I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
Company replied
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Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
238 reviews
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Listened well
Carefully completed all specific requests well, but did not check the rodent bait boxes that I assumed would be checked.
July 8, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Judy and Roger,
Thank you for sharing your feedback and for trusting Aptive with your pest control needs. We’re glad to hear your specific requests were handled carefully. We apologize for missing the rodent bait boxes during the visit—this is something we take seriously, and we’ll make sure your concerns are fully addressed moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can ensure your service meets all your expectations. We appreciate you being part of the Aptive community and look forward to delivering the thorough care you deserve.
-Jasmine
overall service
The young man was very nice, listened well and responded like a professional.
June 28, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Phil,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our Aptive service professional made a great impression by listening carefully and responding with professionalism. We take pride in our team’s dedication to providing attentive and respectful service. Your kind words mean a lot to us, and we look forward to continuing to support your home’s pest control needs.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Kelly,
We’re sorry to hear that mosquitoes are still a problem in your yard. At Aptive, we’re committed to providing effective mosquito control so you can enjoy your outdoor spaces comfortably. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your treatments and ensure we’re doing everything possible to improve your experience. Thank you for your feedback and the opportunity to make things right.
-Jasmine
The employees are quick to response to…
The employees are quick to response to questions and always willing to help.
July 1, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Mary,
Thank you for recognizing our team’s responsiveness and willingness to assist! At Aptive, we’re committed to being there when you need us and making sure all your questions are answered with care. We truly appreciate you choosing us and look forward to continuing to provide the helpful, attentive service you deserve.
-Jasmine
Good communication
Good communication before, during and after treatment. Have noted improvements in bug population when are out in the yard, especially at dusk!
June 15, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bernie,
Thank you so much for sharing your experience! At Aptive, clear communication before, during, and after treatment is something we take pride in, so it’s great to hear that it made a difference for you. We’re also thrilled that you’ve noticed improvements with the bugs around your yard, especially during those tricky dusk hours. Your feedback motivates us to keep delivering top-notch service. Thanks for trusting Aptive to protect your home and yard!
-Jasmine
The people have been very good to work…
The people have been very good to work with. Friendly, timely and thorough. I have just not found the product to be effective. Gnats, ants and mosquitoes are still prevalent. I’ve seen little evidences that the product works.
June 25, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Paul,
Thank you for your honest feedback. We truly appreciate you recognizing our team’s friendliness, timeliness, and thoroughness — those qualities are core to the Aptive experience we strive to deliver every day.
We’re sorry to hear the product hasn’t yet provided the relief you expected from gnats, ants, and mosquitoes. Pest control can sometimes require a bit of time and adjustment, especially with persistent pests, and we want to ensure we’re doing everything possible to improve your results.
Please reach out to our team directly at socialmedia@goaptive.com so we can review your service plan and tailor a solution that better fits your needs. We’re committed to making this right and helping you enjoy a more comfortable home.
Thanks again for being part of the Aptive family—we’re here to support you every step of the way.
-Jasmine
Happy with Aptive Service
We are very happy with the frequency of service. The communication provided by the service techs; as well as their professionalism. We appreciate the pictures they send after service.
June 21, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jennifer,
Thank you for sharing such thoughtful feedback! We're so glad to hear that the frequency of service, clear communication, and professionalism from our Aptive team have all made a positive impact. Sending post-service photos is just one of the ways we aim to keep you informed and confident in the care your home is receiving. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver service that earns your trust every time.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Daniel,
We love hearing that! Providing effective, hassle-free service is exactly what we strive for at Aptive, and we’re so glad that’s been your experience.
Thank you for being part of the Aptive neighborhood—we’re grateful for the opportunity to protect your home!
-Jasmine
They are in and out most of the time;they clean up before they leave because it always is. Thanks till next time.
They are in and out most of the
June 10, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bill,
Thank you for the kind words! We're so glad to hear our team is consistently efficient and respectful of your space—that’s exactly the experience we aim to provide at Aptive. We appreciate your trust in us and look forward to continuing to protect your home. Thanks for being part of the Aptive neighborhood!
-Jasmine
Ants are still thriving.
It has been several weeks now and the product used for ants and other little insects has been ineffective.
June 6, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Susan,
Thank you for sharing your experience. We’re sorry to hear that the treatments for ants and other insects haven’t been as effective as expected. We understand how frustrating it is to continue dealing with pests despite ongoing service.
We’d like the chance to make this right and ensure the problem is fully addressed. Please reach out to us at socialmedia@goaptive.com with your service address and availability, and we’ll arrange a follow-up visit to tailor a solution that works for your home.
We appreciate you being part of the Aptive family and are committed to your satisfaction.
-Jasmine
He concentrated on the spots I asked…
He concentrated on the spots I asked him to hit and he was very friendly
June 3, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jerry,
Thank you for sharing your experience! At Aptive, we believe listening closely to your concerns is key to delivering effective service. We're glad our service professional focused on the spots you requested and made sure to provide friendly, attentive care. We appreciate you choosing Aptive and look forward to continuing to protect your home with the personalized service you deserve!
-Jasmine
Was timely and efficient.
June 3, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thank you for your feedback and for choosing Aptive! We’re glad to hear our team provided timely and efficient service—that’s exactly the standard we strive for. If there’s ever anything more we can do to make your experience even better, we’re just a call or message away. We appreciate having you as part of the Aptive family!
-Jasmine
Come on...
Hello! Active communicates very well with emails to let you know when they are coming. The person coming out does a lot of communication. That is fine. It seems pretty generic though, other than taking a few pictures to share of your house. I know that helps them as an incentive to do a good job, earn extra money or something... The part that bothers me as that it is hard for a person to be home ALL DAY because you know the day their coming, but now window of time. Who else gets to call the shots like that? That needs to change in my opinion. I do like to be home in case I need service inside or in the garage and to also see that what I am paying for is truly being taken care of.
June 5, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Lori,
Thank you for taking the time to share your experience. We really appreciate your thoughtful and honest feedback, and we’re glad you’re seeing strong communication from our team — that’s something we’re proud of at Aptive.
We completely hear you when it comes to the window of time for service. We know it’s frustrating to wait without a clear frame of when your service professional will arrive, especially when you want to be there to make sure everything’s done to your satisfaction. Our aim is to make service convenient, not a disruption to your day, and we’re currently looking into ways we can provide narrower service windows or more accurate estimates to ease that stress.
Your input helps us make those improvements, and we’ll share your comments with our team. We’re truly grateful for your continued loyalty to Aptive — and we’re always here if you have any questions or concerns.
-Jasmine
The service provider is always polite…
The service provider is always polite and friendly. He or She provides information, photographs, and explains what work was completed at each visit.
May 28, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Gloria,
Thank you for highlighting the polite and friendly service you consistently receive. At Aptive, we believe in keeping our customers informed with clear communication, detailed photos, and thorough explanations to ensure confidence in our work. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Amy,
Thanks so much for the kind words! We're thrilled to hear our Aptive service professionals have consistently made a great impression. It means a lot to us that you've noticed the effort and care they put into each visit. We're lucky to have you as part of the Aptive family and look forward to continuing to protect your home with the same top-notch service you've come to expect!
-Jasmine
The tech that was here last did a nice…
The tech that was here last did a nice job at all of the outside services.
May 21, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Mike,
Thanks so much for the shoutout! We're really glad to hear your recent visit went smoothly and that our service professional took good care of the exterior treatment. At Aptive, we aim to bring care and consistency to every visit, and it’s great to know that was reflected in your experience. We appreciate you being a part of the Aptive family and look forward to keeping your home protected and comfortable!
-Jasmine
I do feel that overall pest control is adequate.
I do feel that overall pest control is managed well. The communication is good from the company is good and we always know when there is going to be service happening. However, the person that services our property doesn't always make sure the fence gate is locked when they use the gates, resulting in our dogs getting out of the backyard. It seems like it should be common courtesy to make sure a gate is closed behind you. Gates that are closed when you get there, should be closed when you leave as well. I'm also concerned about the mosquito bags that are left resting in the backyard. Are they safe for pets?
May 24, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ashley,
Thank you for your honest feedback and for recognizing the efforts we put into communication and pest management. We truly appreciate having you as part of the Aptive family. We’re very sorry to hear about the gate being left open—that’s definitely not the standard of care we expect from our team, especially when it affects the safety of your pets. We’ll be addressing this directly with the service professional to ensure gates are securely closed every time. Regarding the mosquito bags, they are designed to be safe for pets when used as directed, but we completely understand your concern and are happy to provide more detailed information or discuss any safety questions you have. Thanks again for bringing this to our attention—we want you to feel confident and comfortable with every visit.
-Jasmine
Service isn’t great …
They are only here for maybe 10 minutes - they sweep our eves, we have tried to address our wasp situation with them multiple times and we have hives forming on our home. With our old provider we never had as many issues.
May 24, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kate,
Thank you for your honest feedback. We understand how frustrating ongoing wasp issues and hives around your home can be, especially when previous experiences felt more effective. At Aptive, we want every visit to provide real value and results—not just a quick sweep. Please reach out to us at socialmedia@goaptive.com so we can review your service plan and work closely with you to develop a more targeted approach that addresses these concerns thoroughly. We truly appreciate you being part of the Aptive family and want to ensure your home feels safe and comfortable again.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Wes,
Thank you for sharing your experience! We’re happy to hear that your service was on time and completed thoroughly—that’s exactly the kind of care we strive to provide at Aptive. We appreciate having you as part of our family and look forward to continuing to protect your home with reliable and attentive service.
-Jasmine
Really enjoyed the pics sent by those…
Really enjoyed the pics sent by those servicing my site.
April 1, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jennifer,
We love hearing that! At Aptive, we know how important it is to feel confident in your service, and we’re so glad the photo updates added that extra peace of mind. Our team takes pride in keeping you in the loop and making sure your home feels protected every step of the way. Thanks for being part of the Aptive family—we truly appreciate you!
-Jasmine
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