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Aptive Pest Control - Los Angeles Reviews 299

TrustScore 4.5 out of 5

4.6

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

Company replied

Rated 4 out of 5 stars

Van was my spray person this time OUTSTANDING in professionalism & reporting back to me of his actions Previous 2 months a problem: email back to me said they served me AND billed me…. It took time... See more

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Rated 4 out of 5 stars

Wasps, spiders, and other insects outside around the roof eaves were kept at bay. Glad that the mice in the garage were exterminated and new ones ended up in the traps.

Company replied

Rated 5 out of 5 stars

Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are a... See more

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Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

299 reviews

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Rated 5 out of 5 stars

Very communicative and listens to…

Very communicative and listens to concerns and is thorough

May 3, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Asher,

We really appreciate you sharing this! It’s great to hear that our team was communicative, attentive to your concerns, and thorough during your service.

At Aptive, we put a lot of focus on listening first so your needs are truly understood and everything is handled the right way for your home. Thanks for choosing Aptive and trusting us to keep things handled for you!

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

CALL AHEAD.

May 1, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Ric,

Thanks for taking the time to share this, and thank you for choosing Aptive. We hear you on the importance of call-ahead communication, knowing when to expect your service professional can make all the difference in planning your day.

We’ll make sure this feedback is shared with the team so we can keep improving that part of the experience. At Aptive, our goal is to make every visit feel clear, predictable, and fully handled from start to finish, we’ve got this handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellent Service

I have used active pest control for several years. Since contracting with them, I haven’t had any problems with pest. Their agents are courteous and effective. They keep me abreast of all services that they have provided, including pictures. Of course their prices have increased over the years, but that’s true of anything.

May 1, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Marcia,

We really appreciate you taking the time to share this, thank you for choosing Aptive and trusting us over the years. It’s great to hear you’ve had consistent results with no pest issues and that our service professionals have been courteous, effective, and transparent with updates and photos after each visit.

We also appreciate your perspective on pricing over time, and we understand that changes like that are something customers notice and evaluate carefully.

Most importantly, we’re grateful for your continued confidence in Aptive, and we’ll keep focusing on delivering reliable protection and clear communication so everything stays fully handled the right way, we’ve got this handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Satisfied Customer

Your service people are friendly, efficient, go right to work, do a complete service, always ask if everything is good & if any problem areas or needed service additions, seem to enjoy their job & that makes me feel confident about Aptive being a decent company if associates are satisfied.

April 22, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

It’s great to hear your experience reflects exactly what we aim for at Aptive, friendly, efficient service professionals who get right to work, take the time to do a complete service, and check in to make sure everything is good before they leave. That extra step of asking about any concerns or additional needs really helps ensure nothing gets overlooked.

We’re especially glad that confidence comes through in the way our team shows up and represents the company. At Aptive, we work hard to make sure every visit feels handled with care, professionalism, and pride in what we do, because when our team feels supported, that shows in the service you receive. Thank you for choosing Aptive and being part of our community, we truly appreciate you trusting us with your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

We always have a good experience with…

We always have a good experience with our techs. They are friendly, listen to what we tell them is in our yard and they do a very thorough job.

April 29, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Rick,

It’s great to hear you consistently have a positive experience with your service professionals and that they take the time to listen and be thorough during each visit. That kind of care and attention to what’s actually going on in your yard is exactly what we aim for at Aptive.

We’re glad to know things feel handled in a way that gives you confidence and peace of mind. Thank you for being part of the Aptive community, we truly appreciate you trusting us to help keep your home protected.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The tech is very patient

The tech is super friendly, very patient with me and addressed all my needs.

April 25, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service professional was super friendly, patient, and took the time to address all of your needs. That kind of care and attention is exactly what we strive for at Aptive.

We focus on making sure every visit is handled with patience, professionalism, and a true focus on your concerns so you feel fully taken care of. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

Helpful

Helpful, friendly, responsive service.

April 24, 2026
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Reply from Aptive Pest Control - Los Angeles

We’re so glad to hear you’ve had a helpful, friendly, and responsive experience with our team, Karen! That kind of consistent service is exactly what we aim to deliver, and it’s great to know it’s making a positive difference for you. We really appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Reliable Services from Aptive

I was using Aptive at my house in Pacific Palisades, which burned down in the Palisades fire in January of 2025. I’m currently living in Mar Vista, and I called Aptive to re-engage their services at my new house. They are reliable, keep me informed on what they do at my house, and I have no bugs around after they spray the exterior, whereas I know my neighbor has had bugs in her house that she has to deal with.

April 16, 2026
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Reply from Aptive Pest Control - Los Angeles

Thank you so much for taking the time to share your experience with Aptive, Donna. We are truly sorry to hear about the loss of your home in the Palisades fire and hope that your transition to Mar Vista has been as smooth as possible under the circumstances.

We are delighted to know that you have chosen to re-engage our services at your new residence. At Aptive, we pride ourselves on being reliable and keeping our clients well-informed, ensuring that your home remains a sanctuary protected against pests!

-Alexis

Rated 5 out of 5 stars

Good job!

Knowledgeable, communicative in explaining benefits of adding mosquito to the general service…

April 19, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Rose,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and communicative, especially regarding the benefits of adding mosquito control to your general service. Our goal is always to ensure our customers are well-informed and satisfied with our services. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

awesome

The worker being polite, respect and clean. Asking me is there any area that needs special attention and taking care of all the needs I mentioned to him

April 5, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jean,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was polite, respectful, and left everything clean, and that they took the time to ask about any specific areas of concern and address your requests during the visit with Aptive. We’ve got this handled, and we’ll keep working to make sure that same level of attentiveness and care is present every time we visit your home.

-Jasmine

Rated 5 out of 5 stars

Very good service

April 11, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jill,

Thank you for sharing this, we really appreciate it. We’re glad to hear you had a very good service experience with Aptive, that kind of feedback means a lot to our team and lets us know we’re on the right track. We’ve got this handled, and we’ll keep working to make sure that same level of quality and care continues every time we visit.

-Jasmine

Rated 4 out of 5 stars

Cathy from Aptive Pest Control was…on point

Cathy from Aptive Pest Control was great at communicating all of the services she did by texting me and showing me pictures. Everyone who has come from Aptive Pest Control has been very professional and communicative. I just can't believe how quick they get the job done.

April 9, 2026
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Reply from Aptive Pest Control - Los Angeles

It's absolutely wonderful to hear that Cathy and the rest of our team have been professional and communicative during your service, Lori! It's great to know that you appreciated the updates and photos Cathy provided as well. We strive to complete our work efficiently, so we're really glad you were impressed with the speed of our service. Your feedback is invaluable to us, and we look forward to continue handling your pest control needs for years to come. If there's anything else we can do for you, please let us know! Thanks for being the best part of Aptive.

-Alexis

Rated 5 out of 5 stars

Any described problem has been…

Any described problem has been addressed, keats flys, etc. I really appreciate the non- toxic process used.

April 15, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Antonia,

Thank you for sharing this thoughtful feedback, we’re glad to hear the issues you mentioned, including flies and other concerns, have been addressed during your service with Aptive. It’s especially great to know you appreciate the non-toxic approach we use, as providing effective service while being mindful of your home environment is a priority for us. Keeping things handled in a way that’s both thorough and responsible is exactly what we aim for, and we truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Prompt, super communicative and thorough

The technician was friendly, communicative and very easy to work with. He was thorough and respectful with my property. Follow-up was great with text/email clearly communicating what areas were treated for pests, along with pictures. Above and beyond service.

April 16, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing such a detailed and thoughtful review! We’re so glad to hear your Aptive service professional was friendly, communicative, and respectful of your home, and that the follow-up updates with photos helped keep you fully informed about the treatment areas. That level of thoroughness and transparency is exactly what we strive for.

Going above and beyond is what we aim for every visit, and it’s how we make sure everything is truly handled from start to finish. We appreciate you choosing Aptive and trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

Durell is professional and reacts to my…

Durell is professional and reacts to my concerns.

April 15, 2026
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Reply from Aptive Pest Control - Los Angeles

We are so grateful you took a moment to share this with us, Roseann Frazee! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Work was completed without me being…

Work was completed without me being home.

April 11, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Ken,

Thank you for sharing your feedback! We’re glad to hear the service was completed smoothly even while you were away.

At Aptive, we know convenience matters, and we work hard to make sure your home is taken care of with minimal disruption to your day. It’s great to know things felt handled and easy for you. We appreciate you trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

great communication

great communication

April 10, 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Azzi! Communication is key, and we're beyond thrilled to hear we've been doing a great job. Thanks for trusting Aptive to handle your pest concerns with the reliable care you deserve!

-Alexis

Rated 5 out of 5 stars

Good technicians.

April 2, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi David,

Thank you for taking the time to share this! We’re glad to hear you’ve had good experiences with our service professionals at Aptive.

Our team takes pride in showing up prepared, professional, and focused on making sure your pest concerns are fully handled each visit. We appreciate you being part of the Aptive neighborhood, and we’re always here if you need anything between services.

-Jasmine

Rated 5 out of 5 stars

LOVE Aptive Pest Control Employees

We have had several employees from Aptive do pest control at our property and could not be happier. They have ALL been great. Engaging and knowledgeable and . . . just great. I highly recommend Aptive Pest Control.

February 25, 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Virginia! We're so glad that our team has consistently provided you with excellent service. It's wonderful to know that our employees have been engaging and knowledgeable during their visits as well. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Paul & Leo were both thorough

Paul & Leo were both thorough, knowledgeable and took the time to discuss my treatment options and questions. They were also friendly while keeping professional.

April 7, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Lisa,

We’re so glad to hear Paul and Leo provided thorough, knowledgeable, and professional service while taking the time to answer your questions! At Aptive, we take pride in handling every detail carefully, ensuring you understand your treatment options and feel confident in the work we do. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

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