Disappointed in several things: I was told I could cancel at any time. No, I'm stuck in a year contract. I was charged the day I signed up and a technician came to treat my yard that day. I was... See more
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Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... See more
Company replied
Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they... See more
Company replied
Aptive Pest Control is great because they are friendly, affordable, and know what their doing. They make it easy to get a hold of them if you need to change your service date or make payment arrangeme... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8145 Ronson Rd, 92111, San Diego, CA, United States
- 16195540171
We overthink pests so you don't have to.
4.4
Excellent
228 reviews
Asks customers to review
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Disappointed in several things:
Disappointed in several things:
I was told I could cancel at any time. No, I'm stuck in a year contract. I was charged the day I signed up and a technician came to treat my yard that day. I wasn't able to get out of my contract with my company because they needed a month's notice. So two treatments and two services in one month.
Upon my yard being treated I received pictures of my neighbors house being treated. I called and reported that.
After my place was treated , I asked the technician if the dirt bank was treated with granuals which penetrated 3 inches deep. That was my selling point! They had to schedule another time to come out to spread the granuals.
I've had two different technicians the past two months; both did a great job. I would prefer one technician each time.
Will see how this year goes. I hope I didn’t make a mistake by changing from company that we have had since 1995!
June 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good pest control service
Since becoming an Aptive client, I have had no pest infestations of any kind. Furthermore, their technicians have consistently been punctual, and personally pleasant.
June 10, 2026
Reply from Aptive Pest Control - San Diego
Hi Conway,
Thank you for sharing your experience with Aptive. We’re glad to hear you’ve had no pest infestations since starting service and that our service professionals have been punctual and pleasant during each visit.
We appreciate your trust in Aptive and are happy to keep things handled so your home stays protected and your experience continues to be a positive one.
-Jasmine, Aptive Care Team
Tim completely turned around my…
Tim completely turned around my experience with Aptive during a recent re-treatment visit. After my initial service on 27May2026, I still had concerns about ant activity and noticed that the eaves and spider webs around my home had not been thoroughly cleaned, nor ant baits was add to the correct location when the infestation occured.
Tim took the time to carefully inspect the situation, patiently explain the ant activity I was seeing, and walk me through the treatment plan. He was knowledgeable, professional, and genuinely cared about addressing my concerns rather than rushing through the appointment.
What impressed me most was his attention to detail. He thoroughly cleaned the eaves and removed spider webs that should have been addressed during the previous service 4 days ago. He took pride in his work and made sure everything was completed properly before leaving.
Customer service and workmanship make a huge difference, and Tim delivered both. He transformed what had been a disappointing experience into a positive one and restored my confidence in Aptive's service. Thank you, Tim, for your professionalism, patience, and dedication to doing the job right.
May 28, 2026
Reply from Aptive Pest Control - San Diego
Hi there,
We really appreciate you taking the time to share this detailed feedback. I’m sorry your initial service didn’t meet expectations, especially with the continued ant activity and the missed details around eaves cleaning and bait placement.
I’m glad to hear Tim was able to step in and turn things around. It’s great that he took the time to inspect the issue, explain what was going on, and address everything thoroughly with care and professionalism.
At Aptive, our goal is always to make sure things are fully handled the right way, not just completed. We appreciate you recognizing Tim’s effort and giving us the chance to restore your confidence in Aptive.
-Jasmine, Aptive Care Team
Love Aptive!
The Service Representative was great and an excellent communicator. Awesome job.
June 2, 2026
Reply from Aptive Pest Control - San Diego
Hi there,
Thank you for the great feedback! We’re so glad to hear your service representative provided excellent communication and did such a great job during your visit.
At Aptive, our goal is to make sure every experience feels handled with care and professionalism from start to finish, so it’s great to know that came through in your service. We truly appreciate you choosing Aptive and taking the time to share your support.
-Jasmine, Aptive Care Team
Service was good.
June 2, 2026
Reply from Aptive Pest Control - San Diego
Hi Barry,
Thank you for the feedback! We’re glad to hear you had a good experience with your service from Aptive.
At Aptive, our goal is to make sure everything is handled with care and consistency from start to finish. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Complete service
The technician was nice, and asked if I had any special needs. Since she was here for such a short time, however, I question if the service was complete.
May 16, 2026
Reply from Aptive Pest Control - San Diego
Thank you for sharing your feedback with us, Joanie! We’re really glad to hear that our service professional was kind and checked for any specific needs, though it makes sense to have questions if the visit felt shorter than expected. If you're open to it, please email socialmedia@goaptive.com with your service address and any additional details about the visit so our team can review what was completed and assist further. We're here to help!
-Alexis, Aptive Care Team
Tre was very helpful
Tre was very friendly, listened to what our concerns were and addressed them. He explained what he would do during this visit which covered what we needed done.
May 21, 2026
Reply from Aptive Pest Control - San Diego
We really appreciate you taking a moment to share this with us, Claudette Russo! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Carlos the technician was very polite…
Carlos the technician was very polite and courteous. He answered all my questions. He shared the safety concerns of our pets. And we all had a good laugh.
May 22, 2026
Reply from Aptive Pest Control - San Diego
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Techs always seem to do a thorough job…
Techs always seem to do a thorough job of apply the necessary chemicals and we have only had ants in the house once over all of the time we have used Aptive.
May 22, 2026
Reply from Aptive Pest Control - San Diego
Hi Brent,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear our service professionals consistently provide thorough treatments and that you’ve seen strong long-term results with minimal ant activity.
That’s exactly what we aim for at Aptive, making sure your pest concerns are fully handled through consistent, careful applications so you can feel confident your home is protected over time. We truly appreciate your continued trust in us!
-Jasmine, Aptive Care Team
Alex does a great job in servicing our…
Alex does a great job in servicing our property every month.
May 21, 2026
Reply from Aptive Pest Control - San Diego
Hi Terri,
We really appreciate you taking the time to share this. It is great to hear that Alex consistently does a great job servicing your property each month. That kind of dependable, ongoing care is exactly what we aim for at Aptive, because your home should always feel well looked after without any hassle. We have got this handled, and we are grateful for your continued trust in us to keep things running smoothly.
-Jasmine, Aptive Care Team
Easy and friendly!
Easy and friendly!! Got rid of our pests! Love the pics they take and send of their work. Modern and effective
May 11, 2026
Reply from Aptive Pest Control - San Diego
Hi Janee,
Thank you for sharing this. We’re glad to hear the experience felt easy and friendly, and even better that your pest concerns are being taken care of. It’s great to know the photos and updates from our Aptive service professionals add that extra layer of confidence and clarity. At Aptive, we take a we’ve got it handled approach so you can feel confident everything is being done thoroughly and effectively without added stress. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - San Diego
Thanks for taking a moment to share your experience, Kenny! We’re really happy to hear that our service professional was personable and took the time to clearly explain the work being done. That kind of communication and professionalism is something our team values every time we're at your home. We truly appreciate you being a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
A Job Well Done!
I met Kevin and this apprentice, TJ yesterday. Kevin was professional, knowledgeable, courteous and on time. After he finished the job, he sent me a detailed description and photos of the work he performed. He did a great job!
I was very happy with Kevin and the work that he did for us.
May 12, 2026
Reply from Aptive Pest Control - San Diego
Hi Michele,
Thank you for taking the time to share this thoughtful feedback. We’re so glad to hear about your experience with Kevin and TJ, and that Kevin delivered professional, knowledgeable, and courteous service while keeping you informed with detailed notes and photos after the job. That level of communication and care is exactly what we strive for at Aptive.
We’ll be sure to pass your kind words along to Kevin and TJ, they’ll really appreciate hearing this. We’ve got this handled on our end to keep that same standard of service going strong for you, and we truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
technician polite & professional
technician polite, prompt & professional. good about responding to my requests/needs
May 8, 2026
Reply from Aptive Pest Control - San Diego
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Person showed up late in the day
Person showed up late in the day. No prior notification, no one had been to the house to spray or check in over 9 months and the person was done in about 10-15 minutes and we still have an 🐜 ant issue.
April 25, 2026
Reply from Aptive Pest Control - San Diego
Hi Paige,
I’m really sorry to hear about this experience, especially with the lack of communication, the long gap in service, and the fact that you’re still dealing with ants. That’s understandably frustrating, and it’s not the experience we aim to deliver at Aptive.
We take consistency, proper notification, and thorough treatment seriously, so what you described definitely needs to be reviewed. We’d like to take a closer look at your account and the recent visit to understand what happened and make this right for you.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can address the ant issue and ensure you’re properly taken care of moving forward. We’ve got this handled from here, and we’re committed to working with you to get your home back to where it should be.
-Jasmine, Aptive Care Team
Absolute attention to detail with competence!
The diligence, professionalism, and attention to detail Jose provided are extremely valuable.
May 5, 2026
Reply from Aptive Pest Control - San Diego
We appreciate your feedback, Diana! We’re really glad to hear Jose’s diligence, professionalism, and attention to detail stood out to you. It’s great to know his approach made a meaningful difference in your experience. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Our technician was great
Our technician was great. He was the best, did a complete service.
April 30, 2026
Reply from Aptive Pest Control - San Diego
Thanks for taking a moment to share this with us, John! We’re happy to hear that our service professional provided such great service and completed a thorough treatment. We appreciate your feedback, and we're so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
A stellar performance by your technician!!!
The woman who was the technician on this particular visit was knowledgeable, professional, and personable. I was in the yard during her application of the chemicals and was very impressed with how thorough she was. Once finished with the chemical application she then swept for spider webs. I noted that; although all technicians did this, she was a lot more thorough than any of the others. During the application of chemicals; since I was present, she explained why she was spraying were she was spraying. I truly appreciated this aspect.
I was so impressed with her approach that I would like to request her for all the future visits by Aptive Pest Control.
April 28, 2026
Reply from Aptive Pest Control - San Diego
Hi Jeffrey,
It’s great to hear your service professional made such a strong impression with her knowledge, professionalism, and personable approach. Being thorough during the application and taking the time to explain the “why” behind the treatment really helps build trust, especially when you’re outside and able to see everything firsthand.
We’re especially glad to hear the attention to detail, including the spider web sweeping, stood out to you as well. At Aptive, we aim to make every visit feel like it’s fully handled with care, communication, and consistency you can rely on. We’ll be sure to share your kind words with her, and we truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Good company they do what they have to
Good company they do what they have to. Do. They always give a heads up when they’re coming.
April 28, 2026
Reply from Aptive Pest Control - San Diego
It’s great to hear you find the service reliable and that our team communicates ahead of each visit, Bob! Keeping you informed and delivering on what’s promised is exactly what we aim for. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - San Diego
Hi David,
That’s great to hear, and I really appreciate you taking the time to share it. Prompt, informative, and organized is exactly the experience I aim for at Aptive, so I’m glad everything felt smooth and clear from start to finish.
Thank you for choosing Aptive, I’m happy we could keep things handled for you at a 10 out of 10 level, and I look forward to continuing that same standard moving forward.
-Jasmine, Aptive Care Team
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