Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5251 W 73rd St, Ste C, 55439, Edina, MN, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He concentrated on the spots I asked him to hit and he was very friendly

Reply from Aptive Pest Control - Minneapolis
Hello! Active communicates very well with emails to let you know when they are coming. The person coming out does a lot of communication. That is fine. It seems pretty generic though, other than taking a few pictures to share of your house. I know that helps them as an incentive to do a good job, earn extra money or something... The part that bothers me as that it is hard for a person to be home ALL DAY because you know the day their coming, but now window of time. Who else gets to call the shots like that? That needs to change in my opinion. I do like to be home in case I need service inside or in the garage and to also see that what I am paying for is truly being taken care of.

Reply from Aptive Pest Control - Minneapolis
The service provider is always polite and friendly. He or She provides information, photographs, and explains what work was completed at each visit.

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
The tech that was here last did a nice job at all of the outside services.

Reply from Aptive Pest Control - Minneapolis
I do feel that overall pest control is managed well. The communication is good from the company is good and we always know when there is going to be service happening. However, the person that services our property doesn't always make sure the fence gate is locked when they use the gates, resulting in our dogs getting out of the backyard. It seems like it should be common courtesy to make sure a gate is closed behind you. Gates that are closed when you get there, should be closed when you leave as well. I'm also concerned about the mosquito bags that are left resting in the backyard. Are they safe for pets?

Reply from Aptive Pest Control - Minneapolis
They are only here for maybe 10 minutes - they sweep our eves, we have tried to address our wasp situation with them multiple times and we have hives forming on our home. With our old provider we never had as many issues.

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
Really enjoyed the pics sent by those servicing my site.

Reply from Aptive Pest Control - Minneapolis
This is a long-term review, not just for last treatment.
The technicians who do the treatments are all friendly and appear to be competent.
For a long time, I wasn't impressed with the effectiveness of the treatments. However, since the technicians have started putting down poisonous bait, the results have been more satisfactory.

Reply from Aptive Pest Control - Minneapolis
The technician introduced himself to me, asked if I had any special request. Politely he listen to my new need. He assured me he would take care of everything, because I had to leave. He documented with pictures what was done and sent it to my phone.

Reply from Aptive Pest Control - Minneapolis
At first we were hesitant to try the aptive service. But the salesperson was very informative and gave me his number if I had any questions. We decided to give it a try and I'm happy to say that they've been very pleasant and the work they've done has really helped decrease the pests in our home and our yard.

Reply from Aptive Pest Control - Minneapolis

Reply from Aptive Pest Control - Minneapolis
The service was great they did everything I asked for and took pics of everything

Reply from Aptive Pest Control - Minneapolis
The representative was very professional, helpful, and experienced. He did a great job and also addressed an additional issue that I was experiencing.

Reply from Aptive Pest Control - Minneapolis
I already wrote his review He was just

Reply from Aptive Pest Control - Minneapolis
Our pest control guy was awesome; he was attentive, listened to my concerns & treated the areas I was most worried about.

Reply from Aptive Pest Control - Minneapolis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.