Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed a... See more
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The actual service, and the application professionals, we're great! No pest problems have been noticed to date. However, I am less pleased with the actions of the management team. Do to financial pre... See more
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thanks for the class on how to write a review. why not just tell me what to say! the service tech was very good ! Why Are You So Needy!!! if your not getting bad reviews you must be doing somet... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
195 reviews
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The company gave us a free treatment…
The company gave us a free treatment and this time it killed some of the spiders. There was not much done to address the mice besides moving around the existing traps and refilling one outside. The technician also had a misunderstanding with our neighbor about moving his company car so my neighbor could have more room. It seemed really odd that someone who is trying to win more potential clients for his company would not make a little extra effort to try and deescalate a misunderstanding and present a more professional image to potential clients.
Some of the other past technicians they sent out seemed a little inexperienced and did not have the same results that the last one did. They only agreed to send him out because I called in to complain about their treatments being ineffective and was about to cancel the service because the spider infestation in our basement was still too much.
October 25, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jonathan,
Thank you for sharing such detailed feedback about your experience. We’re glad to hear the most recent treatment helped reduce spider activity, but we understand your frustration regarding the mice issue and the interaction with your neighbor. That’s not the level of professionalism or thoroughness we expect from our service professionals. Your experience helps us identify where we can improve, both in training and communication, to ensure each visit meets Aptive’s standards for quality and care.
We’d like the opportunity to review your account and make sure the right follow-up actions are taken to address the rodent concerns and provide the consistent service you should expect from Aptive. Please reach out to us at socialmedia@goaptive.com so we can connect you with a service professional who can help get things back on track. We truly appreciate your patience and for being a part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Tom,
Thank you for your feedback! We’re glad to hear that our team provided a great response and helpful guidance. At Aptive, we strive to deliver attentive service and clear communication so our customers feel confident and supported. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent service
Excellent service. Knowledgeable and helpful. Explained treatment. Ashley was very respectful and took great care of our property.
Thank you!
October 22, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Russell,
Thank you for sharing your experience! We’re thrilled to hear that Ashley provided knowledgeable, respectful, and helpful service while taking great care of your property. At Aptive, we take pride in delivering effective pest control along with a positive and professional experience for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Conscientious workers
Chris was great as well as the other Aptive tech people that have served us the past couple months. They have been knowledgable, pleasant and conscientious people. Unfortunately he didn’t find the source of the dead animal smell (probably a mouse) in our basement in spite of a sincere effort checking around a very crowded basement.
October 18, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Dennis,
Thank you for taking the time to share your experience. We’re glad to hear that Chris and our team have been knowledgeable, pleasant, and conscientious while serving your home. We completely understand how frustrating it can be when a source of a problem like a dead animal isn’t immediately found, and we truly appreciate your patience as we worked through it.
If the issue persists, please don’t hesitate to reach out. We’d be happy to revisit your basement and continue looking for a solution to resolve the odor. Thank you for being a valued part of the Aptive neighborhood.
-Jasmine
One of the boxes on the right burm is…
One of the boxes on the right burm is in my neighbors yard. It is a black cylander shape contaner, at least I think it's one of your containers. Please have someone come out and take a look.
Thanks
October 11, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Diane,
Thank you for bringing this to our attention. We completely understand your concern about the container and want to make sure everything is placed correctly on your property. Please reach out to us at socialmedia@goaptive.com so we can get a service professional scheduled to come back and review the situation as soon as possible.
We appreciate you being a valued part of the Aptive neighborhood!
-Jasmine
Employees willing to engage and discuss…
Employees willing to engage and discuss treatment, treatment is proving effective.
October 11, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Karl & Weston,
We’re glad to hear that our team has been willing to engage with you and discuss your treatment! At Aptive, we take pride in providing effective pest control while keeping our customers informed every step of the way. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Karen,
Thank you for your kind words! We’re delighted to hear that our service representatives provided a positive experience for you. At Aptive, we take pride in delivering friendly, professional, and thorough service to every home.
We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
When I signed up
When I signed up, the salesperson promised the first visit would cover the entire house inside, outside, and the full yard. After three visits, they never once sprayed inside. We continued to have insects after the first two visits, and when I reached out to have someone come out sooner, they told me we had to wait until our next scheduled service.
Each time the workers came, they’d sit out front for 15–30 minutes on their phone, then quickly walk around the house taking pictures. It really seemed like they were just proving they showed up instead of actually treating the property. The “whole yard” coverage that was promised never happened they only sprayed near the foundation.
We were still dealing with bugs and wasps that we were paying to get rid of. I ended up spending around $100–$200 of my own money buying chemicals and treating the yard myself just to get results. It’s unbelievable that the salesperson could talk up how great their service was, only for us to get subpar care and no noticeable improvement. Definitely not worth the money or the frustration.
July 9, 2025
Unprompted review
Reply from Aptive Pest Control - Milwaukee
Hi James,
We really appreciate you taking the time to share this feedback. I can completely understand how disappointing it must’ve felt to expect full coverage and not receive the thorough service that was promised. That’s not the experience we want for any of our customers, and I want to make sure we make things right.
Our service professionals are expected to complete detailed treatments that include all areas covered in your plan, so it’s concerning to hear that portions of your home and yard were missed and that your concerns weren’t addressed sooner. We’d love the opportunity to review your account and make sure the right notes and expectations are in place so we can get a reservice scheduled that meets the standard you were promised.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can look into this right away. Thank you for bringing this to our attention and for being part of the Aptive neighborhood. We truly value your feedback and want to make sure you get the quality and care your home deserves.
-Jasmine
Technicians are responsive
Technicians are courteous and responsive. Communicate well via texting. Treatments are working, especially for earwigs in the basement.
October 3, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
We’re so glad to hear your treatments have been effective and that our service professionals are communicating clearly and courteously. It’s great to know your earwig issue is under control, that’s exactly the kind of result we aim for. Thank you for being part of the Aptive family and for trusting us to help keep your home protected.
-Jasmine
They only care about signing you up.
After they sign you up, the service seems to get progressively worse over time. The first guy who came out, for the initial application, did a good job. We got a different person the second time and they were in and out really quickly. However, we had no issues with the application. We got another new person for the third application. They were in and out quickly too but this person put Niban right on my wife's raspberry bushes, even though she showed them where they were and told them not to go near them. When she called customer service the first person she spoke to listen to her complaint, but then just hung up on her. She called back and the second person she spoke with listened to her all the way through, and promised somebody would call back, but we haven't heard anything so far and its been 2 days.
October 1, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Carter,
Thank you for sharing your experience. We’re very sorry about the issues with your service, especially regarding the product being applied to your wife’s raspberry bushes. This is not the level of care we expect from our service professionals, and we understand how frustrating this must have been.
We also apologize for the trouble you had reaching customer service. Please reach out to us at socialmedia@goaptive.com so we can review your account, address your concerns, and restore your confidence in Aptive. Thank you for being part of the Aptive neighborhood.
-Jasmine
The notification prior to service was…
The notification prior to service was super helpful. I have chickens in my back yard so putting them in their coop prior to service was helpful.
September 5, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Terrence,
Thank you for sharing your experience! We’re glad the notification prior to service was helpful and made it easier to keep your chickens safe. At Aptive, we aim to provide thoughtful, convenient service while respecting your property and routines. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Very good results in solving our pest…
Very good results in solving our pest problems.
September 30, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Paul,
Thank you for sharing your feedback! We’re glad to hear that our services have delivered results in solving your pest problems. At Aptive, we take pride in providing thorough, effective, and reliable pest control to keep your home protected. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Professional
Very thorough. Tech contacted me before and after. Let me know everything he would be doing. Emails and texts from company with information. Photos from tech showing work done. Really well done.
September 11, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Robin,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was thorough and kept you informed every step of the way. Clear communication, providing helpful information, and showing the work done are all things we pride ourselves on at Aptive.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Ahmad was very good in helping us…
Ahmad was very good in helping us resolve our issues. Very thorough in spraying inside and outside the house. Helped move some furniture as well. Got rid of the wasp nests and also laid down some glue traps in the garage for mice. Excellent service!
September 16, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Khairul,
Thank you for sharing your experience! We’re thrilled to hear that Ahmad provided such thorough and attentive service, from treating the inside and outside of your home to helping with furniture and addressing wasp nests and mice concerns. Delivering this level of care and attention is exactly what we strive for at Aptive. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same excellent service.
-Jasmine
I sent a message to cancel my Friday…
I sent a message to cancel my Friday application September 19 and I wasn’t home and they did it anyway and they just did the outside for $119 a month. I think that’s a little bit expensive plus on my woodwork inside the house I’ve complained before that it has turned it to look like water has sat on it for a long time. Not happy with your service.
September 20, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Nancy,
Thank you for sharing your feedback. We’re sorry to hear about the confusion with your scheduled service and that your previous concerns about your woodwork haven’t been fully addressed. At Aptive, we strive to provide clear communication, high-quality service, and treatments that protect your home while being effective, and it’s clear we didn’t meet those expectations in your experience.
We’d like the chance to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account, address your concerns about the application and the interior treatment, and ensure your service meets your expectations. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve.
-Jasmine
Kayla was WONDERFUL!!!
Kayla was WONDERFUL!!!! Willing To go the extra mile to try and get rid of problem mice!!!! Since we have woods behind our house this is an ongoing issue. Great job with the pest issues too.
September 12, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Beverly,
Thank you for sharing your feedback. We’re thrilled to hear that Kayla went above and beyond to address your mouse concerns and other pest issues. At Aptive, our team takes pride in providing thorough, attentive service, especially in challenging situations like yours with wildlife near the home.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Not really satisfied
Not saying your product is bad, it's just that we were better served with our previous service. Everything costs extra and we have not had that in the past. When they are here they are always trying to sell us something else. $79.00/month is quite a steep price for the effectiveness of your product.
September 5, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Norbert,
Thank you for sharing your feedback. We completely understand how frustrating it can be when pricing or additional services feel unexpected. At Aptive, we strive to provide effective, thorough service while being transparent about what’s included and any optional offerings.
We’d like the opportunity to review your account and make sure your plan is tailored to your needs and provides the value you expect. Please reach out to us directly at socialmedia@goaptive.com so we can discuss options and ensure your experience meets the standard Aptive is known for. Your satisfaction and peace of mind are very important to us.
-Jasmine
I paid extra for bee treatment yet the…
I paid extra for bee treatment yet the bees still exist. They've been to the house three times over the past ten weeks - yet claims like their response of "let us treat it again" are all they provide.
I'm done with this company.
September 4, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Steve,
Thank you for sharing your experience with us. We understand how frustrating it can be to still see bee activity after investing in an additional treatment. At Aptive, our goal is always to create a safer, more comfortable space for you and your family. Bee activity can sometimes persist for a short period as the treatment takes effect or if new colonies form nearby, but we never want you to feel like your concerns aren’t being addressed.
Please reach out to us at socialmedia@goaptive.com so we can review your account and, if needed, arrange a complimentary follow-up to target any remaining activity. Your peace of mind matters to us, and we’ll do everything we can to get this resolved quickly.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Glenn,
Thank you for sharing your feedback! We’re glad to hear our service professional addressed all areas of concern. At Aptive, we strive to provide thorough and reliable service so our customers feel confident and comfortable in their homes. We appreciate you being part of the Aptive community!
-Jasmine
They do the Expert job that we expect
They do the Expert job that we expect. Travis ( and all the crews) are very professional and a pleasure to deal with! A great rep for your company and generation.
September 18, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Pat,
Thank you for sharing your feedback! We’re thrilled to hear that Travis and the entire team provided the expert, professional service you expect. At Aptive, we take pride in having knowledgeable and personable service professionals who represent our company well, and it’s wonderful to know their efforts made a positive impression. We appreciate you being part of the Aptive community!
-Jasmine
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