The exterminator updated me on when to expect him. I had to reschedule my appointment. He was so nice to reschedule the appointment to a later time. Our guy was very thorough. He took pictures to show... See more
Company replied
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Prompt timely service. I have outdoor treatments only and I have no indoor issues except for an occasional silverfish looking for water. Outdoor treatments are thorough and effective. They even treat... See more
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Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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Professional service worker texted his ETA, then knocked and oversized himself and knocked again when done. Loved knowing when service started and ended, and a text if I’m not home, with this info wou... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.5
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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communications from tech
communications from tech, and the follow up messages recapping and showing in pictures targetted areas. DFW area, Brian’s the man!
October 21, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The exterminator updated me on when to…
The exterminator updated me on when to expect him. I had to reschedule my appointment. He was so nice to reschedule the appointment to a later time. Our guy was very thorough. He took pictures to show me where my problem areas were. I’m so happy that I chose this company.
October 16, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Jennifer,
Thank you for sharing such wonderful feedback! We’re thrilled to hear that your Aptive service professional went above and beyond to accommodate your schedule while keeping you informed throughout the process. We especially appreciate you highlighting his kindness, thoroughness, and attention to detail in providing photos of the problem areas around your home. That level of flexibility and personalized care is exactly what we strive to deliver! It’s wonderful to know your experience has reinforced your confidence in choosing Aptive. Thank you for trusting us to keep your pest control needs handled with care!
-Jasmine, Aptive Care Team
Landon went out of his way to be…
Landon went out of his way to be helpful! He is the best!
October 5, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Bonita,
Thank you for giving Landon such a fantastic shoutout! We love hearing that he went out of his way to be helpful and made your Aptive experience stand out. We’ll be sure to share your recognition with him. Thank you for trusting Aptive to keep your pest control needs handled!
-Jasmine, Aptive Care Team
James was our tech today he was very…
James was our tech today he was very nice. Great response and customer service. Thank you James
September 29, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Elena,
Thank you for recognizing James! We’re thrilled to hear he provided friendly service, great communication, and the level of customer care we strive for at Aptive. We’ll be sure your kind words are shared with him. Thank you for choosing Aptive. James has got your pest control needs handled!
-Jasmine, Aptive Care Team
He was very professional and worn shoe…
He was very professional and worn shoe covers in the home as he sprayed. He even informed me of a wasp nest I had under my easement.
September 23, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Debra,
Thank you for the wonderful feedback! We’re glad your Aptive service professional showed such respect for your home by wearing shoe covers and took the extra initiative to alert you to the wasp nest he discovered. That combination of professionalism, attention to detail, and proactive care is exactly what we value. Thank you for trusting Aptive to keep everything handled with care!
-Jasmine, Aptive Care Team
Aptive Pest Control is awesome!
Anthony did a awesome job! He was a pleasure to talk with. Further he represents Aptive very well. I'm very pleased with Aptive Pest Control! Our home was built in 1987.... been around for some time. Every once in awhile, I'll see a bug between services and this is September.... friggen Hot! Aptive is the best in Pest Control! I highly recommend their services!
September 2, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Paul,
Thank you for such an enthusiastic recommendation! We’re thrilled to hear Anthony did an awesome job and represented Aptive so well during your visit. We also appreciate your continued trust in us to protect your home. And if an occasional pest needs extra attention between services, our Aptive Promise means we’ll return at no charge to help get it handled. We’ll be sure to pass your kind words along to Anthony!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - San Antonio
Hi there,
Attentive service can make all the difference, and we’re glad our service professionals take the time to focus on what your home needs. Thank you for choosing Aptive and trusting us with your pest control. We’re happy to keep your concerns handled with care!
-Jasmine, Aptive Care Team
Travis was very friendly and…
Travis was very friendly and professional. He listened to my concerns and followed through beautifully. I will very happily have Travis come to my house for my quarterly services.
August 14, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Peggy,
Travis clearly made your visit feel personal and well cared for! We’re glad he listened closely to your concerns and followed through in a way that left you looking forward to having him back.
Thank you for choosing Aptive and for giving Travis this wonderful recognition. We’re happy to know your home was handled with the friendliness, professionalism, and attention you deserve!
-Jasmine, Aptive Care Team
Good communication from Aptive team
Good communication from Aptive team. The technician, Michael, was very professional
August 10, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi Phil,
Thank you for the great feedback! We’re glad the communication from Aptive has been helpful and that Michael provided such a professional experience during your service. We’ll be sure to share your recognition with him. Thank you for trusting Aptive to keep things handled!
-Jasmine, Aptive Care Team
Prompt timely service
Prompt timely service. I have outdoor treatments only and I have no indoor issues except for an occasional silverfish looking for water. Outdoor treatments are thorough and effective. They even treat ant nests near home and kill/knock down wasp nests.
July 25, 2026
Reply from Aptive Pest Control - San Antonio
Thank you for such thoughtful feedback, Paula! We’re thrilled to hear your outdoor treatments have been thorough, timely, and effective. It’s great to know our local experts are paying attention to the details, from ant activity near your home to those unwelcome wasp nests.
We truly appreciate your trust in Aptive and are glad the exterior service is helping keep things quiet indoors, too. We look forward to continue protecting your home for years to come!
-Alexis, Aptive Care Team
Very thorough haven't had any issues
July 31, 2026
Reply from Aptive Pest Control - San Antonio
We love hearing that your service has been thorough and everything has been going smoothly, Edward! Thank you for trusting Aptive to take care of your pest concerns. We truly appreciate having you with us!
-Alexis, Aptive Care Team
Professional service worker texted his…
Professional service worker texted his ETA, then knocked and oversized himself and knocked again when done. Loved knowing when service started and ended, and a text if I’m not home, with this info would be appreciated.
August 6, 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for your thoughtful review! We’re glad to hear your service professional kept you informed with an ETA and personally checked in at the beginning and end of the visit. Clear communication like this can make such a difference in the overall experience. We also appreciate your suggestion about receiving those same updates by text when you’re away from home. Thank you for trusting Aptive to help keep your home protected!
-Jasmine, Aptive Care Team
George was knowledgeable and diligent…
George was knowledgeable and diligent in fumigating all areas where it was needed. He knocked down growing wasp and hornet nests that we had not noticed previously.
July 31, 2026
Reply from Aptive Pest Control - San Antonio
Hi Miguel,
Thank you for your wonderful review! We're thrilled to hear George provided such a thorough and attentive service. It's great to know he carefully treated the areas of concern and even identified and removed wasp and hornet nests that hadn't yet been noticed. We'll be sure to share your kind words with George. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Very professional, polite, effective
Very professional and polite teams that come out to service. The results are great too. Mosquitos have been managed the best ever. We can be outside peacefully without those pests.
July 31, 2026
Reply from Aptive Pest Control - San Antonio
We’re so pleased your visit went well and met expectations, Elizabeth And Bryan Mattsson! Our team strives to provide effective pest control, thoughtful communication, and respectful service as we handle your pest control needs. It’s great to know that the approach made a difference. Thank you for being part of Aptive and for your continued trust in our team to handle your pest control needs!
-Alexis, Aptive Care Team
Technician asked about my needs
Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Saturday and the appts was switched to a weekday without consultation with me.
July 30, 2026
Reply from Aptive Pest Control - San Antonio
Hi Nina,
Thank you for your feedback! We're glad to hear your service professional was friendly, professional, and took the time to ask about your needs. We also apologize for the unexpected change to your appointment. We understand how frustrating it is when a requested Saturday appointment is moved without notification. We appreciate you bringing this to our attention and will share your feedback with our team as we continue working to improve the scheduling experience. Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
The employee knocked and asked what…
The employee knocked and asked what needed to be done and asked about any problems I was experiencing.
July 22, 2026
Reply from Aptive Pest Control - San Antonio
Hi Brad,
Thank you for your review! We're glad to hear your service professional took the time to check in with you before beginning the service and asked about any pest concerns you were experiencing. Personalizing each visit to address your specific needs is an important part of the service we strive to provide at Aptive. We've got this handled, and we truly appreciate your trust in us to help protect your home.
-Jasmine, Aptive Care Team
I like it when the tech messages me…
I like it when the tech messages me before coming to our house and where he needs to concentrate on during treatment..
July 29, 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for your wonderful review! We're so glad to hear you appreciate the communication from your service professional before each visit. Taking the time to check in and focus on the areas that matter most to you is an important part of the personalized service we strive to provide at Aptive. We've got this handled, and we truly appreciate your trust in us to help keep your home protected.
-Jasmine, Aptive Care Team
Great service!!!!!
July 29, 2026
Reply from Aptive Pest Control - San Antonio
Hi Patricia,
Thank you for the amazing review! We're thrilled to hear you had a great experience with Aptive. Our team works hard to provide exceptional service, and it's wonderful to know we hit the mark. We've got this handled, and we truly appreciate your trust in Aptive to help protect your home.
-Jasmine, Aptive Care Team
Aptive never tell me in advance a time…
Aptive never tell me in advance a time frame of showing up. I'm not sitting there all day waiting for them. I have called them many times about this issue and they don't care to fix the problem. And I'm tired of rescheduling all the time.
July 2, 2026
Unprompted review
Reply from Aptive Pest Control - San Antonio
Thank you for taking a moment to share this with us, D. We understand how frustrating it would be to not receive enough advance notice for your appointments, especially when you've raised this concern multiple times. We know it's not reasonable to expect you to wait around all day or continually reschedule your plans, and we'd appreciate the opportunity to review your account and better understand what's been happening with your scheduling. Please email socialmedia@goaptive.com with your service address so our team can take a closer look. We're here to help!
-Alexis, Aptive Care Team
Always courteous and friendly and…
Always courteous and friendly and especially professional.
July 16, 2026
Reply from Aptive Pest Control - San Antonio
Hi John and Christina,
Thank you for your wonderful review! We're delighted to hear our team has consistently provided courteous, friendly, and professional service. At Aptive, we believe every visit should leave our customers feeling confident they're in good hands.
We truly appreciate your trust and thank you for choosing Aptive to protect your home. We've got it handled.
-Jasmine, Aptive Care Team
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