Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... See more
Company replied

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Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... See more
Company replied
Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was great... See more
Company replied
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more
Company replied
Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

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The pest control worker was timely, very professional and kept me informed about area of concern. He dealt with a multitude of wasp nest. Thank You.

Reply from Aptive Pest Control - Sacramento
Listened to me; explained what he was going to do. Polite and professional

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
I have been an Aptive customer for over 5 years and appreciate the customer service they provide. The recommended service scheduling is automatic but gives me the option to change the date if needed. The service technicians communicate with me via text or call to give me an estimated time of arrival. The technicians are knowledgeable of the different types of pests and they address all my concerns. If I noticed pests between recommend service, then they would come and provide a touch up for free. I’m a satisfied customer and will continue to use the service.

Reply from Aptive Pest Control - Sacramento
The technician communicated with me before, during, and after his visit, ensuring he’d cover all of our current needs. I appreciate good communication like that, as well as the pictures he shared with me regarding steps he took during his visit.

Reply from Aptive Pest Control - Sacramento
Technician was polite and friendly. I received photos after services were completed.

Reply from Aptive Pest Control - Sacramento
1. We were having a problem with cockroaches (or a similar roach) with our previous pest control company. Aptive seems to have resolved it.
2. Much more expensive than my previous 2 companies.
3. Told Aptive initially that I wanted the inside of the house done. The first 2 appointments, I wasn't available, but the tech's asked me about it. This last appointment, I was avaialable, but it wasn't mentioned by the tech.
4. Aptive says, "call us if you have any issues" but I don't have a number for them.

Reply from Aptive Pest Control - Sacramento
My concern is Rodents and the bait box you us is ineffective. I'll need to look for a pest control service that can help me with this service

Reply from Aptive Pest Control - Sacramento
Very poor customer service. Poor training of technicians. Poor communication. Below average pest control services. Dishonest salespeople.

Reply from Aptive Pest Control - Sacramento
Always on time and the technician does a thorough job cleaning the eaves and spraying for pests.

Reply from Aptive Pest Control - Sacramento
The technician spent time addressing our needs and listened to our concerns.

Reply from Aptive Pest Control - Sacramento
Top quality service keeping pests at bay in an environmentally friendly way. I get a full report of pesticides used and a choice. Technicians are always knowledgeable, pleasant and helpful, treating additional areas as needed, clearing all eves of wasp nests at every visit, making ants disappear, etc. Highly recommended service.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Didn’t complete service. Certain concerns weren’t fixed or addressed. Several wasps nest left even after verifying. Technician stated didn’t have a tall enough ladder. A lot of missed spots. Cob webs still left. Too many things wrong to write. Don’t have time. Not satisfied or happy.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
This is a great business, all employees are young hard workers, polite, and they all will send you a before and after photos.
They even remove the spider web ( amazing!).
This people wants to work, and they do it right, reasonable prices.
You will always get reminded about the next service.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
The technician let me know when to expect him, and he was on time!

Reply from Aptive Pest Control - Sacramento
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