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Aptive Pest Control - Sacramento Reviews 

276
TrustScore 4.5 out of 5

4.6

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 5 out of 5 stars

The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more

Company replied

Rated 5 out of 5 stars

Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more

Company replied

Rated 5 out of 5 stars

Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.

Company replied

Rated 3 out of 5 stars

After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.6

All reviews

(276)

23,699 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service! Professional and friendly technicians, easy communication and always reliable.

October 7, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Jessica,

Thank you for sharing your feedback! We’re thrilled to hear that our service professionals have been professional, friendly, and reliable, and that communication has been easy. At Aptive, we strive to make every service visit seamless and thorough, and it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Justin did a great job!

October 12, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Justin did a great job. At Aptive, we take pride in providing thorough, professional pest control while ensuring our team delivers service that meets and exceeds our customers’ expectations.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 4 out of 5 stars

Courteous technicians

Courteous technicians
Willing to listen and follow up on concerns

October 4, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Gloria,

Thank you for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been courteous and attentive to your concerns. At Aptive, we take pride in providing not only effective pest control but also a service experience where customers feel heard and supported.

Your kind words mean a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 3 out of 5 stars

The problem I have with this service is…

The problem I have with this service is that it is costing a ridiculous amount of money to keep. The service is fine but at $160.00 every three months is outrageous when I could get the same service at a third of the cost! So while everyone seems nice and do a great job it comes at an excruciating cost.

October 4, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Darlene,

Thank you for sharing your feedback. We understand that cost is an important consideration, and we truly appreciate your honesty. At Aptive, we strive to provide high-quality, effective service while also being transparent about pricing and the value included with our treatments.

We’re glad to hear that you’ve been pleased with the service and professionalism of our team. If you’d like, we’d be happy to review your account to see if there are options that could better fit your needs or budget, including adjusting your plan or skipping service for a period of time. Please reach out to us directly at socialmedia@goaptive.com so we can explore what might work best for you.

-Jasmine

Rated 5 out of 5 stars

Above and beyond.

Experienced, capable technician. Dominic was asked to spray around a tree that has had ants, and performed the extra service.

October 4, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Jim,

Thank you for sharing your feedback! We’re thrilled to hear that Dominic provided knowledgeable and capable service and was able to address the extra treatment request around your tree. At Aptive, we strive to ensure our service professionals are thorough, attentive, and responsive to every customer’s needs. We truly appreciate you choosing Aptive and look forward to keeping your home protected!

-Jasmine

Rated 4 out of 5 stars

Appointment notifications and ease of…

Appointment notifications and ease of changing date/time when needed are very helpful. Technician was on time, courteous, and efficient. Appreciate that he closed our gate before leaving to safeguard our pup.

October 5, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your experience! We’re glad to hear that our scheduling flexibility and appointment notifications made things easy, and that our service professional provided courteous, efficient service. At Aptive, we take pride in caring for both your home and your loved ones, and it’s great to know that extra touch, like securing your gate, made a difference. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

No problems

No problems, I like the pictures after the spray , it lets me know where it happened, they are always very respectful and listen what I want and areas of infestation to spray.

October 1, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Bill and Elva,

Thank you for sharing your feedback! We’re glad the pictures and thorough communication help you feel informed and confident about our service. At Aptive, we strive to provide attentive, respectful service while addressing every concern and ensuring your home is treated effectively. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Always a great tech

Always a great tech, very pleasant to work with

September 26, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Larry and Carrie,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional has consistently provided pleasant and professional service. At Aptive, we strive to ensure every visit is thorough, courteous, and effective, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Sacramento

Hi Tobias and Jonathan,

Thank you for your feedback! We’re glad to hear that our service professional provided good service. At Aptive, we take pride in delivering thorough and reliable pest control to help keep your home protected.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

Personable technician and thorough…

Personable technician and thorough delivery of all services. Thanks.

September 29, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Ted,

Thank you for sharing your feedback! We’re glad to hear that your service professional was personable and thorough in delivering all services. At Aptive, we take pride in providing reliable, professional, and attentive care for every home. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Frustrations with Aptive corrected

I was previously frustrated that I was billed and not scheduled an appointment. I had to call in And schedule an appointment. This happened for a couple months. I was concerned that they would charge me and provide no services unless I sought them out. When I called this recent time to present my frustrations, the representative finally told me how to schedule an appointment online and they stayed with me through the process. I think services with Aptive Will be smooth now. No more frustrations.

Their Technicians do a great job at my home and the bugs are a lot less and improving.

September 27, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Phu,

Thank you for sharing your experience and for being a valued part of the Aptive neighborhood. We completely understand how frustrating it can be to experience delays in scheduling and appreciate your patience as our team helped guide you through the online scheduling process.

We’re glad to hear that the recent appointment went smoothly and that our service professionals continue to provide effective service at your home. Your feedback is important, and we’re committed to making sure your future experiences with Aptive are seamless and stress-free.

-Jasmine

Rated 2 out of 5 stars

Untrustworthy

I was told my bill, since I have two properties would be cheaper but yet they completely messed up my contract. I had to call multiple times to get it corrected. I'm not sure if it's still correct but we'll find out once the next bill comes. Either way, if you enter a contract with someone it better be correct. I as a consumer shouldn't have to call out your mistakes and tell you how to do your job.

September 26, 2025
Unprompted review
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Reply from Aptive Pest Control - Sacramento

Hi Kasey,

We’re very sorry to hear about the challenges you’ve experienced and truly appreciate you taking the time to share your feedback. At Aptive, we strive to ensure all contracts and billing are accurate, and it’s clear we fell short in your case.

We completely understand how frustrating it is to have to contact us multiple times to get corrections made. Your feedback is taken seriously, and we’ll continue reviewing your account to ensure everything is accurate moving forward. Please don’t hesitate to reach out at socialmedia@goaptive.com if there are any discrepancies or concerns with your next bill. We want to make sure your experience with Aptive reflects the high standards we aim to provide.

-Jasmine

Rated 5 out of 5 stars

Visit

Technicians are always friendly, knowledgeable and efficient.

September 26, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that our service professionals consistently provide friendly, knowledgeable, and efficient service. At Aptive, we take pride in having dedicated professionals who ensure every home is properly protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Standard ServicesFocus On What You Need At Date Of Service.

Why can't I remember his name? Well, you know who he is, and he is very helpful, and has his professional routine down pat. He is a friendly individual, knows his stuff, and is fun to talk with.

September 17, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Phil,

Thank you for sharing your experience! We’re so glad to hear that your service professional made such a positive impression. It’s wonderful to know he’s not only knowledgeable and thorough but also friendly and easy to talk with. At Aptive, we’re proud to have team members who bring both expertise and a personable approach to every visit.

We appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same great service.

-Jasmine

Rated 1 out of 5 stars

Service was problematic!

Service was excellent. Since there does not seem to be an exceptable procedure for a payment, I’m not sure I can continue for a year. Also the billing amount was not what I expected or planned for. I think I was quoted wrong.

September 18, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Libby,

Thank you for sharing your feedback and for your kind words about our service. We’re glad to hear your experience with our team was excellent. We also understand your concerns regarding billing and the quote you received, and we want to make sure everything is clear and accurate.

At Aptive, we strive to provide transparent billing and clear communication so our customers feel confident in their service plan. We’d love the chance to review your account and go over the details with you to ensure your expectations are met. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can help clarify the charges and discuss the best way forward.

We truly appreciate you being part of the Aptive neighborhood and hope we can make your experience a positive, worry-free one.

-Jasmine

Rated 5 out of 5 stars

Service person

Service person. Friendly, competent and thorough

September 16, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Dan,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was friendly, competent, and thorough. Providing attentive, effective service is exactly what we strive for on every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and dedication.

-Jasmine

Rated 5 out of 5 stars

GREAT JOB FROM TECHNICIAN THOMAS

We started having trouble with ants. So when our Technician Thomas, sent the text, that he was on his way, and did l have any problem areas, so l did!

He did a great job, and took care of my issues with ants!

GREAT JOB THOMAS!

September 19, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Nedin,

Thank you for sharing your feedback. We’re thrilled to hear that Thomas was able to address your ant concerns and provide great service. Our team takes pride in being attentive to our customers’ needs and delivering effective treatments.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable. We’ll be sure to pass along your kind words to Thomas!

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service, completed in a quick and timely fashion as well as providing assistance with specific issues in-home to provide full coverage.

September 16, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Chase,

Thank you for sharing your feedback. We’re thrilled to hear that our team provided excellent, timely service and addressed your specific in-home concerns to ensure full coverage. At Aptive, we take pride in delivering thorough, professional service that keeps our customers’ homes protected.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

I desperately needed Aptive to remedy…

I desperately needed Aptive to remedy an ant infestation. They immediately sent a professional to take care of the problem. He located the source of the problem in a matter of minutes. What a relief !

September 5, 2025
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Reply from Aptive Pest Control - Sacramento

Hi Lynda,

Thank you for sharing your experience! We’re so glad our team was able to respond quickly and locate the source of the ant problem. At Aptive, we know how stressful pest issues can be, and it’s always our goal to provide fast, effective solutions so you can feel safe and comfortable in your home. We appreciate you being part of the Aptive community and are here anytime you need us.

-Jasmine

Rated 3 out of 5 stars

Couple months in... questionable

After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty.

There doesn't seem to be much consistency in the reps who do the work... some are great, asking for if there are any trouble spots before they start and sending pics after they're done, while some just let you know they're on their way and that's it.

If it weren't for the $200 cancellation fee, I probably would've cancelled already, but I'll let it ride for a bit and see if things get better after prolonged treatments.

August 23, 2025
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing such detailed feedback with us. We’re truly sorry to hear that your experience with Aptive hasn’t yet met your expectations, especially regarding the critter activity in your shed and the inconsistency you’ve noticed between service professionals. This is not the level of service we aim to deliver. We’d really like the chance to review your account, address the ongoing issues, and create a more consistent treatment plan for your property. Please reach out to us directly at socialmedia@goaptive.com so we can dig into the details and work toward a solution that gives you the results you’re looking for.

-Jasmine

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