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Aptive Pest Control - Madison Reviews 78

TrustScore 4.5 out of 5

4.5

300 Business Park Cir, Unit #10, 53589 Stoughton, WI, US


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Rated 4 out of 5 stars

Aptive has been successul in treating mosquitoes and ants in our yard. I deducted a point as it is difficult to reschedule appointments as their online tool has very few dates to select from.... See more

Company replied

Rated 5 out of 5 stars

My house exterior is no longer covered in spider webs and eggs, no more wasp nests in the eaves, and minimal rodent movement into the house only during transition to cold. We are very happy with our s... See more

Company replied

Rated 5 out of 5 stars

David did an excellent job! Despite the snow and cold weather, he did a thorough check of the property, tailored his applications to our problem areas, and took detailed pictures of all his work for o... See more

Company replied

Rated 5 out of 5 stars

I very much like Seth as our technician. He is polite and professional. I like the way he phones me when he’s about 30 minutes out, and, if I am home when he comes, he always explains what he will be... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Madison

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 300 Business Park Cir, Unit #10, 53589, Stoughton, WI, United States

  • 16085239512
Promotion box for Aptive Pest Control - Madison

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

78 reviews

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Rated 5 out of 5 stars

Great service

They are very thorough and listen to the issues you are having.

December 6, 2025
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Reply from Aptive Pest Control - Madison

Hi Shari,

Thank you so much for sharing your experience! At Aptive, we take pride in listening closely to our customers and addressing their concerns with thorough care, so it’s wonderful to hear that this stood out during your visit. Your feedback motivates our team to keep providing service that’s attentive and reliable.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

David did an excellent job

David did an excellent job! Despite the snow and cold weather, he did a thorough check of the property, tailored his applications to our problem areas, and took detailed pictures of all his work for our records. Top level professional work!!

December 3, 2025
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Reply from Aptive Pest Control - Madison

Hi Victor,

Thank you so much for sharing your experience! We’re thrilled to hear that David provided such thorough and professional service, even in challenging weather. Our team takes pride in tailoring each visit to your specific needs and documenting everything for your peace of mind, and it’s wonderful to hear that reflected in your visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

All services were great and servicemen…

All services were great and servicemen very responsive to our needs

November 8, 2025
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Reply from Aptive Pest Control - Madison

Hi Linda,

Thank you for sharing your feedback! We’re thrilled to hear that all of your services have been great and that our service professional were responsive to your needs. At Aptive, we strive to provide attentive, reliable, and professional pest control, and it’s wonderful to know that your experiences reflect these values.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars

Expectations largely met by the technician

The technician did all that was expected including doing thorough work and documenting his process in photos. He attempted to gain entry but unfortunately we were not home as we had plans to be at home between 1-5, and he arrived around 12:00.
Earlier, we called Aptive asking whether we could get an expected arrival time, and were informed the technician would arrive between 1-5.

November 12, 2025
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Reply from Aptive Pest Control - Madison

Hi Steve,

Thank you for sharing your feedback. We sincerely apologize for the scheduling miscommunication and understand how frustrating it can be to miss a service window. We’re glad to hear that our service professional completed thorough work and documented the process with photos.

At Aptive, we strive to provide accurate communication and dependable service, and we’ll be reviewing this situation to help prevent similar issues in the future. We truly appreciate you being part of the Aptive neighborhood and hope to make your next service experience seamless.

-Jasmine

Rated 5 out of 5 stars

Seth did an excellent job as always

Seth did an excellent job as always. He was thorough and efficient, very knowledgeable and personable.

November 6, 2025
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Reply from Aptive Pest Control - Madison

Hi Sue Ellen,

Thank you so much for sharing your feedback! We’re thrilled to hear that Seth consistently provides thorough, efficient, and personable service. At Aptive, we strive to have knowledgeable and attentive service professionals at every visit, and it’s wonderful to know Seth continues to deliver that standard for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, professional pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Technician arrived exactly when he said…

Technician arrived exactly when he said he would and was very polite and thorough with details of the applications.

November 8, 2025
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Reply from Aptive Pest Control - Madison

Hi Nancy,

Thank you for sharing your feedback! We’re glad to hear that your service professional arrived on time, was polite, and provided thorough details about the applications. At Aptive, we strive to provide professional, reliable, and transparent service with every visit, and it’s wonderful to know our team met that standard for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable pest control for your home.

-Jasmine

Rated 3 out of 5 stars

Too much company focus on asking for…

Too much company focus on asking for reviews.
Very impersonal company. Don’t think I’ve had the same technician twice.
Service is adequate but nothing special.

November 5, 2025
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Reply from Aptive Pest Control - Madison

Hi Debra,

Thank you for sharing your feedback. I’m sorry to hear that your experience with Aptive has felt impersonal and that we haven’t consistently met your expectations with service continuity. At Aptive, we truly value every customer and aim to provide attentive, personalized care, not just request reviews.

We appreciate your honesty and would love the opportunity to make your experience feel more personal and consistent moving forward. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and see how we can improve your service experience.

Thank you for being part of the Aptive community and for helping us grow and improve.

-Jasmine

Rated 5 out of 5 stars

Representative was very helpful and…

Representative was very helpful and accommodating!

October 19, 2025
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Reply from Aptive Pest Control - Madison

Hi Mark,

We’re so glad to hear our service professional was able to provide helpful and accommodating service! At Aptive, we strive to make every customer interaction smooth and positive, and your feedback lets us know we’re hitting the mark. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Thank you for a thorough treatment…

Thank you for a thorough treatment inside and out!

October 19, 2025
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Reply from Aptive Pest Control - Madison

Hi Julia,

We’re so glad to hear you’re pleased with the thorough treatment both inside and outside your home! At Aptive, we take pride in providing complete and effective pest control so our customers can feel comfortable and protected. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The tech covers all the bases

The tech covers all the bases. Very informative.

September 23, 2025
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Reply from Aptive Pest Control - Madison

Hi Steve,

Thank you for your feedback! We’re glad to hear our service professional covered all the bases and provided helpful information. At Aptive, we aim to make every visit thorough and informative so you feel confident in the protection of your home. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 1 out of 5 stars

Aptive pest control scheduled a…

Aptive pest control scheduled a treatment on Oct 1. They did not show, but sent an eval of 'how they did' Well, they didn't!

October 2, 2025
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Reply from Aptive Pest Control - Madison

Hi Tama,

Thank you for sharing this with us. We understand how frustrating it must have been to receive a follow-up evaluation when the service itself never took place. That’s not the kind of experience we want for our customers, and we appreciate you bringing it to our attention. We’d like to review what happened with your October 1 appointment to make sure this doesn’t happen again and to get your treatment rescheduled promptly. Please reach out to us directly at socialmedia@goaptive.com so we can make this right. Your trust means a lot to us, and we want you to feel confident choosing Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Always great service!

September 17, 2025
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Reply from Aptive Pest Control - Madison

Hi Lisa,

Thank you for sharing your feedback. We’re thrilled to hear that you consistently receive great service from our team. At Aptive, we take pride in providing professional, reliable treatments while making sure our customers feel valued and supported.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 4 out of 5 stars

Great work/Poor Communication

Actual work done on site was great. I continue to be frustrated at the lack of notice on an estimated start time. Even an AM/PM estimate 24 hrs ahead would be very helpful

September 9, 2025
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Reply from Aptive Pest Control - Madison

Hi Diana,

Thank you for sharing your feedback. We’re glad to hear that the on-site work met your expectations, and we completely understand your frustration about not having an estimated start time. At Aptive, we want scheduling to be clear and convenient for our customers, and your suggestion of providing an AM/PM estimate is very helpful. Please reach out to us at socialmedia@goaptive.com so we can discuss ways to improve communication and ensure your next service is as seamless as possible.

-Jasmine

Rated 5 out of 5 stars

Taking care of pest control in my…

Taking care of pest control in my environment

August 30, 2025
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Reply from Aptive Pest Control - Madison

Hi there,

Thank you for sharing your feedback! We’re glad to hear that Aptive has been helping take care of pests in your home and environment. At Aptive, we take pride in providing effective, thorough pest control to keep your home safe and comfortable. We look forward to continuing to protect your home and property from pests.

-Jasmine

Rated 2 out of 5 stars

Your technician was great, but...

Your technician was great, courteous, professional and got right to work. My complaint is that your product doesn't seem to do much. I still have bugs and spiders all around my house. I'm not sure what I'm paying for and when my 2 year commitment is up I will no longer be using your services.

August 31, 2025
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Reply from Aptive Pest Control - Madison

Hi Dinah,

Thank you for sharing your feedback. We’re glad to hear that our service professional provided professional and courteous service. At Aptive, we take pest control seriously, and we’re sorry to hear that you’re still experiencing issues around your home. We’d like the opportunity to review your account and ensure our treatments are effectively targeting the pests you’re dealing with. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to make things right and help you get the results you expect.

-Jasmine

Rated 5 out of 5 stars

Eric was great

Eric was great. He seems knowledgeable and met my expectations on his visit. Thank you, Eric!!!

September 3, 2025
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Reply from Aptive Pest Control - Madison

Hi Lyn,

Thank you for sharing this awesome feedback! We’re so glad to hear that Eric provided such a knowledgeable and professional service during his visit. At Aptive, we take pride in making sure every appointment meets and exceeds expectations, and it’s wonderful to know Eric delivered that experience for you. We’ll be sure to pass along your kind words to him. We know it will mean a lot. Thank you for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control

The Aptive technicians ask what your needs are and tailor their services to fit your needs.

August 29, 2025
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Reply from Aptive Pest Control - Madison

Hi David,

Thank you for sharing your experience! We’re glad to hear that our service professionals take the time to understand your needs and tailor their approach to fit your home. At Aptive, we pride ourselves on providing personalized care that keeps your home protected and your experience seamless. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 4 out of 5 stars

Good response time to questions!

Treatments seem to be slowly working. Response time has been good with any questions I've had.

August 26, 2025
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Reply from Aptive Pest Control - Madison

Hi Nancy,

Thank you for sharing your feedback. We’re glad to hear that your treatments are making progress and that our team has been responsive to your questions. At Aptive, we know that pest control can take time, especially for persistent issues, and we’re committed to working with you until your home is fully protected.

-Jasmine

Rated 5 out of 5 stars

Great communication and the results…

Great communication and the results always show!

August 23, 2025
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Reply from Aptive Pest Control - Madison

Hi Craig,

Thank you for sharing your feedback! We’re thrilled to hear that our communication has been clear and that you’re seeing effective results. At Aptive, we take pride in providing thorough, reliable pest control while keeping our customers informed every step of the way, and it’s wonderful to know our efforts are making a real difference.

-Jasmine

Rated 5 out of 5 stars

No ants

No ants, spiders, mice in house, no wasps or hornets around the house.

August 6, 2025
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Reply from Aptive Pest Control - Madison

Hi Thomas,

We’re thrilled to hear that your home is free of ants, spiders, mice, wasps, and hornets! At Aptive, our team takes pride in providing effective, thorough pest control so our customers can enjoy a safe and comfortable home.

Thank you for being part of the Aptive neighborhood and trusting us to protect your home!

-Jasmine

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