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Aptive Pest Control - Los Angeles Reviews 

309
TrustScore 4.5 out of 5

4.6

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more

Company replied

Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

Company replied

Rated 2 out of 5 stars

Treatment stained our home paint, technician came out. Waiting for manager to call to repair. Technician said the prior technician that came out didn't mix spray correctly and this is why it stained p... See more

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Rated 5 out of 5 stars

Arrived when they said they would. Gave me opportunity to tell them what I saw that needed to be addressed. Followed up before they left. Very professional.

Company replied


Company details

  1. Pest Control Service

Written by the company

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Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

309 reviews

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4.6

All reviews

(309)

27,806 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aptive covers a wide range of pests…

Aptive covers a wide range of pests with variant methods. They are thorough each visit as well as responsive in-between.

January 6, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Sharon,

Thank you for sharing your experience! We’re glad to hear our team provides thorough service on every visit and is responsive whenever you need us. Using a variety of methods to address different pests is part of how we aim to keep your home safe and comfortable, and it’s wonderful to know it’s making a difference for you.

We appreciate you choosing Aptive and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

On point communication

On point communication

January 6, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for your feedback! We’re glad to hear our communication has met your expectations, as keeping our customers informed is a top priority at Aptive.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Aptive has done a great job

Aptive has done a great job. They are very responsive and work with me on little details. I havent had pest problems since hiring them.

November 8, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Charles,

Thank you for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to the little details that matter to you. At Aptive, making sure your home stays protected and providing a personalized, reliable service is what we strive for every day.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 4 out of 5 stars

Gotta be home to make sure service is correct

If they show up and Im here everything gets done appropriately. Because I get different techs every time I have to show them around. If I weren't here they would never find all the bait traps because they aren't familiar with the property.

December 23, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi John,

Thank you for sharing your feedback. We understand how frustrating it can be to have to guide different service professionals around your property each visit. At Aptive, we aim to provide consistent, thorough service, and it’s clear we fell short in making sure every visit is seamless, even when you’re not available.

We appreciate you recognizing the care our service professionals take when you’re present, and your comments help us identify ways to improve familiarity with each property. We value you as part of the Aptive community and hope to make future visits more efficient and effective for you.

-Jasmine

Rated 5 out of 5 stars

Happy

Nice communication

December 30, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Kim,

Thank you for sharing your feedback! We’re glad to hear that our communication met your expectations. At Aptive, we strive to keep our customers informed and supported throughout every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

Excellent service!

Excellent service and communication by the technician. Good value for the service they provide. I’m very pleased with my experience with them.

December 19, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Evan,

Thank you for sharing your experience. We’re so glad to hear you were pleased with both the service and communication from your Aptive service professional, and that you felt the value of the program matched the care provided. Clear communication and dependable service are important to us, so it’s great to know those stood out during your visit.

We truly appreciate you choosing Aptive and trusting us with your home. Thanks for being part of the Aptive neighborhood, we look forward to continuing to provide you with a great experience.

-Jasmine

Rated 5 out of 5 stars

He came to the door and introduced…

He came to the door and introduced himself and asked if there was anything we needed extra. He did his job professionally and efficiently.

December 16, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Larry,

Thank you for sharing your experience! We’re thrilled to hear that our service professional made such a positive impression and was able to provide efficient and professional service while checking in on your needs. At Aptive, we take pride in making sure every visit is thorough, friendly, and tailored to our customers. We truly appreciate you choosing Aptive and for letting us be part of keeping your home protected.

-Jasmine

Rated 5 out of 5 stars

Gerardo was the most recent technician…

Gerardo was the most recent technician assigned. He did a great job checking for pests.

December 23, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi there,

We’re thrilled to hear that Gerardo provided a thorough and attentive visit! At Aptive, our service professionals take pride in ensuring every home is carefully inspected and protected. Thank you for choosing Aptive and for trusting us to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Friendly and helpful

Love being able to schedule visits when we need them.
Friendly and helpful!

December 9, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Katherine,

Thank you for the kind feedback. We’re happy to hear that the flexibility in scheduling has been helpful and that our team made the experience a friendly one. At Aptive, we want service to fit your needs, not the other way around, so it’s great to know that’s coming through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

A 10 out of 10 for my most recent…

A 10 out of 10 for my most recent treatment. He was totally professional and thorough.

December 19, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Richard,

Thank you for sharing your feedback. I’m thrilled to hear that your most recent treatment was a 10 out of 10 and that our service professional provided professional and thorough service.

At Aptive, we strive to deliver attentive, high-quality service at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

You are addressing concerns related…

You are addressing concerns related with pests. Whenever I am having a new problem, such as seeing live crickets in the house or a trapped squirrel, you are responding reasonably fast and taking care of the issue.

The annual fee that I pay for your service is not very high.

The technicians who treat my house are friendly and efficient.

With my service you address all my pest issues, such as, crickets/ants. etc., mosquitos, squirrels, etc., not just one or two of them.

December 10, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Ara,

Thank you for taking the time to share your experience and for being a valued member of the Aptive neighborhood. We’re glad to hear our team has been able to respond quickly to new concerns, whether it’s crickets, squirrels, or any other pests, and that our service provides comprehensive protection for your home.

It’s also wonderful to hear that our service professionals are friendly and efficient, and that you feel the annual fee provides good value. Feedback like yours means a lot to us and motivates the entire Aptive team to continue providing reliable, thorough, and responsive pest control.

We truly appreciate your trust in Aptive and look forward to keeping your home protected.

-Jasmine

Rated 5 out of 5 stars

Plenty of notice about arrival time and…

Plenty of notice about arrival time and job completion.

December 16, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Tom,

Thank you for sharing your experience! We’re glad to hear the communication about arrival times and job completion met your expectations. At Aptive, keeping our customers informed every step of the way is an important part of providing reliable, stress-free service.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

The service was great

The service was great! He was professional, thorough and personable.

This is the 3rd request for review! How about just 1?

December 16, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Gayle,

Thank you for sharing your experience! We’re thrilled to hear your service professional was professional, thorough, and personable. At Aptive, our team takes pride in providing effective pest control while treating your home with care.

We also appreciate your feedback about review requests. We definitely don’t want to overwhelm our customers, and your note helps us improve how we reach out. Thank you for choosing Aptive and being part of our community!

-Jasmine

Rated 5 out of 5 stars

The employee was courteous and made extra efforts to do his job.

The employee was courteous and made sure to take care of any issues that I may have. He worked hard to spray a patio that he did not have access to by spraying over the wall at my request. I appreciated his hard work.

December 14, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Laurie,

Thank you for taking the time to share your experience! We’re so glad to hear that our service professional went above and beyond to address your needs, even finding a way to spray the patio at your request. At Aptive, we take pride in our team’s dedication and attention to detail, and it’s wonderful to know their hard work made a difference for you. We truly appreciate you being part of the Aptive community and for recognizing the effort our team puts into every visit.

-Jasmine

Rated 1 out of 5 stars

Giving another chance

I have been using Aptive for several years and have had a good experience over all but with this last experience the representative of Aptive did the bare minimum of what was expected and I was disappointed with his service. I will be calling Aptive to send someone new to re-service my home.

December 13, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Irene,

Thank you for sharing your feedback and for being a valued member of the Aptive community for several years. We truly appreciate your loyalty and are glad to hear that your past experiences have generally been positive.

We’re very sorry that your most recent service did not meet the high standards you expect from us. At Aptive, we pride ourselves on providing thorough, attentive service, and it’s clear we fell short this time. Your feedback is important, and we will be reviewing this situation with our team to ensure it doesn’t happen again.

We appreciate you reaching out to schedule a re-service, and we’ll make sure a different service professional is assigned to properly address your home. Thank you again for your patience and for allowing us the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Our Experience

The technician that came to our home took time to ask what concerns we had and treated us like partners. Always an easy professional experience.

December 14, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Dave,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional took the time to understand your concerns and treated you like a partner in protecting your home. At Aptive, we pride ourselves on providing professional, attentive, and collaborative service for every customer.

We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Very satisfied

The tech was very courteous and explained everything he was going to be doing around my home.

December 2, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience! I’m glad to hear that our service professional was courteous and took the time to explain everything that would be done around your home. At Aptive, we strive to provide clear communication and thorough service so every customer feels confident and comfortable.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Courteous and thorough

Courteous and thorough

December 6, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Paul,

We’re glad to hear about your experience! At Aptive, being courteous and thorough is at the heart of the service we provide, so it’s wonderful to know our team delivered on both. Feedback like yours motivates us to continue providing attentive and reliable service.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Good non-toxic service at affordable…

Good non-toxic service at affordable price. Sometimes scheduling hiccups but easily resolved.

October 18, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Robert,

We’re glad to hear about your experience! At Aptive, providing safe, non-toxic service at a fair value is a top priority, and it’s wonderful to know our team delivered on that. We also appreciate your understanding with any scheduling hiccups and are glad they were easily resolved. Feedback like yours encourages us to continue providing thoughtful, reliable service for all our neighbors.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.

-Jasmine

Rated 3 out of 5 stars

I told service person that a week…

I told service person that a week before I had ants in my kitchen and looked like they were coming through window. I had handled them with ant bait but asked him to spray all around windows. He did so. The next morning the ants were back so whatever he sprayed was not effective.

December 5, 2025
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Reply from Aptive Pest Control - Los Angeles

Hi Sherry,

Thank you for sharing your experience. I completely understand how frustrating it can be to deal with ants, especially after requesting treatment around your windows and seeing them return the next day. That’s not the level of service we aim to provide at Aptive, and I appreciate you letting us know.

Our goal is to provide effective, long-lasting solutions for every customer, and I’d like the opportunity to address this issue for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your service and make sure the ants are properly treated.

Thank you for being part of the Aptive neighborhood and giving us the chance to make this right.

-Jasmine

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