Banner for Aptive Pest Control - Milwaukee

Aptive Pest Control - Milwaukee Reviews 

226
•
TrustScore 4.5 out of 5

4.3

16610 W Rogers Dr., 53151 New Berlin, WI, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jay provided messages before arrival date and the day of service which helped with coordinating time for me to ensure I was there to point out the troubled areas. He was friendly and professional expl... See more

Company replied

Rated 4 out of 5 stars

Chris was great as well as the other Aptive tech people that have served us the past couple months. They have been knowledgable, pleasant and conscientious people. Unfortunately he didn’t find the s... See more

Company replied

Rated 5 out of 5 stars

Barron was our Aptive Treatment Specialist yesterday, August 3,2026. He took pictures of where he applied treatment on the exterior of our house and sent them to us via text/email. We were not avail... See more

Company replied

Rated 5 out of 5 stars

Victoria reach out to us before arriving to see if we had any concerns. She addressed our concerns and even knocked down a wasp nest we didn't even know about. She followed up with a very thorough r... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Milwaukee

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 16610 W Rogers Dr., 53151, New Berlin, WI, United States

  • 12626240344
Promotion box for Aptive Pest Control - Milwaukee

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(226)

21,058 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came on time

Came on time. Explained procedure. Told us inside was not needed this time which we thought was very honest. Did outside perimeter. All we expected was done. Good job.

July 9, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Sandra,

Thank you for your thoughtful feedback! We’re glad to hear our service professional was punctual, transparent about the treatment plan, and focused on what was truly needed—honesty is something we deeply value at Aptive. It’s great to know the outside perimeter service met your expectations.

We appreciate you being part of the Aptive family and look forward to continuing to provide you with honest, thorough, and effective pest control.

-Jasmine

Rated 5 out of 5 stars

Courteous service techs

5 Stars - All of our techs have been very nice and courteous over the years that we have had Aptive. Cortaja was the latest tech to service our home, she was great...wish she would be our tech every time. Although they all have been good.

July 13, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi there,

Thank you so much for the kind words and for being a valued part of the Aptive family over the years! We're thrilled to hear that every one of our service professionals has left a great impression and that Cortaja especially stood out during your most recent visit. We'll be sure to pass along your praise to her—she’ll be happy to know her work made such a positive impact!

We truly appreciate your continued trust in Aptive and look forward to providing you with the same high level of service every time.

-Jasmine

Rated 5 out of 5 stars

Jeff makes our service wonderful

Jeff makes our service wonderful. Always explains what has been done before and after the service.

June 28, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Paul,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Jeff consistently makes your service experience exceptional by clearly explaining everything before and after each visit. That level of care and communication is exactly what we pride ourselves on at Aptive. We appreciate you being part of our neighborhood and look forward to continuing to protect your home!

-Jasmine

Rated 3 out of 5 stars

My review

Would like to have spoken to the worker before he disappeared . Also , no phone call before he arrived .

July 11, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Michael,

Thank you for sharing your feedback. We’re sorry to hear that you weren’t able to speak with your service professional before he left and that you didn’t receive a call ahead of his arrival. At Aptive, clear communication is a priority, and we understand how important it is to connect with you before and during service. We’ll be sure to share your experience with our team to improve this moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can follow up directly and ensure your next visit meets your expectations. We appreciate you being part of the Aptive family.

-Jasmine

Rated 2 out of 5 stars

The ants are back on the patio and…

The ants are back on the patio and front porch.

July 4, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Debra,

Thanks for letting us know. We're sorry to hear the ants have returned to your patio and front porch—persistent pests can be frustrating, and we understand how important it is to see lasting results. At Aptive, our service is designed to be proactive and responsive, and we’re committed to coming back out to address issues like this in between regular visits at no additional charge.

We’d love the opportunity to make things right and get your home back on track. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled as soon as possible. We truly appreciate you being a part of the Aptive family and are here to help however we can.

-Jasmine

Rated 5 out of 5 stars

No bugs here, not even wasps.

Since starting the service, not sure how long ago, we've seen no intruders around the house. Not only do they dust or spray, depending on the season, they clear any cob webs around the overhangs & lights, very thorough. The best part, if you have a problem with pests, they are quick to come out & reapply, no charge. They will not disturb bees, however, hornets & wasps, Aptive will spray & clear the hive.

July 10, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Jerry,

Thank you so much for the thoughtful feedback! We're thrilled to hear that you've seen great results with your service and that our seasonal treatments and attention to detail have made a noticeable difference around your home. At Aptive, we pride ourselves on being thorough, responsive, and environmentally mindful—so it’s great to hear that our approach to reservice and pollinator protection has stood out to you. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Absolutely a never again for us

(A review of our year. Final service was July 3)
Absolutely a never again for us. Told many different things. Many services missed by various techs. One example I asked one if the bait traps were empty. He informed we didn’t have any… (this is eight months into our contract.) I sent pictures. He informed me he would be back the next day to service them. IF he had done the services we paid for he would never have missed them.
Scheduling issues where the notification of an appointment. No one would show up. Then they would a few days later with no notice only to receive a notification of another scheduled appointment for a few days later to which no one would show. No straight answers from anyone.
We will find another service if we deem necessary but it won’t be Aptive.

July 2, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi there,

Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear how frustrating and inconsistent your experience with Aptive was over the course of your service. It’s clear that we let you down in several areas—from missed treatments and miscommunication to scheduling mishaps—and that’s not the standard we promise or the experience we aim to deliver.

You trusted us to protect your home, and we didn’t hold up our end of that commitment. Your photos and efforts to follow up should have been met with action and clarity—not confusion or delay. We completely understand your decision to move on, though it’s disappointing to lose a customer under these circumstances.

We’re grateful you brought these issues to our attention, and we’ll be reviewing your feedback closely to ensure it leads to internal improvements. Should you be open to a conversation, we’d still appreciate the opportunity to speak with you further. You can reach us directly at socialmedia@goaptive.com.

Wishing you all the best, and thank you again for the time you gave us.

-Jasmine

Rated 4 out of 5 stars

I am still seeing boxelder bugs in my…

I am still seeing boxelder bugs in my planting beds. The rep was good at communicating and asking what we needed. She showed up on the day promised.

July 2, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Lynn,

Thank you for taking the time to share your feedback. We’re glad to hear that our representative communicated well and arrived as promised—that level of service is something we strive for at Aptive. However, I’m sorry to learn that you’re still seeing boxelder bugs in your planting beds.

We want to make sure your home and yard are protected, so please reach out to us at socialmedia@goaptive.com with your service details. We’d like to review your account and work with you to address this issue promptly. Thanks again for being part of the Aptive family—we’re committed to making things right.

-Jasmine

Rated 5 out of 5 stars

Hi Aptive Team

Hi Aptive Team
Jerry McKnight was my technician on this visit. When Jerry arrived we discussed the treatment and areas of concern. The visit was after a storm and I had a lot of small branches in my yard. Jerry asked if the city picked up branches from the curb. I explained they did not and we were required to take them to the dump. I went back to work while Jerry did my treatment. When I got out of my meeting Jerry had finished. As I looked out my window, I noticed that all the branches were gone. Jerry had picked them up and put them in my trailer. WOW, that is what I call going the extra mile.
On a side note, I was visited by another vendor about a week later wanting my service. Because of Jerry’s actions on my last visit, it was the easiest decision ever to say no thank you, we are set and not interested in switching.
THANK YOU JERRY!

June 26, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that Jerry went above and beyond during your recent visit. Taking the extra step to help with the branches truly shows the dedication and care our Aptive service professionals bring to every home. It’s wonderful to know that Jerry’s actions made such a positive impression and helped you feel confident in continuing with Aptive.

We appreciate your trust in us and your kind words—they mean a lot to the entire Aptive team. We’ll be sure to pass your thanks along to Jerry. Thanks again for choosing Aptive, and please don’t hesitate to reach out if you ever need anything!

-Jasmine

Rated 5 out of 5 stars

The technicians have been professional…

The technicians have been professional and communicative. I have not seen any insects . If I have a problem, the technicians have been helpful both in explaining why, and what to do.

July 2, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Susan,

Thank you so much for sharing your experience! We're thrilled to hear that our service professionals have been both helpful and communicative—it’s exactly the kind of care and attention we aim to provide at Aptive. Knowing that you haven’t seen any insects and that any concerns have been thoroughly explained means a lot to us. We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same high standard of service.

-Jasmine

Rated 5 out of 5 stars

Excellent Service

Excellent service—The technicians have been professional, knowledgeable, and thorough. No more pests!

June 25, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Scott,

Thank you for your kind words! We’re so glad to hear our service team has been professional, knowledgeable, and thorough in keeping your home comfortable. At Aptive, we’re committed to delivering effective solutions and peace of mind with every visit. We truly appreciate you trusting us to protect your home and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Chris listened to my concerns and…

Chris listened to my concerns and followed through with good service.
Very satisfied with results.
Thank you!

July 2, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Rick,

Thank you so much for sharing your experience! We’re glad Chris took the time to listen and follow through to ensure you received the quality service you deserve. At Aptive, making sure our customers feel heard and satisfied is our top priority. We truly appreciate your trust and look forward to continuing to protect your home!

-Jasmine

Rated 4 out of 5 stars

employees are always friendly and…

employees are always friendly and listen to concerns

June 28, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Samantha,

Thank you for highlighting the friendly and attentive nature of our team! At Aptive, we truly believe that listening to our customers is just as important as delivering effective pest control. We’re glad to know our employees have been meeting those expectations and addressing your concerns. Your feedback means a lot to us, and we look forward to continuing to provide you with outstanding service!

-Jasmine

Rated 5 out of 5 stars

She treated all my concerned areas

She treated all my concerned areas. Very nice and through.

June 21, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Susan,

Thank you so much for your kind words! We're thrilled to hear that your service professional took the time to address all of your concerns with care and thoroughness. At Aptive, we pride ourselves on delivering personalized and thoughtful service, and it's great to know you felt well taken care of. If anything else ever comes up, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

excellent & consistent service

excellent service, attentive service tech, Liam. Accommodate changing needs seamlessly.

June 20, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Nick,

Thank you for your kind words! We’re delighted to hear that Liam provided excellent and attentive service while smoothly accommodating your changing needs. At Aptive, we’re proud of our team’s dedication to delivering personalized care that adapts to each customer’s unique situation. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of attention and professionalism.

-Jasmine

Rated 5 out of 5 stars

As usual good service.

As usual good service.

June 6, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Rhonda,

Thank you for your continued trust in Aptive! We’re happy to hear that our service consistently meets your expectations. Providing reliable and effective pest control is what we strive for every time, and we appreciate you being a valued part of the Aptive family. We look forward to keeping your home protected for years to come!

-Jasmine

Rated 3 out of 5 stars

Needs help

After they come out I still have the same problem. Spiders,moskiedows, mice. I don't see it getting better. I spent a lot of money.

June 4, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi James,

Thank you for sharing your experience with us. We really appreciate your loyalty to Aptive and the trust you placed in us, and we’re truly sorry you’re still seeing pests after our team’s visit.

We completely understand your frustration — especially when you’re putting time, money, and faith in a service that’s meant to bring you peace of mind. Our aim at Aptive is to make your home a comfortable space, and we fell short in delivering that for you.

While spider, mosquito, and rodent activity can fluctuate due to many factors — from nearby food sources to changing weather — we want you to know we’re here to make this right. Our team can perform follow-up treatments at no additional cost under our guarantee, and we’d appreciate the opportunity to address your concerns directly.

If you'd be willing to connect, please reach out to us at socialmedia@goaptive.com, and we’ll make sure we do whatever we can to bring you the results you’re expecting. Thank you again for choosing Aptive — we truly value your business and your satisfaction.

-Jasmine

Rated 5 out of 5 stars

VERY GOOD SERVICE

May 29, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi John,

Thanks so much for the kind words! We love hearing that you've had a very good experience with Aptive -- it truly means a lot to us. Our team is committed to delivering top-tier service every time, and it's great to know we're hitting the mark. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great and thorough service

They contact you when they will arrive. They are professional and inquire what specifically you would like them to concentrate on. They do a thorough job. They send pictures of where they did the treatment

May 20, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Stephanie,

Thanks so much for sharing your experience! At Aptive, we believe communication and attention to detail make all the difference, so it’s great to hear our team is keeping you informed and focused on your concerns. We’re really glad the photos and thorough service help give you peace of mind. Looking forward to continuing to protect your home!

-Jasmine

Rated 4 out of 5 stars

To many requests for repeat reapplications between December 2024 & April 2025

To many requests for repeat reapplications without confirmation by owner

May 22, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Rajiv,

Thank you for sharing your experience with Aptive. We want every visit to feel respectful and clear, so I’m sorry to hear about the repeated requests without your confirmation—that’s definitely not how we want you to feel. We appreciate your feedback and will work on making sure our communication is better aligned with your preferences moving forward. If you’d like to discuss this further or get personalized support, please don’t hesitate to reach out at socialmedia@goaptive.com. We’re here to make sure your experience with Aptive is as smooth and hassle-free as possible.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look