Banner for Aptive Pest Control - Kansas City

Aptive Pest Control - Kansas City Reviews 

148
TrustScore 4.5 out of 5

4.4

11368 Strang Line Rd, 66215 Lenexa, KS, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more

Company replied

Rated 5 out of 5 stars

Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more

Company replied

Rated 3 out of 5 stars

Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Kansas City

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 11368 Strang Line Rd, 66215, Lenexa, KS, United States

  • 19133548127
Promotion box for Aptive Pest Control - Kansas City

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(148)

26,487 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did a very good job

October 23, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Mike,

We’re so glad to hear that our team did a very good job! At Aptive, we take pride in providing reliable and effective service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication! Answered questions and gave helpful advice

October 22, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Trudy,

Thank you for sharing your feedback! We’re thrilled to hear that our team communicated clearly, answered your questions, and provided helpful advice. At Aptive, we take pride in delivering both effective pest control and guidance our customers can rely on. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

The young man was super courteous and…

The young man was super courteous and helped both inside and outside. Very professional and listened to my concerns and went to work solving our problems.

October 21, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Bonnie and Jim,

Thank you for sharing your experience. We’re delighted to hear that our service professional was courteous, attentive, and able to address your concerns both inside and outside your home. At Aptive, we strive to provide not only effective pest control but also a service experience that leaves our customers feeling heard and supported.

We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do to assist, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars

The technician 's professionalism

The technician was prompt, professional and courteous. He listened carefully to my questions .

October 11, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Ellie,

Thank you for taking the time to share your feedback. We’re thrilled to hear that our service professional was prompt, professional, and courteous, and that he took the time to listen carefully to your questions. At Aptive, we take pride in providing service that is not only effective but also respectful and attentive to our customers’ needs.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Super nice!

The gentleman who came to provide the service was very nice, very knowledgeable and polite. We were very impressed.

October 4, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Steve and Bren,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was knowledgeable, polite, and made a positive impression. At Aptive, we strive to provide professional, courteous, and effective service for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Best of The Best

Timely, complete & friendly service.

September 27, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Gregory,

Thank you for sharing your feedback! We’re thrilled to hear that our service was timely, thorough, and friendly. At Aptive, we take pride in providing reliable, professional, and effective pest control while ensuring every client feels valued and their home is well-protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Always courteous and professional

Always courteous and professional

September 16, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Josephine,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team is consistently courteous and professional. Providing attentive and respectful service is exactly what we strive for at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same care.

-Jasmine

Rated 5 out of 5 stars

Great work

I appreciate that the technicians tell you about the work they are going to do and then take pictures of the work that have done. I also like that they will come out in between applications and reapply treatment if you notice activity. Another really good thing is the sweeping of the cobwebs from the nooks and crannies.

September 12, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Rachel,

Thank you for sharing your experience! We’re so glad to hear that our service professionals take the time to explain their work, document it with photos, and provide follow-up visits when needed. We also appreciate you noticing the attention to detail, like sweeping cobwebs from those hard-to-reach spots.

At Aptive, we take pride in delivering thorough, attentive service and making sure our customers feel confident in their homes. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The technician was prompt and…

The technician was prompt and professional. He completed our treatment and gave a detailed report of what, and where, he treated.

September 18, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Rick,

Thank you for sharing your feedback. We’re glad to hear that our service professional was prompt, professional, and thorough in providing your treatment and detailed report. At Aptive, we take pride in delivering clear communication and reliable service to ensure our customers feel confident in the care of their homes.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Quality service

Quality service, always thorough, and they give great post service information

September 5, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Renae,

Thank you for sharing your feedback! We’re thrilled to hear that our team provided thorough service and helpful post-service information. At Aptive, we strive to make sure every visit leaves our homeowners informed and confident in the care we provide. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 3 out of 5 stars

I’m having issues with wasps and mosquitoes

I’m having issues with wasps, small bugs on my patio and porch and mosquitoes. I’ve even had Aptive come back out. Using a competitor the past few years I haven’t had these issues. I am not satisfied.

September 3, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Susan,

Thank you for sharing your experience with Aptive. I’m very sorry to hear that you’re still experiencing issues with wasps, mosquitoes, and other pests, even after a follow-up visit. I completely understand how frustrating this must be, especially when you’ve had better results with other services in the past.

We take feedback like yours seriously because it helps us identify areas for improvement and ensure our customers in the Aptive neighborhood receive the results they expect. I’d like the opportunity to review your account and service plan so we can address these concerns directly and make sure your home is properly protected. Please reach out to us at socialmedia@goaptive.com so we can work on a solution that provides the level of service and results you deserve.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service. On time arrival. Professional people come to my home and Professional people take my phone calls.

September 3, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Jonathan and Barbara,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team has been professional, both in the field and when handling your calls. Punctuality and professionalism are core to how we serve our customers, and it’s wonderful to know our efforts are making a positive impact. We truly appreciate you being part of the Aptive community and look forward to continuing to provide the same level of care at every visit.

-Jasmine

Rated 5 out of 5 stars

Excellent Service Always Provided

As is always the case, service provided was tops. The folks who come out to do the work are always polite, knowledgeable, and prompt. I give them high marks for their professionalism.

August 22, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi David,

Thank you for sharing your feedback! We’re delighted to hear that our team continues to provide polite, knowledgeable, and prompt service. At Aptive, we take pride in delivering professional and reliable pest control so our neighbors can feel confident their homes are protected. Your trust and high marks mean a lot to us, and we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Great pest control service experience

Great service and followup. Service tech always ask me what we need done and sends pics of what he has done.

August 13, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Steve,

Thank you for sharing your feedback! We’re so glad to hear that your service professional provides great follow-up, checks in with you about your needs, and shares photos of the work completed. At Aptive, we take pride in offering thorough, attentive service and making sure our customers feel informed and confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.

-Jasmine

Rated 4 out of 5 stars

They communicate well

They communicate well, and for the most part we don’t have insect problems.

August 15, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Ron,

Thank you for sharing your feedback! We’re glad to hear that our communication has been clear and helpful, and that you’ve mostly been free from insect issues. At Aptive, we work hard to provide consistent protection and peace of mind for every home in our neighborhood, and it’s wonderful to know our efforts are making a difference. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼👍🏼👍🏼

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

August 19, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Tom,

Thank you so much for the enthusiastic feedback! We’re thrilled to know that you’re happy with our service. At Aptive, we take pride in providing thorough and attentive pest protection for every home in our neighborhood. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.

-Jasmine

Rated 5 out of 5 stars

Very Humanitarian

The technician took the time to save 3 frogs from our deep window well. Might not seem like much, but it was pretty awesome how much he cared to do that and ask permission after he was done taking care of our house, inside and out.

August 7, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Chris,

Thank you for sharing your experience. We’re thrilled to hear that our service professional not only provided thorough care for your home but also went the extra mile to help the frogs. At Aptive, we take pride in having team members who are attentive, compassionate, and respectful of your home and the environment around it.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Feedback like yours motivates our team to continue providing exceptional service with care and consideration.

-Jasmine

Rated 2 out of 5 stars

Not happy

My dogs acquired fleas and I can’t enjoy my deck as I get bit by many mosquitoes. One of my dogs is allergic to the chemical and after going outside hours later he came in with a very red belly. I have spiders crawling on my deck and in my garage and driveway. The next day I had cob webs on my deck from my umbrella

August 11, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Theresa,

Thank you for sharing these details. I’m so sorry to hear about the issues you’re experiencing, especially with your dog’s reaction and the continued pest activity around your home. That’s not the level of protection or peace of mind we aim to provide at Aptive.

I’d like to review your account and ensure we adjust both the products used and our treatment strategy to better fit your needs, particularly with your dog’s sensitivity in mind. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution right away. We truly appreciate you being a part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Rated 4 out of 5 stars

The service tech always seems to…

The service tech always seems to provide the service we expect and appreciate. My biggest concern with aptive is the way of notifications of the appointments it seems to me that they do not provide enough time to change the appointment when it is not convenient for me.

July 19, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Paul,

Thank you for your kind words about our service professional. We’re glad to hear they consistently meet your expectations. We also appreciate your honest feedback regarding appointment notifications. We want scheduling to be as convenient as possible, and I’m sorry if the timing hasn’t allowed enough flexibility for you. I’ll be sure to share your comments with our team as we continue working to improve the customer experience. If you ever need to adjust an appointment, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We truly value you as part of the Aptive neighborhood and appreciate your trust in us.

-Jasmine

Rated 5 out of 5 stars

Nice People

Nice people. Great survice. No pests!

July 23, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Kristi,

Thank you for your kind words! We’re thrilled to hear that our team has provided great service and helped keep your home comfortable. At Aptive, delivering friendly, effective service is what drives us every day.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look