The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... See more
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Very communicative before and after appointment. I know who is coming. which I really like as sometimes I’m not able to be home so then they just focus on the outside of the house.
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Ralph did the best job yet (of the three service visits I’ve had so far). More than thorough, exceeded any request I made, and was a pleasure to work with.
Company replied
Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.5
Excellent
316 reviews
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I did not know what time they were…
I did not know what time they were coming and I was not at home. They only accesed the front of my property.
April 29, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Clyde and Gloria,
Thank you for choosing Aptive and sharing your feedback. We’re sorry for the frustration around not having a clear arrival time and the inconvenience of not being home during the visit. Clear communication is important to us, and your comments are helpful as we continue improving that experience. While our service professional was able to treat accessible areas, we understand the importance of better coordination. At Aptive, we aim to make every visit fully handled from start to finish, because that’s what we’ve got this handled is all about. Please reach out to socialmedia@goaptive.com so we can get a reservice scheduled and make sure everything is taken care of properly.
-Jasmine, Aptive Care Team
The active people that come and do the…
The active people that come and do the service are always wonderful and nice. I still experience having a lot of mosquitoes at certain points of the summer
May 16, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Carol,
Thank you for choosing Aptive and sharing your feedback. We’re glad to hear our service professionals have been consistently kind and wonderful during your visits. We also hear your concern about ongoing mosquito activity during parts of the summer, and we understand how frustrating that can be.
We’d appreciate the chance to review your service history and treatment plan to see what adjustments may help improve results. Please reach out to socialmedia@goaptive.com so we can take a closer look with you.
At Aptive, we want you to feel confident knowing your home is cared for and seasonal concerns are handled with attention and follow-through, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Aptive Pest Control does a great job!
Aptive Pest Control does a great job, takes a lot of photos of the work completed, and took care of all the spider webs by our pool like we asked! We are very happy with their service!
May 16, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
We really appreciate you sharing this and are glad to hear your experience with Aptive has been such a positive one. It’s great that the service details and photos helped give you confidence, and that the spider webs around your pool were taken care of exactly as requested. At Aptive, we take pride in making sure the little things are handled with care, and we’re glad we’ve got it handled for your home. Thank you for being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
Thanks for taking a moment to share this with us, William! We’re so glad to hear that you were pleased with the service and the treatment completed. Our team takes pride in providing reliable, quality care each time we're at your home, and knowing you've been satisfied means the world to us. We truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
No consistency!!!!!!
Always have a problem with time!!!!! Only want morning appointments and they ALWAYS COME IN THE AFTERNOON!!!!!!!
May 5, 2026
Reply from Aptive Pest Control - Los Angeles
Thank you for sharing this, Nancy. I’m sorry to hear the timing of appointments has been so consistently off from what you requested. I understand how frustrating it is when you specifically plan for a morning visit, and the service keeps landing later in the day instead.
We’d like to take a closer look at your scheduling preferences and account details to see what’s happening there. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll handle this from there!
-Alexis, Aptive Care Team
Tech gave 30 minutes advance notice
Tech gave 30 minutes advance notice, was polite, courteous, efficient, and let me know when he was going.
May 15, 2026
Reply from Aptive Pest Control - Los Angeles
Thank you for sharing this with us, Andrew! We’re so glad to hear that our service professional provided advance notice before arriving, was polite and courteous throughout the treatment, and completed the service efficiently while keeping you informed every step of the way. Clear communication and dependable service are both things our team takes pride in. We truly appreciate you being a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Professional Service
Our technician, Michael, was professional and very efficient. He was able to treat the pest hot spots around the perimeter of our house quickly and provide a detailed service report. Nicely done!
May 13, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Hal,
We really appreciate you sharing this. At Aptive, we’re glad to hear Michael delivered a professional and efficient service while also taking the time to treat those key pest hot spots around your home’s perimeter and provide a detailed report.
That kind of thorough work is exactly what helps ensure your home is truly handled the right way, and it’s great to know it came through in your experience. Thank you for choosing Aptive and trusting us to keep things handled for you.
-Jasmine, Aptive Care Team
I wasn't home but my husband was
I wasn't home but my husband was. He told me the technician tried to up sell him on a Mosquito treatment, but that is the service we have and why we first started using you. It may have been a misunderstanding, since my husband does not usually deal with this.
May 13, 2026
Reply from Aptive Pest Control - Los Angeles
We’re really glad to hear the treatment was completed, and we appreciate you sharing what your husband experienced, Victoria!
We’re sorry for any confusion around the mosquito treatment discussion. If that service is already included in your plan, it certainly shouldn’t have felt like something additional was being offered, and we understand how that could be confusing in the moment, especially if someone isn’t typically the one handling those conversations.
It’s helpful context, and we appreciate you noting that it may have been a misunderstanding. If you’d like us to take a closer look at your account or the service notes from that visit, we’re happy to help at socialmedia@goaptive.com!
-Alexis, Aptive Care Team
they always text few days and few hours…
they always text few days and few hours before they come, their technicians are pro and nice
May 13, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Andre,
Thank you for sharing this! We’re glad to hear the advance text reminders have been helpful and that your Aptive service professionals have been professional and kind during each visit.
At Aptive, we focus on making the entire experience smooth and predictable so you’re never left guessing and always know things are handled before we arrive. We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Glad we Chose Aptive
Technicians are prompt and knowledgeable. Whenever I have a question, they provide a thorough response. I also appreciate the text reminders and how far the technician is. It is also helpful that I am able to speak with a customer service representative via text. Plus the pricing is unbeatable
May 12, 2026
Reply from Aptive Pest Control - Los Angeles
Thanks for sharing your experience with us, Mary! It’s great to hear the service professionals have been prompt and knowledgeable, and that they take the time to fully handle your questions. We’re also glad the text updates, arrival tracking, and the ability to reach customer support by text have made things more convenient for you. Hearing that you find the pricing strong as well is appreciated. We truly value having you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
They always do good job
May 12, 2026
Reply from Aptive Pest Control - Los Angeles
We really appreciate you taking a moment to share this with us, Barbara! Providing reliable, detail-oriented service is always our goal, and it's wonderful to know that your treatment was handled with care. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Cathy is by far the best technician you…
Cathy is by far the best technician you have. She is thoughtful and thorough with her treatment while being quick and very pleasant to talk to. She is knowledgeable and always keeps me posted on anything she sees and what to be aware of. She is an asset to Aptive and I'm happy she is my technician
May 9, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jayme,
We really appreciate you taking the time to share such thoughtful feedback! It’s wonderful to hear how Cathy’s combination of thorough service, efficiency, and great communication has made such a strong impression. She truly takes pride in keeping customers informed and making sure nothing gets overlooked, and it sounds like that’s been very clear in your experience.
At Aptive, we believe your home and concerns should always feel like they’re fully handled, and it’s service professionals like Cathy who help bring that to life every day. We’ll be sure to share your kind words with her, and we’re grateful to have you as part of the Aptive family!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
The people that come to the house & do…
The people that come to the house & do the work are great but the rest of the service is terrible
May 7, 2026
Reply from Aptive Pest Control - Los Angeles
Thank you for taking the time to share this with us, Jim. We're really proud that our service professionals who visit your home have made a positive impression. At Aptive, we strive to ensure that every aspect of our service reflects our commitment to excellence, and we truly appreciate your recognition of our dedicated professionals.
However, I am sorry to learn that other aspects of our service did not meet your expectations. Please know that we take your concerns seriously and are committed to addressing any issues to improve your experience. If there is anything specific you would like to discuss further, please feel free to reach out to us at socialmedia@goaptive.com, including your service address. We are here to ensure your satisfaction and look forward to continuing to serve you with the quality and care you deserve.
-Alexis, Aptive Care Team
Very thorough job today
Very thorough job today. I appreciate the recap and photos of areas treated
May 6, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for taking the time to share your feedback and for choosing Aptive. We’re really glad to hear you felt the service was thorough and that the recap and photos helped give you a clear picture of what was done during your visit.
That level of transparency is something we take seriously, because we want you to feel confident that everything at your home is being properly handled from start to finish. We appreciate you trusting Aptive to take care of your pest needs, and we’re always here for you, we’ve got it handled.
-Jasmine, Aptive Care Team
Very professional and knowledgeable
Ericson was very knowledgeable and professional. He asked if any concerns and explained what he would be checking and reviewed by pictures and giving information on treatment used to best help my bug insect issues
April 28, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Dorothy,
We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel informed and confident in the service you’re receiving, so it’s great to hear Ericson’s professionalism, communication, and thorough explanations helped put you at ease. We’re glad he took the time to walk you through what he was doing and provide clear details about the treatment and findings, that level of transparency is exactly what we aim for.
Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to take great care of your home.
-Jasmine, Aptive Care Team
Very communicative and listens to…
Very communicative and listens to concerns and is thorough
May 3, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Asher,
We really appreciate you sharing this! It’s great to hear that our team was communicative, attentive to your concerns, and thorough during your service.
At Aptive, we put a lot of focus on listening first so your needs are truly understood and everything is handled the right way for your home. Thanks for choosing Aptive and trusting us to keep things handled for you!
-Jasmine, Aptive Care Team
CALL AHEAD.
May 1, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Ric,
Thanks for taking the time to share this, and thank you for choosing Aptive. We hear you on the importance of call-ahead communication, knowing when to expect your service professional can make all the difference in planning your day.
We’ll make sure this feedback is shared with the team so we can keep improving that part of the experience. At Aptive, our goal is to make every visit feel clear, predictable, and fully handled from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
Excellent Service
I have used active pest control for several years. Since contracting with them, I haven’t had any problems with pest. Their agents are courteous and effective. They keep me abreast of all services that they have provided, including pictures. Of course their prices have increased over the years, but that’s true of anything.
May 1, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Marcia,
We really appreciate you taking the time to share this, thank you for choosing Aptive and trusting us over the years. It’s great to hear you’ve had consistent results with no pest issues and that our service professionals have been courteous, effective, and transparent with updates and photos after each visit.
We also appreciate your perspective on pricing over time, and we understand that changes like that are something customers notice and evaluate carefully.
Most importantly, we’re grateful for your continued confidence in Aptive, and we’ll keep focusing on delivering reliable protection and clear communication so everything stays fully handled the right way, we’ve got this handled.
-Jasmine, Aptive Care Team
Satisfied Customer
Your service people are friendly, efficient, go right to work, do a complete service, always ask if everything is good & if any problem areas or needed service additions, seem to enjoy their job & that makes me feel confident about Aptive being a decent company if associates are satisfied.
April 22, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
It’s great to hear your experience reflects exactly what we aim for at Aptive, friendly, efficient service professionals who get right to work, take the time to do a complete service, and check in to make sure everything is good before they leave. That extra step of asking about any concerns or additional needs really helps ensure nothing gets overlooked.
We’re especially glad that confidence comes through in the way our team shows up and represents the company. At Aptive, we work hard to make sure every visit feels handled with care, professionalism, and pride in what we do, because when our team feels supported, that shows in the service you receive. Thank you for choosing Aptive and being part of our community, we truly appreciate you trusting us with your home.
-Jasmine, Aptive Care Team
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