Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
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I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
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Treatment stained our home paint, technician came out. Waiting for manager to call to repair. Technician said the prior technician that came out didn't mix spray correctly and this is why it stained p... See more
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Arrived when they said they would. Gave me opportunity to tell them what I saw that needed to be addressed. Followed up before they left. Very professional.
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.6
Excellent
309 reviews
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Aaron addressed specific concerns - courteous and helpful
Aaron addressed specific concerns and placed traps as well as the usual external treatment and re-baiting traps. Pleasant and courteous
March 26, 2026
Reply from Aptive Pest Control - Los Angeles
It's great to know you had a wonderful experience with Aaron treating your home, Sylvia and Joshua! We're so glad he handled all of your concerns with the high level of care you deserve. Your satisfaction means the world to us, and we really appreciate having you as a part of the Aptive neighborhood!
-Alexis
The techs are always polite and do a…
The techs are always polite and do a good job and ask if there any area that needs special attention. Your office staff leaves a lot to be desired They cannot follow directions or requests
March 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Toby,
Thank you for sharing your feedback. We’re glad to hear that our Aptive service professionals are polite, thorough, and attentive to your specific concerns.
We also hear your frustration regarding the office staff and scheduling issues. At Aptive, our goal is to make sure every aspect of your experience is handled efficiently and with care, from the office to the field. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and address your concerns to ensure everything is properly handled moving forward.
We truly appreciate you choosing Aptive and being part of the neighborhood.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Rosa,
Thank you for your feedback! We’re glad to hear you found our service thorough and efficient.
At Aptive, we take pride in making sure every visit is handled with care and attention so your home stays protected and comfortable. We appreciate you trusting us to keep things handled the right way!
-Jasmine
Very pleased with my tech!
Tech went above and beyond his duty. Great job and was able to negotiate a great price on adding mosquito spray control.
March 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Lydia,
Thank you for sharing this, we love hearing when our service professionals go above and beyond! It’s great to know everything was handled with care and that you were able to find a solution that worked for you with the mosquito control.
At Aptive, we’re always looking for ways to deliver both quality service and real value, and feedback like this means a lot. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, we’ve got this handled.
-Jasmine
Tech was very thorough and listened to…
Tech was very thorough and listened to all of my needs.
March 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Kevin and Nhitzee,
Thank you for taking the time to share your experience with Aptive. We’re so glad to hear that your service professional was thorough and took the time to listen to your concerns. Making sure our customers feel heard and addressing their specific pest control needs is an important part of the service we strive to provide. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your feedback.
-Jasmine
Showed up on time and went right to…
Showed up on time and went right to work after checking with the home owner. Let us know when he was done.
March 6, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time, communicated clearly, and got straight to work while keeping you informed throughout the service. At Aptive, we strive to provide reliable, professional pest control while ensuring our customers feel confident and well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Aaron was on time very courteous…
Aaron was on time very courteous knowledgeable and addressed all my concerns. He was very polite a professional.
March 12, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jeanie,
Thank you for sharing your feedback! We’re thrilled to hear that Aaron was on time, courteous, knowledgeable, and addressed all of your concerns. At Aptive, we take pride in having service professionals who provide effective pest control while delivering a polite and professional experience, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
No option to schedule beyond one week
This company’s website doesn’t let you choose the dates of the service and makes one for the client w/o their approval. And makes it hard for the client to change the service dates to beyond the week. Can’t do a month ahead. Only gives the option to schedule within the week. And when you try to reschedule, the website is down. I called in one time to let them know it’s hard to reschedule appointments that I hadn’t even made but was made for me automatically. So I was able to make an appointment further out in between services.
March 5, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Julie and Kaitlyn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to have appointments scheduled automatically without your approval and to face challenges when trying to reschedule online. That is not the seamless experience Aptive strives to provide for our customers.
We appreciate your feedback about the website and scheduling process, as it helps us identify areas for improvement and ensure that our system is more flexible and user-friendly in the future. I’m glad to hear you were able to work with our team to schedule an appointment that worked for you, but we know this shouldn’t be such a hassle.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you encounter any further scheduling issues or need assistance. We truly value your feedback and the opportunity to make your experience easier and more convenient.
-Jasmine
I had a very pleasant experience with Ericsson
I had a very pleasant experience with a few technicians but not all. My last service was excellent but overall it’s consistently satisfactory, only because some technicians are better, more attentive to specific needs than others.
March 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Avetis,
Thank you for sharing your feedback. We’re glad your most recent service was excellent and that some of our service professionals have made a positive impression. At Aptive, we strive to provide every customer with consistent, high-quality service, and your comments about attentiveness and consistency are important as we work to ensure every visit meets that standard. We truly appreciate you choosing Aptive and giving us the opportunity to serve your home.
-Jasmine
Paul is very professional and fun.
March 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Roberto,
Thank you for sharing your experience! We’re thrilled to hear that Paul provided professional service while also making the visit enjoyable. At Aptive, we strive to combine expertise with a friendly, approachable experience for every customer, and it’s wonderful to know Paul delivered on both. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
Paul was very thorough and helpful and…
Paul was very thorough and helpful and listened to me when asked if we can change things around, and it's working.
March 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Kelly,
Thank you for sharing your experience! We’re so glad to hear that Paul took the time to listen to your concerns and made adjustments that are working for you. At Aptive, we believe attentive, personalized service is key to keeping your home protected and comfortable. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our service professional was both prompt and friendly during your visit. At Aptive, we strive to provide professional, reliable, and courteous service every time, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Sarah,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides clear communication, thorough service, and a kind approach. Delivering professional and attentive service is always our goal, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to protect your home.
-Jasmine
Roberto is the best tech Aptive has…
Roberto is the best tech Aptive has ever sent us. We request that he be our permanent tech.
He did maintenance no other tech even suggested.
March 4, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Milton,
Thank you for sharing your feedback! We’re thrilled to hear that Roberto provided such outstanding service and went above and beyond with maintenance suggestions. At Aptive, we take pride in having knowledgeable and dedicated service professionals like Roberto who make a real difference for our customers. We’ll be sure to pass along your kind words, and we’re happy to work with you to make Roberto your regular service professional whenever possible. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Reached out ahead of appointment…
Reached out ahead of appointment addressed any concerns and provided completion.
March 3, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jacqueline,
We’re glad to hear that your Aptive service professional reached out ahead of your appointment, addressed your concerns, and completed the service thoroughly. Proactive communication and attention to detail are key parts of the experience we aim to provide, and it’s great to know that came through during your visit. We appreciate you trusting Aptive to protect your home and look forward to continuing to provide reliable, high-quality service.
-Jasmine
The technicians polite and helpful
The technicians are polite and knowledgable. They have helped with keeping mosquitos from swarming on our patio. Also keep other pests at bay. I appreciate the nontoxic formula they spray.
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been polite, knowledgeable, and effective in keeping mosquitoes and other pests at bay. At Aptive, we take pride in providing solutions that protect your home while using safe products whenever possible.
We truly appreciate your trust in Aptive and look forward to continuing to help you enjoy your home and patio protected.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our team was polite, quick, and thorough. At Aptive, we take pride in providing professional and effective service that keeps your home protected.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
You promised monthly service, what happened??
Sales person came here selling a monthly service with guaranteed that after 4-5 months we wouldn’t see any more rats. 4-5 later, rats were still here and their monthly service, became bi-monthly.
February 28, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Denis,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with rats after being given an expected timeline for results. At Aptive, we aim to provide effective solutions and transparency, and I’m sorry that this hasn’t been your experience so far.
We want to make this right and ensure your pest issues are properly addressed. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take any necessary steps to get the results you were promised. Your feedback is important, and we’re committed to delivering the quality service and peace of mind that Aptive is known for.
Thank you again for letting us know and for giving us the opportunity to improve your experience.
-Jasmine
The service is decent but not great
The service is decent but not great. After the treatment was applied, I went out into my backyard and still found lots of spider webs even though the treatment is supposed to include dewebbing. I also found a very large trail of ants after I had specifically mentioned that ants were an issue. The service is done very quickly, which can be a good thing or a bad thing. In this case, there have been several occasions where treatment is complete within 20 minutes, which tells me the employee is not being entirely thorough and then I'm still finding issues that should be pretty obvious if there is attention to detail.
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Cinthia,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to see spider webs and ant activity after a treatment, especially when you’ve clearly communicated your concerns. At Aptive, we aim to provide thorough and effective service, and I’m sorry that your experience did not reflect the level of attention and detail we strive for.
Your feedback is important, and we take it seriously as it helps us improve both our training and service practices. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the issues you’ve experienced, and ensure that your next service fully meets your expectations. At Aptive, we’re committed to delivering quality service and peace of mind to every customer.
Thank you again for letting us know, and for giving us the opportunity to make things right.
-Jasmine
Always help me with special request for…
Always help me with special request for my garden. Takes plenty of pictures of the work done.
February 28, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Derick,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been attentive to your special requests and thorough in documenting the work with photos. At Aptive, we take pride in providing personalized, professional service that addresses each customer’s unique needs while keeping your home and garden protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to support your home and garden needs.
-Jasmine
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