Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed a... See more
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The actual service, and the application professionals, we're great! No pest problems have been noticed to date. However, I am less pleased with the actions of the management team. Do to financial pre... See more
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thanks for the class on how to write a review. why not just tell me what to say! the service tech was very good ! Why Are You So Needy!!! if your not getting bad reviews you must be doing somet... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
195 reviews
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1- treatments don’t work
1- treatments don’t work
2- I consistency in treatments as workers don’t have aligned protocols or recipes
3- disconnect between sales men and enforcement of written contracts
September 3, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Tawnya,
Thank you for sharing this feedback. We’re concerned to hear about the inconsistency you’ve experienced with your treatments and the disconnect between what was promised and what’s been delivered. At Aptive, our goal is to provide effective, consistent service with clear communication at every step. Your comments about treatment effectiveness, protocols, and contract expectations are important to us. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any gaps in service, and ensure your treatments are aligned with the results you were promised.
-Jasmine
Well done
I only saw pictures, but the treatment was completed in a timely manner and it appeared things were done appropriately.
September 16, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your feedback. We’re glad to hear the treatment was completed on time and appeared to be done thoroughly. At Aptive, we strive to provide efficient, effective service while keeping our customers informed, and it’s great to know that came through for you.
-Jasmine
Excellent communication they also…
Excellent communication they also provide pictures of what they do.
September 13, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Paul,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service team provided excellent communication and took the extra step to share pictures of the work being done. Clear communication and transparency are key to providing a worry-free pest control experience, and it’s wonderful to know that came through during your visit. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to deliver the same level of care on every visit.
-Jasmine
Very thorough
September 6, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Michelle,
Thank you for sharing your feedback! We’re glad to hear that you found our service thorough. At Aptive, we take pride in providing reliable, professional pest control, and it’s wonderful to know our efforts are making a difference. We look forward to continuing to keep your home comfortable.
-Jasmine
Super fast response to our concern
Super fast response to our concern about wasps that stung me multiple times, as well as a technician who knew what to try even though he did not have a complete hazmat suit to protect himself from the wasp nest.
September 9, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jeff,
Thank you for sharing your experience! We’re glad to hear our team responded quickly to your concern and took action to address the wasp nest. At Aptive, we pride ourselves on having knowledgeable and resourceful service professionals who prioritize both safety and effective solutions. It’s wonderful to know their efforts made a positive impact and helped protect your home. We truly appreciate you being part of the Aptive community and look forward to continuing to keep your home safe and comfortable.
-Jasmine
The tech had no bait available for the…
The tech had no bait available for the bait stations. I would think it was a no-brainer to have a supply of it, especially now in September, when mice are looking for a way in. I did have fresh activity in my basement, so I know they are finding a way in. He gave me glue traps and mouse traps, but was also out of the bait for them. He told me that I had to call the office to reschedule another time for someone else to bring the bait for the traps and the stations. I would think he should have rescheduled the visit when he had bait, or called the office for me.
September 6, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Richard,
Thank you for sharing your feedback. We understand how frustrating it must have been to not have the proper bait available during your service, especially with mice activity in your home. At Aptive, we strive to provide thorough, complete service at every visit, and it’s clear we fell short this time.
We’d like the opportunity to make this right and ensure your bait stations and traps are fully stocked. Please reach out to our team at socialmedia@goaptive.com so we can promptly schedule a follow-up visit and address your concerns. We truly appreciate you being part of the Aptive community and giving us the chance to restore your confidence in our service.
-Jasmine
The technician dealt with my pest problem professionally
The technician was informative and explained what he was doing to help me deal with my pest problem. Aptive came back when the first treatment didn’t take care of the problem. They were prompt and thorough
August 22, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jane,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to explain the service and that we were able to promptly follow up when the first treatment didn’t fully resolve the issue. At Aptive, we strive to provide thorough, effective, and reliable pest control so our neighbors can feel confident their homes are protected. If you ever have additional questions or concerns, please reach out. We’re always happy to help.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Brian,
We’re sorry to hear about your experience with Aptive. Clear communication and reliable service are at the heart of what we aim to provide, and it sounds like we fell short here. We’d like the chance to review your account and see exactly where things went wrong so we can make it right.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can go over the details with you. We truly value having you as part of the Aptive neighborhood and want to ensure your experience reflects the level of care and service you deserve.
Thank you for bringing this to our attention and giving us the opportunity to improve.
-Jasmine
The technician will only spray certain…
The technician will only spray certain areas unless I’m there to point out the areas
August 20, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the coverage during your service. At Aptive, we aim to provide thorough and effective treatments for every home, and we appreciate customers pointing out specific areas that may need extra attention. We encourage you to reach out to us directly at socialmedia@goaptive.com so we can ensure your service fully addresses all your needs and keeps your home protected.
-Jasmine
Great company to work with…
Aptive has always been polite and accommodating. Customer service is everything.
August 16, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Timothy,
Thank you for sharing your feedback! We’re thrilled to hear that our team has consistently been polite and accommodating. At Aptive, we believe that great customer service is at the heart of everything we do, and it’s wonderful to know our efforts are making a positive impact. Your kind words mean a lot to us.
-Jasmine
Their service has failed the last few…
Their service has failed the last few times they came out to service my lawn, We have more insects now, before we had them to start, we had 0 insects. I am not recommending them to nobody.
August 22, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Mark,
Thank you for sharing your feedback. I’m very sorry to hear that your recent experiences haven’t met your expectations. At Aptive, we take pride in delivering effective pest control and want every home to see noticeable results.
I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice to address the insect issues and review your account to ensure your lawn is properly treated moving forward. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Got help needed
Got our usual service plus he helped out an issue that was going on in garage by spraying a barrier outside garage. It worked!! My husband was very happy with the result.
August 13, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Margaret,
Thank you for sharing your experience! We’re glad to hear that our team not only completed your usual service but also addressed the issue in your garage with an effective barrier. It’s wonderful to know that the solution worked and that your husband was happy with the results. At Aptive, we take pride in providing thorough, personalized service that keeps your home and property protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Morning/afternoon estimate for time of visit
I have always been pleased with the work. They came out to re-treat after the flooding washed away previous visit. (thanks) They did miss one ant area that was marked (I wasn't home to point it out..... 20 minutes notice is helpful, but am/pm would help me plan my day) No need for a special trip to treat this area...let me know when you're in the neighborhood .
August 12, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your experience and for your continued trust in Aptive! We’re glad we could come back to retreat after the flooding and appreciate your understanding regarding the missed ant area. Your feedback about scheduling and notice is valuable. While we currently provide a 4-hour service window, we understand how helpful an AM/PM indicator can be and will share this with our team to improve communication in the future. We’re always happy to coordinate so we can efficiently take care of any remaining areas when we’re in your neighborhood.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Judith,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professional was polite and knowledgeable. At Aptive, we take pride in providing both effective pest protection and a positive experience for our customers, and your kind words mean a lot to our team.
We look forward to continuing to keep your home safe and comfortable!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Tom and Linda,
Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and informative. At Aptive, we take pride in providing both effective pest control and clear communication so our customers feel confident in the process. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
They are putting up wasp traps which is…
They are putting up wasp traps which is a new service. Always polite and listen to your special requests. One complaint. $157 for a 10-25 minute visit is pretty pricey!
August 13, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Becky,
Thank you for taking the time to share your feedback. We’re glad to hear that our team has been polite and attentive to your special requests, and that you’re noticing the new wasp trap service we’re offering.
We understand your concern about the cost. At Aptive, we strive to provide effective and high-quality services that deliver lasting results, and pricing reflects the expertise and products used during each visit. We’d love the opportunity to discuss options with you to ensure you’re getting the best value possible. Please feel free to reach out to us at socialmedia@goaptive.com.
Thank you for being part of the Aptive neighborhood. Your input helps us improve and ensures we can provide the best service possible.
-Jasmine
The prices that Aptive is high for what…
The prices that Aptive is high for what the technicians to do for the customers.
August 12, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Mike,
Thank you for sharing your feedback about our pricing. We understand that cost is an important factor, and we want you to feel confident that your investment in Aptive provides real value. Our service professionals are trained to deliver thorough, targeted treatments using products and methods designed to keep your home protected while being mindful of your family and the environment. If you’d like, please reach out to us at socialmedia@goaptive.com. We’d be happy to discuss different rate options that might work better for you. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Very conscientious and thorough service
Stacey was very conscientious and thorough. She addresses some problem areas for carpenter ants and did some special spraying in our sunroom and basement to address a spider infestation. She also provided some valuable advice on treating some beetles eating the leaves on our flowers.
August 2, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Brian,
Thank you for sharing your experience! We’re thrilled to hear that Stacey provided thorough and conscientious service, addressing your carpenter ant and spider concerns while also offering helpful advice for your garden. At Aptive, we pride ourselves on delivering knowledgeable, attentive service that meets our customers’ unique needs, and it’s wonderful to know Stacey exemplified that during your visit.
We truly appreciate you choosing Aptive to protect your home and property, and we’re always here if you need any additional assistance or guidance in the future.
-Jasmine
Service man was one of the best we have…
Service man was one of the best we have had. Unfortunately, we still have spiders.
August 6, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Sam,
Thank you for sharing your experience with Aptive. We’re glad to hear your service professional left a great impression, but we’re sorry to hear you’re still seeing spiders. Our goal is to keep your home protected, and if pests persist, we want to make it right. Please reach out to us at socialmedia@goaptive.com so we can schedule a reservice at no cost and ensure your treatment plan fully addresses the issue. We appreciate you being a part of the Aptive neighborhood!
-Jasmine
Every technician that has provided…
Every technician that has provided service at our home has been very nice and helpful.
August 2, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Kathy,
Thank you for your kind words! We’re thrilled to hear that every service professional who’s serviced your home has been nice and helpful. Providing friendly and reliable service is something we truly value at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to support your pest control needs.
-Jasmine
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