The representative that came out to spray my house was an amazing person, very friendly and very professional asked if I had any other trouble-spots that I wanted him to take a look at. He took care o... See more
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"Cathy is the best service tech we've ever had. Her attention to detail is second to none. I tell her exactly where the ants, spiders and snails are, and she treats every spot and sends me pictures... See more
Their appointment services are very good and very responsive however the actual treatments were not as effective. The first two days, maybe three, after the treatment would decrease pest encounters si... See more
Company replied
Aptive technician hit all of our problem areas and since he’s been coming regularly our pest problems have decreased significantly. I give Andy a 10 out of 10. Thank you for sending an out a profes... See more
Company replied
Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.5
Excellent
363 reviews
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No option to schedule beyond one week
This company’s website doesn’t let you choose the dates of the service and makes one for the client w/o their approval. And makes it hard for the client to change the service dates to beyond the week. Can’t do a month ahead. Only gives the option to schedule within the week. And when you try to reschedule, the website is down. I called in one time to let them know it’s hard to reschedule appointments that I hadn’t even made but was made for me automatically. So I was able to make an appointment further out in between services.
March 5, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Julie and Kaitlyn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to have appointments scheduled automatically without your approval and to face challenges when trying to reschedule online. That is not the seamless experience Aptive strives to provide for our customers.
We appreciate your feedback about the website and scheduling process, as it helps us identify areas for improvement and ensure that our system is more flexible and user-friendly in the future. I’m glad to hear you were able to work with our team to schedule an appointment that worked for you, but we know this shouldn’t be such a hassle.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you encounter any further scheduling issues or need assistance. We truly value your feedback and the opportunity to make your experience easier and more convenient.
-Jasmine
I had a very pleasant experience with Ericsson
I had a very pleasant experience with a few technicians but not all. My last service was excellent but overall it’s consistently satisfactory, only because some technicians are better, more attentive to specific needs than others.
March 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Avetis,
Thank you for sharing your feedback. We’re glad your most recent service was excellent and that some of our service professionals have made a positive impression. At Aptive, we strive to provide every customer with consistent, high-quality service, and your comments about attentiveness and consistency are important as we work to ensure every visit meets that standard. We truly appreciate you choosing Aptive and giving us the opportunity to serve your home.
-Jasmine
Paul is very professional and fun.
March 11, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Roberto,
Thank you for sharing your experience! We’re thrilled to hear that Paul provided professional service while also making the visit enjoyable. At Aptive, we strive to combine expertise with a friendly, approachable experience for every customer, and it’s wonderful to know Paul delivered on both. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
Paul was very thorough and helpful and…
Paul was very thorough and helpful and listened to me when asked if we can change things around, and it's working.
March 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Kelly,
Thank you for sharing your experience! We’re so glad to hear that Paul took the time to listen to your concerns and made adjustments that are working for you. At Aptive, we believe attentive, personalized service is key to keeping your home protected and comfortable. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our service professional was both prompt and friendly during your visit. At Aptive, we strive to provide professional, reliable, and courteous service every time, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Sarah,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides clear communication, thorough service, and a kind approach. Delivering professional and attentive service is always our goal, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to protect your home.
-Jasmine
Reached out ahead of appointment…
Reached out ahead of appointment addressed any concerns and provided completion.
March 3, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jacqueline,
We’re glad to hear that your Aptive service professional reached out ahead of your appointment, addressed your concerns, and completed the service thoroughly. Proactive communication and attention to detail are key parts of the experience we aim to provide, and it’s great to know that came through during your visit. We appreciate you trusting Aptive to protect your home and look forward to continuing to provide reliable, high-quality service.
-Jasmine
The technicians polite and helpful
The technicians are polite and knowledgable. They have helped with keeping mosquitos from swarming on our patio. Also keep other pests at bay. I appreciate the nontoxic formula they spray.
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been polite, knowledgeable, and effective in keeping mosquitoes and other pests at bay. At Aptive, we take pride in providing solutions that protect your home while using safe products whenever possible.
We truly appreciate your trust in Aptive and look forward to continuing to help you enjoy your home and patio protected.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our team was polite, quick, and thorough. At Aptive, we take pride in providing professional and effective service that keeps your home protected.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
You promised monthly service, what happened??
Sales person came here selling a monthly service with guaranteed that after 4-5 months we wouldn’t see any more rats. 4-5 later, rats were still here and their monthly service, became bi-monthly.
February 28, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Denis,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with rats after being given an expected timeline for results. At Aptive, we aim to provide effective solutions and transparency, and I’m sorry that this hasn’t been your experience so far.
We want to make this right and ensure your pest issues are properly addressed. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take any necessary steps to get the results you were promised. Your feedback is important, and we’re committed to delivering the quality service and peace of mind that Aptive is known for.
Thank you again for letting us know and for giving us the opportunity to improve your experience.
-Jasmine
The service is decent but not great
The service is decent but not great. After the treatment was applied, I went out into my backyard and still found lots of spider webs even though the treatment is supposed to include dewebbing. I also found a very large trail of ants after I had specifically mentioned that ants were an issue. The service is done very quickly, which can be a good thing or a bad thing. In this case, there have been several occasions where treatment is complete within 20 minutes, which tells me the employee is not being entirely thorough and then I'm still finding issues that should be pretty obvious if there is attention to detail.
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Cinthia,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to see spider webs and ant activity after a treatment, especially when you’ve clearly communicated your concerns. At Aptive, we aim to provide thorough and effective service, and I’m sorry that your experience did not reflect the level of attention and detail we strive for.
Your feedback is important, and we take it seriously as it helps us improve both our training and service practices. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the issues you’ve experienced, and ensure that your next service fully meets your expectations. At Aptive, we’re committed to delivering quality service and peace of mind to every customer.
Thank you again for letting us know, and for giving us the opportunity to make things right.
-Jasmine
Always help me with special request for…
Always help me with special request for my garden. Takes plenty of pictures of the work done.
February 28, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Derick,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been attentive to your special requests and thorough in documenting the work with photos. At Aptive, we take pride in providing personalized, professional service that addresses each customer’s unique needs while keeping your home and garden protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to support your home and garden needs.
-Jasmine
Ralph Diaz is very much a "go -getter"!
Ralph Diaz is very much a "go -getter". Loved Ralph's enthusiasm to make sure I was getting the best service he could provide. From the beginning, Ralph made sure I knew that for only $10 more I could be on the Premium membership. Secondly, he provided pest control for pest in my garden also. I really appreciated all of his suggestions. He continued to let me know that if I needed anything to let him know. Great service provided by Ralph Diaz!
February 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Laura,
Thank you for sharing your experience! We’re thrilled to hear that Ralph provided such enthusiastic, thorough, and attentive service. At Aptive, we take pride in having service professionals who go above and beyond to ensure our customers understand their options, receive comprehensive treatment, and feel supported every step of the way.
It’s wonderful to know that Ralph’s recommendations, including the Premium membership and addressing your garden pests, made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Careless
Careless, has left rat traps open to enable our dog to eat the poison, which I found and corrected in time to save our dog. Not responsive to requests for rebating of all rat traps. Only some were serviced.
February 27, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience. I completely understand how concerning it must have been to find a rat trap accessible to your dog, and I’m very sorry that this happened. At Aptive, the safety of your family and pets is always a top priority, and I regret that our service fell short in this instance.
We also understand your frustration regarding the servicing and rebate of the traps. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and ensure proper follow-up. Your feedback is very important and helps us improve our training and service procedures to prevent situations like this in the future.
Thank you again for letting us know, and for giving Aptive the opportunity to make this right.
-Jasmine
Not effective
We pay for mosquito control in addition to pest control, there has been zero improvement in mosquito control and moderate improvement in pest control. For what we pay, it's disappointing. As soon as my contract is up, I'm out.
February 25, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jim,
Thank you for sharing this. I can understand how disappointing it is to invest in both mosquito and pest control and not see the level of improvement you expected. You should absolutely feel confident that what you’re paying for is making a real difference.
At Aptive, our goal is consistent, noticeable results. If mosquito activity hasn’t improved, that tells us we need to take a closer look. Factors like standing water, neighboring properties, and weather can impact control, but that doesn’t mean you should feel stuck with underwhelming service.
Before your contract is even a concern, we’d appreciate the chance to reassess your property, review your treatment history, and make any necessary adjustments. We truly value you choosing Aptive, and we’d love the opportunity to turn this experience around. Please reach out to us at socialmedia@goaptive.com with your account details so we can personally look into this and work toward a solution.
-Jasmine
Exceptional Service!
Jovon notified us how long it will take for him to be here, asked if we had concerns, sprayed everywhere, cleaned up webs, checked for bees and wasps and more. Then followed up with a status report. I was very impressed with his work. Great job!
February 24, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Bonnie,
Thank you for sharing your experience! We’re thrilled to hear that Jovon provided such a thorough and professional service. At Aptive, we take pride in our team not only addressing the issues in your home but also keeping you informed every step of the way. Your feedback means a lot, and we’re so glad that Jovon’s attention to detail and follow-up made a positive impression. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
Very Thorough
Very Courteous, very thorough, Like that they touch base with me over my concerns - and make sure they are addressed.
February 23, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Michael,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been courteous, thorough, and attentive to your concerns. At Aptive, we take pride in not only providing effective service but also making sure our customers feel heard and confident that their home is protected. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Personal Service
Technician was very thorough and explained what he was planning to do and asked if we noticed any pests inside. He explained that he could not deal with bees because of environmental laws.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Henry,
Thank you for sharing your experience! We’re glad to hear that your service professional was thorough, communicated the plan clearly, and took the time to listen to your observations. At Aptive, we pride ourselves on providing not only effective service but also transparency and guidance, including explaining when certain treatments aren’t possible due to environmental regulations. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Our Technician makes the difference
Our Technician makes sure we have completed coverage and responds to every concern we have.
February 10, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your service professional is thorough in ensuring your home has complete coverage and takes the time to address every concern. At Aptive Environmental, we strive to provide attentive, reliable service and clear communication, so it’s wonderful to know our efforts are making a difference for you.
Your feedback is greatly appreciated and encourages our team to continue delivering the high-quality service our customers deserve. Thank you for choosing Aptive!
-Jasmine
Great Aptive Service
The Aptive service man Justin was prompt, polite, kind and patient. He asked if there were any specific areas of the yard and house that needed his attention. He seemed knowledgeable and efficient. He worked efficiently and was very pleasant. Will recommend Aptive to friends and neighbors
February 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Willi,
Thank you for sharing your experience! We’re thrilled to hear that Justin provided prompt, polite, and attentive service. At Aptive Environmental, we take pride in having knowledgeable and professional service professionals who not only address your home’s needs thoroughly but also make the experience pleasant and easy for our customers.
It’s wonderful to know that Justin’s care and efficiency made such a positive impression. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you recommending Aptive to your friends and neighbors!
-Jasmine
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