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Aptive Pest Control - San Diego Reviews 

234
TrustScore 4.5 out of 5

4.4

8145 Ronson Rd, 92111 San Diego, CA, US


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Rated 1 out of 5 stars

Absolutely horrible door to door rep that disregarded private property no trespassing sign, disregarded our no soliciting sign, and disregarded our "do not knock or ring doorbell, no excuses no except... See more

Company replied

Rated 5 out of 5 stars

Each service tech that comes out here is also so kind and efficient. Each one provides excellent customer service they are here!

Company replied

Rated 5 out of 5 stars

Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... See more

Company replied

Rated 5 out of 5 stars

Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - San Diego

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8145 Ronson Rd, 92111, San Diego, CA, United States

  • 16195540171
Promotion box for Aptive Pest Control - San Diego

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.4

All reviews

(234)

28,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Great representative

Great representative. He .kept in constant contact with me and did his job well.

March 17, 2026
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Reply from Aptive Pest Control - San Diego

Hi Janet,

Thank you for sharing your experience! We’re glad to hear your service professional stayed in constant communication and made sure everything was handled with care throughout your visit.

At Aptive, we believe great service is about both quality work and keeping you informed every step of the way, so it’s great to know that came through. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, we’ve got this handled.

-Jasmine

Rated 4 out of 5 stars

For tA home with protection from bugs is always betterge short time that I made an…

For tge short time that I made an agreement with this company We are very pleased with your services and staff. They are pleasant and do their job very professional each time.

March 6, 2026
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Reply from Aptive Pest Control - San Diego

Hi Maria,

Thank you for taking the time to share your experience! We’re thrilled to hear that you’ve been pleased with our services and that our team has made a positive impression. At Aptive, we take pride in having service professionals who are not only effective but also courteous and professional with every visit.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Professional staff and exceptional job…

Professional staff and exceptional job performance.

March 4, 2026
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Reply from Aptive Pest Control - San Diego

Hi Bonnie,

Thank you for sharing your feedback! We’re thrilled to hear that our team provided professional service and delivered exceptional results. At Aptive, we take pride in ensuring every visit is thorough, effective, and handled with care. We truly appreciate you choosing Aptive to help keep your home protected.

-Jasmine

Rated 4 out of 5 stars

Jonathan lead tech

Jonathan Stanley came by this morning. He was thorough, checked and refilled rat traps, cleaned gutters in both the house and garage. He has strong work ethic, courteous and polite. Good bless you, brother.

Each tech that has come out have been polite. We're hoping the rat traps will work to rid of us these pests! If it works, will change to 5 stars.

March 10, 2026
Unprompted review
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Reply from Aptive Pest Control - San Diego

Hi Amy,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jonathan provided such thorough service and that you found him courteous and professional. At Aptive, we take pride in our service professionals going above and beyond to make sure every visit is handled with care and attention.

We completely understand wanting to see the results from the rat traps, and we’re hopeful they help you get the pest situation under control. If there’s anything else you need or any questions along the way, please don’t hesitate to reach out to us at socialmedia@goaptive.com. Our team is here to make sure your home stays protected.

We truly appreciate you choosing Aptive and for recognizing the hard work of our service professionals!

-Jasmine

Rated 4 out of 5 stars

Nice job

Always call/text beforehand. Ask if there are special concerns, etc. Take photos too.

March 3, 2026
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Reply from Aptive Pest Control - San Diego

Hi Diana,

Thank you for taking the time to share your experience. It’s great to hear that the communication before your service and the attention to your concerns have stood out to you.

At Aptive, we believe good communication is a big part of providing great service. Our service professionals aim to give a heads-up before arriving, check in about any specific pest concerns, and document their work with photos so you can feel confident about the treatment being completed at your home.

We truly appreciate you choosing Aptive and being part of the neighborhood we serve. Your feedback means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Great services and great customer…

Great services and great customer service

March 1, 2026
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Reply from Aptive Pest Control - San Diego

Hi Elvira,

Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve had a positive experience with both our services and our customer service team.

At Aptive, we take pride in providing thorough and reliable pest control while ensuring our customers feel supported and informed every step of the way. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Alonso was very courteous and…

Alonso was very courteous and knowledgeable.He took care of all our issues and concerns. He communicated well with us before and after service as requested. I would like to request to have him back for our future services.

February 28, 2026
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Reply from Aptive Pest Control - San Diego

Hi Farzin,

Thank you for sharing your experience! We’re thrilled to hear that Alonso was courteous, knowledgeable, and addressed all of your concerns while keeping you informed before and after service. At Aptive, we take pride in delivering professional, attentive, and personalized service, and it’s wonderful to know Alonso made such a positive impression. We’ll be happy to note your request to have him back for your future services, and we truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

professional job

good communication about the upcoming visit.
very thorough application of chemicais

March 5, 2026
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Reply from Aptive Pest Control - San Diego

Hi Harris,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service included clear communication about the upcoming visit and a thorough application of treatments. Our team works hard to provide effective, attentive service while keeping you informed every step of the way. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable. Very thorough. Great communication. Courteous, friendly and professional.

March 4, 2026
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Reply from Aptive Pest Control - San Diego

Hi Jo,

Thank you for sharing such thoughtful feedback! We’re thrilled to hear that your Aptive service was knowledgeable, thorough, and communicated clearly, all while being courteous and professional. Our team works hard to provide attentive and effective service at every visit, and it’s always rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The techs show up on time and say hello…

The techs show up on time and say hello then get to work. They are always polite and efficient.

February 25, 2026
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Reply from Aptive Pest Control - San Diego

Hi Tim,

Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently arrives on time, is polite, and works efficiently. Providing professional and reliable service is a top priority for us, and it’s wonderful to know that our team’s efforts make a positive impression. We truly appreciate you choosing Aptive to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Technician Fernando is TERRIFIC

Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addresses our unique situation! He provides the best customer service experience. We trust him and specifically ask for him by name to service our home! Great asset to Aptive!

February 27, 2026
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Reply from Aptive Pest Control - San Diego

Hi Linda,

Thank you so much for sharing your experience! We’re thrilled to hear that Fernando is providing such professional, expert, and personable service. At Aptive, our service professionals take pride in going the extra mile to address each customer’s unique situation, and it’s wonderful to know Fernando is delivering that level of care and expertise for you.

We truly appreciate your trust in Aptive and Fernando, and we’re grateful to have him as part of our team. We look forward to continuing to keep your home protected and comfortable!

-Jasmine

Rated 5 out of 5 stars

Recommend 100%

Excellent customer service

March 1, 2026
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Reply from Aptive Pest Control - San Diego

Hi Teresa,

Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve had an excellent experience with our customer service. At Aptive, we take pride in providing professional, attentive, and reliable support to ensure our customers feel confident and cared for.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.

-Jasmine

Rated 5 out of 5 stars

Pleased with this service

Arrived in a timely manner. Checked in with me when they arrived. Introduced themselves and told me what they were going to do. Checked to see if anything needed to be done inside the home before working on the outside. Did it and provided pictures via text so I could see that the work was completed. Asked if anything more was necessary.

February 20, 2026
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Reply from Aptive Pest Control - San Diego

Hi Velanda,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team provided timely, professional, and thorough service. At Aptive, we take pride in clear communication, attention to detail, and keeping our customers informed every step of the way.

It’s great to know that the check-ins, introductions, and photos helped give you confidence in the work being done. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 4 out of 5 stars

Very good company

They have done a great job at my home. The only issue is they don’t send the same person every time. So I feel like I have to be there to train them as my house and property are a little different. Some technicians are more thorough than others. But overall very good company. And the products they use are very effective.

February 28, 2026
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Reply from Aptive Pest Control - San Diego

Hi Lee,

Thank you for taking the time to share your feedback. We’re thrilled to hear that you’re happy with the results and find our products effective. At Aptive, we take pride in providing reliable, professional service, and it’s wonderful to know that overall your experience has been positive.

I completely understand your concern about having different service professionals visit your home. Each home is unique, and we strive to provide consistent, thorough service on every visit. Your feedback is very helpful as we continue to improve training and communication so each service is as seamless as possible.

We truly appreciate your trust in Aptive and for letting us help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

A Great Service for Keeps

Aptive services have kept our place pest-free for the last 10 years. Always on time.

February 28, 2026
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Reply from Aptive Pest Control - San Diego

Hi Merry,

Thank you for sharing your experience and for being a valued Aptive customer for the past 10 years! We’re thrilled to hear that our services have kept your home protected and that our team has been consistently punctual.

At Aptive, we take pride in providing reliable, professional, and thorough pest control that gives our customers peace of mind. We truly appreciate your trust in us and look forward to continuing to protect your home for many years to come.

-Jasmine

Rated 5 out of 5 stars

The technician had an extreme attention…

The technician had an extreme attention to detail. We would like the same technician to be deployed to our location on our next service date. Very pleased with service.

February 28, 2026
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Reply from Aptive Pest Control - San Diego

Hi Myong,

Thank you for sharing your experience! We’re thrilled to hear that your service professional provided such thorough, detailed service. At Aptive, we take pride in having service professionals who are attentive, professional, and committed to providing the highest quality pest control.

We’ll make a note of your request to have the same service professional for your next service, and we’re glad to know you’re very pleased with the service. Thank you for trusting Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

The techs contact me before arrival and…

The techs contact me before arrival and then once on site ask what issues we are having and they address each area. Then tell me exactly what they did. Alwsys on point

February 17, 2026
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Reply from Aptive Pest Control - San Diego

Hi Michael,

Thank you for sharing your feedback! We’re so glad to hear that our team consistently keeps you informed, addresses your concerns, and provides clear explanations of the work completed. At Aptive, we take pride in delivering thorough, reliable service that gives our customers confidence in the protection of their homes. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 4 out of 5 stars

Aptive returned to my house to treat an…

Aptive returned to my house to treat an area inside the house. I have waited a week but the treatment for ants does NOT seem to have helped. Perhaps a longer time is needed. I appreciate their prompt return to try and satisfy my concerns. Hopefully soon the ants will disappear since the heat is coming to our area.

February 19, 2026
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Reply from Aptive Pest Control - San Diego

Hi Paul,

Thank you for sharing your experience and for recognizing the quick return visit, we really appreciate that.

We understand how discouraging it can be to still see ant activity after treatment. In many cases, ant control can take a little time, especially since the product is designed to be carried back to the colony. With warmer weather approaching, activity can sometimes increase briefly before you begin to notice a real decline.

At Aptive, our goal is to make sure the issue is fully resolved, not just temporarily addressed. If you’re still seeing activity soon, please reach out to us at socialmedia@goaptive.com and we’ll gladly reassess and provide additional support. Thank you for choosing Aptive and giving us the opportunity to make this right.

-Jasmine

Rated 1 out of 5 stars

They used to be good but no more

They used to be good but no more. Most of the guys are lazy (not all) and don't do their job. Always making excuses.

February 12, 2026
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Reply from Aptive Pest Control - San Diego

Hi Tasneem,

Thank you for your honest feedback. It is especially tough to read that you feel the quality has declined, particularly if you previously had good experiences with Aptive. When expectations are not met, that is frustrating, and we take that seriously.

Our service professionals are trained to complete each treatment thoroughly and communicate clearly about what is being done at your home. If you have experienced rushed service or excuses instead of solutions, that does not reflect the standard we hold ourselves to at Aptive. While we are grateful for the many team members who work hard every day, consistency matters, and you should receive the same high level of service each time.

We would truly appreciate the opportunity to look into your account, review your recent services, and make this right. That may include addressing performance concerns directly with the local team and ensuring your next service meets the expectations you originally had when you chose Aptive.

Please reach out to us directly at socialmedia@goaptive.com with your name and service address so we can personally follow up. Your feedback helps us improve, and we value the chance to rebuild your confidence in Aptive.

-Jasmine

Rated 5 out of 5 stars

Aptive does a great job

Aptive Pest Control does a great job of keeping me informed about their arrival times and clearly explaining what services they have performed. They always check in to see if I have any concerns about bugs or pests, which I really appreciate. Their communication and thoroughness make me feel confident in their service.

February 17, 2026
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Reply from Aptive Pest Control - San Diego

Hi Will,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been keeping you informed and providing clear updates on the services performed. At Aptive, thorough communication and attentiveness to our customers’ concerns are core to the service we provide, and it’s wonderful to know that it makes you feel confident in your home’s protection.

We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback encourages us to continue delivering the high level of service our customers deserve.

-Jasmine

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