Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
Company replied
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See what reviewers are saying
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... See more
Company replied
Each time I request a morning appt, the tech always arrives in the afternoon. I have called to complain several times - no change. This time Jesse arrived early and he did a great job!
Company replied
My technician, AJ was thorough, patient and super nice as usual. I really like when AJ services my house. Even though my yards were disasters this time, patiently the job was done! Days after the tr... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
170 reviews
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The first time I have been disappointed
I did not initially expect the technician to show up since it was a deep freeze. I received a text from him stating he was thirty minutes out. He asked about concerns. I told him inside only due to the fact that it was freezing. When he arrived he sat outside the house and I waited for him to come in. He never do and then left. I text him asking was he not going to do inside of house. He texted me and said he would be right back. He came back and rushed through the treatment of the house. I asked him to replace glue box traps at the front of the garage. He basically placed the box sticky side up but did not fold the trap into its box shape. I understand that it was not the greatest of weather days to be out doing his job. I do believe he could have put a little more effort into it. I have never before this had a reason to not give high marks on your review
January 25, 2026
Reply from Aptive Pest Control - San Antonio
Hi Michael,
Thank you for sharing your experience and for taking the time to provide detailed feedback. I completely understand how frustrating it must have been to have service that felt rushed and not fully completed inside your home, especially when you were clear about your concerns. That’s not the experience we want for our customers, and I appreciate you letting us know.
While we do try to provide service even in challenging weather, your feedback highlights areas where we could have done better in communication and execution. I’ll be sharing this with our Operations team so we can review what happened and make sure we’re providing the level of care and attention our customers expect, even on difficult days.
If you’re open to it, I’d encourage you to reach out to us at socialmedia@goaptive.com so we can go over your account and make sure everything inside and outside your home is properly addressed. We truly value you as part of the Aptive neighborhood and want to make sure your service meets the high standards you’ve come to expect.
-Jasmine
My family is very happy with the…
My family is very happy with the reduction in pests, especially the mosquitoes and scorpions. I enjoy the advance notifications from a week to 30 minutes before arrival. The low cost of the great service is an added plus.
January 30, 2026
Reply from Aptive Pest Control - San Antonio
Hi Michael,
Thank you for sharing your experience. We’re thrilled to hear that our service has helped reduce pests like mosquitoes and scorpions around your home. We’re also glad that our advance notifications and consistent communication make your visits convenient and worry-free.
Providing reliable, effective service at great value is exactly what we aim for at Aptive, and we truly appreciate having your family as part of the Aptive neighborhood. We look forward to continuing to keep your home comfortable and protected.
-Jasmine
Fast and friendly
January 30, 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
We’re glad to hear our team provided fast and friendly service! At Aptive, we take pride in delivering prompt, thorough, and reliable pest control while ensuring every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Jannine,
Thank you for taking the time to share your experience with Aptive. We’re glad to hear our service professionals are consistently on time and delivering the quality service you expect. Reliability and expertise are things we take pride in, and it means a lot to know our efforts are appreciated. Thank you for choosing Aptive and for being a valued part of the Aptive neighborhood.
-Jasmine
Notice beforehand of day of service
Notice beforehand of day of service. Text on arrival. Tech explanation of things to be done. End-of-visit review with tech.
January 24, 2026
Reply from Aptive Pest Control - San Antonio
Hi Edward,
Thank you for sharing your experience! We’re thrilled to hear that our team keeps you informed before and during the service, provides clear explanations, and reviews the work at the end of the visit. At Aptive, we take pride in delivering thorough, reliable pest protection while ensuring every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!
-Jasmine
Kept Me Informed
Kept Me Informed
I like how I'm told what was done, what was found, and recommendations.
January 22, 2026
Reply from Aptive Pest Control - San Antonio
Hi Don,
Thank you for sharing your experience. We’re glad to hear that our team keeps you informed about what was done, what was found, and any recommendations for your home. Clear communication and providing helpful guidance are core to the service we strive to deliver at Aptive, and it’s wonderful to know our efforts have made a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Happy Customer
I love the courtesy text messages I get to let me know when they are 30-45 min away. The technicians are always friendly and always ask if we have any issues. They are thorough in the treatment and I always get a summary of what was treated. They are professional and knowledgeable in their product and line of service.
January 20, 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that our courtesy notifications, friendly service professionals, and thorough treatments have made a positive impact. At Aptive, we strive to provide not only effective pest control but also clear communication and a professional, knowledgeable experience for every customer.
Your kind words mean a lot to our team, and we’re grateful to have you as part of the Aptive community. Thank you for trusting us to take care of your home!
-Jasmine
No Muss, No Fuss, No Bugs
The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me what he'd paid special attention to and let me know when he was finished. I'm very satisfied.
January 9, 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was punctual, courteous, and thorough, and that the communication and photos helped you feel confident in the service. At Aptive, we strive to provide detailed, efficient service while minimizing disruption to your home and keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Your satisfaction means a lot to our team!
-Jasmine
Tyler was very professional
Tyler did a thorough explanation of where the termites were and how they live. He also had pictures of the live termites.
January 9, 2026
Reply from Aptive Pest Control - San Antonio
Hi Melissa,
We’re thrilled to hear that Tyler provided a thorough explanation and detailed visuals to help you understand the termite activity. At Aptive, we take pride in giving our neighbors clear, knowledgeable service so you can feel confident about the protection of your home. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
My experience was satisfying
My experience with APTIVE pest control is always completed to my specifications.
January 8, 2026
Reply from Aptive Pest Control - San Antonio
Hi Sharon,
Thank you for taking the time to share your experience! We’re thrilled to hear that your services are consistently completed to your specifications.
At Aptive, our goal is always to provide personalized, thorough pest control solutions that meet the unique needs of each home. It’s wonderful to know that commitment has come through for you. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
I’ve been happy with service however…
I’ve been happy with service however when I ask questions about the product that kills fleas in my yard I get different answers from different service guys. I wish everyone provides the same knowledge.
December 30, 2025
Reply from Aptive Pest Control - San Antonio
Hi Carol,
Thank you for sharing your feedback. We’re glad to hear that you’ve been happy with our service overall, and we appreciate you letting us know about the differing information regarding the flea treatment. At Aptive, we strive to provide consistent, accurate knowledge with every visit, and your input helps us improve our team’s communication. We’ll make sure to address this so you can always get clear, reliable answers moving forward.
-Jasmine
Excellent service
Excellent service! The technician was professional, on time, and very knowledgeable. They explained everything clearly and took care of the problem quickly. Highly recommend!
December 24, 2025
Reply from Aptive Pest Control - San Antonio
Hi Malcum,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was professional, knowledgeable, and able to resolve your issue efficiently. At Aptive, we take pride in providing clear communication and reliable service so our customers feel confident their home is protected. We truly appreciate your recommendation and for choosing Aptive.
-Jasmine
Aptive Outstanding Customer Service
The technician, Tyler was awesome. He is always professional, thorough, on-time, and communicates effectively arrival times. He knows us well enough that he even moves dog toys to a safe place before treating the back yard.
December 30, 2025
Reply from Aptive Pest Control - San Antonio
Hi Kyle,
Thank you for sharing your experience! We’re thrilled to hear that Tyler continues to provide professional, thorough, and timely service, while also taking extra care with your home and pets. At Aptive, our service professionals take pride in being attentive, thoughtful, and communicative, and it’s wonderful to know Tyler’s efforts have made a difference for you. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
A Complimentary Treatment…
I had to have a complimentary treatment inside the house for possible fleas. Landon came to treat my home on Saturday; he was most pleasant, professional, and thorough. He explained what he was going to do inside and outside then proceeded spraying my home. I really liked Landon's attitude and desire to make things right--thank you!
December 27, 2025
Reply from Aptive Pest Control - San Antonio
Hi Julia,
Thank you for sharing your experience! We’re thrilled to hear that Landon was professional, thorough, and communicative while treating your home. At Aptive, we strive to ensure every visit is both effective and informative, and it’s wonderful to know Landon’s attention and attitude made a positive impact. We truly appreciate you being a valued part of the Aptive community and for allowing us to help protect your home!
-Jasmine
Love the fact that they send me pics of…
Love the fact that they send me pics of the areas the exterminator has treated.
December 18, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that you appreciate the photos our service professionals provide, as it helps keep you informed and confident in the work being done.
At Aptive, we strive to provide thorough, professional, and transparent service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Scheduling wa a little confusing for me…
Scheduling wa a little confusing for me this time. treatment was completed , but arrived later 1 day later than I expected. Also pricing continues to be more than whatI originally expected. Not seeing roaches. Also not seeing the savings I expected. George W.
December 23, 2025
Reply from Aptive Pest Control - San Antonio
Hi George,
Thank you for taking the time to share your feedback and for being part of the Aptive community. I understand how scheduling changes and pricing concerns can be frustrating, and I appreciate you letting us know.
We strive to make our scheduling clear and convenient, and it’s important to us that our customers see value and results from our services. Your feedback regarding treatment effectiveness and expected savings is very helpful, and we’d like the opportunity to review your account and ensure your concerns are addressed.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can connect and work with you to make sure your service meets your expectations. We truly appreciate your trust in Aptive and the opportunity to improve your experience.
-Jasmine
Great technicians and they do a very…
Great technicians and they do a very thorough job.
December 23, 2025
Reply from Aptive Pest Control - San Antonio
Hi Dana,
We’re so glad to hear that our service professionals provided thorough and attentive care! At Aptive, we take pride in making sure every visit is detailed, efficient, and tailored to your needs. Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
Great Service
Service is always amazing. They always to make sure to address whatever specific needs we have that day and communicate with us throughout the process.
December 14, 2025
Reply from Aptive Pest Control - San Antonio
Hi Dawn,
Thank you for sharing your feedback. I’m thrilled to hear that our team consistently provides amazing service and takes the time to address your specific needs while keeping you informed throughout the process.
At Aptive, we take pride in delivering attentive, personalized service to every home, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Had a problem and it got fixed immediately
I had called for someone to come out and spray again after spraying just a month earlier because of ants and roaches. But I wound up getting charged as though it was one of my regular appointments.
However, when I called and explained the situation they were prompt to correct the issue and issue me a credit for the following (actual) appointment. Been with the company over three years now and I would recommend their services.
November 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi Linda,
Thank you for taking the time to share your experience! We’re glad we were able to promptly address the billing issue and issue a credit for the correct appointment. At Aptive, we aim to provide reliable, fair service and make things right when there’s an issue.
We truly appreciate your loyalty over the past three years and your recommendation means a lot to us. Our team looks forward to continuing to provide the consistent, high-quality service you’ve come to expect from Aptive.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Tony,
Thank you so much for your feedback! We’re glad to hear that our communication has met your expectations. At Aptive, we strive to keep our customers informed and confident in the service we provide, ensuring every visit is smooth and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.
-Jasmine
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