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Aptive Pest Control - Orlando Reviews 167

TrustScore 4 out of 5

4.2

4597 Parkbreeze Ct, 32808 Orlando, FL, US


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Rated 5 out of 5 stars

Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... See more

Company replied

Rated 5 out of 5 stars

This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more

Company replied

Rated 1 out of 5 stars

Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... See more

Company replied

Rated 5 out of 5 stars

I have had Aptive for 6 years now. They have been listening to my needs for years. No matter how many times I would call in the beginning for a revisit. They even call to ensure that everything is... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Orlando

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4597 Parkbreeze Ct, 32808, Orlando, FL, United States

  • 16892201192
Promotion box for Aptive Pest Control - Orlando

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

167 reviews

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Rated 5 out of 5 stars
Aptive Pest Control - Orlando logo

Reply from Aptive Pest Control - Orlando

Hi Karen,

Thanks so much for sharing this, and we're thrilled to hear your last service professional made a great impression! At Aptive, we believe in providing more than just pest control -- we aim to deliver peace of mind with every visit. It means a lot knowing our team left you with a positive experience, and we'll do our best to keep that momentum going every step of the way. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 3 out of 5 stars

Lately has been below par

Lately has been below par

April 29, 2025
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Reply from Aptive Pest Control - Orlando

Hi Marion,

Thanks for your honest feedback. That’s definitely not the standard we aim for at Aptive, and we’re sorry to hear that things haven’t felt up to par recently. We’d really like the chance to turn that around—if there’s anything specific that didn’t meet your expectations, we’d love to hear more so we can make it right. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com. Your experience matters to us, and we’re committed to delivering the consistent, high-quality service you signed up for.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Orlando logo

Reply from Aptive Pest Control - Orlando

Hi Susan,

Thank you for sharing your feedback! We’re so happy to hear that you haven’t seen any bugs since our visit—that’s exactly what we strive for at Aptive. We truly appreciate your trust in us to help protect your home and look forward to continuing to provide you with a comfortable experience!

Thanks again for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

The service is great.

April 28, 2025
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Reply from Aptive Pest Control - Orlando

Hi Derrick,

Thank you for your kind words! We’re thrilled to hear that you’re happy with the service. At Aptive, we strive to provide the best experience possible, and it’s great to know we met your expectations. We truly appreciate your business and are grateful to have you as part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

I am satisfied with Aptive-the service…

I am satisfied with Aptive-the service members are courteous and helpful as is the office staff. I would like to be notified before service, however.

April 1, 2025
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Reply from Aptive Pest Control - Orlando

Hi Shirley,

Thank you for your feedback! We're so glad to hear that you've been satisfied with the service from both our team members and office staff. We truly appreciate your suggestions about being notified before service, and we'll make sure to pass that along to improve your experience moving forward. Thanks for being a valued part of the Aptive family! We're always here to help.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Brian was at our new home and took very good care of us, helped to cach me in what they use and how it interacts with the wildlife. Helped me look inside the home for signs of cockraches and other invasive pests. Then he sprayed the areas they may use to get into our home. Highly recommend this service for all homeowners/renters who want to avoid unwanted pests!

April 28, 2025
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Reply from Aptive Pest Control - Orlando

Hi Tara,

Thank you for sharing your experience with us! We’re so glad to hear that Brian took great care of you and provided thorough, helpful service. It’s important to us that you feel well-informed about the treatments and how they work to keep your home pest-free. We truly appreciate your recommendation and are always here to help homeowners and renters alike with their pest control needs. Thanks for trusting Aptive to protect your home!

-Jasmine

Rated 1 out of 5 stars

Not very happy with my service at all

Not very happy with my service at all. Some of the techs are good and most are horrible and rush and cut corners. Also I pay for the premium package which as I read in my contract comes with fly traps and all types of traps, though since starting my service with Aptive a year ago now I have received these once. When I ask the techs why they are not providing these I’m told they are out of them ( doesn’t matter the appointment times, tried both early and late.) they all have the same excuse. I pay 150.00 for every service yet don’t get the full service then they want to hit me with 299.00 fee for canceling. Sad to say I will not pay for Aptive once contract is over, seems like I can save myself $150.00 by just spraying “Home Defense “ because that basically what my techs come and do. Also I don’t recommend them to anyone.

April 13, 2025
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Reply from Aptive Pest Control - Orlando

Hi Jonathan,

Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. We understand your frustration and appreciate the opportunity to address the concerns you've raised. It's important to us that you receive the full benefits of the premium package you've selected, including fly traps and any other services promised. I sincerely apologize for the inconsistency you've experienced with our service professionals and the delays in fulfilling your expectations. We will absolutely look into this matter to ensure better communication and service moving forward.

We also understand your concerns regarding the cancellation fee, and we would be more than happy to review this with you and explore ways to make it right. Your satisfaction is incredibly important to us, and we appreciate your bringing these issues to our attention. If there's anything we can do to resolve this or assist further, please don't hesitate to reach out to us at socialmedia@goaptive.com.

Thank you for being a part of the Aptive family, and we hope to make things right for you.

-Jasmine

Rated 5 out of 5 stars

Service Appt

Great service

April 22, 2025
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Reply from Aptive Pest Control - Orlando

Hi Jacqueline,

Thank you for your kind words! We're thrilled to hear you had a great experience with Aptive. Our team is always here to provide the best service possible, and we appreciate having you as part of our community. Looking forward to serving you again!

-Jasmine

Rated 5 out of 5 stars

Helpful and Thorough Service

My tech Naarai was helpful, and he listened to my concerns about pests on my property. I was provided with many photos of the work that was done around my home. I appreciate the service techs that visit my home each quarter.

April 9, 2025
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Reply from Aptive Pest Control - Orlando

Hi there,

Thank you so much for taking the time to share your experience! We're so glad to hear that Naarai was attentive, helpful, and took the time to address your concerns with care. It's great to know the photos and updates provided peace of mind -- that kind of thorough service is exactly what we strive for at Aptive.

We truly appreciate your continued trust in our team and love having you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Outstanding and professional.

Prompt, friendly and professional. Thorough inspection followed by required actions to address issues. Excellent coordination followed by photos that portrayed accomplished tasks.

April 15, 2025
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Reply from Aptive Pest Control - Orlando

Hi Julian,

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with our team. At Aptive, we take great pride in providing prompt, professional, and thorough service, and we're glad our efforts to address your concerns and keep you informed through photos made a difference.

We truly appreciate you taking the time to share your feedback -- it helps us continue to provide the best possible service. Thanks again for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

I have a great experience with Aptive

I have a great experience with Aptive, employees have been very respectful, and very thorough with their work. The company keeps the communication at all times. Very pleased with the service.

April 10, 2025
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Reply from Aptive Pest Control - Orlando

Hi Viviana,

Thank you so much for the kind words and for being a part of the Aptive family! We're thrilled to hear that your experience has been such a positive one. Our team takes pride in being respectful, thorough, and keeping open communication every step of the way. It truly means a lot to know you're pleased with the service -- we're grateful to have you with us!

-Jasmine

Rated 2 out of 5 stars

Not so good grass

Our yard looks terrible..we have some dry spots in it. The rest is not rich and green it’s pale looking with a lot of dead grass in it.

April 9, 2025
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Reply from Aptive Pest Control - Orlando

Hi Robert,

Thanks for sharing your concerns -- we're really sorry to hear your yard isn't looking the way it should. That's definitely not the kind of results we want our customers to experience. We know how important a healthy, green lawn is, and we'd love the chance to take a closer look and make things right. Please feel free to reach out to us at socialmedia@goaptive.com so we can gather the proper information.

Your feedback is truly appreciated, and we're here to help however we can. Thanks again for being part of the Aptive neighborhood -- we'll do our best to turn this around for you!

-Jasmine

Rated 2 out of 5 stars

I was disappointed

I was disappointed. After six month of treatment I still have roaches.

April 9, 2025
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Reply from Aptive Pest Control - Orlando

Hi Peggy,

Thank you for sharing your experience. We're really sorry to hear that you're still seeing roaches after your treatments -- that's understandably frustrating. At Aptive, we want every customer to feel confident in the service we provide, and it sounds like we didn't deliver the results you expected. We'd love the chance to make things right and take a closer look at your account to find a better solution moving forward. We truly appreciate you being a part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Andrew did a absolutely great job

Andrew did a absolutely great job! He is very patient and answered all my questions. He took his time dewebbing everything, not like most of the past techniques.

I wish all the techniques would do a good of a job like Andrew. In the future, I will always request Andrew for my job.

Thank you Andrew?

March 28, 2025
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Reply from Aptive Pest Control - Orlando

Hi Yvonne,

We love hearing this! Andrew is truly dedicated to providing top-notch service, and we are so glad he took the time to answer all your questions and go the extra mile with dewebbing. We will be sure to pass along your kind words to him! Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!

-Jasmine

Rated 5 out of 5 stars

Prompt, friendly technician

The technician arrived when he said he would, was friendly, and service was thorough.

March 25, 2025
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Reply from Aptive Pest Control - Orlando

Hi Dulcie,

Thank you for sharing your experience with us! We're thrilled to hear that your service professional arrived on time, was friendly, and provided thorough service. At Aptive, we aim to deliver reliable and top-quality service every time, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to continuing to service you!

-Jasmine

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