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Aptive Pest Control - Sacramento Reviews 

257
TrustScore 4.5 out of 5

4.5

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 4 out of 5 stars

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was great... See more

Company replied

Rated 5 out of 5 stars

Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more

Company replied

Rated 5 out of 5 stars

Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

257 reviews

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4.5

All reviews

(257)

27,783 reviews in the last 12 months

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Rated 5 out of 5 stars

The pest control worker was timely

The pest control worker was timely, very professional and kept me informed about area of concern. He dealt with a multitude of wasp nest. Thank You.

August 20, 2025
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Reply from Aptive Pest Control - Sacramento

Hi William,

Thank you for sharing your feedback! We’re glad to hear that our service professional was timely, thorough, and kept you informed while addressing the wasp nests. At Aptive, we take pride in delivering effective pest control along with clear communication to ensure our neighbors feel confident and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Listened to me

Listened to me; explained what he was going to do. Polite and professional

August 14, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Colleen,

Thank you for sharing your feedback! We’re glad to hear that your service professional listened carefully, explained the process, and was polite and professional. At Aptive, we strive to provide clear communication and reliable service with every visit, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Jay was professional and friendly.

Jay was professional and friendly.

August 7, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Aneatra,

Thank you for sharing your feedback! We’re glad to hear that Jay provided professional and friendly service. At Aptive, we take pride in delivering knowledgeable and courteous service with every visit, and it’s wonderful to know Jay delivered that for you. We truly appreciate your business and look forward to continuing to serve you.

-Jasmine

Rated 4 out of 5 stars

Peter was very cooperative and…

Peter was very cooperative and efficient.

August 6, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Juliana,

We’re glad to hear that Peter was cooperative and efficient! At Aptive, our service professionals take pride in providing reliable, attentive, and effective pest control, and it’s wonderful to know your experience reflected that.

Thank you for being a valued part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

Satisfied Customer

I have been an Aptive customer for over 5 years and appreciate the customer service they provide. The recommended service scheduling is automatic but gives me the option to change the date if needed. The service technicians communicate with me via text or call to give me an estimated time of arrival. The technicians are knowledgeable of the different types of pests and they address all my concerns. If I noticed pests between recommend service, then they would come and provide a touch up for free. I’m a satisfied customer and will continue to use the service.

August 5, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Ron,

We’re thrilled to hear about your five-year journey with Aptive and appreciate your loyalty! It’s wonderful to know that our team’s communication, knowledge, and attentiveness have made such a positive impact. At Aptive, we take pride in providing flexible, reliable, and effective pest control, and it’s great to hear that our service, including complimentary touch-ups between visits, has given you peace of mind.

Thank you for being a valued part of the Aptive neighborhood. We look forward to continuing to protect your home for years to come!

-Jasmine

Rated 5 out of 5 stars

Good communication

The technician communicated with me before, during, and after his visit, ensuring he’d cover all of our current needs. I appreciate good communication like that, as well as the pictures he shared with me regarding steps he took during his visit.

August 3, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Cora,

Thank you for sharing your experience! We’re glad to hear our service professional kept you informed before, during, and after the visit, and that the pictures helped you feel confident about the care taken. Clear communication and thorough service are core values at Aptive, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Sacramento

Hi Jeannie,

Thank you for your feedback. We’re glad to hear that Aptive consistently gets the job done. Providing reliable and effective pest control is at the heart of what we do, and it means a lot to know you can count on us. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Technician was polite and friendly

Technician was polite and friendly. I received photos after services were completed.

July 22, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Carol,

We appreciate you taking the time to share your experience! It’s great to hear that your service professional was polite and friendly, and that the photos after the treatment helped keep you informed. At Aptive, we aim to provide both exceptional service and clear communication every step of the way. Thanks for trusting us with your pest control needs, we look forward to continuing to serve you!

-Jasmine

Rated 4 out of 5 stars

Aptive experienc thus far

1. We were having a problem with cockroaches (or a similar roach) with our previous pest control company. Aptive seems to have resolved it.
2. Much more expensive than my previous 2 companies.
3. Told Aptive initially that I wanted the inside of the house done. The first 2 appointments, I wasn't available, but the tech's asked me about it. This last appointment, I was avaialable, but it wasn't mentioned by the tech.
4. Aptive says, "call us if you have any issues" but I don't have a number for them.

July 24, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Ron,

Thank you for taking the time to share such a thoughtful review—we’re glad to hear Aptive was able to help resolve the roach issue, especially after challenges with previous providers. That’s exactly the kind of peace of mind we work hard to deliver.

That said, we completely understand your concerns around pricing, communication, and your request for interior treatment not being followed through. We always aim to provide a level of service that matches the value of your investment, and we’re sorry if that hasn’t been consistently reflected so far.

We’d love the chance to make this right and ensure your requests are clearly noted going forward. Please feel free to reach out to us directly at socialmedia@goaptive.com, and we’ll help connect you with your local service team.

Thank you again for being part of the Aptive family—we appreciate the opportunity to earn your trust with each visit.

-Jasmine

Rated 1 out of 5 stars

My concern is Rodents and the bait box…

My concern is Rodents and the bait box you us is ineffective. I'll need to look for a pest control service that can help me with this service

July 19, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Pamela,

Thank you for sharing your concerns. We’re sorry to hear that the rodent bait box hasn’t been effective—that’s definitely not the experience we want you to have with Aptive. We understand how important it is to feel confident in the solutions being used around your home, especially when it comes to rodents.

We’d really appreciate the opportunity to make this right. If you're open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and explore stronger, more targeted options that better suit your needs.

We value you as part of the Aptive family and would love the chance to regain your trust.

-Jasmine

Rated 1 out of 5 stars

Don’t take a chance

Very poor customer service. Poor training of technicians. Poor communication. Below average pest control services. Dishonest salespeople.

July 18, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience—it’s disheartening to know we’ve let you down in so many key areas. At Aptive Environmental, we strive to provide not only high-quality pest control solutions, but also trustworthy service, clear communication, and well-trained professionals you can rely on. It’s clear from your review that we fell short, and for that, we sincerely apologize.

What you’ve described is not the standard we hold ourselves to, and we take concerns like these seriously. We’d like the opportunity to review your experience more closely and do what we can to make it right. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can investigate your concerns further and work toward a resolution.

Thank you again for your feedback—it’s what helps us improve and ensure our customers receive the level of service they deserve.

-Jasmine

Rated 5 out of 5 stars

Thorough …

Always on time and the technician does a thorough job cleaning the eaves and spraying for pests.

July 10, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Cyndi,

Thank you for taking the time to share your experience! We're so glad to hear that your service professional is consistently on time and thorough with each visit—especially when it comes to cleaning the eaves and treating for pests. At Aptive Environmental, we take pride in delivering detailed, dependable service you can count on.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency.

-Jasmine

Rated 5 out of 5 stars

The technician spent time addressing…

The technician spent time addressing our needs and listened to our concerns.

July 17, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Teresa,

Thank you for sharing your experience! We’re glad to hear that our service professional took the time to listen carefully and address your specific needs. At Aptive Environmental, we believe that understanding your concerns is essential to providing effective, personalized service.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Rated 5 out of 5 stars

Highly recommended - I love it!

Top quality service keeping pests at bay in an environmentally friendly way. I get a full report of pesticides used and a choice. Technicians are always knowledgeable, pleasant and helpful, treating additional areas as needed, clearing all eves of wasp nests at every visit, making ants disappear, etc. Highly recommended service.

July 12, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Lidia,

Thank you for your thoughtful and detailed review! We’re proud to provide top-quality, environmentally friendly pest control that keeps your home safe and comfortable. It’s wonderful to hear that our service professionals’ knowledge, professionalism, and attention to detail—like clearing wasp nests and addressing ants—have made such a positive impact. Your recommendation means a lot to us, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to protect your home with care and transparency!

-Jasmine

Rated 5 out of 5 stars

They always advise when treatment will…

They always advise when treatment will be done

July 4, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Terrianna,

Thank you for noticing our team’s commitment to keeping you informed about your treatments. At Aptive, clear communication is a key part of how we provide care and peace of mind. We appreciate you trusting us to protect your home and look forward to continuing to serve you with transparency and professionalism!

-Jasmine

Rated 1 out of 5 stars

Didn’t complete service

Didn’t complete service. Certain concerns weren’t fixed or addressed. Several wasps nest left even after verifying. Technician stated didn’t have a tall enough ladder. A lot of missed spots. Cob webs still left. Too many things wrong to write. Don’t have time. Not satisfied or happy.

July 12, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

We’re truly sorry to hear that your service fell short in so many areas. Leaving wasp nests, cobwebs, and missed spots—especially after concerns were verified—is not acceptable and certainly not the standard we hold ourselves to at Aptive. We understand how frustrating it must have been to feel your concerns weren’t fully addressed, and we appreciate you taking the time to let us know, even if you’re short on time.

Your feedback is being taken seriously, and we’d really like the chance to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account and take the appropriate next steps to ensure your home is serviced properly. Thank you again for bringing this to our attention—we’re committed to doing better.

-Jasmine

Rated 5 out of 5 stars

Chuck and Marcy Beck

Jose is very thorough. Results of insect elimination is very good.

July 8, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Marcia,

Thank you for taking the time to share your experience! We're so glad to hear that Jose’s thorough approach is delivering great results for your home. At Aptive, we’re committed to providing effective, detailed service that brings peace of mind—and it’s wonderful to know Jose is living up to that standard. We appreciate having you as part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Great service

This is a great business, all employees are young hard workers, polite, and they all will send you a before and after photos.
They even remove the spider web ( amazing!).
This people wants to work, and they do it right, reasonable prices.
You will always get reminded about the next service.

June 29, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you so much for your thoughtful review! We’re proud of our hardworking, polite team who truly care about doing the job right—and it’s fantastic to hear that the before-and-after photos and even spider web removal made a difference for you. At Aptive, we believe in transparent communication and reliable service, so we’re glad our reminders and dedication have stood out. We appreciate you trusting us with your pest control needs and look forward to continuing to provide you with top-notch service!

-Jasmine

Rated 5 out of 5 stars

Nice work evrety is good

Nice work evrety is good

June 20, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Francisco,

Thank you for the kind words! We’re happy to hear everything is going well with your service. At Aptive, we take pride in delivering quality pest control with care and attention. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

The technician let me know when to…

The technician let me know when to expect him, and he was on time!

June 25, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Jerilyn,

Thanks so much for sharing your experience! We’re proud that our service professional communicated clearly and arrived right on time—that reliability is something we prioritize here at Aptive. We appreciate you trusting us with your pest control needs and look forward to continuing to deliver the prompt, professional service you deserve.

-Jasmine

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