Aptive has been successul in treating mosquitoes and ants in our yard. I deducted a point as it is difficult to reschedule appointments as their online tool has very few dates to select from.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For the most part, if you can figure out how to contact the company, they are very responsive. However, they've raised their prices (no notification that I could find), and spend less time on the pro... See more
Company replied
The critters we could hear in the soffets and in the ceilings were gone immediately after the first treatment. We met a friendly staffer treating our house when we were in the backyard gardening
Company replied
David did an excellent job! Despite the snow and cold weather, he did a thorough check of the property, tailored his applications to our problem areas, and took detailed pictures of all his work for o... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
300 Business Park Cir, Unit #10, 53589, Stoughton, WI, United States
- 16085239512
We overthink pests so you don't have to.
4.4
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Madison
Hi Maria,
Thank you for sharing your feedback. We're sorry to hear you're still seeing live bugs after your treatment. We understand how frustrating that can be, and it's not the result we want for you.
At Aptive, your satisfaction is important to us. Please reach out to socialmedia@goaptive.com so we can learn more about what you're seeing and arrange any follow-up service that may be needed. We've got this handled, and we're committed to working with you until your pest concerns are resolved.
-Jasmine, Aptive Care Team
Michael is great
Michael is great. He’s been at our property many times- he is thorough and knows what we need. He’s so pleasant and kind.
May 31, 2026
Reply from Aptive Pest Control - Madison
Hi Shannon,
We really appreciate you taking a moment to share this. It’s great to hear Michael has consistently provided thorough, knowledgeable service and that his kindness and professionalism have made a positive impression on your visits. Having someone familiar with your property who understands your needs really helps build confidence in the service.
We’ll be sure to pass your kind words along to Michael. At Aptive, we’re committed to making every visit feel dependable and personal, and it’s great to know that comes through in your experience. Thanks for trusting Aptive, we’re glad you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
The critters we could here in the…
The critters we could hear in the soffets and in the ceilings were gone immediately after the first treatment. We met a friendly staffer treating our house when we were in the backyard gardening
May 27, 2026
Reply from Aptive Pest Control - Madison
It's great to hear that you're satisfied with the treatment provided, BETSY & AL ZAHN! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
For the most part okay
For the most part, if you can figure out how to contact the company, they are very responsive. However, they've raised their prices (no notification that I could find), and spend less time on the property.
May 24, 2026
Reply from Aptive Pest Control - Madison
Hi there,
Thanks for taking the time to share this, and I’m glad to hear you’ve generally found our team responsive once you’re able to connect with us. That said, I’m sorry for the frustration around pricing concerns and your recent service experience feeling shorter than expected.
We understand how important clear communication and consistent time on property are, especially when you’re trusting us to protect your home. Please reach out to socialmedia@goaptive.com directly so we can review your account, address your concerns, and make sure everything is properly handled. At Aptive, we’ve got this handled, and we want your experience to feel transparent and worth the investment.
-Jasmine, Aptive Care Team
Thorough and effective!
May 7, 2026
Reply from Aptive Pest Control - Madison
Thank you for sharing your feedback with us, Greg! We’re glad to hear the service was both thorough and effective for your home. It’s always great to know the work provided the results and attention to detail you were looking for. Your satisfaction means a lot to us, and we truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Very nice and listened
April 10, 2026
Reply from Aptive Pest Control - Madison
Thank you so much for taking the time to share this with us, Debbie! We're so glad you've been having a great experience with our service and that our team has been attentive and listened to your needs. Your feedback is incredibly valuable to us, and it motivates us to continue handling each treatment with the care our customers deserve. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate having you with us!
-Alexis
Reply from Aptive Pest Control - Madison
Hi Jan,
Thank you for sharing your feedback! We’re really glad to hear your Aptive service professional was both professional and thorough during your visit.
That level of care and attention to detail is exactly what we strive for on every service call, making sure nothing gets missed and you feel confident in the results. We appreciate your trust in us and are happy to keep things handled for your home!
-Jasmine
Reply from Aptive Pest Control - Madison
It’s great to know your visit met expectations and that our team provided attentive and professional service. Treating each home with care, communicating clearly, and handling every concern are always our focus. Your confidence motivates us to continue delivering high-quality service. Thank you for being part of Aptive!
-Alexis
James at Aptive A+ Service
James is always thorough and communicative on our service. He shares photos of everything he did. He’s also always on time.
March 18, 2026
Reply from Aptive Pest Control - Madison
Hi Charles,
Thank you so much for sharing your experience! We’re thrilled to hear that James has been thorough, communicative, and punctual, and that the photos help you see exactly what’s been done. At Aptive, we pride ourselves on making sure every service is handled with care and attention to detail, so our customers can feel confident in the results. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
Reply from Aptive Pest Control - Madison
Hi Margaret and Lanny,
Thank you for sharing your thoughts! We understand that it can be hard to fully rate a service before seeing results, and we appreciate your honesty.
At Aptive, our goal is to make sure every home is handled with care and attention, and we’re here to ensure your experience meets your expectations. We look forward to earning your full confidence as we continue to protect your home.
-Jasmine
Everything was fine.
March 13, 2026
Reply from Aptive Pest Control - Madison
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that your experience with Aptive was positive. Our team strives to provide reliable, effective pest control while ensuring every customer feels well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Great conversation with the technician
Great conversation with the technician, explained every question
March 4, 2026
Reply from Aptive Pest Control - Madison
Hi Rodney and Linda,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional took the time to answer all of your questions and provide a clear, informative experience. At Aptive, we strive to combine effective pest control with open communication so our customers feel confident and well informed, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Effective at treating mosquitos and ants
Aptive has been successul in treating mosquitoes and ants in our yard.
I deducted a point as it is difficult to reschedule appointments as their online tool has very few dates to select from. This is particularly true in winter where I see no point in spraying for either insect while it is cold or snow on the ground. I think an early spring treatment is sufficent and then stopping in September. They do reschedule when I call them but as am now beyond the initial contract year, I would like more flexiblity to reschedule during those months without having to call.
Also, for the brief time they are here, $170 per visit seems high although i have not priced them against other services.
July 24, 2025
Reply from Aptive Pest Control - Madison
Hi there,
Thank you for taking the time to share such detailed feedback. We’re glad to hear that our treatments have been effective in controlling mosquitoes and ants in your yard. At Aptive, our goal is always to provide results you can see and a service experience that’s convenient and reliable.
I completely understand your concerns regarding scheduling flexibility, especially outside of peak seasons. Your feedback about the online scheduling tool is very helpful, and we’ll share it with our team as we continue to look for ways to make managing appointments easier for our customers.
Regarding pricing, we strive to provide effective, high-quality pest control, and your insight about perceived value is important as we continue to evaluate our offerings. Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like to discuss scheduling options or ways we can make your service more convenient moving forward. We truly appreciate your feedback and the opportunity to improve your experience with Aptive.
-Jasmine
I was not home at the time of service
I was not home at the time of service. Ben left a detailed report so sounds good!
February 24, 2026
Reply from Aptive Pest Control - Madison
Hi Kathy,
Thank you for sharing your feedback! We’re glad to hear that Ben left a detailed report for you, even while you weren’t home. At Aptive, we strive to keep communication clear and thorough so you always know exactly what was done during your service. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Great to work with
They always let me know when they will be arriving, they always ask if I have any concerns, and they always let me know what they will be doing
February 18, 2026
Reply from Aptive Pest Control - Madison
Hi there,
Thank you for sharing your feedback and for being part of the Aptive community. We’re so glad to hear that our team consistently communicates with you, checks in on any concerns, and keeps you informed about the work being done.
Providing clear, attentive service is something we truly value, and it’s wonderful to know it makes a difference for you. Thank you for trusting Aptive to care for your home!
-Jasmine
Reliable control
My house exterior is no longer covered in spider webs and eggs, no more wasp nests in the eaves, and minimal rodent movement into the house only during transition to cold. We are very happy with our service.
February 10, 2026
Reply from Aptive Pest Control - Madison
Hi Nancy,
Thank you for sharing such a thoughtful update about your experience. It’s great to hear your home is clear of spider webs and wasp nests and that rodent activity has been kept to a minimum, especially during the colder transition months. That kind of peace of mind is exactly what our Aptive service professionals strive to provide with every visit.
We truly appreciate you choosing Aptive and being part of our community. Knowing you’re happy with your service means a lot to our team, and we look forward to continuing to keep your home comfortable and protected.
-Jasmine
Knowledgeable helpful tech
January 30, 2026
Reply from Aptive Pest Control - Madison
Hi Grant,
We’re glad to hear that our service professional was knowledgeable and helpful! At Aptive, we take pride in having experts who listen, provide clear guidance, and deliver effective pest control solutions. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
I got scammed by this company
I got scammed by this company. over the phone they said that they would charge per service, but then they gave my property manager a contract for monthly payments for an entire year. also, my problem was with houseflies, which they said they would address. when I looked at the product that they were using, it did not even say it would be effective against flies. now, because I'm in a 1-year contract with them, i need to front a $200 cancellation fee. also, their product doesn't work. i have continued to have pest problems the entire time, when over the phone, they guaranteed, the pests would be gone after the first treatment.
November 25, 2025
Unprompted review
Reply from Aptive Pest Control - Madison
Hi Truman,
Thank you for taking the time to share your experience. I’m very sorry to hear about the frustration you’ve experienced regarding your service and the concerns with your contract. I understand how upsetting it must feel when expectations about the service and product effectiveness weren’t met.
At Aptive, we take customer feedback very seriously and want to make sure every account is handled fairly and transparently. I’d like the opportunity to review your account, discuss the contract details, and see how we can work toward a resolution. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and help ensure your experience reflects the high standards we aim to provide.
We truly appreciate you giving Aptive the opportunity to protect your home, and we hope to make this right for you.
-Jasmine
The technician was detail oriented.
The technician was detail oriented and very responsive to what I told him. I could tell he was very careful in his treatment of my house. There is also very good communication with the company and the technician. It is much appreciated.
January 23, 2026
Reply from Aptive Pest Control - Madison
Hi Renee,
Thank you for sharing your feedback! We’re delighted to hear that our service professional was detail-oriented, responsive, and careful during the treatment of your home. At Aptive, we take pride in providing thorough, attentive pest protection while maintaining clear communication so our customers feel confident and cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Pests have been controlled since we…
Pests have been controlled since we started using them. Techs are super nice and thorough. Michael has been coming for years and he is wonderful! I love not getting mice in the house and garage!!
January 10, 2026
Reply from Aptive Pest Control - Madison
Hi Carla,
We’re thrilled to hear that your pest concerns have been well controlled and that Michael has provided wonderful, thorough service over the years. At Aptive, we take pride in having knowledgeable and friendly service professionals who help keep our neighbors’ homes safe and comfortable. Thank you for choosing Aptive and being part of our community. We’re so glad to know you’re enjoying a protected home!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.