I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
Company replied

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I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
Company replied
Van was my spray person this time OUTSTANDING in professionalism & reporting back to me of his actions Previous 2 months a problem: email back to me said they served me AND billed me…. It took time... See more
Company replied
Wasps, spiders, and other insects outside around the roof eaves were kept at bay. Glad that the mice in the garage were exterminated and new ones ended up in the traps.
Company replied
Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are a... See more
Company replied
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Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

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Very communicative and listens to concerns and is thorough

Reply from Aptive Pest Control - Los Angeles
I have used active pest control for several years. Since contracting with them, I haven’t had any problems with pest. Their agents are courteous and effective. They keep me abreast of all services that they have provided, including pictures. Of course their prices have increased over the years, but that’s true of anything.

Reply from Aptive Pest Control - Los Angeles
Your service people are friendly, efficient, go right to work, do a complete service, always ask if everything is good & if any problem areas or needed service additions, seem to enjoy their job & that makes me feel confident about Aptive being a decent company if associates are satisfied.

Reply from Aptive Pest Control - Los Angeles
We always have a good experience with our techs. They are friendly, listen to what we tell them is in our yard and they do a very thorough job.

Reply from Aptive Pest Control - Los Angeles
The tech is super friendly, very patient with me and addressed all my needs.

Reply from Aptive Pest Control - Los Angeles

Reply from Aptive Pest Control - Los Angeles
I was using Aptive at my house in Pacific Palisades, which burned down in the Palisades fire in January of 2025. I’m currently living in Mar Vista, and I called Aptive to re-engage their services at my new house. They are reliable, keep me informed on what they do at my house, and I have no bugs around after they spray the exterior, whereas I know my neighbor has had bugs in her house that she has to deal with.

Reply from Aptive Pest Control - Los Angeles
Knowledgeable, communicative in explaining benefits of adding mosquito to the general service…

Reply from Aptive Pest Control - Los Angeles
The worker being polite, respect and clean. Asking me is there any area that needs special attention and taking care of all the needs I mentioned to him

Reply from Aptive Pest Control - Los Angeles
Cathy from Aptive Pest Control was great at communicating all of the services she did by texting me and showing me pictures. Everyone who has come from Aptive Pest Control has been very professional and communicative. I just can't believe how quick they get the job done.

Reply from Aptive Pest Control - Los Angeles
Any described problem has been addressed, keats flys, etc. I really appreciate the non- toxic process used.

Reply from Aptive Pest Control - Los Angeles
The technician was friendly, communicative and very easy to work with. He was thorough and respectful with my property. Follow-up was great with text/email clearly communicating what areas were treated for pests, along with pictures. Above and beyond service.

Reply from Aptive Pest Control - Los Angeles
Durell is professional and reacts to my concerns.

Reply from Aptive Pest Control - Los Angeles

Reply from Aptive Pest Control - Los Angeles
We have had several employees from Aptive do pest control at our property and could not be happier. They have ALL been great. Engaging and knowledgeable and . . . just great. I highly recommend Aptive Pest Control.

Reply from Aptive Pest Control - Los Angeles
Paul & Leo were both thorough, knowledgeable and took the time to discuss my treatment options and questions. They were also friendly while keeping professional.

Reply from Aptive Pest Control - Los Angeles
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