Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
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I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
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Treatment stained our home paint, technician came out. Waiting for manager to call to repair. Technician said the prior technician that came out didn't mix spray correctly and this is why it stained p... See more
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Arrived when they said they would. Gave me opportunity to tell them what I saw that needed to be addressed. Followed up before they left. Very professional.
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.6
Excellent
309 reviews
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Ralph Diaz is very much a "go -getter"!
Ralph Diaz is very much a "go -getter". Loved Ralph's enthusiasm to make sure I was getting the best service he could provide. From the beginning, Ralph made sure I knew that for only $10 more I could be on the Premium membership. Secondly, he provided pest control for pest in my garden also. I really appreciated all of his suggestions. He continued to let me know that if I needed anything to let him know. Great service provided by Ralph Diaz!
February 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Laura,
Thank you for sharing your experience! We’re thrilled to hear that Ralph provided such enthusiastic, thorough, and attentive service. At Aptive, we take pride in having service professionals who go above and beyond to ensure our customers understand their options, receive comprehensive treatment, and feel supported every step of the way.
It’s wonderful to know that Ralph’s recommendations, including the Premium membership and addressing your garden pests, made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Careless
Careless, has left rat traps open to enable our dog to eat the poison, which I found and corrected in time to save our dog. Not responsive to requests for rebating of all rat traps. Only some were serviced.
February 27, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience. I completely understand how concerning it must have been to find a rat trap accessible to your dog, and I’m very sorry that this happened. At Aptive, the safety of your family and pets is always a top priority, and I regret that our service fell short in this instance.
We also understand your frustration regarding the servicing and rebate of the traps. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and ensure proper follow-up. Your feedback is very important and helps us improve our training and service procedures to prevent situations like this in the future.
Thank you again for letting us know, and for giving Aptive the opportunity to make this right.
-Jasmine
Not effective
We pay for mosquito control in addition to pest control, there has been zero improvement in mosquito control and moderate improvement in pest control. For what we pay, it's disappointing. As soon as my contract is up, I'm out.
February 25, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jim,
Thank you for sharing this. I can understand how disappointing it is to invest in both mosquito and pest control and not see the level of improvement you expected. You should absolutely feel confident that what you’re paying for is making a real difference.
At Aptive, our goal is consistent, noticeable results. If mosquito activity hasn’t improved, that tells us we need to take a closer look. Factors like standing water, neighboring properties, and weather can impact control, but that doesn’t mean you should feel stuck with underwhelming service.
Before your contract is even a concern, we’d appreciate the chance to reassess your property, review your treatment history, and make any necessary adjustments. We truly value you choosing Aptive, and we’d love the opportunity to turn this experience around. Please reach out to us at socialmedia@goaptive.com with your account details so we can personally look into this and work toward a solution.
-Jasmine
Exceptional Service!
Jovon notified us how long it will take for him to be here, asked if we had concerns, sprayed everywhere, cleaned up webs, checked for bees and wasps and more. Then followed up with a status report. I was very impressed with his work. Great job!
February 24, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Bonnie,
Thank you for sharing your experience! We’re thrilled to hear that Jovon provided such a thorough and professional service. At Aptive, we take pride in our team not only addressing the issues in your home but also keeping you informed every step of the way. Your feedback means a lot, and we’re so glad that Jovon’s attention to detail and follow-up made a positive impression. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
Very Thorough
Very Courteous, very thorough, Like that they touch base with me over my concerns - and make sure they are addressed.
February 23, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Michael,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been courteous, thorough, and attentive to your concerns. At Aptive, we take pride in not only providing effective service but also making sure our customers feel heard and confident that their home is protected. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Personal Service
Technician was very thorough and explained what he was planning to do and asked if we noticed any pests inside. He explained that he could not deal with bees because of environmental laws.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Henry,
Thank you for sharing your experience! We’re glad to hear that your service professional was thorough, communicated the plan clearly, and took the time to listen to your observations. At Aptive, we pride ourselves on providing not only effective service but also transparency and guidance, including explaining when certain treatments aren’t possible due to environmental regulations. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Our Technician makes the difference
Our Technician makes sure we have completed coverage and responds to every concern we have.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your service professional is thorough in ensuring your home has complete coverage and takes the time to address every concern. At Aptive Environmental, we strive to provide attentive, reliable service and clear communication, so it’s wonderful to know our efforts are making a difference for you.
Your feedback is greatly appreciated and encourages our team to continue delivering the high-quality service our customers deserve. Thank you for choosing Aptive!
-Jasmine
Great Aptive Service
The Aptive service man Justin was prompt, polite, kind and patient. He asked if there were any specific areas of the yard and house that needed his attention. He seemed knowledgeable and efficient. He worked efficiently and was very pleasant. Will recommend Aptive to friends and neighbors
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Willi,
Thank you for sharing your experience! We’re thrilled to hear that Justin provided prompt, polite, and attentive service. At Aptive Environmental, we take pride in having knowledgeable and professional service professionals who not only address your home’s needs thoroughly but also make the experience pleasant and easy for our customers.
It’s wonderful to know that Justin’s care and efficiency made such a positive impression. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you recommending Aptive to your friends and neighbors!
-Jasmine
Great service
Eliseo was great communicating his arrival status, did a great job servicing our property, he was professional and kind.
February 19, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Martha,
Thank you for sharing your experience! We’re thrilled to hear that Eliseo provided professional, kind, and thorough service while keeping you informed about his arrival. At Aptive Environmental, we strive to deliver reliable, attentive service that not only protects your home but also makes the process easy and seamless for our customers.
It’s wonderful to know that Eliseo’s communication and professionalism made a positive impression. Feedback like yours motivates our team to continue providing the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
All weather conditions.
He thoroughly explained his plan of attack based on the weather conditions that would most effectively eliminate the greatest number of pest. I was impressed that he worked in the rain.
February 20, 2026
Reply from Aptive Pest Control - Los Angeles
Hi James,
Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to thoroughly explain the treatment plan and how weather conditions would impact its effectiveness. At Aptive Environmental, we strive to provide clear communication and thoughtful service so our customers understand exactly what’s being done to protect their homes.
It’s also wonderful to hear that our service professional's dedication, even in challenging conditions like rain, made a positive impression. Feedback like yours motivates our team to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Jennifer,
Thank you for taking the time to share your experience. We’re glad to hear you received great service, and it’s especially encouraging to know our service professional went the extra mile to show up even on a rainy day.
At Aptive, we know pests don’t take a break for the weather, and neither do we when it comes to protecting your home. We truly appreciate you choosing us and trusting our team to deliver reliable, thorough service no matter the conditions.
-Jasmine
Very Professional
It is doing all that it promised to do in a professional and proficient manner
February 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Michael,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has delivered on our promises in such a professional and proficient way.
Providing reliable, high-quality service is at the heart of what we do, and feedback like yours lets us know we’re meeting that goal. Thank you for trusting Aptive to care for your home!
-Jasmine
Well documented photos of service
February 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your feedback! We’re glad to hear that the photos provided of your service were helpful and informative. At Aptive, we take pride in keeping our customers informed and providing thorough, transparent service for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Tristan did a great job
February 13, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Stephen,
Thank you for sharing your experience! We’re thrilled to hear that Tristan did a great job. At Aptive, we take pride in having service professionals who are thorough, reliable, and attentive to every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
Nicholas was our technician and he did…
Nicholas was our technician and he did an amazing job! Great customer service and very willing to answer any questions I had on the product
February 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Nick,
Thank you for sharing your experience! We’re thrilled to hear that Nicholas provided excellent service and took the time to answer all of your questions. At Aptive, we strive to make every visit informative and stress-free, so it’s wonderful to know that reflected in your experience.
We appreciate you choosing Aptive and look forward to keeping your home protected!
-Jasmine
Tristan was very friendly and…
Tristan was very friendly and considerate of my needs. He took pictures of his work and let me know when the work was completed.
February 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Patty,
Thank you for sharing your experience! We’re thrilled to hear that Tristan provided friendly and attentive service, taking the time to document his work and keep you informed throughout the process. At Aptive, we strive to make every visit thorough, transparent, and tailored to your needs.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
2 thumbs up !!!!!
Our service technician, Kenneth, is the greatest! He is efficient and addresses our problems promptly. I think it is a good idea to have the same technician come each time because they are familiar with our situation.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Janice,
Thank you so much for sharing this kind feedback. We love hearing that Kenneth has made such a positive impact through his efficiency, prompt attention to your concerns, and the familiarity he brings to each visit. Having a consistent Aptive service professional who understands your home and needs can truly make a difference, and we’re glad that’s been your experience.
We truly appreciate you choosing Aptive and being part of our community. Your support means a lot to our team, and we look forward to continuing to provide the reliable, personalized care you deserve.
-Jasmine
the representative was out standing
the representative was out standing. he explained what he was doing and how the agents he was using work.
February 9, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Richard,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided outstanding service and took the time to explain both the process and how the treatments work. Clear communication and educating our customers are important parts of the Aptive experience, and it’s wonderful to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to our team, and we look forward to continuing to provide reliable, knowledgeable service for your home.
-Jasmine
Courteous
Courteous, good communication and thorough inspection and treatment of the house.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team provided courteous service, clear communication, and a thorough inspection and treatment of your home. Delivering attentive, reliable care is exactly what our Aptive team strives for with every visit.
We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide service you can count on.
-Jasmine
Excellent service by excellent team
What I appreciate is the message telling me when the technician is scheduled to arrive, then the face to face chat where the technician ask about any issues or infestations that I may have noticed and need taken care of, and finally the comprehensive review once the treatment is done.
January 31, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Rob,
Thank you for sharing your experience! We’re so glad to hear that our scheduling alerts, face-to-face check-ins, and comprehensive post-treatment reviews made a difference for you. Providing clear communication and thorough service is exactly what we strive for at Aptive, and it’s wonderful to know that our approach has given you confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
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