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Aptive Pest Control - San Diego Reviews 

234
TrustScore 4.5 out of 5

4.4

8145 Ronson Rd, 92111 San Diego, CA, US


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Rated 1 out of 5 stars

Absolutely horrible door to door rep that disregarded private property no trespassing sign, disregarded our no soliciting sign, and disregarded our "do not knock or ring doorbell, no excuses no except... See more

Company replied

Rated 5 out of 5 stars

The tech checked in as he arrived asked if I had any issues and did a thorough check around on his own and sprayed the edge for antas.

Rated 5 out of 5 stars

Each service tech that comes out here is also so kind and efficient. Each one provides excellent customer service they are here!

Company replied

Rated 5 out of 5 stars

Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... See more

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Company details

  1. Pest Control Service

About Aptive Pest Control - San Diego

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8145 Ronson Rd, 92111, San Diego, CA, United States

  • 16195540171
Promotion box for Aptive Pest Control - San Diego

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.4

All reviews

(234)

28,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Aptive does a great job

Aptive Pest Control does a great job of keeping me informed about their arrival times and clearly explaining what services they have performed. They always check in to see if I have any concerns about bugs or pests, which I really appreciate. Their communication and thoroughness make me feel confident in their service.

February 17, 2026
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Reply from Aptive Pest Control - San Diego

Hi Will,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been keeping you informed and providing clear updates on the services performed. At Aptive, thorough communication and attentiveness to our customers’ concerns are core to the service we provide, and it’s wonderful to know that it makes you feel confident in your home’s protection.

We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback encourages us to continue delivering the high level of service our customers deserve.

-Jasmine

Rated 5 out of 5 stars

Always on time

Always on time, very respectful, but friendly communication. Works independently but asks if there are specific needs to be addressed.

February 10, 2026
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Reply from Aptive Pest Control - San Diego

Hi Jody,

Thank you for sharing your feedback! We’re so glad to hear that your service professional has been punctual, respectful, and friendly while also attentive to your specific needs. At Aptive, we take pride in providing independent, thorough service while keeping open communication to ensure your home is fully protected.

We truly appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours motivates us to continue delivering the high-quality, professional service our customers deserve.

-Jasmine

Rated 5 out of 5 stars

All great!

Dejanelle got to the house bright and early, was very communicative and friendly, and texted pics of all the areas treated outside.

February 13, 2026
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Reply from Aptive Pest Control - San Diego

Hi Mike,

Thank you for sharing your experience! We’re thrilled to hear that Dejanelle arrived on time, was communicative and friendly, and provided photos of the areas treated outside. At Aptive, we take pride in delivering thorough service with clear communication so our customers feel informed and confident every step of the way.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, thorough & friendly.

February 10, 2026
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Reply from Aptive Pest Control - San Diego

Hi Betsy,

Thank you for sharing your feedback! We’re so glad to hear that our team provided knowledgeable, thorough, and friendly service. At Aptive, we strive to make every visit professional and reassuring, so it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

On time

On time, easy to communicate with them. Helpful if there is a problem. They solve the problem
.

February 4, 2026
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Reply from Aptive Pest Control - San Diego

Hi Vivian,

Thank you for sharing your experience! We’re thrilled to hear that our team has been on time, easy to communicate with, and effective at solving any problems. At Aptive, we take pride in providing reliable, responsive, and thorough service to keep every home and yard we protect safe and comfortable.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is the absolute best pest…

Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they treated areas of our home.
If you need reliable and reasonably priced pest control service, look no further. Thank you Aptive!

February 6, 2026
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Reply from Aptive Pest Control - San Diego

Hi Nicholas,

Thank you so much for your kind words! We’re thrilled to hear that our team’s professionalism, friendliness, and thoroughness made such a positive impression. Providing detailed reports and photos is one way we strive to give our customers confidence in the care we provide, and it’s wonderful to know it’s appreciated. We truly value your trust and are grateful you chose Aptive for reliable, effective, and reasonably priced pest control!

-Jasmine

Rated 5 out of 5 stars

Our Aptive service tech Jonathan was…

Our Aptive service tech Jonathan was friendly, helpful and knowledgeable. He did a great job and I would heartily recommend both him and Aptive.

February 5, 2026
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Reply from Aptive Pest Control - San Diego

Hi there,

Thank you so much for your kind words and for choosing Aptive. We’re thrilled to hear that Jonathan provided such friendly, helpful, and knowledgeable service, and that his work made a great impression. We’re proud to have service professionals like him on our team who truly care about the homes and families they serve. Your recommendation means a great deal to us, and we truly appreciate you being part of the Aptive family. We look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

This technician took his time and…

This technician took his time and really seemed to care what areas he treated. Appreciated his watching out for our two cats.

January 24, 2026
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Reply from Aptive Pest Control - San Diego

Hi there,

Thank you for sharing your experience. We’re thrilled to hear that our service professional took the time to carefully treat your home and looked out for your two cats. Attention to detail and care for our customers’ homes and pets is exactly what we strive for at Aptive.

We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, thoughtful service for your home and family.

-Jasmine

Rated 5 out of 5 stars

Excellent Technician service!!

If this service were not excellent, then I would write a review explaining why.

This Technician gets 10 stars all around.

January 23, 2026
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Reply from Aptive Pest Control - San Diego

Hi Carol,

We’re thrilled to hear such high praise for our service professional! At Aptive, we take pride in delivering attentive, thorough, and effective service, and it’s wonderful to know our efforts made such a positive impression. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Rated 4 out of 5 stars

Job got done

Did his job but didn't say much.

January 16, 2026
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Reply from Aptive Pest Control - San Diego

Hi Barbara,

Thank you for taking the time to share your feedback. I’m glad to hear that the service was completed, but I understand how important it is to have clear communication from our service professionals. We want every customer to feel informed and confident in the work being done around their home.

At Aptive, we’ll make sure to share your feedback with our team so we can continue improving communication during visits. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to care for your home.

-Jasmine

Rated 4 out of 5 stars

I still have spiders

I still have spiders, webs and ants, but the people they send are great. The only disappointment is, they send a different person every time.

January 15, 2026
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Reply from Aptive Pest Control - San Diego

Hi Brian,

Thank you for sharing your experience and for recognizing the service professionals who’ve been out, that feedback truly means a lot. At the same time, I understand how disappointing it is to still be seeing spiders, webs, and ants after service. That can make it feel like the results aren’t matching the effort, and that’s frustrating.

Consistency and effectiveness both matter, and while different service professionals may rotate, your service plan and notes should carry over seamlessly each visit. If pests are still active, that tells us there’s more we should be addressing.

We’d appreciate the opportunity to review your account, go over what’s been done so far, and make sure future visits are focused on the areas that need the most attention. Your feedback helps us improve, and we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - San Diego

Hi Pamela,

Thank you for sharing your experience! At Aptive, our service professionals take pride in making sure each yard is well cared for, so it’s great to hear your visit made a positive difference. We appreciate you trusting Aptive with your home and for being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Bug free zone

I’m loving not seeing any bugs inside the house

January 15, 2026
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Reply from Aptive Pest Control - San Diego

Hi James,

Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying a protected home. At Aptive, our goal is to provide effective, thorough pest control so you can feel comfortable and confident in your space.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. It’s rewarding to know our services are making a difference!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Jim,

Thank you for sharing your feedback! We’re thrilled to hear that your service professional provided excellent service. At Aptive, we strive to provide reliable, thorough, and friendly service on every visit.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 4 out of 5 stars

The person who came was efficient and…

The person who came was efficient and know what is he doing.

January 15, 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi there,

Thank you for taking the time to share this. We’re glad to hear your Aptive service professional was efficient and knowledgeable, that’s exactly the experience we aim to provide. We’ll be sure to pass along your feedback to the team, as recognition like this means a lot. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust.

-Jasmine

Rated 5 out of 5 stars

I like them

I like them. You have to stay on top of how often they show up. I asked for quarterly and they start showing up every month or every other month.

January 15, 2026
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Reply from Aptive Pest Control - San Diego

Hi there,

Thank you for sharing your feedback. We’re glad to hear that you like your Aptive service, but we understand how frustrating it can be when the visit frequency doesn’t match what you requested. Our goal is always to provide service on the schedule that works best for you, and we’d appreciate the opportunity to review your account and make sure your visits are aligned with your quarterly plan. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can address this and ensure your experience meets your expectations. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust and feedback.

-Jasmine

Rated 4 out of 5 stars

Like the advanced notice before they…

Like the advanced notice before they arrive and friendly service.

January 15, 2026
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Reply from Aptive Pest Control - San Diego

Hi Daniel,

Thank you for sharing this! We’re glad to hear you appreciate the advance notice and the friendly service from your Aptive service professional. Clear communication and a positive experience at your home are important to us, and it’s great to know that’s been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate you.

-Jasmine

Rated 2 out of 5 stars

The technician said he would send me…

The technician said he would send me pictures after the treatment and he never did. I contacted the company and told them and never received a response.

January 7, 2026
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Reply from Aptive Pest Control - San Diego

Hi Laurie,

Thank you for sharing this, and I appreciate you bringing it to our attention. I can understand how frustrating it would be to expect follow-up photos after your service and then feel left hanging when you reached out and didn’t hear back. That’s not the level of communication or care we aim to provide at Aptive.

We want to take a closer look at what happened and make sure your concerns are addressed properly. Clear follow-up and responsiveness are important to us, and we’d like the opportunity to get this back on track for you.

Thank you for being part of the Aptive community. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can connect directly and make this right.

-Jasmine

Rated 5 out of 5 stars

Great job Dave!

The technician Dave did a great job! He addressed all my concerns. Very nice and respectful guy. Thank you!

January 10, 2026
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Reply from Aptive Pest Control - San Diego

Hi Ida,

We’re thrilled to hear that Dave was able to address all your concerns with professionalism and care! At Aptive, we take pride in having service professionals who are not only knowledgeable but also respectful and friendly in every home they visit. Thank you for choosing Aptive and being part of our community. We’re glad to know you had such a positive experience.

-Jasmine

Rated 5 out of 5 stars

Great job Ricardo

Service Professional Ricardo was courteous, professional & knowledgeable. He kept me updated with his arrival time & thoroughly explained to me the treatment process afterwards. Thank you Ricardo.

January 10, 2026
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Reply from Aptive Pest Control - San Diego

Hi Loida,

We’re glad to hear that Ricardo provided courteous, professional, and knowledgeable service. At Aptive, we take pride in keeping our neighbors informed and making sure every visit is thorough and clear. Thank you for choosing Aptive and being part of our community. We’re thrilled that Ricardo could make your experience a positive one.

-Jasmine

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