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Aptive Pest Control - Houston Reviews 336

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more

Company replied

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

Excellent service

Technician was quick and took care of problem areas. They are reliable and on time.

January 11, 2026
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Reply from Aptive Pest Control - Houston

Hi Raymond,

Thank you for taking the time to share your experience! We’re glad to hear that your service professional was thorough, efficient, and addressed the problem areas effectively.

At Aptive, we take pride in being reliable and punctual while providing thorough and effective pest control. Your feedback means a lot to us, and we truly appreciate you being part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Good service

January 8, 2026
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Reply from Aptive Pest Control - Houston

Hi Dan,

We’re glad to hear you had a positive experience with our service. At Aptive, we take pride in providing reliable, thorough, and professional pest control solutions for our neighbors’ homes. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Rated 5 out of 5 stars

Was a return visit

Was a return visit. Handled super very quickly! Thank you!

January 8, 2026
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Reply from Aptive Pest Control - Houston

Hi Ruth,

Thank you for sharing your experience! We’re glad to hear that your return visit was handled quickly and efficiently.

At Aptive, we aim to make every visit seamless and effective, and it’s great to know our team delivered the level of service you expect. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

These guys are great

These guys are great, always prompt, kind to work with. I always appreciate their help and recommendations.

January 1, 2026
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Reply from Aptive Pest Control - Houston

Hi Tess,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has been prompt, kind, and helpful, and that our recommendations have made a difference for you.

At Aptive, we take pride in providing service that is both effective and personable, and it’s wonderful to know that comes through for our customers. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Good & quick

December 31, 2025
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Reply from Aptive Pest Control - Houston

Hi Bill,

Thank you for your feedback! We’re glad to hear your service was quick and effective. At Aptive, we strive to provide prompt, thorough service, and we appreciate you taking the time to share your experience.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Terry,

Thank you for sharing your feedback! We’re glad to hear our service professional was polite and professional. At Aptive, providing courteous and reliable service is always our goal, and your kind words mean a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Everything taken care of…

Everything that needed to be taken care of got completed. I always have good communication with the technician that comes to my home.

December 31, 2025
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Reply from Aptive Pest Control - Houston

Hi Noelia,

Thank you for sharing your feedback! We’re glad to hear that everything that needed attention was taken care of and that you’ve had clear communication with your service professional. At Aptive, keeping our customers informed and providing thorough service is a top priority, and your kind words mean a lot to our team.

-Jasmine

Rated 3 out of 5 stars

Not great service

The tech did not even knock on the door to let us know he was there - we wanted an interior treatment which we haven’t been able to do the last 8+ times as we have not been home. Disappointing. He was there less than 10 min and didn’t do the back exterior balcony as well and tons of spiders.

December 31, 2025
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Reply from Aptive Pest Control - Houston

Hi Charlotte,

Thank you for sharing this feedback. I can understand how disappointing it would be to be home, expecting an interior service, only to find out no one knocked and key areas were missed during the visit.

At Aptive, our service professionals are expected to make contact when an interior treatment is requested and to thoroughly service all agreed upon exterior areas, including balconies. Hearing that the visit felt rushed and that spiders were still present is concerning, and it’s not the level of care we aim to provide.

We’d really like the opportunity to review this service and make it right. Please reach out to us at socialmedia@goaptive.com with your service address so we can look into what happened and help get things back on track.

We appreciate you bringing this to our attention and giving Aptive the chance to improve.

-Jasmine

Rated 5 out of 5 stars

Acceptable

The service was acceptable

October 11, 2025
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Reply from Aptive Pest Control - Houston

Hi Dani,

Thank you for taking the time to share your feedback. We’re glad you found the service acceptable, but we always strive to provide an experience that exceeds expectations. If there’s anything we can do to improve or address any concerns, please don’t hesitate to reach out, we want every visit to leave you completely satisfied.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Attention to Detail

HIGHLY appreciative of Cole K. work and attention to detail of exterminating my home.
No one has ever been so detailed as Cole and I’ve been with Aptive for a couple of years now.

December 29, 2025
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Reply from Aptive Pest Control - Houston

Hi Cecilia,

Thank you for sharing your experience! We’re thrilled to hear that Cole’s attention to detail made such a positive impact. At Aptive, we take pride in our team’s dedication to thorough and effective service, and it’s wonderful to know Cole stood out even after years of service. We truly appreciate you being a valued part of the Aptive community and for recognizing his hard work!

-Jasmine

Rated 5 out of 5 stars

Damian did great job

Damian did great job , he is very knowledgeable, respectful .

December 30, 2025
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that Damian provided knowledgeable and respectful service. At Aptive, we take pride in our team’s dedication to thorough and professional service, and it’s wonderful to know Damian’s efforts made a positive impact. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

polite and thorough

December 14, 2025
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Reply from Aptive Pest Control - Houston

Hi Tanya,

Thank you for taking a moment to share your feedback. We’re glad to hear your Aptive service professional was polite and thorough during your visit. Taking the time to do things the right way and treating homeowners with care and respect is something we truly value.

We appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you’d like us to focus on or questions that come up, we’re always happy to help.

-Jasmine

Rated 1 out of 5 stars

The service technician told me he…


The service technician told me he sprayed my garage (as requested) but 3 minutes later when I went into the garage there was no evidence of him having done that. I asked him about it and he told me that the solution dries really quick. It didn't dry that quick any other place he sprayed. Everywhere else was still wet for about 15-20 min. He didn't spray my garage.

December 14, 2025
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Reply from Aptive Pest Control - Houston

Hi Leslie,

Thank you for taking the time to share this feedback and for being part of the Aptive community. I can understand why this situation would be concerning, especially after you specifically requested your garage to be treated and noticed something didn’t seem right.

This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention. We’d like the opportunity to review what happened during this visit and make sure your garage is properly addressed.

When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can follow up with you and ensure this is resolved to your satisfaction. Thank you again for choosing Aptive and for sharing your experience with us.

-Jasmine

Rated 5 out of 5 stars

Happy Aptive Customer

When I first signed up for Aptive I wasn't sure what kind of service I would get. However, I can happily say that I have been pleasantly pleased every time the technician comes to visit my home. I have now been an Aptive customer for several years, and every technician that we have had has always been very nice, polite, listens to my concerns and always sends me pics of what they have done. I really have zero complaints about this company. And a little side note, I never send in reviews, but thought this company deserved a good one! :)

December 21, 2025
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Reply from Aptive Pest Control - Houston

Hi Lisa,

Thank you so much for taking the time to share your experience and for being a valued member of the Aptive community for several years. We’re thrilled to hear that our service professionals have consistently been polite, attentive, and thorough, and that the service you receive meets your expectations every time.

Your thoughtful review means a lot, especially since you don’t usually send them. It’s wonderful to know our efforts are making a difference. We truly appreciate your trust in Aptive and look forward to continuing to provide the reliable, professional service you’ve come to expect.

-Jasmine

Rated 5 out of 5 stars

Excellent

Good job
Friendly technician

December 21, 2025
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Reply from Aptive Pest Control - Houston

Hi Marco,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our service professional provided friendly and professional service. At Aptive, we strive to deliver thorough, reliable, and attentive service at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Job was done well home treatment

Job was done well

December 23, 2025
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Reply from Aptive Pest Control - Houston

Hi Michael,

Thank you for taking the time to share your feedback! We’re glad to hear the job was done well. At Aptive, we take pride in delivering thorough, reliable service to every customer.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback helps us continue providing the best service possible.

-Jasmine

Rated 5 out of 5 stars

Jalen Harvey was very thorough and…

Jalen Harvey was very thorough and professional. He does his job with a smile.

December 19, 2025
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your feedback. I’m glad to hear that Jalen provided thorough and professional service while maintaining a positive attitude throughout the visit.

At Aptive, we strive to combine expertise with friendliness to ensure every customer feels confident and cared for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great Service

The technician was very responsive to all of our concerns and he always shows up on time.

December 19, 2025
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Reply from Aptive Pest Control - Houston

Hi Greg,

Thank you for sharing your feedback. I’m glad to hear that our service professional has been responsive to your concerns and consistently arrives on time.

At Aptive, we strive to provide reliable, attentive, and professional service at every visit. It’s wonderful to know our efforts are making a positive impact, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Gerald was great on my service yesterday

Gerald was great on my service yesterday

December 18, 2025
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Reply from Aptive Pest Control - Houston

Hi Adilene,

Thank you for sharing your feedback. I’m glad to hear that Gerald provided great service during your visit.

At Aptive, we strive to deliver professional, attentive, and thorough service at every visit. It’s wonderful to know our team’s efforts made a positive impact, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Good communication

Good communication. Detailed report of service provided.

December 18, 2025
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Reply from Aptive Pest Control - Houston

Hi Daniel,

Thank you for sharing your feedback. We’re glad to hear that your Aptive service professional communicated clearly and provided a detailed report of the service. Keeping our customers informed and ensuring transparency is something we take pride in.

We truly appreciate you trusting Aptive to protect your home, and your kind words will be shared with the team. Feedback like this means a lot to us and reinforces the level of service we aim to provide every time.

-Jasmine

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