The exterminator updated me on when to expect him. I had to reschedule my appointment. He was so nice to reschedule the appointment to a later time. Our guy was very thorough. He took pictures to show... See more
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Prompt timely service. I have outdoor treatments only and I have no indoor issues except for an occasional silverfish looking for water. Outdoor treatments are thorough and effective. They even treat... See more
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Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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Professional service worker texted his ETA, then knocked and oversized himself and knocked again when done. Loved knowing when service started and ended, and a text if I’m not home, with this info wou... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.5
Excellent
201 reviews
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This company invites their customers to review, whether positive or negative
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So far we are pleased with the pest…
So far we are pleased with the pest control service
October 6, 2025
Reply from Aptive Pest Control - San Antonio
Hi Jacqueline,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with your pest control service so far. At Aptive, we strive to provide consistent, thorough, and professional service that gives our customers confidence and peace of mind, and it’s great to know your experience reflects that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi John,
Thank you for sharing your feedback! We’re thrilled to hear that you feel your investment in Aptive was well worth it and that our service met your expectations. At Aptive, we strive to provide thorough, reliable, and professional pest control that gives our customers peace of mind, and it’s wonderful to know you experienced that value.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great job I had a great conversation with Cory
I had a great conversation with Cory. He explained in more detail how the mosquitoe trap works. Easy to talk to and very friendly. He did a great job spraying for bugs. Thanks Cory.
October 4, 2025
Reply from Aptive Pest Control - San Antonio
Hi Roger,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Cory was friendly, approachable, and took the time to thoroughly explain how the mosquito trap works. We’re also glad to know you were satisfied with the bug treatment. At Aptive, we take pride in providing knowledgeable, attentive service while ensuring our customers feel confident and informed about the care we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Shayla,
Thank you for sharing your feedback! We’re so glad to hear that our team has been helpful and communicative throughout your experience with Aptive. Providing attentive, knowledgeable, and reliable service is our goal, and it’s wonderful to know our efforts have made a positive impact. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable and protected!
-Jasmine
Great communication effective service
The technicians practice great communication and service has definitely worked.
September 30, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided clear communication and that your service has been effective. At Aptive, we strive to deliver both reliable results and a seamless experience for every home. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Mike communicates very well with…
Mike communicates very well with messages before treatment, photos and summary after treatment and has always been very knowledgeable and explains what he is doing. Very happy with Aptive and Mike’s service
October 2, 2025
Reply from Aptive Pest Control - San Antonio
Hi Chad,
Thank you for sharing your experience! We’re thrilled to hear that Mike’s communication, knowledge, and thorough explanations have made a positive difference for you. At Aptive, we aim to keep our customers informed and confident in the protection of their homes, and it’s wonderful to know Mike consistently delivers on that. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Kendrick is great 😊
Kendrick was timely and communicated clearly all he had done. Actualy, all of the technicians are great at that.
September 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Kendrick and the rest of our team have been timely, committed, and thorough in their work. It’s wonderful to know our service professionals are making a positive impact. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide the best service possible.
-Jasmine
Garret did an awesome job !
Garret did an awesome job by explaining what he would be doing from start to finish.
He pointed out some very important things ex: several bee’s nest. I am very glad he did that .
September 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi Lucia,
Thank you for sharing your feedback. We’re thrilled to hear that Garret provided clear communication and guidance throughout your service, and that he was able to point out important details like the bee nests. At Aptive, we take pride in delivering thorough, professional service that keeps our customers informed and their homes protected.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
A reliable pest control service company
The technician showed up on time, very professional, he asked if there were any problems he should address 1st. He listened to my needs and serviced those areas.
This company is very reliable and very customer service oriented.
September 3, 2025
Reply from Aptive Pest Control - San Antonio
Hi Linda,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was punctual, professional, and attentive to your needs. At Aptive, we strive to provide reliable, customer-focused service while addressing the areas that matter most to our customers, and it’s wonderful to know that your experience reflected that.
-Jasmine
Attentive to my issues
First time this young man has come to my house. So nice and attentive, listened well as I walked him around my property. I appreciated his demeanor, and how understanding he was with my rescue dog.
September 16, 2025
Reply from Aptive Pest Control - San Antonio
Hi Kate,
Thank you for sharing your feedback. We’re thrilled to hear that your first experience with our service professional was so positive. At Aptive, we strive to provide attentive, understanding, and personable service, and it’s wonderful to know that your visit reflected that, especially in making sure your rescue dog felt comfortable.
-Jasmine
Always a great experience
The entomologist that are sent to the property are efficient and very thorough!
September 12, 2025
Reply from Aptive Pest Control - San Antonio
Hi Steven,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service professionals are efficient and thorough during their visits. Providing detailed, effective pest control is exactly what we aim for, and it’s wonderful to know that our team is delivering on that promise. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Ruben,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that you felt understood and received excellent service. Providing personalized, attentive care is at the heart of what we do for every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Ramiro,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our service has been punctual, reliable, and fairly priced. Providing dependable, high-quality service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Excellent customer service service
August 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi Madeline,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve experienced excellent customer service with Aptive. Providing attentive, professional, and reliable service is at the heart of what we do, and it’s wonderful to know our efforts are making a difference. We truly appreciate you being part of the Aptive community and look forward to continuing to serve you with the same level of care.
-Jasmine
Your guy never got out of the truck!!!
Your guy never got out of the truck!!!! Your Service up till last appointment was excellent but this is a major mark against your company. I sent 2 emails to corporate and got nothing in return. I am seriously thinking of cancelling this account
August 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi Don,
Thank you for sharing your feedback. We’re genuinely concerned to hear about your experience and understand how frustrating it must have been to feel ignored during your recent service. At Aptive, we take pride in providing thorough, professional service and clear communication, and it’s clear we fell short this time. We’d like the opportunity to address this directly and make things right. Please reach out to our team at socialmedia@goaptive.com so we can review your concerns and ensure your next experience reflects the high standards we strive for. We truly appreciate you being part of the Aptive community and hope to restore your confidence in our service.
-Jasmine
Last service no one knocked on the door…
Last service no one knocked on the door at arrival to speak to me about my concerns and I don’t think services were completed as my pets are again experiencing fleas. They completed a 6 day treatment and at the same time I called for treatment of the yard but also wanted treatment inside to be sure.
August 16, 2025
Reply from Aptive Pest Control - San Antonio
Hi Ashley,
Thank you for sharing your feedback. I sincerely apologize for the experience you had during your last service and for any ongoing issues with fleas affecting your pets. At Aptive, we strive to ensure that all services are thorough and that our neighbors’ concerns are addressed.
To make this right, we would like to review your account and schedule a follow-up treatment to ensure both your yard and interior are properly treated. Please reach out to us directly at socialmedia@goaptive.com so we can coordinate the next visit and fully address your concerns. We appreciate your patience and want to restore your confidence in our service.
-Jasmine
So far just ok
So far just ok. I have had issues with both of the appointments so far. Both were addressed and corrected but the fact that 100% of my appointments required me to call customer care is a disturbing trend.
August 28, 2025
Reply from Aptive Pest Control - San Antonio
Hi Robert,
Thank you for sharing your honest feedback with us. While I’m glad we were able to correct the issues with your appointments, I understand your concern about having to call customer care each time. That’s not the seamless experience we want for our customers. At Aptive, we’re always working to improve how we schedule and follow through so that your services run smoothly from the start. Please don’t hesitate to reach out directly at socialmedia@goaptive.com if anything ever feels off. We want to make sure your future visits are effortless and reflect the quality you expect. We truly appreciate you being part of the Aptive neighborhood and look forward to giving you a more consistent experience moving forward.
-Jasmine
We have had active for about 5 years…
We have had active for about 5 years now. Aptive takes care of us every time. The price it also right. If in between service is need it all we have to do is call and they will be here taking care of any pest. Mosquitos, bees, wasps, aunts, silver fish, etc.
August 27, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience and for trusting Aptive for the past five years! We’re thrilled to hear that our team has been able to provide reliable service for all types of pests and that our pricing has met your expectations. At Aptive, we take pride in being responsive and thorough, whether it’s a scheduled visit or an in-between request, and it’s wonderful to know that our efforts have made a difference in keeping your home protected. Your loyalty and kind words mean a lot to us.
-Jasmine
Garrett always make sure my questions…
Garrett always make sure my questions are answered and my needs are met. We have had problems with wasps and hornets but Garrett (actually, all of the technicans that have treated my home) focused his attention on resolving this problem and we no longer have any wasps or hornets around my home. I am very pleased with Garrett and the results of his work.
August 13, 2025
Reply from Aptive Pest Control - San Antonio
Hi Billye,
Thank you for sharing your feedback! We’re thrilled to hear that Garrett and our entire team have been attentive to your questions and needs, and that their efforts have successfully resolved your wasp and hornet problem. At Aptive, we take pride in providing thorough, effective pest protection and making sure our customers feel confident in the results. We truly appreciate having you in the Aptive neighborhood and are so glad to know your home is now safe and comfortable.
-Jasmine
Excellent communication is the key!
I found that communication was not up to a 5 star level. For me personally, to sign a contract and agree to a service for 1 year I need to be reassured that I can communicate directly with the people providing the service. Not someone overseas that answers a text with no understanding of what I'm trying to communicate!!! Make sure your staff reads the notes left for them. Why leave information/ directions if they're not going to read it? How else can a customer communicate with this type of service? There are still people who are used to speaking directly to other people ie verbal communication on this earth. We are paying customers. Don't forget about us in your business plan! This is overall feedback about the service not pertaining to a specific date fyi.
August 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for taking the time to share your feedback. I completely understand how important it is to feel heard and have direct communication with the team providing your service. At Aptive, we want every customer to feel supported and confident that their needs are understood. I’m sorry that your experience with communication fell short of that expectation.
Your point about staff reading notes and ensuring your instructions are followed is well taken. We take this seriously and will review how we can improve our process so that every note and direction is seen and acted on. We truly value customers like you who share detailed feedback, it helps us refine our service and make sure we’re delivering the experience our customers expect.
If you’d like, I’d be happy to connect you directly with a member of our local team who can address questions or concerns in real time. Please reach out to us at socialmedia@goaptive.com so we can make sure you have a direct point of contact and get any issues resolved quickly. We truly appreciate having you in the Aptive neighborhood and thank you for helping us improve.
-Jasmine
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