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Aptive Pest Control - Orange County Reviews 186

TrustScore 4.5 out of 5

4.4

22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US


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Rated 5 out of 5 stars

Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... See more

Company replied

Rated 4 out of 5 stars

The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more

Company replied

Rated 5 out of 5 stars

Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... See more

Company replied

Rated 5 out of 5 stars

Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Orange County

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States

  • 19514000174
Promotion box for Aptive Pest Control - Orange County

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

186 reviews

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Rated 4 out of 5 stars

Always on Time

Always do a thorough job

July 11, 2025
Aptive Pest Control - Orange County logo

Reply from Aptive Pest Control - Orange County

Hi Shaunna,

Thank you for recognizing the thorough work our team provides! At Aptive, we’re committed to delivering detailed and effective service to keep your home protected. We appreciate your trust and look forward to continuing to care for your home. If you ever have questions or concerns, please feel free to reach out at socialmedia@goaptive.com.

-Jasmine

Rated 3 out of 5 stars

Still have many bugs at our entrance!

Still have many bugs at our entrance door. Keeps setting off our ring alarm!

July 1, 2025
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Reply from Aptive Pest Control - Orange County

Hi Dot,

Thank you for bringing this to our attention. We're sorry to hear you're still seeing activity near your entrance—especially when it's triggering your Ring alarm. That’s understandably frustrating, and we want to get this resolved for you as quickly as possible.

At Aptive, your peace of mind is important to us, and part of that means making sure you’re seeing the full benefit of your service. We'd love the chance to send a service professional back out to inspect the area and apply a more targeted treatment if needed. Please reach out to us at socialmedia@goaptive.com so we can look into your account and make this right. We appreciate you being part of the Aptive family, and we're here to help every step of the way.

-Jasmine

Rated 5 out of 5 stars

Love the service that I received from

Love the service that I received from
Aptive. No matter who comes to my house they take time to ask me what I need help with, explain everything really well before they serviced my house, and everyone who works there is top-notch, and I trust them implicitly!

July 1, 2025
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Reply from Aptive Pest Control - Orange County

Hi Linda,

Thank you so much for sharing your positive experience! At Aptive, we’re proud that every member of our team takes the time to listen carefully and clearly explain the services we provide. It means a lot to know you feel confident and trust us to take care of your home. We’re grateful to have you as part of the Aptive family and look forward to continuing to deliver the top-notch service you deserve!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Orange County

Hi Cheryl,

Thank you so much for sharing your experience! We're glad to hear you received courteous and efficient service—it's exactly the level of care we aim to provide here at Aptive. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-quality service you can count on. If there's ever anything more we can do, don't hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

Derek was excellent!

Derek was excellent. Good communication and attention to detail. Polite and friendly and thorough. Patiently answered questions and explained procedures. Even offered a new plan that saved me some money!

July 2, 2025
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Reply from Aptive Pest Control - Orange County

Hi there,

Thank you for the thoughtful review! We're so glad to hear that Derek provided you with the level of care, communication, and thoroughness we strive for at Aptive. It’s especially great to know he took the time to answer your questions, walk you through our procedures, and help you find a plan that works best for you. We’re proud to have service professionals like Derek representing Aptive, and we’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

I’ve used this company for almost a…

I’ve used this company for almost a year and only the last two services did I actually know what I was paying for. The last 2 techs actually took photos of what they were doing and what they did. This was very useful.

June 27, 2025
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Reply from Aptive Pest Control - Orange County

Hi Pat,

Thank you for sharing your experience with Aptive! We’re glad to hear the last two service visits really helped clarify the value of what you’re receiving. Our team takes pride in keeping you informed with detailed photos and updates because we believe transparency is key to great service. We appreciate your trust over the past year and look forward to continuing to provide the thorough and clear pest control you deserve!

-Jasmine

Rated 5 out of 5 stars

Aptive has changed our lives

Aptive has changed our lives! I love living with no pesky insects and spiders surrounding our home! They are extremely accommodating and professional. Thank you for everything!

June 15, 2025
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Reply from Aptive Pest Control - Orange County

Hi Christina,

Wow—thank you for such an amazing review! We’re so happy to hear that the service has made such a positive difference for you and your home. Providing professional, accommodating service while keeping your space comfortable is exactly what we aim for at Aptive.

Your kind words mean a lot to our entire team, and we’re grateful to have you as part of the Aptive family. Thanks for trusting us to protect your home and make your life a little easier!

-Jasmine

Rated 5 out of 5 stars

Adrian & Jesus listened carefully to…

Adrian & Jesus listened carefully to our concerns and went straight to work to solve our fly & mosquito problems!

June 10, 2025
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Reply from Aptive Pest Control - Orange County

Hi Randy and Jan,

Thank you for highlighting Adrian and Jesus’s dedication! At Aptive, we pride ourselves on truly listening to your concerns and providing targeted solutions. We’re glad they were able to address your fly and mosquito issues promptly and effectively. Your trust means a lot to us, and we’re here to keep your home comfortable every step of the way!

-Jasmine

Rated 1 out of 5 stars

The appointment was not kept

The appointment was not kept. No one showed up or contacted me like they usually do to say they are on their way. The only thing I received was an automated text reminding me of the service for that day.
The only follow-ups have been asking me to review my service, which never happened.

May 24, 2025
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Reply from Aptive Pest Control - Orange County

Hi Scott,

Thank you for sharing your experience — we’re really sorry that we fell short of your expectations and missed your scheduled service. We completely understand your frustration and appreciate you taking the time to let us know.

At Aptive, we aim to provide reliable, convenient service with clear communication every step of the way, and we’re disappointed that we missed the mark here. This isn’t the standard we hold ourselves to, and we want to make things right.

Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience, and we’d be delighted to reschedule your service and make sure your home is fully cared for. We’ll also be looking into what happened in this case to avoid future issues.

Thank you for choosing Aptive — we truly value your business and appreciate your understanding as we work to resolve this.

-Jasmine

Rated 5 out of 5 stars

They are always polite

They are always polite, have great communication, and are very effective when they perform their duties.

May 29, 2025
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Reply from Aptive Pest Control - Orange County

Hi Gianni,

Thank you for your kind words! We’re glad to hear our team consistently delivers polite, clear communication and effective service—that’s exactly what we aim for at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Anaheim, CA 92807

This last time there were 2 men doing the work and they were very thorough. Thank you

May 24, 2025
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Reply from Aptive Pest Control - Orange County

Hi Donna,

Thanks so much for taking the time to share this! We’re thrilled to hear that your most recent service felt especially thorough and well done. Having two of our Aptive team members there to take extra care means a lot to us—and it’s great to know their efforts didn’t go unnoticed. We truly appreciate you being part of the Aptive family and look forward to continuing to give your home the protection it deserves!

-Jasmine

Rated 5 out of 5 stars

Asked us if there was anything we needed

Asked us if there was anything we needed and was on time and courteous.

May 23, 2025
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Reply from Aptive Pest Control - Orange County

Hi Elinor and Pam,

Thanks so much for sharing your experience! Being on time, courteous, and checking in to see how we can help is exactly the kind of service we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Rated 5 out of 5 stars

Aptive is very easy to deal with

Aptive is very easy to deal with. Their CS team and the techs in the field have always been extremely pleasant and willing to do anything we ask.

May 22, 2025
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Reply from Aptive Pest Control - Orange County

Hi Rob,

Thanks so much for your kind words! We’re thrilled to hear that both our customer service team and field experts have made your experience smooth and pleasant. At Aptive, we truly value being easy to work with and making sure your needs come first. It’s a pleasure having you with us, and we’re always here to help however we can!

-Jasmine

Rated 5 out of 5 stars

They always knock on our door and ask…

They always knock on our door and ask if there is anything they need to be aware of before they start. We appreciate the extra attention!

May 7, 2025
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Reply from Aptive Pest Control - Orange County

Hi there,

Thank you so much for your kind words! At Aptive, we believe in providing that extra bit of attention to make sure your experience is top-notch. We're so glad to hear that our service professionals are taking the time to check in and make sure everything is just right before getting started. We truly appreciate having you as part of the Aptive neighborhood, and we're always here to ensure your home gets the care it deserves!

-Jasmine

Rated 3 out of 5 stars

I had to leave for a class

I had to leave for a class, and the next day there were still cobwebs hanging from the patio cover and near the 2 sliding doors. It happens, but not impressed.

April 14, 2025
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Reply from Aptive Pest Control - Orange County

Hi Lisa,

Thank you for taking the time to share your feedback. I’m sorry to hear we missed the mark on your recent visit—especially with something as visible as cobwebs around your patio and doors. That’s definitely not the impression we want to leave, and I can completely understand your frustration. At Aptive, we aim to provide detailed and thorough service every time, and when that doesn’t happen, we want to make it right. We’d appreciate the opportunity to follow up and ensure everything is properly taken care of. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com, and we will get someone back out there. Thanks again for bringing this to our attention—we value having you as part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Technicians do great work

Technicians show up on time, do what they are supposed to do, send pics of what was done, and let me know when they are finished

May 2, 2025
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Reply from Aptive Pest Control - Orange County

Hi Debi,

Thank you so much for your wonderful review! We’re so happy to hear that your service professionals have been punctual, thorough, and kept you informed throughout the process. At Aptive, we believe in transparency and making sure you feel confident in the work we’re doing, so it’s great to know that our team has been meeting your expectations. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide top-notch service!

-Jasmine

Rated 5 out of 5 stars

Reliable

Reliable, professional and effective results.

May 6, 2025
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Reply from Aptive Pest Control - Orange County

Hi Daniela,

That’s exactly the kind of experience we aim to deliver at Aptive—reliable service, professional care, and real results you can count on. Thanks for putting your trust in us to protect your home!

-Jasmine

Rated 5 out of 5 stars

Very professional

There were 2 men that came to do the service today, we discussed what my concerns were and they got after everything right away.

May 1, 2025
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Reply from Aptive Pest Control - Orange County

Hi Ed and Betsy,

Thank you for sharing your experience with us! We’re so glad to hear that our team addressed your concerns right away and took care of everything promptly. At Aptive, we strive to provide efficient, thoughtful service that meets your needs, and it’s great to know our service professionals made a positive impact. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

PRIOR NOTIFICATION OF SERVICE

A notice should be sent by email or text to know when service will be done, PRIOR TO THE DATE.

Please leave a receipt or card so I know you came. My dogs need to be locked in the house. The gate needs to be unlocked to get to the back of the house and yard.

March 3, 2025
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Reply from Aptive Pest Control - Orange County

Hi there,

Thank you for taking the time to share your thoughts with us! We truly appreciate your feedback. We completely understand the importance of receiving a notification before service and will make sure to look into ways to improve communication for you. We also want to ensure your pets are safe and your yard is properly accessed. Rest assured, we'll pass along your suggestions regarding receipts, cards, and gate access to our team to help make your experience even better moving forward. Thanks for being a part of the Aptive family, and we’re here to continue providing you with great service!

-Jasmine

Rated 4 out of 5 stars

Very average pest control

Very average pest control. I don't like the communication system to get a hold of the office and I haven't been very impressed with their service people.

April 15, 2025
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Reply from Aptive Pest Control - Orange County

Hi Nina,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with Aptive hasn't felt exceptional, especially when it comes to communication and service consistency -- that's definitely not the standard we aim for. Your concerns are important to us, and we'd really like the chance to make things right and show you the level of care and quality we're proud to stand behind. If you're open to it, please reach out so we can take a closer look at your account and address these concerns directly.

-Jasmine

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