I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... See more
Company replied

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I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... See more
Company replied
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... See more
Company replied
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more
Company replied
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

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Generally dislike the business model of dealing with a distant company that schedules appointments without discussion. If they can't contact you, they treat the outside of the house. Bottom line - as a customer I am dealing with a computer that is programmed to ram appointments and billing down the throat of customers.

Reply from Aptive Pest Control - Houston
Aptive services are very professional. Recently Chris did our routine treatment. He communicated before and after treatment. He took care of our concern areas and shared pictures. We would definitely recommend Aptive services to friends.

Reply from Aptive Pest Control - Houston
Only problem I see is very little notice about upcoming appointments. Also, staff should have shirts with Active name so resident knows they are Active employee. One person once said, "Well the truck has the name on it." However, sometimes, the truck is not clearly visible (as trees block my view).

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Martin my serviceman was punctual, polite, timely, knowledgeable, explained what he was there to do and asked about my concerns or problem areas.

Reply from Aptive Pest Control - Houston
Very informative and friendly staff, from admin in the office to the service providers at my door.

Reply from Aptive Pest Control - Houston
The people at Aptive are amazing! They text the morning of treatment, ask if there's anything you want them to focus on, and then text with photos once they're done with a wrap up of all the services provided that day. Highly recommend!!

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Aptive is very responsive. They always address any concern immediately and all of the Technicians are trained well, Douglas was my last technician, he was very thorough, he asked what were my areas of concern and took care of them. Upon completion in he took pictures and explained everything to me.

Reply from Aptive Pest Control - Houston
I’ve used Aptive for over two years and I have always had a great experience. Every person that has taken care of my yard has always been polite, professional and knowledgeable.

Reply from Aptive Pest Control - Houston
The technician understood and complied with my needs.

Reply from Aptive Pest Control - Houston
Treated all areas as specified. Always here on time after message sent

Reply from Aptive Pest Control - Houston
I had the absolute best tech yesterday and highly recommend Aptive and Cole to everyone! He talked to me about my pest, took pictures of what he had done, explained the process and told me everything he did. Additionally, I had indicated that I did not want the back yard sprayed as my dog recently got ill from eating grass. He told me to be sure and ask the next tech if it was not him to not spray the grass and only spray on the home to help him stay out of anything that might cause issues.
They are always good but COLE was outstanding!

Reply from Aptive Pest Control - Houston
Been with Aptive for a number of years. Always dealing with conscientious technicians, leaving a detailed list and pictures of their actual work at the home.
Would like to thank Deangelo for taking the time to look at my contract and offering a better one, cheaper.

Reply from Aptive Pest Control - Houston
Always professional, on time, and willing to answer questions and help with any pest problems.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
The technician, Isaiah, was diligent, professional and responsive. He carried out our wishes thoroughly. All of our yard, garage, storage area, perimeter and eaves were properly treated.

Reply from Aptive Pest Control - Houston
Great company and met all our needs and requirements

Reply from Aptive Pest Control - Houston
Professional technician treated inside and outside. Wore shoe coverings inside home to prevent tracking in outdoor dirt.

Reply from Aptive Pest Control - Houston
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