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Aptive Pest Control - Milwaukee Reviews 195

TrustScore 4.5 out of 5

4.3

16610 W Rogers Dr., 53151 New Berlin, WI, US


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Rated 5 out of 5 stars

Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more

Company replied

Rated 5 out of 5 stars

I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed a... See more

Company replied

Rated 4 out of 5 stars

The actual service, and the application professionals, we're great! No pest problems have been noticed to date. However, I am less pleased with the actions of the management team. Do to financial pre... See more

Company replied

Rated 5 out of 5 stars

thanks for the class on how to write a review. why not just tell me what to say! the service tech was very good ! Why Are You So Needy!!! if your not getting bad reviews you must be doing somet... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Milwaukee

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 16610 W Rogers Dr., 53151, New Berlin, WI, United States

  • 12626240344
Promotion box for Aptive Pest Control - Milwaukee

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

195 reviews

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Rated 5 out of 5 stars
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Ann,

Thanks for sharing your experience! We're so glad to hear your service professional was both polite and informative -- that's exactly the kind of service we strive for at Aptive. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

My Aptive representative was OUTSTANDING …

My Aptive representative was outstanding. He took care of all my needs and took the time to explain what he was done to prevent any issue with bugs and insects, for both indoors and outdoors.

April 4, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Jim,

Thank you for sharing your experience! We're so happy to hear that your Aptive service professional went above and beyond to address your needs and ensure everything was thoroughly explained. Our goal is always to provide top-notch service and keep your home comfortable, both inside and out. We truly appreciate your feedback and look forward to continuing to support you!

-Jasmine

Rated 2 out of 5 stars

Didn’t treat the back yard.

Didn’t treat the back yard.

April 17, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Fay and Charles,

Thank you for bringing this to our attention. We're sorry to hear that your backyard wasn't treated -- we know how important it is for every part of your property to be covered. At Aptive, we're committed to delivering thorough, high-quality service, and we'd love the opportunity to make this right.

Please feel free to reach out to us at socialmedia@goaptive.com so we can help get this taken care of for you. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

I got screwed by Aptive. And they still suck!

Our contract was for 8 applications or 24 months whichever came first. You applied 19 applications in 13 months, some only 11 days apart. This cost me an extra $895.00 When I called and complained, your solution was to offer me a credit of $20.00 off the next application, but still charge me for the application.
Thankfully, I never recommended you to a friend.

April 23, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Dan,

We're really sorry to hear about your experience, and we appreciate you taking the time to share it. That's not how we want anyone to feel after working with Aptive. It's completely understandable to be frustrated when things don't align with what was expected, and we'd like the chance to take a closer look and make this right. Please reach out to us at socialmedia@goaptive.com with your account information so we can review everything in detail and work toward a fair resolution. Your feedback matters, and we truly appreciate the opportunity to improve.

-Jasmine

Rated 5 out of 5 stars

Jerry McKnight

Jerry McKnight, who was doing the service, let me know when he would be arriving, once he arrived, explained exactly what he was doing and what products were used. I have bait boxes that my dogs can reach, so he also ensured they were secure and locked.

April 17, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Cindy,

Thank you for sharing your positive experience with us! We're so glad to hear that Jerry provided you with thorough communication and ensured your pets' safety by securing the bait boxes. At Aptive, we pride ourselves on being professional, attentive, and responsive to your specific needs. If there's anything else we can assist with, please don't hesitate to reach out. We truly appreciate your trust in our services!

-Jasmine

Rated 5 out of 5 stars

The technician was very friendly and…

The technician was very friendly and polite. Spent the time to do things thoroughly.

April 21, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Linda,

Thank you so much for your kind words! We're thrilled to hear that our service professional made such a positive impression. At Aptive, we pride ourselves on providing thorough and friendly service, so it's great to know we hit the mark. We truly appreciate your feedback and are here whenever you need us!

-Jasmine

Rated 5 out of 5 stars

Wonderful, Thorough Service from DeVione

My technician, DeVione, was thorough, friendly, and professional. He explained everything to me and pointed out potential problem areas. I was highly satisfied with his service.

April 22, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi there,

Thank you so much for sharing your experience! We're thrilled to hear that DeVione provided you with thorough, friendly, and professional service. It's wonderful to know he took the time to explain everything and point out potential problem areas. At Aptive, we're committed to delivering the best possible service, and it's great to hear we met your expectations. We appreciate you choosing us and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

communication

I appreciate the communication from the technician letting me know when he is coming, the service they performed etc. the technician was very friendly and tended to our needs.

March 26, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Jane,

Thank you so much for sharing your experience! We're thrilled to hear that our service professional's communication and friendliness made a positive impression. At Aptive, we believe in keeping our customers informed and making sure all your needs are met with care of attention. We truly appreciate your kind words and are grateful for the opportunity to serve you!

-Jasmine

Rated 5 out of 5 stars

The professionalism and courteous of…

The professionalism and courteous of the staff.

April 9, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Kelvin,

Thank you so much for your kind words! We're thrilled to hear that our team's professionalism and courteous approach stood out to you. At Aptive, we're committed to making every interaction a positive one, and your feedback means a lot to us. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Jamal was very attentive to my needs…

Jamal was very attentive to my needs and offered me an upgrade that covered more than my old contract did. He did a great job!

April 4, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Stephanie,

Thank you so much for sharing your experience! We're thrilled to hear that Jamal took great care of you and helped find the right coverage to better suit your needs. At Aptive, we're all about providing personalized service and real solutions, and it's awesome to know Jamal delivered just that. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

knowledgeable technician

knowledgeable technician, respectful and informative. He did the work quickly and was very honest!

April 7, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Tom,

Thank you so much for the kind words! We're thrilled to hear that your service professional provided a respectful, honest, and efficient experience. At Aptive, we pride ourselves on having knowledgeable professionals who genuinely care about protecting your home and keeping you informed every step of the way. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Customer service is great

Customer service is great. On time, communication is good, and pests under control.

March 31, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Joyann,

Thank you so much for your wonderful feedback! We're so happy to hear that you've had a positive experience with our customer service, punctuality, and communication. It's our goal to ensure your home stays comfortable, and we're glad to know that we're hitting the mark for you. We truly appreciate you choosing Aptive, and we look forward to continuing to meet your needs! Thanks again for your support!

-Jasmine

Rated 5 out of 5 stars

Did an awesome job.

Michael the technician was very friendly and professional and did everything we discussed.

April 1, 2025
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Reply from Aptive Pest Control - Milwaukee

We're so glad to hear that Michael did such a great job treating your home, Jeff! We appreciate you taking the time to share your feedback. It's wonderful to know he delivered a thorough service with a smile on his face and ensured all your needs were addressed. Your satisfaction is important to us, and we're thankful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Advance notice your coming and letting…

Advance notice your coming and letting me know what you treated with pictures.

March 24, 2025
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Reply from Aptive Pest Control - Milwaukee

Thank you for your feedback, Cindy! We’re glad to hear you appreciate the advance notice and detailed service updates. Keeping you informed is important to us, and we’re happy to provide transparency in our treatments. We look forward to continuing to help protect your home from pests, and are thankful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 3 out of 5 stars

Usually different people

Usually different people. When we had hornets last year with a nest right above our front door it took over a week to come out. Raised prices. Not convinced of a good value Difficult to communicate with texts

April 2, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi there,

Thank you for sharing your experience with us. We completely understand how frustrating it must have been to wait for service, especially with a hornet nest in such a critical area. At Aptive, we are always looking for ways to improve our responsiveness and communication, and we truly appreciate your feedback.

We would love the opportunity to make things right and show you the value of our service. If there is anything we can do to address your concerns, please reach out to us at socialmedia@goaptive.com --- we are here to help!

Thank you for being a part of the Aptive neighborhood. We appreciate you!

-Jasmine

Rated 1 out of 5 stars

The technician was rude and…

The technician was rude and condescending

March 13, 2025
Aptive Pest Control - Milwaukee logo

Reply from Aptive Pest Control - Milwaukee

Hi Shannon,

We are sorry to hear that your experience did not meet the high standards we set at Aptive. Professionalism and respect are core values of our service, and it is concerning to hear that this was not reflected during your visit. We would love the opportunity to make things right and address this with our team. Please reach out to us at socialmedia@goaptive.com so we can work toward a resolution -- we truly value you as part of the Aptive neighborhood and appreciate your feedback!

-Jasmine

Rated 5 out of 5 stars

The tech always checks on what we want…

The tech always checks on what we want done, lets us know when he/she will be arriving and then provides ohotos

March 25, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Maureen,

Thank you so much for your kind words! We're thrilled to hear that our service professional is consistently meeting your expectations. At Aptive, we believe in clear communication and ensuring you're fully informed about the service we're providing. We’re so glad to hear that the arrival notifications and photos are helpful. If you ever need anything else or have more questions, feel free to reach out. We’re here for you!

-Jasmine

Rated 5 out of 5 stars

Helpful associates

Very good service, always go beyond expectations

March 26, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi Karen,

Thank you so much for your kind words! We are thrilled to hear that we are consistently meeting and exceeding your expectations. At Aptive, we take pride in going above and beyond for our customers, and it's wonderful to know that our efforts are making a positive impact. If there's anything else we can do to help, don’t hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

As usual the service tech was courteous…

As usual the service tech was courteous knowledgeable and professional.

March 19, 2025
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Reply from Aptive Pest Control - Milwaukee

Hi William,

Thank you for your kind words! We’re so glad to hear that your experience with Aptive was once again positive. Our team takes great pride in being courteous, knowledgeable, and professional, and it’s wonderful to know that we consistently meet your expectations. We appreciate your continued trust in us and look forward to providing excellent service for you in the future!

-Jasmine

Rated 5 out of 5 stars

The amount & rate of flying and…

The amount & rate of flying and crawling pests is way down great work.A+++

March 19, 2025
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Reply from Aptive Pest Control - Milwaukee

We appreciate your feedback and are glad to hear that you've noticed a reduction in pests, Joseph! We're committed to providing effective pest control solutions and it's great knowing you're seeing the results. Thank you for being a part of the Aptive neighborhood!

-Alexis

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