The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied

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The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied
Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more
Company replied
Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.
Company replied
After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

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Great service! Professional and friendly technicians, easy communication and always reliable.

Reply from Aptive Pest Control - Sacramento
Courteous technicians
Willing to listen and follow up on concerns

Reply from Aptive Pest Control - Sacramento
The problem I have with this service is that it is costing a ridiculous amount of money to keep. The service is fine but at $160.00 every three months is outrageous when I could get the same service at a third of the cost! So while everyone seems nice and do a great job it comes at an excruciating cost.

Reply from Aptive Pest Control - Sacramento
Experienced, capable technician. Dominic was asked to spray around a tree that has had ants, and performed the extra service.

Reply from Aptive Pest Control - Sacramento
Appointment notifications and ease of changing date/time when needed are very helpful. Technician was on time, courteous, and efficient. Appreciate that he closed our gate before leaving to safeguard our pup.

Reply from Aptive Pest Control - Sacramento
No problems, I like the pictures after the spray , it lets me know where it happened, they are always very respectful and listen what I want and areas of infestation to spray.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Personable technician and thorough delivery of all services. Thanks.

Reply from Aptive Pest Control - Sacramento
I was previously frustrated that I was billed and not scheduled an appointment. I had to call in And schedule an appointment. This happened for a couple months. I was concerned that they would charge me and provide no services unless I sought them out. When I called this recent time to present my frustrations, the representative finally told me how to schedule an appointment online and they stayed with me through the process. I think services with Aptive Will be smooth now. No more frustrations.
Their Technicians do a great job at my home and the bugs are a lot less and improving.

Reply from Aptive Pest Control - Sacramento
I was told my bill, since I have two properties would be cheaper but yet they completely messed up my contract. I had to call multiple times to get it corrected. I'm not sure if it's still correct but we'll find out once the next bill comes. Either way, if you enter a contract with someone it better be correct. I as a consumer shouldn't have to call out your mistakes and tell you how to do your job.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Why can't I remember his name? Well, you know who he is, and he is very helpful, and has his professional routine down pat. He is a friendly individual, knows his stuff, and is fun to talk with.

Reply from Aptive Pest Control - Sacramento
Service was excellent. Since there does not seem to be an exceptable procedure for a payment, I’m not sure I can continue for a year. Also the billing amount was not what I expected or planned for. I think I was quoted wrong.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
We started having trouble with ants. So when our Technician Thomas, sent the text, that he was on his way, and did l have any problem areas, so l did!
He did a great job, and took care of my issues with ants!
GREAT JOB THOMAS!

Reply from Aptive Pest Control - Sacramento
Excellent service, completed in a quick and timely fashion as well as providing assistance with specific issues in-home to provide full coverage.

Reply from Aptive Pest Control - Sacramento
I desperately needed Aptive to remedy an ant infestation. They immediately sent a professional to take care of the problem. He located the source of the problem in a matter of minutes. What a relief !

Reply from Aptive Pest Control - Sacramento
After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty.
There doesn't seem to be much consistency in the reps who do the work... some are great, asking for if there are any trouble spots before they start and sending pics after they're done, while some just let you know they're on their way and that's it.
If it weren't for the $200 cancellation fee, I probably would've cancelled already, but I'll let it ride for a bit and see if things get better after prolonged treatments.

Reply from Aptive Pest Control - Sacramento
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