Employee

Arthur was a very professional, courteous worker. He was very patient and made sure to ask if we had any particular areas that needed attention. Great job, Arthur and thanks again.

February 20, 2026
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Reply from Aptive Pest Control - Houston

Hi Irving and Maria,

Thank you for sharing your experience! We’re thrilled to hear that Arthur was professional, courteous, and attentive to your specific needs. At Aptive, our service professionals take pride in providing thorough, personalized care, and it’s wonderful to know that Arthur delivered that for you.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that you consistently receive excellent service. At Aptive, we pride ourselves on providing reliable, thorough, and professional pest control, and it’s wonderful to know our efforts are making a difference for you.

We truly appreciate your trust in Aptive and look forward to continuing to provide the high-quality service you expect.

-Jasmine

Rated 2 out of 5 stars

Generally dislike the business model of…

Generally dislike the business model of dealing with a distant company that schedules appointments without discussion. If they can't contact you, they treat the outside of the house. Bottom line - as a customer I am dealing with a computer that is programmed to ram appointments and billing down the throat of customers.

February 26, 2026
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Reply from Aptive Pest Control - Houston

Hi Jim,

Thank you for sharing your thoughts. I completely understand how frustrating it can feel to work with a process that seems automated and impersonal. At Aptive, we aim to balance efficiency with personalized care, but it’s clear from your experience that we fell short in making you feel heard and involved in your scheduling and service.

We value your feedback because it helps us improve how we communicate with our customers and ensure our appointments and billing feel transparent and respectful. Your concerns about the way services are scheduled and handled are taken seriously, and we want every customer to feel like their needs are fully understood and addressed.

If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss options to make future service more in line with your preferences. At Aptive, our goal is to provide pest control solutions that work for your home and your peace of mind.

-Jasmine

Rated 5 out of 5 stars

Aptive services are very professional

Aptive services are very professional. Recently Chris did our routine treatment. He communicated before and after treatment. He took care of our concern areas and shared pictures. We would definitely recommend Aptive services to friends.

February 26, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your experience! We’re so glad to hear that Chris provided clear communication, addressed your concern areas, and shared photos to give you peace of mind. At Aptive, we strive to provide professional, thorough service that protects your home and makes the process easy and transparent for our customers.

We truly appreciate your trust in Aptive and your willingness to recommend us to friends. It means a lot to know our team’s efforts are making a difference, and we look forward to continuing to provide the same high-quality service for your home.

-Jasmine

Rated 4 out of 5 stars

Only problem I see is very little…

Only problem I see is very little notice about upcoming appointments. Also, staff should have shirts with Active name so resident knows they are Active employee. One person once said, "Well the truck has the name on it." However, sometimes, the truck is not clearly visible (as trees block my view).

February 26, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your feedback. I completely understand how important it is to have clear communication and proper identification for service visits, and I appreciate you bringing this to our attention. At Aptive, we want every customer to feel confident and secure when our service professionals are at their home.

Your comments about appointment notice and staff identification are very helpful. We’ll review these concerns with our team to see how we can improve notifications and ensure our professionals are easily recognizable when they arrive.

We truly appreciate you taking the time to share your experience, and we’re committed to making every Aptive visit clear, professional, and reassuring for our customers.

-Jasmine

Rated 5 out of 5 stars

Always happy

Attention to detail like usual..they do great job

February 18, 2026
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Reply from Aptive Pest Control - Houston

Hi John,

Thank you for sharing your feedback! We’re glad to hear that our Aptive team continues to deliver the attention to detail and quality service you expect.

Providing thorough, reliable pest control is what we aim for every visit, and it’s wonderful to know it shows. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Martin my serviceman was punctual

Martin my serviceman was punctual, polite, timely, knowledgeable, explained what he was there to do and asked about my concerns or problem areas.

February 24, 2026
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Reply from Aptive Pest Control - Houston

Hi Patricia,

Thank you for sharing your experience! We’re thrilled to hear that Martin provided such a thorough and professional visit. At Aptive, we pride ourselves on having service professionals who are not only knowledgeable and punctual but also take the time to listen to your concerns and explain how our services protect your home. Your feedback means a lot, and we truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars

Very informative and friendly staff

Very informative and friendly staff, from admin in the office to the service providers at my door.

February 20, 2026
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Reply from Aptive Pest Control - Houston

Hi Mandy,

Thank you for sharing your experience! We’re thrilled to hear that our entire team, from our office staff to our service professionals, provided friendly and informative support. At Aptive Environmental, we strive to ensure every interaction is helpful and that our customers feel confident in the care their home receives.

Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

The people at Aptive are amazing!

The people at Aptive are amazing! They text the morning of treatment, ask if there's anything you want them to focus on, and then text with photos once they're done with a wrap up of all the services provided that day. Highly recommend!!

February 20, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, attention to detail, and follow-up with photos made such a positive impression. At Aptive Environmental, we strive to keep our customers informed every step of the way and provide thorough, reliable service that protects your home.

It’s especially rewarding to know that our efforts to check in before the visit and provide a detailed wrap-up are appreciated. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve.

We truly appreciate you choosing Aptive and for recommending us!

-Jasmine

Rated 5 out of 5 stars

Very polite & quick with service.

Very polite & quick with service.

February 19, 2026
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Reply from Aptive Pest Control - Houston

Hi Barbara,

Thank you for sharing your experience. We’re glad to hear that our service was both polite and efficient. At Aptive, we strive to provide thorough, timely service while treating every home with respect and care.

We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue delivering professional and attentive service at every visit.

-Jasmine

Rated 5 out of 5 stars

Aptive is very responsive and through.

Aptive is very responsive. They always address any concern immediately and all of the Technicians are trained well, Douglas was my last technician, he was very thorough, he asked what were my areas of concern and took care of them. Upon completion in he took pictures and explained everything to me.

February 8, 2026
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Reply from Aptive Pest Control - Houston

Hi Lillie,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to your concerns. It’s wonderful to know that Douglas provided thorough service, took the time to address your specific areas of concern, and explained everything with photos. This is exactly the level of care we strive for at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard with the same dedication and professionalism.

-Jasmine

Rated 5 out of 5 stars

I’ve used Aptive for over two years and…

I’ve used Aptive for over two years and I have always had a great experience. Every person that has taken care of my yard has always been polite, professional and knowledgeable.

February 12, 2026
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Reply from Aptive Pest Control - Houston

Hi Terry,

Thank you so much for sharing your experience and for trusting Aptive for over two years! We’re thrilled to hear that every visit has been handled with professionalism, politeness, and expertise. At Aptive, providing knowledgeable, reliable service and making our customers feel valued is at the heart of what we do.

We truly appreciate you being part of the Aptive neighborhood and for allowing us to help protect your home year after year.

-Jasmine

Rated 5 out of 5 stars

The technician understood and complied…

The technician understood and complied with my needs.

February 12, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professional understood your needs and provided service that met your expectations. At Aptive, we strive to provide personalized, professional care for every home, ensuring our customers feel heard and supported.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Treated all areas as specified

Treated all areas as specified. Always here on time after message sent

February 10, 2026
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Reply from Aptive Pest Control - Houston

Hi Jose,

Thank you for sharing your feedback! We’re glad to hear that our team treated all areas as specified and provided timely service with clear communication. At Aptive, we strive to combine thorough, effective pest control with reliability and transparency, so it’s wonderful to know our team delivered on that for you.

We truly appreciate your trust in Aptive to protect your home.

-Jasmine

Rated 4 out of 5 stars

Great

Great service friendly person

February 11, 2026
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Reply from Aptive Pest Control - Houston

Hi Isabel,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and found our service professional friendly. At Aptive, we strive to provide reliable service with a personal touch, and it’s wonderful to know that this came through during your visit.

We truly appreciate you taking the time to share your feedback and for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

BEST TECH EVER - COLE!!

I had the absolute best tech yesterday and highly recommend Aptive and Cole to everyone! He talked to me about my pest, took pictures of what he had done, explained the process and told me everything he did. Additionally, I had indicated that I did not want the back yard sprayed as my dog recently got ill from eating grass. He told me to be sure and ask the next tech if it was not him to not spray the grass and only spray on the home to help him stay out of anything that might cause issues.

They are always good but COLE was outstanding!

February 11, 2026
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Reply from Aptive Pest Control - Houston

Hi Linda,

Thank you so much for sharing your experience! We’re thrilled to hear that Cole provided such thorough and attentive service. Taking the time to explain the process, provide photos, and offer guidance to keep your dog safe is exactly the kind of care we strive for at Aptive.

We appreciate your recommendation and are so glad to know that our team continues to make your experience smooth and worry-free. Cole will be happy to hear your kind words, and we look forward to keeping your home and yard protected!

-Jasmine

Rated 5 out of 5 stars

Been with Aptive for a number of years

Been with Aptive for a number of years. Always dealing with conscientious technicians, leaving a detailed list and pictures of their actual work at the home.
Would like to thank Deangelo for taking the time to look at my contract and offering a better one, cheaper.

February 4, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided thorough and conscientious service over the years. Deangelo will be happy to know his efforts to review your contract and offer a better option were appreciated, it’s exactly the kind of care we aim to provide at Aptive.

We’re grateful for your continued trust and look forward to keeping your home and yard protected for years to come!

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is a great company

Always professional, on time, and willing to answer questions and help with any pest problems.

February 10, 2026
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Reply from Aptive Pest Control - Houston

Hi Donna,

Thank you for sharing your experience! We’re glad to hear our team consistently provides professional, timely service while addressing any questions or concerns. At Aptive, we take pride in delivering thorough and attentive care, and it’s great to know that reflected in your experience.

We appreciate you choosing Aptive and look forward to keeping your home and yard protected!

-Jasmine

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