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Aptive Pest Control - Madison Reviews 78

TrustScore 4.5 out of 5

4.5

300 Business Park Cir, Unit #10, 53589 Stoughton, WI, US


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Rated 4 out of 5 stars

Aptive has been successul in treating mosquitoes and ants in our yard. I deducted a point as it is difficult to reschedule appointments as their online tool has very few dates to select from.... See more

Company replied

Rated 5 out of 5 stars

My house exterior is no longer covered in spider webs and eggs, no more wasp nests in the eaves, and minimal rodent movement into the house only during transition to cold. We are very happy with our s... See more

Company replied

Rated 5 out of 5 stars

David did an excellent job! Despite the snow and cold weather, he did a thorough check of the property, tailored his applications to our problem areas, and took detailed pictures of all his work for o... See more

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Rated 5 out of 5 stars

I very much like Seth as our technician. He is polite and professional. I like the way he phones me when he’s about 30 minutes out, and, if I am home when he comes, he always explains what he will be... See more

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Company details

  1. Pest Control Service

About Aptive Pest Control - Madison

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 300 Business Park Cir, Unit #10, 53589, Stoughton, WI, United States

  • 16085239512
Promotion box for Aptive Pest Control - Madison

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

78 reviews

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Rated 5 out of 5 stars

Very knowledgeable and professional…

Very knowledgeable and professional techs. The tech communicates with you before application. At this time, you can express your specific needs inside and outside the home.

July 22, 2025
Unprompted review
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Reply from Aptive Pest Control - Madison

Hi Mark,

Thank you for taking the time to share your experience! We’re glad to hear our service professionals’ knowledge and communication have stood out to you. At Aptive, we believe that clear communication and attentiveness to your specific needs are essential to delivering effective pest control inside and outside your home.

We appreciate you being part of the Aptive family and look forward to continuing to provide service that’s both professional and personalized to your home.

-Jasmine

Rated 5 out of 5 stars

So happy to be rid of bugs

So happy to be rid of bugs. Also loved to see the put in the tree for yellowjackets

July 18, 2025
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Reply from Aptive Pest Control - Madison

Hi Rhonda,

Thank you for sharing your experience! We’re so glad to hear that you’re happy to be comfortable and loved the addition of the yellowjacket trap in your tree. Our goal at Aptive is to provide effective, tailored solutions that protect your home and give you peace of mind.

We truly appreciate you being part of the Aptive family and look forward to continuing to keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Good service

Good service and great results

July 11, 2025
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Reply from Aptive Pest Control - Madison

Hi Jim,

Thank you for your kind words! We’re thrilled to hear you’re experiencing great results with our service. At Aptive, delivering effective pest control with care is what drives us every day. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

My service was top notch

My service was top notch. So much better than the common names!

July 10, 2025
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Reply from Aptive Pest Control - Madison

Hi Ken and Kathy,

Thank you so much for the amazing feedback! We’re thrilled to hear your experience with Aptive Environmental has been top-notch and stands out from the rest. Delivering exceptional service that goes above and beyond is exactly what we aim for, and it means a lot to know we’ve made that kind of impression.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care and excellence.

-Jasmine

Rated 5 out of 5 stars

Good service

Good service, they come and take care of the tasks and share pictures afterwards

July 10, 2025
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Reply from Aptive Pest Control - Madison

Hi Rick,

Thank you for sharing your experience! We’re glad to hear our team is taking care of the tasks and keeping you informed with pictures after each visit. At Aptive, clear communication and thorough service go hand in hand, and we’re happy to know it’s making a difference for you.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Dependable and efficient

Service providers are efficient and unabtrusive. Ants and mice are under full control with this service.

July 13, 2025
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Reply from Aptive Pest Control - Madison

Hi Betsy & Al,

Thank you for sharing your experience! We're so glad to hear that our service professionals have been both efficient and respectful of your space—and even more importantly, that the ants and mice are fully under control. That’s exactly the kind of result we strive for at Aptive. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home with care and consistency!

-Jasmine

Rated 5 out of 5 stars

Sean is the best!

Sean is helpful, knowledgeable and friendly! He answers our questions and always asks if we have any concerns. He documents his work with photos, which is so helpful!

July 10, 2025
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Reply from Aptive Pest Control - Madison

Hi Aviva,

Thank you so much for the kind words about Sean! We’re proud to have him on the Aptive team and thrilled to hear he’s delivering the friendly, knowledgeable, and thorough service we strive for. His attention to detail and willingness to address your concerns are a big part of what we aim to provide on every visit. We’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Treatments

They keep me posted on what they've done and they also send pictures of the areas they treated.

July 4, 2025
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Reply from Aptive Pest Control - Madison

Hi Margaret,

Thank you for sharing your experience! At Aptive, we believe in keeping you fully informed every step of the way, and we’re glad our team’s updates and photos give you confidence in the care we provide. It’s important to us that you feel connected and aware of the work we do to protect your home. We truly appreciate you choosing Aptive and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Reliable

Reliable, professional service. We live near water so the use of environmentally friendly chemicals is very important to us. We also appreciate that they clear off cobwebs on the outside of the house.

July 2, 2025
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Reply from Aptive Pest Control - Madison

Hi there,

Thank you for sharing your experience! We understand how important it is to use environmentally friendly products, especially living near water, and at Aptive, we’re committed to protecting both your home and the environment. It’s great to hear our team’s attention to detail—like clearing cobwebs—makes a difference for you. We truly appreciate your trust in us and look forward to continuing to provide reliable, professional service you can count on.

-Jasmine

Rated 4 out of 5 stars

Great service

Great service. Very polite. Had issues with finding the right house. Concerned that if I had not directed him he said the protocol was that they could be up treating the wrong house.

July 1, 2025
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Reply from Aptive Pest Control - Madison

Hi Leigh,

Thank you for taking the time to share your experience with Aptive. We’re glad to hear you found our service polite and great overall. We truly appreciate you guiding the service professional to the correct house—accuracy is so important to us, and we want to assure you that we’re committed to ensuring every service visit is done at the right location. Your feedback helps us improve our protocols and training to prevent any mix-ups in the future. Thanks again for being part of the Aptive family—we’re here to protect your home and provide the best service possible.

-Jasmine

Rated 3 out of 5 stars

Not totally pleased but I think we are on the right track

The first treatment worked very good I was very pleased but the second did work as well because a couple of days later we had stink bus in the house. I called them and they sent out another person to treat the house,that seems to have solved the problem. Over all I think it's a good service.

June 12, 2025
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Reply from Aptive Pest Control - Madison

Hi Marvin,

Thank you for sharing your experience! We’re glad to hear the first treatment made a strong impact and appreciate you reaching out when the second didn’t quite hit the mark. It’s great to know our follow-up visit helped resolve the issue—that kind of responsiveness is exactly what we aim for at Aptive.

We truly value your trust and are happy to have you as part of the Aptive neighborhood. If anything else ever comes up, we’ll be here to help keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Great service

It's always a pleasure to see Michael as my technician. He does a great job and has great communication skills.

June 11, 2025
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Reply from Aptive Pest Control - Madison

Hi Catherine,

Thank you for your kind words! We’re thrilled to hear that Michael consistently provides great service with clear communication. At Aptive, having knowledgeable and personable service professionals like Michael is key to ensuring you feel confident and cared for. We truly appreciate you being part of the Aptive family and look forward to continuing to support your home’s protection.

-Jasmine

Rated 1 out of 5 stars

We have wanted to cancel

We have wanted to cancel, but can't yet. It's breaking our budget and seems to not be doing anything. We wanted it for mosquito control and we still can't be outside because of mosquitoes.

May 30, 2025
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Reply from Aptive Pest Control - Madison

Hi there,

Thank you for taking the time to share your experience — we’re really sorry you’re feeling frustrated with your service.

At Aptive, we want you to be able to enjoy your yard without pests keeping you from making the most of your space, especially during mosquito season. We completely understand your budget concerns and your disappoint­ment that you’re not seeing the results you hoped for.

While mosquito control can take time and sometimes require additional treatments due to heavy pressure from nearby breeding sites, we want you to know we’re here to make this right. Please reach out directly at socialmedia@goaptive.com so we can connect with you and come up with a tailored solution — whether that’s a follow-up treatment, a reassessment of your coverage, or a flexible way forward that eases the financial strain while delivering the results you’re looking for.

We appreciate your continued patience and your choosing Aptive to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Timely and helpful response

Timely and helpful response. Great communication!

May 30, 2025
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Reply from Aptive Pest Control - Madison

Hi Joe,

Thank you for your feedback! We’re glad to hear that our team provided timely and helpful responses along with great communication. At Aptive, keeping you informed and supported every step of the way is a top priority.

We truly appreciate you being part of the Aptive family and look forward to continuing to deliver dependable, attentive service.

-Jasmine

Rated 3 out of 5 stars

At home

At home, I'm still seeing large black ants.

May 22, 2025
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Reply from Aptive Pest Control - Madison

Hi Pamela,

Thanks for sharing your experience with us. We understand how frustrating it can be to still see ants at home, and that’s not the result we want for you. At Aptive, our goal is to provide effective, lasting pest control, and we’d like to help make this right.

Please reach out to us directly at socialmeida@goaptive.com so we can schedule a follow-up treatment and ensure your home is protected. We appreciate your business and the trust you’ve placed in Aptive.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Madison

Hi there,

Thanks so much for the kind words! At Aptive, being responsive and accessible is something we truly prioritize, so it’s awesome to hear that came through in your experience. We’re here whenever you need us and always happy to help however we can. Thanks for being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Late Service Leads to Infestation

I was told by the technician that with my pro membership I would receive follow up service from my March appoint within 20-40 days. By the time I heard by from Aptive and received confirmation of my next appointment, the visits were 69 days apart. This was despite my report that there was ant infestation inside the house. I understand now that my service is every 40-60 days. It is highly unsatisfying that this service is being provided so late during a very active time for pests, so much so that the previous visit did not dissuade the ant infestation, among other things. Also, the technician denied my request to up the replacement of the bait from 2 to 3 mini blocks.

May 5, 2025
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Reply from Aptive Pest Control - Madison

Hi Adam,

Thank you for sharing your detailed feedback. We sincerely apologize for the delay in scheduling your follow-up service and understand how frustrating this must be, especially when dealing with an ant infestation. We strive to ensure our customers receive timely service, especially during active pest seasons, and it’s clear we fell short in meeting your expectations.

We’ll be reviewing your situation to ensure future appointments align more closely with your needs. We also want to address your request about the bait replacement, as we want to make sure you feel fully supported and your concerns are met.

We truly appreciate your patience and are committed to making this right moving forward. If there’s anything more we can do in the meantime, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Your satisfaction is important to us, and we value your continued trust in Aptive.

-Jasmine

Rated 5 out of 5 stars

Very thorough

Very thorough, good job!

May 6, 2025
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Reply from Aptive Pest Control - Madison

Hi Karen,

Thank you for the great feedback! We're so glad to hear that our team at Aptive provided thorough service and did a good job. We take pride in ensuring every visit meets your needs, and it’s wonderful to know we’ve earned your trust. We truly appreciate having you as part of the Aptive neighborhood—if you ever need anything else, we’re always here to help!

-Jasmine

Rated 2 out of 5 stars

I thought they were supposed to get rid…

I thought they were supposed to get rid of the wasps and hornets. They left the nests on the house.

April 22, 2025
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Reply from Aptive Pest Control - Madison

Hi Jeff,

Thanks for sharing this with us—it’s definitely not the thorough service we want you to experience with Aptive. We’d really like the chance to make things right and ensure those nests are fully removed. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a service professional to come out and take a closer look and get things properly addressed.

-Jasmine

Rated 5 out of 5 stars

Aptive Environmental has been a…

Aptive Environmental has been a reliable solution for my persistent pest problems. Their technicians are professional and thorough, and I've seen a significant reduction in insects since starting their quarterly service plan. Their satisfaction guarantee and eco-friendly approach make the investment worthwhile for my peace of mind.

May 1, 2025
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Reply from Aptive Pest Control - Madison

Hi Lane,

Thank you so much for your thoughtful review! We're thrilled to hear that Aptive Environmental has made a real difference in helping protect your home and bring peace of mind. Knowing our professional team, eco-friendly approach, and satisfaction guarantee have earned your trust means everything to us. We're grateful to have you as part of the Aptive family!

-Jasmine

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