The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more
Company replied
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more
Company replied
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States
- 12816096832
We overthink pests so you don't have to.
4.6
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Houston
Hi Angela,
Thank you for your feedback! We’re glad to hear that your Aptive service professional provided informative and efficient service. Delivering clear communication and reliable care is exactly what we aim for, and it means a lot to know it came through during your visit. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Isaiah worked wonders
The technician, Isaiah, was diligent, professional and responsive. He carried out our wishes thoroughly. All of our yard, garage, storage area, perimeter and eaves were properly treated.
February 4, 2026
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience. We’re thrilled to hear that Isaiah was diligent, professional, and responsive while ensuring your wishes were fully addressed. Providing thorough service across all areas of your home, from the yard to the perimeter and eaves, is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing Isaiah’s hard work and attention to detail. Your feedback encourages our team to continue delivering the high-quality service our customers deserve.
-Jasmine
Great company and met all our needs and…
Great company and met all our needs and requirements
January 24, 2026
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that Aptive has been able to meet your needs and expectations. Providing reliable, effective service that gives our customers peace of mind is exactly what we aim for.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Professional technician treated inside…
Professional technician treated inside and outside. Wore shoe coverings inside home to prevent tracking in outdoor dirt.
January 30, 2026
Reply from Aptive Pest Control - Houston
Hi Mark,
We’re glad to hear that our service professional provided thorough care both inside and outside your home while taking extra steps to keep your space clean. At Aptive, we pride ourselves on delivering detailed, respectful, and effective pest control, and it’s wonderful to know these efforts made a positive impression. Thank you for trusting Aptive to protect your home!
-Jasmine
Excellent service and excellent results, every time!
I was contacted before and after the service, which I appreciate. I got a detailed explanation of the work done, and photos of the treated areas. Since I started with Aptive, my pest situation has improved 100%.
January 30, 2026
Reply from Aptive Pest Control - Houston
Hi Kristen,
We’re thrilled to hear that our team’s communication and thorough service made such a positive impact on your home! At Aptive, we take pride in keeping our customers informed every step of the way, providing clear explanations and documentation, and most importantly, delivering effective pest control solutions. It’s fantastic to know your pest situation has improved so dramatically, and we truly appreciate you being a valued part of the Aptive neighborhood.
-Jasmine
Our Technician is informative
Our Technician is informative, polite, and does a good job.
January 30, 2026
Reply from Aptive Pest Control - Houston
Hi Susan,
We’re glad to hear that our service professional provided informative, polite, and thorough service! At Aptive, we take pride in having service professionals who deliver reliable pest control while ensuring every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Jennifer,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our Aptive team has been knowledgeable and professional. Providing service that is both expert and approachable is very important to us, and it’s wonderful to know that our staff delivered that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone.
-Jasmine
My wife gives it a good grade
My wife gives it a good grade. Says the outside of the house got very good service.
January 27, 2026
Reply from Aptive Pest Control - Houston
Hi David,
Thank you for sharing that with us. We’re glad to hear your wife felt the outside of the home received very good service. At Aptive, our goal is to be thorough and consistent on every visit, especially when it comes to protecting the exterior of the home where pest activity often starts.
We appreciate you both being part of the Aptive neighborhood and thank you for choosing Aptive. Feedback like this means a lot to our team.
-Jasmine
Polite, professional, informative, respectful of property and privacy
Polite, friendly. Confirmed what I had reported that I needed done and asked if there was anything else. Asked before going into the house. Confirmed which rooms he could and could not enter. Told me when he was finished inside, asked if there were additional things I needed done outside. At the end, told me what he did, and again asked if that was all I needed. Thanked me before he left.
January 24, 2026
Reply from Aptive Pest Control - Houston
Hi Nancy,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professional was polite, thorough, and attentive to your needs throughout the entire visit. At Aptive, we take pride in making sure every customer feels informed, respected, and confident in the work we do around their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Brad,
Thank you for sharing your feedback. We’re glad to hear that our team provided clear communication and speedy service. Delivering efficient, reliable, and professional service is what we strive for at Aptive, and it’s wonderful to know our efforts made a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Great communication before and follow…
Great communication before and follow up after the treatment is completed. They make sure you know when they're arriving and take pictures of any points of concern to monitor.
January 16, 2026
Reply from Aptive Pest Control - Houston
Hi Rob,
Thank you for taking the time to share your experience. We’re thrilled to hear that our team keeps you informed before and after treatments, and that our communication, arrival updates, and photo documentation have made a positive impact. Providing clear, thorough, and proactive service is exactly what we strive for at Aptive, and it’s wonderful to know our efforts are appreciated.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing this, we really appreciate it. Providing service that’s not only effective but also personable is something we value at Aptive, so it’s great to hear that your experience reflected that.
Our service professionals take pride in doing the job right while making customers feel comfortable and cared for, and feedback like this means a lot to our team. Thank you for choosing Aptive and for being part of our community, we’re glad to have you with us.
-Jasmine
Aptive Pest Control arrives on time and…
Aptive Pest Control arrives on time and does a great job. Their technicians are knowledgeable and friendly. Thanks!
December 11, 2025
Reply from Aptive Pest Control - Houston
Hi Clint,
Thank you for taking the time to share your experience! We’re glad to hear that our team has been punctual, thorough, and friendly. At Aptive, we take pride in having knowledgeable service professionals who make every visit effective and pleasant.
We truly appreciate your trust and for being part of the Aptive community. Thanks again for letting us take care of your home!
-Jasmine
Very thorough and detailed on the pest…
Very thorough and detailed on the pest control performed on my yard. Covered all the concerns I had and took pictures to show the completion of work.
January 9, 2026
Reply from Aptive Pest Control - Houston
Hi Kevin,
Thank you for sharing your feedback! We’re glad to hear that our team was thorough and addressed all of your concerns, and that the photos helped you see the work that was completed. At Aptive, we strive to provide detailed, reliable service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home and yard.
-Jasmine
Our technician was polite and thorough
Our technician was polite and thorough. He addressed my specific concerns.
January 9, 2026
Reply from Aptive Pest Control - Houston
Hi Janice,
Thank you for sharing your feedback! We’re glad to hear that our service professional was polite, thorough, and attentive to your specific concerns. At Aptive, we strive to provide reliable, detailed service while making sure every customer feels heard and confident in the work being done.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi Moe,
Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt, communicative, and professional. At Aptive, we take pride in delivering reliable, thorough service while keeping our customers informed and confident every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was knowledgeable and efficient in completing the job both inside and outside your home. Providing thorough, effective service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Technicians are always courteous and…
Technicians are always courteous and professional. Very qualified technically.
January 15, 2026
Reply from Aptive Pest Control - Houston
Hi Dawn,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professionals have been courteous, professional, and technically skilled. Providing knowledgeable, reliable, and respectful service is always our goal, and it’s wonderful to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Excellent service
If they miss interior service for non availability of the resident they gladly come back to do it prior to be charged. I am taking their service for years.
January 7, 2026
Reply from Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our team has been flexible and accommodating when scheduling interior services, and that you’ve trusted Aptive for your home for so many years. Providing reliable, convenient, and effective pest control is what we strive for, and it’s wonderful to know our efforts have made a difference for you.
We truly appreciate you being part of the Aptive community and for your continued trust in our services. Your feedback motivates our team to keep delivering the high level of care and service you’ve come to expect.
-Jasmine
I had to pay for a service that wasn't…
I had to pay for a service that wasn't even my house. I would get my money back, as they indeed recognized not doing the correct house. I never received my money back.
May 15, 2025
Reply from Aptive Pest Control - Houston
Hi Iris,
Thank you for bringing this to our attention. That’s definitely not the experience we want anyone to have with Aptive, and I can understand how frustrating it would be to be charged for a service that wasn’t even performed at your home.
We take situations like this seriously, and while it’s good to hear the issue was acknowledged, not receiving the refund afterward is understandably upsetting and not acceptable. We’d really like the opportunity to look into this further, confirm the refund status, and make sure this is fully resolved for you.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review the account and take care of this the right way. We appreciate you being a part of the Aptive neighborhood and for giving us the chance to make this right.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.