Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
Company replied

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Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
Company replied
I was sent a repeat representative to take care of the inside and outside of my house, so I didn't have to worry about telling him what I needed taken care of. I was able to say hello, that I was so h... See more
Company replied
Great service! Text alert for monthly appointments. Employees are always friendly and assertive. Never a cancellation. Big plus, they treat my garden for aphids upon request. No bugs in my house a... See more
Company replied
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
1049 E Nakoma St, 78216, San Antonio, TX, United States

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Friendly & knowledgeable technician, respectful of my home, trustworthy service . I have renewed my contract 3 times.

Reply from Aptive Pest Control - San Antonio
Every tech I’ve had always checks in on the day of treatment,to see if I have any issues he might be able to help with. After the job is complete I get a detailed report of what was done along with pictures to show points of interest.

Reply from Aptive Pest Control - San Antonio
Always come when scheduled and complete work based on my needs.

Reply from Aptive Pest Control - San Antonio
Agents are efficient and work to please my needs.

Reply from Aptive Pest Control - San Antonio
Great service!
Text alert for monthly appointments. Employees are always friendly and assertive.
Never a cancellation. Big plus, they treat my garden for aphids upon request. No bugs in my house and living in the hill country with the change of seasons makes it nice !

Reply from Aptive Pest Control - San Antonio
Seems that the regular treatments are effective as we have had virtually no pests inside our home since being an Aptive customer. I will say if we start seeing evidence of indoor pests, we will consider changing to another company.

Reply from Aptive Pest Control - San Antonio

Reply from Aptive Pest Control - San Antonio

Reply from Aptive Pest Control - San Antonio
Been with aptive for 4+ years, they always do an amazing job. I have another pest control company that I mistakenly tried and they are constantly trying to upsell me their additional services and never calls to schedule my normal pest control services. Aptive always reminds me of my regular service calls and doesn’t push the upsell

Reply from Aptive Pest Control - San Antonio
I did not initially expect the technician to show up since it was a deep freeze. I received a text from him stating he was thirty minutes out. He asked about concerns. I told him inside only due to the fact that it was freezing. When he arrived he sat outside the house and I waited for him to come in. He never do and then left. I text him asking was he not going to do inside of house. He texted me and said he would be right back. He came back and rushed through the treatment of the house. I asked him to replace glue box traps at the front of the garage. He basically placed the box sticky side up but did not fold the trap into its box shape. I understand that it was not the greatest of weather days to be out doing his job. I do believe he could have put a little more effort into it. I have never before this had a reason to not give high marks on your review

Reply from Aptive Pest Control - San Antonio
My family is very happy with the reduction in pests, especially the mosquitoes and scorpions. I enjoy the advance notifications from a week to 30 minutes before arrival. The low cost of the great service is an added plus.

Reply from Aptive Pest Control - San Antonio

Reply from Aptive Pest Control - San Antonio
Notice beforehand of day of service. Text on arrival. Tech explanation of things to be done. End-of-visit review with tech.

Reply from Aptive Pest Control - San Antonio
Kept Me Informed
I like how I'm told what was done, what was found, and recommendations.

Reply from Aptive Pest Control - San Antonio
I love the courtesy text messages I get to let me know when they are 30-45 min away. The technicians are always friendly and always ask if we have any issues. They are thorough in the treatment and I always get a summary of what was treated. They are professional and knowledgeable in their product and line of service.

Reply from Aptive Pest Control - San Antonio
The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me what he'd paid special attention to and let me know when he was finished. I'm very satisfied.

Reply from Aptive Pest Control - San Antonio
Tyler did a thorough explanation of where the termites were and how they live. He also had pictures of the live termites.

Reply from Aptive Pest Control - San Antonio
My experience with APTIVE pest control is always completed to my specifications.

Reply from Aptive Pest Control - San Antonio
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