Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied

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Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more
Company replied
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more
Company replied
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
11368 Strang Line Rd, 66215, Lenexa, KS, United States

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Reply from Aptive Pest Control - Kansas City
The young man was super courteous and helped both inside and outside. Very professional and listened to my concerns and went to work solving our problems.

Reply from Aptive Pest Control - Kansas City
The technician was prompt, professional and courteous. He listened carefully to my questions .

Reply from Aptive Pest Control - Kansas City
The gentleman who came to provide the service was very nice, very knowledgeable and polite. We were very impressed.

Reply from Aptive Pest Control - Kansas City

Reply from Aptive Pest Control - Kansas City

Reply from Aptive Pest Control - Kansas City
I appreciate that the technicians tell you about the work they are going to do and then take pictures of the work that have done. I also like that they will come out in between applications and reapply treatment if you notice activity. Another really good thing is the sweeping of the cobwebs from the nooks and crannies.

Reply from Aptive Pest Control - Kansas City
The technician was prompt and professional. He completed our treatment and gave a detailed report of what, and where, he treated.

Reply from Aptive Pest Control - Kansas City
Quality service, always thorough, and they give great post service information

Reply from Aptive Pest Control - Kansas City
I’m having issues with wasps, small bugs on my patio and porch and mosquitoes. I’ve even had Aptive come back out. Using a competitor the past few years I haven’t had these issues. I am not satisfied.

Reply from Aptive Pest Control - Kansas City
Great service. On time arrival. Professional people come to my home and Professional people take my phone calls.

Reply from Aptive Pest Control - Kansas City
As is always the case, service provided was tops. The folks who come out to do the work are always polite, knowledgeable, and prompt. I give them high marks for their professionalism.

Reply from Aptive Pest Control - Kansas City
Great service and followup. Service tech always ask me what we need done and sends pics of what he has done.

Reply from Aptive Pest Control - Kansas City
They communicate well, and for the most part we don’t have insect problems.

Reply from Aptive Pest Control - Kansas City
The technician took the time to save 3 frogs from our deep window well. Might not seem like much, but it was pretty awesome how much he cared to do that and ask permission after he was done taking care of our house, inside and out.

Reply from Aptive Pest Control - Kansas City
My dogs acquired fleas and I can’t enjoy my deck as I get bit by many mosquitoes. One of my dogs is allergic to the chemical and after going outside hours later he came in with a very red belly. I have spiders crawling on my deck and in my garage and driveway. The next day I had cob webs on my deck from my umbrella

Reply from Aptive Pest Control - Kansas City
The service tech always seems to provide the service we expect and appreciate. My biggest concern with aptive is the way of notifications of the appointments it seems to me that they do not provide enough time to change the appointment when it is not convenient for me.

Reply from Aptive Pest Control - Kansas City

Reply from Aptive Pest Control - Kansas City
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