Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... See more
Company replied
Each time I request a morning appt, the tech always arrives in the afternoon. I have called to complain several times - no change. This time Jesse arrived early and he did a great job!
Company replied
My technician, AJ was thorough, patient and super nice as usual. I really like when AJ services my house. Even though my yards were disasters this time, patiently the job was done! Days after the tr... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
170 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aptive Pest Control is our go to for…
Aptive Pest Control is our go to for ensuring our home is maintained pest free. We are kept informed of upcoming appointments and notified of arrival time, when they arrive and when the treatment is completed. We are given a written report after the treatment and if they found anything needing further attention. Highly recommended.
November 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi Terry,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has been able to keep your home protected while keeping you informed every step of the way. Providing clear communication, thorough service, and detailed reports is exactly what we strive for, and it’s wonderful to know it made a difference for you.
We truly appreciate your recommendation and your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to ensure your home stays safe and comfortable!
-Jasmine
Excellent service
Brian provided the service in a thorough manner and very professional. I’m very pleased with the care to our outside issues and the advise given. He is kind and respectful, Thank you
November 25, 2025
Reply from Aptive Pest Control - San Antonio
Hi Myrna,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Brian provided thorough, professional service and offered helpful advice for your outdoor concerns.
It’s wonderful to know that his kindness and respect made a positive impression. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Respraying for wasps, etc.
Representative came by and treated areas for wasps and also muddobber nest. Appreciate his service and time!
November 22, 2025
Reply from Aptive Pest Control - San Antonio
Hi Phillip,
Thank you so much for sharing your feedback! We’re glad to hear that our service professional was able to take care of the wasps and mud dobber nest and that you appreciated their time and service. At Aptive, we take pride in providing thorough and effective pest control while making the process as convenient as possible for our customers.
We truly appreciate your trust in us and look forward to continuing to keep your home protected.
-Jasmine
This company stays true to their…
This company stays true to their promise to come as many times as we need them too! Prompt Service and nice techs make the experience pleasant when they are here. The mosquito treatment is definitely paying off! Thanks Aptive!
November 12, 2025
Reply from Aptive Pest Control - San Antonio
Hi Nikolina,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been prompt, courteous, and that the mosquito treatments are making a difference for you. Our goal is always to provide reliable service and peace of mind, and it’s wonderful to know that’s coming through during your visits.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home. Thank you for taking the time to recognize our team!
-Jasmine
Aptive has kept our house bug free.
The technician was friendly and listened to my needs and concerns before he started. (I am embarrassed to say that I cannot remember his name.) He did a thorough job and was very understanding when he had to squeeze through a gate that was not opening as it should. He closed the gate for me without me asking, which saved me, a senior citizen, from the strenuous effort. In the many years I have used Aptive, I have never had to have them spray inside my house. The heavy spraying of the outside has kept our inside bug free so far. We also have two dogs and many wild critters that inhabit our yard periodically, so many opportunities for pests. Aptive has kept us happy.
November 7, 2025
Reply from Aptive Pest Control - San Antonio
Hi Peggy,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professional was friendly, attentive, and thorough, and that they went above and beyond to make your visit easier, especially with the gate. Our team always strives to provide service that is both effective and considerate of our neighbors’ needs.
It’s wonderful to know that our exterior treatments have kept your home protected, even with the wildlife and pets in your yard. Your continued trust in Aptive over the years means so much to us, and we’re grateful to have been able to help maintain a comfortable, protected environment for you.
We truly appreciate you being part of the Aptive neighborhood and for sharing your kind words. They motivate our team to keep delivering the high standard of service our neighbors deserve.
-Jasmine
On point!
Great communication from the tech, Brian. He was effective and efficient, great experience. Thank you Brian!
November 11, 2025
Reply from Aptive Pest Control - San Antonio
Hi Natalie,
Thank you for sharing your experience! We’re thrilled to hear that Brian provided effective, efficient service and kept you well-informed throughout the visit. At Aptive, we take pride in our team’s professionalism and dedication to delivering top-quality care, and it’s wonderful to know Brian made your experience a great one. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Tyler did a great job.
October 29, 2025
Reply from Aptive Pest Control - San Antonio
Hi Horace,
Thank you for sharing your feedback! We’re thrilled to hear that Tyler did a great job. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and attentive to your needs.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected!
-Jasmine
Prompt and courteous service.
October 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback. We’re glad to hear that your service was both prompt and courteous. At Aptive, we take pride in providing timely, professional, and reliable service to every customer.
We truly appreciate you being part of the Aptive community and look forward to continuing to serve you.
-Jasmine
Attention to Detail
As title below notes, our rep was extremely detailed in his application of controls for termites, explaining where all he applied devices to include sending pics of same via email.
October 25, 2025
Reply from Aptive Pest Control - San Antonio
Hi Robert,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional provided detailed termite control service and took the time to explain the process while sending photos for your reference. At Aptive, we take pride in thorough, transparent, and customer-focused service that ensures our customers feel informed and confident in the work being done.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective pest control solutions for your home.
-Jasmine
Altive always does what they say…
Altive always does what they say they’re going to do. Austyn communicated very clearly. I barely noticed he was in the house. He sent pictures showing the treatment areas and let me know what he had done.
October 8, 2025
Reply from Aptive Pest Control - San Antonio
Hi Sean,
We’re thrilled to hear that Austyn provided clear communication and thorough service while making the process seamless for you! At Aptive, we pride ourselves on keeping our promises and keeping you informed every step of the way, including sharing updates and pictures of your treatment. Thank you for trusting Aptive and for being part of the Aptive neighborhood, we truly appreciate your confidence in us.
-Jasmine
We are given a day not a time period
We are given a day not a time period, such as morning, afternoon, between 10 and 12, etc.The invoice says that they treated the yard but I have never seen them out in the yard. They just race around the outside and inside as fast as they can.
October 14, 2025
Reply from Aptive Pest Control - San Antonio
Hi Donald,
Thank you for sharing your feedback. We understand how important it is to know when your service professional will arrive, and I can see how receiving only a service date without a clear time window would be frustrating. Most services are scheduled as “anytime” appointments unless a specific time frame is requested, and we’re always happy to provide a morning, afternoon, or evening window upon request. I’ll have our team review your account to make sure that information is communicated clearly moving forward.
Regarding your yard treatment, our service professionals are trained to treat all specified areas thoroughly, even if the visit appears quick due to the efficiency of our methods and products. Your concern about thoroughness is valid, and we’ll remind our local team to ensure treatments are both complete and visible.
We appreciate you being part of the Aptive neighborhood and sharing feedback that helps us improve. If you’d like us to review your most recent service or schedule a follow-up, please don’t hesitate to reach out. Thank you for choosing Aptive.
-Jasmine
So far we are pleased with the pest…
So far we are pleased with the pest control service
October 6, 2025
Reply from Aptive Pest Control - San Antonio
Hi Jacqueline,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with your pest control service so far. At Aptive, we strive to provide consistent, thorough, and professional service that gives our customers confidence and peace of mind, and it’s great to know your experience reflects that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi John,
Thank you for sharing your feedback! We’re thrilled to hear that you feel your investment in Aptive was well worth it and that our service met your expectations. At Aptive, we strive to provide thorough, reliable, and professional pest control that gives our customers peace of mind, and it’s wonderful to know you experienced that value.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great job I had a great conversation with Cory
I had a great conversation with Cory. He explained in more detail how the mosquitoe trap works. Easy to talk to and very friendly. He did a great job spraying for bugs. Thanks Cory.
October 4, 2025
Reply from Aptive Pest Control - San Antonio
Hi Roger,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Cory was friendly, approachable, and took the time to thoroughly explain how the mosquito trap works. We’re also glad to know you were satisfied with the bug treatment. At Aptive, we take pride in providing knowledgeable, attentive service while ensuring our customers feel confident and informed about the care we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Shayla,
Thank you for sharing your feedback! We’re so glad to hear that our team has been helpful and communicative throughout your experience with Aptive. Providing attentive, knowledgeable, and reliable service is our goal, and it’s wonderful to know our efforts have made a positive impact. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable and protected!
-Jasmine
Great communication effective service
The technicians practice great communication and service has definitely worked.
September 30, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided clear communication and that your service has been effective. At Aptive, we strive to deliver both reliable results and a seamless experience for every home. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Mike communicates very well with…
Mike communicates very well with messages before treatment, photos and summary after treatment and has always been very knowledgeable and explains what he is doing. Very happy with Aptive and Mike’s service
October 2, 2025
Reply from Aptive Pest Control - San Antonio
Hi Chad,
Thank you for sharing your experience! We’re thrilled to hear that Mike’s communication, knowledge, and thorough explanations have made a positive difference for you. At Aptive, we aim to keep our customers informed and confident in the protection of their homes, and it’s wonderful to know Mike consistently delivers on that. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Kendrick is great 😊
Kendrick was timely and communicated clearly all he had done. Actualy, all of the technicians are great at that.
September 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Kendrick and the rest of our team have been timely, committed, and thorough in their work. It’s wonderful to know our service professionals are making a positive impact. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide the best service possible.
-Jasmine
Garret did an awesome job !
Garret did an awesome job by explaining what he would be doing from start to finish.
He pointed out some very important things ex: several bee’s nest. I am very glad he did that .
September 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi Lucia,
Thank you for sharing your feedback. We’re thrilled to hear that Garret provided clear communication and guidance throughout your service, and that he was able to point out important details like the bee nests. At Aptive, we take pride in delivering thorough, professional service that keeps our customers informed and their homes protected.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
A reliable pest control service company
The technician showed up on time, very professional, he asked if there were any problems he should address 1st. He listened to my needs and serviced those areas.
This company is very reliable and very customer service oriented.
September 3, 2025
Reply from Aptive Pest Control - San Antonio
Hi Linda,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was punctual, professional, and attentive to your needs. At Aptive, we strive to provide reliable, customer-focused service while addressing the areas that matter most to our customers, and it’s wonderful to know that your experience reflected that.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.