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Aptive Pest Control - Houston Reviews 336

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more

Company replied

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

on time

on time, professional, personable

December 18, 2025
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Reply from Aptive Pest Control - Houston

Hi Earl,

Thank you for sharing your feedback. We’re glad to hear that your Aptive service professional was punctual, professional, and personable. Delivering service with reliability and a friendly approach is exactly what we strive for with every visit.

We truly appreciate you trusting Aptive to protect your home, and your kind words will be shared with the team. It means a lot to know our efforts are making a positive impact.

-Jasmine

Rated 5 out of 5 stars

Technicians make all the difference

Technicians make all the difference. I'm told what's going to happen and it's done exactly as they say. And it all works!

December 18, 2025
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Reply from Aptive Pest Control - Houston

Hi David,

Thank you for sharing your experience. We’re thrilled to hear that our service professionals are making such a positive difference and providing clear communication about the service. Knowing that the work is done as promised and is effective is exactly what we aim for at Aptive.

We truly appreciate you trusting us to protect your home, and your feedback will be shared with the team. It means a lot to know our efforts are making a real impact.

-Jasmine

Rated 5 out of 5 stars

Super easy to work with and very good…

Super easy to work with and very good communication

December 17, 2025
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Reply from Aptive Pest Control - Houston

Hi Bradley,

Thank you for sharing your experience! We’re glad to hear our team was easy to work with and provided clear communication. At Aptive, keeping our customers informed and making the service process smooth and stress-free are top priorities.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

They always do a great job

They always do a great job. They're very thorough. Their people are very knowledgeable.

December 10, 2025
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Reply from Aptive Pest Control - Houston

Hi Thomas,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team consistently delivers thorough service and that you find our staff knowledgeable. At Aptive, we take pride in providing reliable, effective pest protection while keeping our customers informed and confident in our work.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 1 out of 5 stars

Was told if I moved out of area where…

Was told if I moved out of area where they didn’t provide service I wouldn’t be charged cancellation fee - NOT THE CASE. Will never recommend or use again.

December 3, 2025
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Reply from Aptive Pest Control - Houston

Hi Jaime,

Thank you for taking a moment to share this with us. I can imagine how frustrating it felt to expect one thing and experience another, especially during a move. That’s never the kind of confusion we want any of our Aptive customers to deal with, and I’m glad you spoke up so we could look into it.

I’d really like the chance to review your account details and make sure everything was handled correctly, including the information you were given about fees when moving out of our service area. If there’s anything that needs to be corrected, we’ll take care of it.

We appreciate the time you spent with Aptive, and I’d love to help clear this up so it doesn’t leave a bad final impression. Please reach out to us at socialmedia@goaptive.com whenever it’s convenient, and I’ll make sure you’re taken care of.

-Jasmine

Rated 5 out of 5 stars

Everyone is respectful and responsive…

Everyone is respectful and responsive from call center to tech. If you have a issue,questions or concerns they take care you!

December 8, 2025
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Reply from Aptive Pest Control - Houston

Hi Jerry,

Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive has been positive from start to finish, from our call center team to our service professionals. Providing respectful, responsive service and addressing any questions or concerns is exactly what we strive for, and it’s wonderful to know we hit the mark for you.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Josh did a great job

Josh did a great job. He took care of the needs I requested and suggested even more that he could do to take care of my needs. He was nice, respectful, careful, and thoughtful.

December 3, 2025
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Reply from Aptive Pest Control - Houston

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that Josh was able to take care of your requests and provide helpful suggestions to further protect your home. At Aptive, we pride ourselves on having service professionals who are not only knowledgeable but also thoughtful, respectful, and attentive to your needs.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide the reliable, high-quality service you expect from us.

-Jasmine

Rated 4 out of 5 stars

Everything was great

Everything was great, except the technician would not go into the attic, which is an area I wanted covered. I so appreciate the technician, who was efficient, through (except for attic), and knowledgeable.

December 2, 2025
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Reply from Aptive Pest Control - Houston

Hi Donna,

Thank you for taking the time to share your experience. We’re glad to hear that our service professional was efficient, thorough, and knowledgeable, our team takes pride in providing reliable care.

I completely understand your concern about the attic not being treated. At Aptive, we prioritize safety and protocol for all areas of your home, and sometimes certain spaces require different approaches or approvals. I appreciate your feedback, as it helps us ensure our team communicates clearly about what can be covered during each visit.

Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can discuss the best way to take care of it and ensure your home receives the full protection you expect from Aptive.

Thank you again for being part of the Aptive family, we truly value your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Listen

Active exterminador asked me for my concerns and he listened by checking on roten boxes, large roaches, spiders and ants

November 26, 2025
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Reply from Aptive Pest Control - Houston

Hi Roseann,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional took the time to listen to your concerns and thoroughly check areas like rotten boxes, as well as address roaches, spiders, and ants. At Aptive, we take pride in providing detailed, personalized service to ensure every home is properly protected.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

I like that they come out and spray…

I like that they come out and spray every other month inside and outside. I have noticed the difference very much!

November 4, 2025
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Reply from Aptive Pest Control - Houston

Hi Prissilla,

Thank you so much for sharing your experience! We’re thrilled to hear that our bi-monthly interior and exterior treatments have made such a noticeable difference for your home. At Aptive, we take pride in providing thorough, consistent service that helps our customers feel confident and comfortable in their homes.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 5 out of 5 stars

He did everything he was supposed to do…

He did everything he was supposed to do plus noticed an ant bed and treated that also.

November 26, 2025
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Reply from Aptive Pest Control - Houston

Hi Daniel,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our service professional not only completed all the expected services but also went the extra mile by identifying and treating the ant bed.

Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

Great Service

Shaun showed up as scheduled and verified my treatment needs and then explained everything to my satisfaction before leaving.

November 22, 2025
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Reply from Aptive Pest Control - Houston

Hi Sam,

Thank you for sharing your experience! We’re glad to hear that Shaun arrived on time, verified your treatment needs, and took the time to explain everything to your satisfaction.

At Aptive, we take pride in providing knowledgeable, thorough, and respectful service, and feedback like yours reinforces the care we strive to deliver every day. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected.

-Jasmine

Rated 5 out of 5 stars

Treatment is working well for our pest…

Treatment is working well for our pest control. Technicians are awesome.

November 15, 2025
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Reply from Aptive Pest Control - Houston

Hi Ricky,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your treatment is working well and that our service professionals have provided excellent service. At Aptive, we take pride in delivering effective pest control while ensuring every visit is professional and helpful.

We truly appreciate your trust in us and look forward to continuing to keep your home protected.

-Jasmine

Rated 1 out of 5 stars

Will not be using Aptive anymore

Not happy with last service call

November 20, 2025
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Reply from Aptive Pest Control - Houston

Hi Anthony,

Thanks for sharing this with us. I’m sorry to hear that your last service call didn’t feel up to the level of care we aim for at Aptive. We always want each visit to be thorough and helpful, and it sounds like this one fell short for you.

I’d really like the chance to look into what happened and make things right. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can review your recent service and get a service professional back out during one of our available time frames that works best for you.

Thanks again for being a part of the Aptive neighborhood and for giving us the opportunity to improve your experience. We appreciate you, and we’re here whenever you need us.

-Jasmine

Rated 5 out of 5 stars

They’re always kind and helpful

Daimian was great! Asked if I had anything specific he needed to care for at the visit. Great communication and attitude!

November 20, 2025
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Reply from Aptive Pest Control - Houston

Hi Brian,

Thank you for sharing your experience! I’m thrilled to hear that Daimian provided great service, asked about your specific needs, and communicated clearly with a positive attitude. Our team takes pride in delivering attentive, professional care, and it’s wonderful to know that came through during your visit.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Aptive does a great job keeping our…

Aptive does a great job keeping our pests at bay. Thank you.

November 14, 2025
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Reply from Aptive Pest Control - Houston

Hi Terri,

Thank you for sharing your feedback! We’re thrilled to hear that Aptive has been successful in keeping pests at bay in your home. Our team works hard to provide reliable, thorough, and effective service, and it’s wonderful to know that our efforts are making a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars

All of my contacts have been positive

All of my contacts have been positive, They do a good job when its time to come out and spray. This last guy was exceptional. The only thing I don't like is the large window they give you ex: 8-5. You really cant plan your day.

November 14, 2025
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Reply from Aptive Pest Control - Houston

Hi Sheila,

Thank you for sharing your feedback! We’re thrilled to hear that your experiences with our team have been positive and that our service professionals consistently provide thorough and attentive service. It’s wonderful to know that your most recent visit was exceptional.

We also appreciate your feedback regarding the appointment window. We understand how a wide time frame can make it difficult to plan your day, and we’re always looking for ways to improve scheduling for our neighbors. Please reach out to us at socialmedia@goaptive.com so we can discuss your preferences and do our best to accommodate your schedule for future visits.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

The company always informs us when the…

The company always informs us when the are on the way and of course on given date. They listen to any issues we have and other best to treat it.

July 1, 2025
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Reply from Aptive Pest Control - Houston

Hi John,

Thank you for sharing your feedback! We’re so glad to hear that our service professional keeps you informed and listens carefully to your concerns. At Aptive, providing attentive, reliable service and addressing each customer’s unique needs is a top priority.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!

-Jasmine

Rated 5 out of 5 stars

Timing and responsibility

Timing and appointment of arriving 🛬 on time. Doing good work and making sure to do the service inside and out. Promised me a 🎁 card that I have not received yet.

November 5, 2025
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Reply from Aptive Pest Control - Houston

Hi Charles,

Thank you for sharing your experience! We’re glad to hear that your service was completed on time and that our team took care to provide thorough service both inside and out. We also want to make sure you receive the gift card that was promised. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and get this resolved for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

When the technician comes out

When the technician comes out, the technician is very thorough inside outside very professional, very knowledgeable, answering questions, and the price that the company offers is very competitive

November 12, 2025
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Reply from Aptive Pest Control - Houston

Hi Elton,

Thank you for sharing your experience! We’re thrilled to hear that our service professional provided thorough, professional, and knowledgeable service both inside and out. At Aptive, we take pride in delivering effective pest control solutions while offering competitive pricing, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

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