Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed a... See more
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The actual service, and the application professionals, we're great! No pest problems have been noticed to date. However, I am less pleased with the actions of the management team. Do to financial pre... See more
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thanks for the class on how to write a review. why not just tell me what to say! the service tech was very good ! Why Are You So Needy!!! if your not getting bad reviews you must be doing somet... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
195 reviews
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Reply from Aptive Pest Control - Milwaukee
Hi Mark,
Thank you for sharing your experience! We’re glad to hear our service professional was prompt, courteous, and took the time to answer your questions. At Aptive, delivering respectful and helpful service is a priority, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
So far we have not had any bugs
So far we have not had any bugs since you have been do our yard for us and everything everyone has done so far has been great
July 18, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Ron,
Thank you for the wonderful feedback! We're so glad to hear that your yard has stayed comfortable and that you've had a great experience with our team so far. At Aptive, we’re committed to providing effective, hassle-free pest control and it’s great to know that’s been your experience.
We truly appreciate you being a part of the Aptive community, and we’ll keep working hard to maintain that high level of service for you!
-Jasmine
Great decision
Always on schedule, polite, and thorough. Doing what they explained to me when I joined.
July 18, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Bob,
Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive has been consistent, timely, and exactly what was promised when you signed up. That’s the standard we hold ourselves to—clear communication, professional service, and thorough care every step of the way.
It means a lot to know that our team is delivering on those expectations, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to protect your home with the same level of care and reliability you’ve come to expect!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Mark,
Thank you for your feedback, and we’re sorry to hear that you’re still seeing wasps around your home. At Aptive Environmental, our goal is to provide lasting protection and peace of mind, and we understand how frustrating it is when pests continue to be a problem after treatment.
We’d love the opportunity to make this right. We can schedule a no-cost reservice to target the wasp activity and ensure any nesting areas are properly addressed. Just let us know what works best for you, or feel free to reach out to us directly at socialmedia@goaptive.com so we can get this taken care of as soon as possible.
Thanks again for being part of the Aptive family—we’re committed to making sure your home feels safe and comfortable.
-Jasmine
Did a very complete job inside the home…
Did a very complete job inside the home and outside. Listened to our concerns and made us feel confident that our problems would be resolved.
July 25, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Paul,
Thank you for sharing such a thoughtful review! We're so glad to hear that your service professional took the time to listen to your concerns and delivered a thorough treatment both inside and out. At Aptive, we believe great pest control starts with understanding our customers' needs, and it’s great to know you felt confident and cared for throughout the process.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same level of care and attention!
-Jasmine
Feel like I was lied to just to make a sale
When I asked the sales rep about mosquitos and other pests I was told they do it all. We still have mosquitos and a bunch of other bugs to the point we can’t sit outside at night. I feel like I was lied to. The only service seems to be immediately around our house and out buildings. This was not what I wanted. Don’t waste your money.
July 16, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Warren,
We’re really sorry to hear about your experience—and we truly appreciate you taking the time to share it. At Aptive, we aim to set clear expectations from the start, so it's disappointing to hear you felt misled. Mosquitoes and outdoor pests can be especially persistent depending on the property and surrounding environment, and we want to make this right. Our treatments are designed to target those areas, but if they’re not providing the coverage you expected, we’d love the chance to reassess.
If you could please confirm your service address, we’d be happy to schedule a no-cost reservice and review how we can better tailor the treatment to your specific needs. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can work together to make things right. Your trust matters to us, and we want you to feel the value of being part of the Aptive family.
-Jasmine
SERVICE TECH TOOK TIME TO INQUIRE IF…
SERVICE TECH TOOK TIME TO INQUIRE IF THERE WERE ANY SPECIAL SERVICES HE COULD OFFER BEFORE HE STARTED AND ANSWERED SEVERAL QUESTIONS FOR US.
July 24, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Roger,
Thank you for sharing your experience! We’re glad to hear our service professional took the time to understand your specific needs and answered all your questions. At Aptive, we believe that personalized attention and clear communication are key to delivering effective pest control and building trust with our customers.
We appreciate you being a part of the Aptive family and look forward to continuing to provide you with the care and service you deserve!
-Jasmine
Prompt thorough service
Prompt thorough service and technician was friendly and helpful.
July 22, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for your kind feedback! We’re pleased to hear that our service professional provided prompt, thorough service while being friendly and helpful. At Aptive, we’re committed to delivering both effective pest control and a positive customer experience. We appreciate you being part of the Aptive family and look forward to continuing to serve you!
-Jasmine
help with what I needed ,all good
July 19, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Robert,
Thank you for your feedback! We’re happy to hear we were able to help with what you needed and that everything went well. At Aptive, we’re committed to providing effective and reliable service tailored to your needs. We appreciate you being part of the Aptive family!
-Jasmine
Timing
The only problem we have with the company is the time window. It's like they can come by anytime between 9am and 5pm on your scheduled day. They should give a smaller window because life happens and things come up. My
husband wanted to show the person who was coming a couple of ant hills so he had to stay up till they came...he is a 3rd shift worker and I couldn't possibly know where the hills were. My suggestion is to have a smaller time frame like 9am to noon or noon to 3. Otherwise we really like the work they have done both in and outside our home.
July 10, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Brian and Sarah,
Thank you so much for your honest feedback and for being part of the Aptive family. We're really glad to hear that you've been happy with the quality of our work inside and outside your home! We completely understand how challenging it can be to plan around a full-day service window—especially with a third-shift schedule. Your suggestion to narrow down the time frame is valuable, and we’ve shared it with our scheduling team as we look for ways to improve the experience for customers like you. If you'd ever like to request a specific window, please feel free to call in and we’ll do our best to accommodate. Thanks again for trusting Aptive to protect your home!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Mike,
Thank you so much for your kind words! We’re proud to have a team of courteous and knowledgeable professionals who care deeply about the service they provide. It’s wonderful to know their efforts are making such a positive impression.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same great team.
-Jasmine
Came on time
Came on time. Explained procedure. Told us inside was not needed this time which we thought was very honest. Did outside perimeter. All we expected was done. Good job.
July 9, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Sandra,
Thank you for your thoughtful feedback! We’re glad to hear our service professional was punctual, transparent about the treatment plan, and focused on what was truly needed—honesty is something we deeply value at Aptive. It’s great to know the outside perimeter service met your expectations.
We appreciate you being part of the Aptive family and look forward to continuing to provide you with honest, thorough, and effective pest control.
-Jasmine
Courteous service techs
5 Stars - All of our techs have been very nice and courteous over the years that we have had Aptive. Cortaja was the latest tech to service our home, she was great...wish she would be our tech every time. Although they all have been good.
July 13, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you so much for the kind words and for being a valued part of the Aptive family over the years! We're thrilled to hear that every one of our service professionals has left a great impression and that Cortaja especially stood out during your most recent visit. We'll be sure to pass along your praise to her—she’ll be happy to know her work made such a positive impact!
We truly appreciate your continued trust in Aptive and look forward to providing you with the same high level of service every time.
-Jasmine
Jeff makes our service wonderful
Jeff makes our service wonderful. Always explains what has been done before and after the service.
June 28, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Paul,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Jeff consistently makes your service experience exceptional by clearly explaining everything before and after each visit. That level of care and communication is exactly what we pride ourselves on at Aptive. We appreciate you being part of our neighborhood and look forward to continuing to protect your home!
-Jasmine
My review
Would like to have spoken to the worker before he disappeared . Also , no phone call before he arrived .
July 11, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Michael,
Thank you for sharing your feedback. We’re sorry to hear that you weren’t able to speak with your service professional before he left and that you didn’t receive a call ahead of his arrival. At Aptive, clear communication is a priority, and we understand how important it is to connect with you before and during service. We’ll be sure to share your experience with our team to improve this moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can follow up directly and ensure your next visit meets your expectations. We appreciate you being part of the Aptive family.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Debra,
Thanks for letting us know. We're sorry to hear the ants have returned to your patio and front porch—persistent pests can be frustrating, and we understand how important it is to see lasting results. At Aptive, our service is designed to be proactive and responsive, and we’re committed to coming back out to address issues like this in between regular visits at no additional charge.
We’d love the opportunity to make things right and get your home back on track. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled as soon as possible. We truly appreciate you being a part of the Aptive family and are here to help however we can.
-Jasmine
No bugs here, not even wasps.
Since starting the service, not sure how long ago, we've seen no intruders around the house. Not only do they dust or spray, depending on the season, they clear any cob webs around the overhangs & lights, very thorough. The best part, if you have a problem with pests, they are quick to come out & reapply, no charge. They will not disturb bees, however, hornets & wasps, Aptive will spray & clear the hive.
July 10, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jerry,
Thank you so much for the thoughtful feedback! We're thrilled to hear that you've seen great results with your service and that our seasonal treatments and attention to detail have made a noticeable difference around your home. At Aptive, we pride ourselves on being thorough, responsive, and environmentally mindful—so it’s great to hear that our approach to reservice and pollinator protection has stood out to you. We're grateful to have you as part of the Aptive family!
-Jasmine
Absolutely a never again for us
(A review of our year. Final service was July 3)
Absolutely a never again for us. Told many different things. Many services missed by various techs. One example I asked one if the bait traps were empty. He informed we didn’t have any… (this is eight months into our contract.) I sent pictures. He informed me he would be back the next day to service them. IF he had done the services we paid for he would never have missed them.
Scheduling issues where the notification of an appointment. No one would show up. Then they would a few days later with no notice only to receive a notification of another scheduled appointment for a few days later to which no one would show. No straight answers from anyone.
We will find another service if we deem necessary but it won’t be Aptive.
July 2, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear how frustrating and inconsistent your experience with Aptive was over the course of your service. It’s clear that we let you down in several areas—from missed treatments and miscommunication to scheduling mishaps—and that’s not the standard we promise or the experience we aim to deliver.
You trusted us to protect your home, and we didn’t hold up our end of that commitment. Your photos and efforts to follow up should have been met with action and clarity—not confusion or delay. We completely understand your decision to move on, though it’s disappointing to lose a customer under these circumstances.
We’re grateful you brought these issues to our attention, and we’ll be reviewing your feedback closely to ensure it leads to internal improvements. Should you be open to a conversation, we’d still appreciate the opportunity to speak with you further. You can reach us directly at socialmedia@goaptive.com.
Wishing you all the best, and thank you again for the time you gave us.
-Jasmine
I am still seeing boxelder bugs in my…
I am still seeing boxelder bugs in my planting beds. The rep was good at communicating and asking what we needed. She showed up on the day promised.
July 2, 2025
Reply from Aptive Pest Control - Milwaukee
Hi Lynn,
Thank you for taking the time to share your feedback. We’re glad to hear that our representative communicated well and arrived as promised—that level of service is something we strive for at Aptive. However, I’m sorry to learn that you’re still seeing boxelder bugs in your planting beds.
We want to make sure your home and yard are protected, so please reach out to us at socialmedia@goaptive.com with your service details. We’d like to review your account and work with you to address this issue promptly. Thanks again for being part of the Aptive family—we’re committed to making things right.
-Jasmine
Hi Aptive Team
Hi Aptive Team
Jerry McKnight was my technician on this visit. When Jerry arrived we discussed the treatment and areas of concern. The visit was after a storm and I had a lot of small branches in my yard. Jerry asked if the city picked up branches from the curb. I explained they did not and we were required to take them to the dump. I went back to work while Jerry did my treatment. When I got out of my meeting Jerry had finished. As I looked out my window, I noticed that all the branches were gone. Jerry had picked them up and put them in my trailer. WOW, that is what I call going the extra mile.
On a side note, I was visited by another vendor about a week later wanting my service. Because of Jerry’s actions on my last visit, it was the easiest decision ever to say no thank you, we are set and not interested in switching.
THANK YOU JERRY!
June 26, 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that Jerry went above and beyond during your recent visit. Taking the extra step to help with the branches truly shows the dedication and care our Aptive service professionals bring to every home. It’s wonderful to know that Jerry’s actions made such a positive impression and helped you feel confident in continuing with Aptive.
We appreciate your trust in us and your kind words—they mean a lot to the entire Aptive team. We’ll be sure to pass your thanks along to Jerry. Thanks again for choosing Aptive, and please don’t hesitate to reach out if you ever need anything!
-Jasmine
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