This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied
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My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... See more
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All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
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They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4597 Parkbreeze Ct, 32808, Orlando, FL, United States
- 16892201192
We overthink pests so you don't have to.
4.3
Excellent
178 reviews
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They never clean the cob webs off the…
They never clean the cob webs off the porch. The last one was on his phone and only sprayed 1/2 the house. Have been unimpressed by this company and will not be renewing our contract.
May 31, 2025
Reply from Aptive Pest Control - Orlando
Hi Mary,
Thank you for taking the time to share your experience — we’re truly sorry that we fell short of your expectations.
At Aptive, we aim to provide a complete, careful, and convenient service for all our customers, and we’re disappointed to hear that we missed the mark during your recent visit. We appreciate your honesty, as it helps us identify where we can improve.
It’s especially frustrating when you’re expecting a thorough treatment and feel that it’s incomplete — that’s not the standard we hold ourselves to, and we want to make this right. Please reach out directly to us at socialmedia@goaptive.com, and we’d be delighted to schedule a follow-up service to address any missed areas, clean away cobwebs, and make sure you’re fully satisfied with your service.
Thank you for choosing Aptive — we’re looking forward to turning your experience around.
-Jasmine
They get the job done right!
They get the job done and if I ever had an issue in between applications they always come back out right away with no complaints. They always do a great job and all the technicians are very helpful and respectful.
May 23, 2025
Reply from Aptive Pest Control - Orlando
Hi Christina,
Thank you for sharing your experience! We’re so glad to hear that our team has been responsive, respectful, and consistently getting the job done right. At Aptive, we’re committed to making sure your home stays protected year-round—and we’re always happy to come back out if something pops up between visits.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with reliable, top-quality service every time.
-Jasmine
Very bad service
The service at my house has been bad since the first visit. I had to have your company come back after the first visit and actually clean around the house. I just wanted out of the contract since the very first visit, it was so BAD.
May 28, 2025
Reply from Aptive Pest Control - Orlando
Hi Trey,
Thank you for sharing your experience with us. I’m really sorry to hear that things got off to such a disappointing start—we never want any part of your service with Aptive to feel like a hassle or leave you frustrated. You deserve a team that gets it right the first time and makes you feel confident in your choice to work with us.
I’d like to make sure your concerns are fully reviewed and addressed. If you're open to it, please reach out to us at socialmedia@goaptive.com with your service address so I can take a closer look at your account and personally follow up on next steps. We truly value the opportunity to make things right and learn from your feedback.
-Jasmine
Professionalism at its best!
These guys are so professional and courteous well mannered men! I’m impressed.
May 23, 2025
Reply from Aptive Pest Control - Orlando
Hi Judith,
Thanks so much for the kind words! We’re proud to have such courteous and professional service professionals representing Aptive, and it’s awesome to hear they left a great impression. Your trust means a lot to us, and we’re so glad to have you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Carlos,
Thanks so much for the kind words! We’re thrilled to hear you’re happy with the service. At Aptive, delivering excellent care and protection is what we’re all about. We’re grateful to have you in the Aptive family!
-Jasmine
Why we like Aptive
The consistency in a thorough service has been one of the key reasons we have kept the services through the years. The technicians are informative, and have always been courteous. The results all around are noticeable; no bugs inside the house.
May 21, 2025
Reply from Aptive Pest Control - Orlando
Hi Linda,
Thank you for your thoughtful review! We're so happy to hear that our consistent, thorough service and courteous service professionals have made a difference in keeping your home comfortable over the years. At Aptive, we take pride in providing not just effective treatments but also clear communication and respect in every visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Evan was great to speak to about…
Evan was great to speak to about concerns I had related about my subscription and visits. He took the time to call me back and answer any questions I had. Great manners and very professional. Aptive is a great company
May 20, 2025
Reply from Aptive Pest Control - Orlando
Hi Lety,
Thanks so much for sharing this, and for being a part of the Aptive family! We're thrilled to hear Evan took the time to connect with you and provide the support you needed -- that's exactly the kind of care we aim to deliver. It's always our goal to be responsive, professional, and helpful every step of the way. If you ever need anything else, we're just a call or message away!
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you for your kind words! At Aptive, we’re passionate about providing customer service that truly makes a difference, and it’s great to hear we’re hitting the mark with you. We’re grateful to have you as part of the Aptive family and look forward to continuing to support you with care and attention every step of the way.
-Jasmine
I have no bugs!
I have no bugs!! They text when they are coming and send pictures afterwards. If I need them to concentrate on something, I can reply to their text and let them know. They are very responsive and friendly. They clean up the spider webs and their eggs. They do a great job overall and the price is reasonable.
May 22, 2025
Reply from Aptive Pest Control - Orlando
Hi Wanda,
Thank you so much for sharing your experience! We’re really happy to hear that our team’s communication and attention to detail have made such a positive difference for you. At Aptive, we believe that keeping you informed and responsive to your needs is just as important as delivering effective pest control. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Terrible acquisition from Ridd to…
Terrible acquisition from Ridd to Adaptive. IVE ASKED MULTIPLE times to ONLY sent Rob to my house!!!!! You still keep sending me these AWFUL technicians that are LAZY. Rob is the ONLY one that gets the job done RIGHT
May 15, 2025
Reply from Aptive Pest Control - Orlando
Hi Stephanie,
We're really sorry to hear that your experience transitioning from Ridd to Aptive hasn't felt smooth. We can imagine how frustrating it must be when your requests -- especially for someone you trust like Rob -- haven't been consistently honored. That's not the level of personal care we aim to deliver.
We appreciate you letting us know, and we'd like to make this right. We're reviewing your account to better understand what's happened and to ensure your preferences are clearly noted going forward. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can gather all of the information. Rob clearly sets the bar high, and we're proud to have him on our team -- we'll do our best to make sure your experience consistently reflects that same level of care.
Thank you for sticking with us -- we truly value you as part of the Aptive family and are committed to earning back your confidence.
-Jasmine
The last tech I had was great
May 6, 2025
Reply from Aptive Pest Control - Orlando
Hi Karen,
Thanks so much for sharing this, and we're thrilled to hear your last service professional made a great impression! At Aptive, we believe in providing more than just pest control -- we aim to deliver peace of mind with every visit. It means a lot knowing our team left you with a positive experience, and we'll do our best to keep that momentum going every step of the way. We're grateful to have you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Marion,
Thanks for your honest feedback. That’s definitely not the standard we aim for at Aptive, and we’re sorry to hear that things haven’t felt up to par recently. We’d really like the chance to turn that around—if there’s anything specific that didn’t meet your expectations, we’d love to hear more so we can make it right. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com. Your experience matters to us, and we’re committed to delivering the consistent, high-quality service you signed up for.
-Jasmine
Haven’t seen bugs since they were here
April 24, 2025
Reply from Aptive Pest Control - Orlando
Hi Susan,
Thank you for sharing your feedback! We’re so happy to hear that you haven’t seen any bugs since our visit—that’s exactly what we strive for at Aptive. We truly appreciate your trust in us to help protect your home and look forward to continuing to provide you with a comfortable experience!
Thanks again for choosing Aptive!
-Jasmine
The service is great.
April 28, 2025
Reply from Aptive Pest Control - Orlando
Hi Derrick,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the service. At Aptive, we strive to provide the best experience possible, and it’s great to know we met your expectations. We truly appreciate your business and are grateful to have you as part of the Aptive family!
-Jasmine
I am satisfied with Aptive-the service…
I am satisfied with Aptive-the service members are courteous and helpful as is the office staff. I would like to be notified before service, however.
April 1, 2025
Reply from Aptive Pest Control - Orlando
Hi Shirley,
Thank you for your feedback! We're so glad to hear that you've been satisfied with the service from both our team members and office staff. We truly appreciate your suggestions about being notified before service, and we'll make sure to pass that along to improve your experience moving forward. Thanks for being a valued part of the Aptive family! We're always here to help.
-Jasmine
Excellent service
Brian was at our new home and took very good care of us, helped to cach me in what they use and how it interacts with the wildlife. Helped me look inside the home for signs of cockraches and other invasive pests. Then he sprayed the areas they may use to get into our home. Highly recommend this service for all homeowners/renters who want to avoid unwanted pests!
April 28, 2025
Reply from Aptive Pest Control - Orlando
Hi Tara,
Thank you for sharing your experience with us! We’re so glad to hear that Brian took great care of you and provided thorough, helpful service. It’s important to us that you feel well-informed about the treatments and how they work to keep your home pest-free. We truly appreciate your recommendation and are always here to help homeowners and renters alike with their pest control needs. Thanks for trusting Aptive to protect your home!
-Jasmine
Not very happy with my service at all
Not very happy with my service at all. Some of the techs are good and most are horrible and rush and cut corners. Also I pay for the premium package which as I read in my contract comes with fly traps and all types of traps, though since starting my service with Aptive a year ago now I have received these once. When I ask the techs why they are not providing these I’m told they are out of them ( doesn’t matter the appointment times, tried both early and late.) they all have the same excuse. I pay 150.00 for every service yet don’t get the full service then they want to hit me with 299.00 fee for canceling. Sad to say I will not pay for Aptive once contract is over, seems like I can save myself $150.00 by just spraying “Home Defense “ because that basically what my techs come and do. Also I don’t recommend them to anyone.
April 13, 2025
Reply from Aptive Pest Control - Orlando
Hi Jonathan,
Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. We understand your frustration and appreciate the opportunity to address the concerns you've raised. It's important to us that you receive the full benefits of the premium package you've selected, including fly traps and any other services promised. I sincerely apologize for the inconsistency you've experienced with our service professionals and the delays in fulfilling your expectations. We will absolutely look into this matter to ensure better communication and service moving forward.
We also understand your concerns regarding the cancellation fee, and we would be more than happy to review this with you and explore ways to make it right. Your satisfaction is incredibly important to us, and we appreciate your bringing these issues to our attention. If there's anything we can do to resolve this or assist further, please don't hesitate to reach out to us at socialmedia@goaptive.com.
Thank you for being a part of the Aptive family, and we hope to make things right for you.
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Jacqueline,
Thank you for your kind words! We're thrilled to hear you had a great experience with Aptive. Our team is always here to provide the best service possible, and we appreciate having you as part of our community. Looking forward to serving you again!
-Jasmine
Helpful and Thorough Service
My tech Naarai was helpful, and he listened to my concerns about pests on my property. I was provided with many photos of the work that was done around my home. I appreciate the service techs that visit my home each quarter.
April 9, 2025
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you so much for taking the time to share your experience! We're so glad to hear that Naarai was attentive, helpful, and took the time to address your concerns with care. It's great to know the photos and updates provided peace of mind -- that kind of thorough service is exactly what we strive for at Aptive.
We truly appreciate your continued trust in our team and love having you as part of the Aptive neighborhood!
-Jasmine
Outstanding and professional.
Prompt, friendly and professional. Thorough inspection followed by required actions to address issues. Excellent coordination followed by photos that portrayed accomplished tasks.
April 15, 2025
Reply from Aptive Pest Control - Orlando
Hi Julian,
Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with our team. At Aptive, we take great pride in providing prompt, professional, and thorough service, and we're glad our efforts to address your concerns and keep you informed through photos made a difference.
We truly appreciate you taking the time to share your feedback -- it helps us continue to provide the best possible service. Thanks again for choosing Aptive!
-Jasmine
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