Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... See more
Company replied
Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States
- 19514000174
We overthink pests so you don't have to.
4.4
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Orange County
Hi Kelly,
Thank you so much for the kind words! We're thrilled to hear that you're happy with the service provided. At Aptive, we strive to deliver the best experience for our customers, and it's wonderful to know we met your expectations. If you need anything else, we're her for you!
-Jasmine
Reply from Aptive Pest Control - Orange County
Hi Sharon,
Thanks so much for your kind words! We're thrilled to hear that you've experienced the consistency, regularity, and politeness we aim to bring to every visit. At Aptive, we're all about making pest control feel simple, reliable, and respectful -- just the way it should be. We truly appreciate having you as part of the Aptive family!
-Jasmine
He came in and did great work
He came in and did great work . explained everything what i have a questions.
And telling me about what he did .
Very honest and work hard and respect.
April 11, 2025
Reply from Aptive Pest Control - Orange County
Hi Seong,
Thank you so much for your kind words! We're thrilled to hear your service professional took the time to answer your questions and walk you through the service -- that's exactly the level of care we strive for at Aptive. We're proud to have a team that's not only hardworking and respectful but also truly committed to making sure you feel informed and comfortable. Thanks for being a part of the Aptive family!
-Jasmine
Very professional
Not deterred by my dogs, very professional and calm demeanor. Completed the task thoroughly and timely.
April 22, 2025
Reply from Aptive Pest Control - Orange County
Hi Abel,
Thank you so much for the thoughtful review! We're so glad to hear your service professional's professionalism and calm presence stood out -- especially around your pups! At Aptive, we pride ourselves on providing thorough, timely service while respecting every part of your home environment (four-legged friends included).
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to protect your home!
-Jasmine
Carlos was professional and friendly
Carlos was professional and friendly. He took the extra time to make sure my yard was thoroughly sprayed for pests. Thanks so much!!
April 22, 2025
Reply from Aptive Pest Control - Orange County
Hi Martin,
Thank you so much for the kind words! We're thrilled to hear that Carlos took such great care of you and your yard. Going the extra mile is exactly what we aim for at Aptive, and it's awesome to know him professionalism and friendliness made a lasting impression.
We're grateful to have you in the Aptive neighborhood -- thanks again for trusting us to protect your home!
-Jasmine
Reply from Aptive Pest Control - Orange County
Hi there,
Thank you so much for your kind feedback! We're thrilled to hear that you've had a positive experience with our team. At Aptive, we take pride in being on time, maintaining professionalism, and keeping the lines of communication open. It's great to know that these efforts are making a difference for you.
We appreciate you choosing Aptive, and we're here if you ever need anything in the future!
-Jasmine
Reminders always get a call before…
Reminders always get a call before they’re ready to come, always kind and courteous or every technician that I’ve dealt with
April 10, 2025
Reply from Aptive Pest Control - Orange County
Hi Denise,
Thank you so much for sharing your experience! We're thrilled to hear that our team has been kind, courteous, and respectful of your time. At Aptive, we believe communication is key, and it's great to know our reminders and customer care are meeting your expectations. We truly appreciate you being part of the Aptive neighborhood, and we'll always be here to help!
-Jasmine
Technician was on time
Technician was on time, courteous and did the treatment quickly and effectively.
January 13, 2025
Reply from Aptive Pest Control - Orange County
Hi Mike,
Thanks so much for sharing your experience! We're glad to hear your service professional was prompt, courteous, and got the job done efficiently. That's exactly the level of service we strive to provide at Aptive. We appreciate you being a part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Orange County
Hi Bruce,
Thank you for the kind words! We're thrilled to hear you had a careful and thorough experience with Aptive. We take pride in providing top-notch service, and we're so glad we could meet your expectations.
-Jasmine
Had to reschedule to a next day…
Had to reschedule to a next day treatment, and the agent
totally handled it. The technician, Cris. Was exceptional and took pictures of the areas treated, and sent to me. Great job.
March 27, 2025
Reply from Aptive Pest Control - Orange County
Hi Ralph,
Thanks so much for sharing your experience! We're glad to hear everything was handled smoothly and that our team made the reschedule process easy for you. Huge shoutout to Cris for going the extra mile with the photo updates -- that kind of care and communication is exactly what we aim for at Aptive. We're grateful to have you as part of the Aptive neighborhood and are always here if you need anything!
-Jasmine
Phoned before coming
Phoned before coming, came promptly, performed services inside and outside with professionalism
April 8, 2025
Reply from Aptive Pest Control - Orange County
Hi there,
Thanks so much for the great feedback! We're happy to hear our team showed up on time, kept you in the loop, and handled everything with professionalism. At Aptive, we're all about making your experience smooth and stress-free, inside and out. We appreciate you being part of the Aptive family!
-Jasmine
Service technician was thorough
Service technician was thorough, thoughtful, and helpful.
April 8, 2025
Reply from Aptive Pest Control - Orange County
Hi David,
Thank you so much for your kind words! We're thrilled to hear that your service professional was thorough, thoughtful, and helpful. At Aptive, we're committed to providing top-notch service, and it's great to know we met your expectations. We truly appreciate having you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Orange County
Hi Lisa,
Thank you for your kind words! We're thrilled to hear that you appreciated the service professional's punctuality and attention to detail. At Aptive, we take pride in providing thorough and reliable service, and it's wonderful to know that made a positive impact on your experience. We truly appreciate your feedback and look forward to servicing you again!
-Jasmine
Reply from Aptive Pest Control - Orange County
We appreciate you taking the time to share your experience, Ashley! It's wonderful to hear that our team has been kind and easy to work with. Their expertise and professionalism are important to us, as is your satisfaction with our service. Thank you for being the best part of Aptive!
-Alexis
I was told when he was coming and when…
I was told when he was coming and when he left.
March 10, 2025
Reply from Aptive Pest Control - Orange County
We appreciate you taking the time to share your feedback, Elaine! We're glad you were kept informed throughout the process so you knew what we were doing while at your home. Thank you for being a part of Aptive!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.