Absolutely horrible door to door rep that disregarded private property no trespassing sign, disregarded our no soliciting sign, and disregarded our "do not knock or ring doorbell, no excuses no except... See more
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The tech checked in as he arrived asked if I had any issues and did a thorough check around on his own and sprayed the edge for antas.
Each service tech that comes out here is also so kind and efficient. Each one provides excellent customer service they are here!
Company replied
Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8145 Ronson Rd, 92111, San Diego, CA, United States
- 16195540171
We overthink pests so you don't have to.
4.4
Excellent
235 reviews
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Reply from Aptive Pest Control - San Diego
Hi Edward,
Thank you for your feedback! We’re glad to hear our team was polite, professional, and attentive. At Aptive, providing attentive and courteous service is always our goal, and your kind words mean a lot to our team.
-Jasmine
I can’t say enough good things about…
I can’t say enough good things about Aptive! From day one, their team has been amazing—super friendly, professional, and always willing to answer my questions. They don’t just rush through the job; they really take the time to make sure everything is done right. I love that they use eco-friendly products, so I feel good about having them around my home. Since starting service, I’ve noticed a huge difference—no more ants, spiders, or surprise pests! Scheduling is easy, and they even follow up to make sure I’m happy. Honestly, it’s such a relief knowing my home is protected. Highly recommend Aptive to anyone who wants peace of mind and great service
January 6, 2026
Reply from Aptive Pest Control - San Diego
Hi Debra,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s friendly, professional approach and attention to detail have made such a difference for you. It’s wonderful to know that our eco-friendly products and thorough service have helped keep your home protected and given you peace of mind.
We also appreciate your recognition of our scheduling and follow-up process, making things easy and ensuring you’re satisfied is a priority for us. Your kind words mean a lot to the entire Aptive team, and we’re grateful for your trust and recommendation.
-Jasmine
I’ve had an issue with chemical…
I’ve had an issue with chemical staining the paint on my house. They all say they will note it and after checking in with the company yesterday, no one has ever noted this problem. This technician and most all of them are here for only 10-12 min of work. $140 is a lot for 10-12 min of work and a square of bait in the garage. This technician “noted” that I get upset unless a mister is used. Absolutely untrue and after checking with the company he never “noted” it in his report that the chemical is staining the paint. I was told on the phone that someone would reach out to me to address issues but no one has a day and a half later.
January 3, 2026
Reply from Aptive Pest Control - San Diego
Hi Danielle,
Thank you for taking the time to share this feedback. At Aptive, we take concerns like this seriously, especially when it comes to protecting your home and making sure your experience reflects the value of our service.
We understand how frustrating it is to repeatedly mention an issue like chemical staining on your paint and then find that it wasn’t properly noted. Accurate service notes and clear follow up matter, and it’s disappointing to hear that this breakdown left you feeling unheard. We also recognize your concerns about service time and expectations, and it’s important to us that what’s discussed with you is accurately reflected in your account.
We’d appreciate the opportunity to look into this further and work toward a resolution. Please reach out to us at socialmedia@goaptive.com with your service address so we can review the details and connect with you directly.
Thank you again for sharing your experience and giving Aptive the chance to make this right.
-Jasmine
Technician was Thorough
The technician did not call before coming, but he did his work thoroughly and followed my instructions to avoid spraying where I feed birds.
January 2, 2026
Reply from Aptive Pest Control - San Diego
Hi Chaparral,
Thank you for sharing your experience. We’re glad to hear the service was thorough and that your instructions to avoid the bird feeding areas were followed, attention like that is important to us.
We also appreciate your feedback about the lack of a call ahead. Clear communication before visits is important, and we’ll use your comments to reinforce this with our team.
Thanks again for being part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Maggie,
Thank you for sharing your feedback! We’re glad to hear that our team is thorough and takes the time to ask about any concerns you may have. At Aptive, listening to our customers and addressing their specific needs is a key part of providing effective, reliable pest protection.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
The technician was very attuned to our…
The technician was very attuned to our needs. He was patient about questions that I had about srvice.
December 23, 2025
Reply from Aptive Pest Control - San Diego
Hi Tim,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was attentive and patient in addressing your questions. At Aptive, we strive to provide service that is not only effective but also informative and supportive, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Victoria,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your service professional was friendly and helpful. At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know that our efforts are reflected in your experience. We truly appreciate your trust in us and look forward to continuing to serve you.
-Jasmine
I like the reminders of the scheduled…
I like the reminders of the scheduled service. Also, the notice before tech is about to arrive and that he checked in to be sure if anything needs additional service.
Everyone is always friendly and professional.
December 18, 2025
Reply from Aptive Pest Control - San Diego
Hi Livier,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our reminders, check-ins, and advance notices help keep you informed and prepared for each visit, and that our team consistently provides friendly and professional service.
At Aptive, we strive to deliver thorough, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
An upgrade to a monthly bill which…
An upgrade to a monthly bill which includes an upgrade in quality pest control.
December 24, 2025
Reply from Aptive Pest Control - San Diego
Hi Sallie,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your upgraded monthly plan is providing enhanced pest control and added value.
At Aptive, we strive to provide thorough, reliable, and professional service at every visit, and it’s wonderful to know our solutions are helping meet your needs. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Tarsis is amazing!
Tarsis is awesome, he’s extremely thorough and detailed in his work. I really appreciate his explanations of the bugs we’re seeing, he has been very helpful in caring for our home!
December 22, 2025
Reply from Aptive Pest Control - San Diego
Hi Matt,
Thank you for sharing your experience! We’re thrilled to hear that Tarsis has been thorough and detailed while providing clear explanations about the bugs you’re seeing. At Aptive, we take pride in having service professionals who educate and support our customers while taking great care of their homes.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates Tarsis and the entire team to continue delivering exceptional service.
-Jasmine
Professional and courteous employees!
Very pleasant technician that explained what he was going to do and asked if we had any special issues we needed checked out.
December 14, 2025
Reply from Aptive Pest Control - San Diego
Hi Pedro,
Thank you for sharing your feedback. I’m glad to hear that our service professional was pleasant, explained the service clearly, and checked in about any special concerns you had.
At Aptive, we strive to provide attentive, thorough service while keeping our customers informed every step of the way. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Worth every penny
Tech was on time. Did great work. Great attn: to detail. I asked for one thing and he did it right away. We had Aptive at the house for years, then we rented out our house for a year and we were not getting serviced. We could tell the difference. We had to bring Aptive back and things are much better.
December 17, 2025
Reply from Aptive Pest Control - San Diego
Hi Zac,
Thank you for sharing your experience. We’re glad to hear that your Aptive service professional was punctual, attentive, and handled your request right away. Attention to detail and doing the job correctly the first time is exactly what we strive for.
It’s great to know that having Aptive back in your home has made a noticeable difference. We truly appreciate your trust in us over the years and are honored to continue protecting your home. Your feedback means a lot to our team and will be shared with the service professional.
-Jasmine
Fernando was professional and thorough…
Fernando was professional and thorough with his inspection of our house. He had great communication and let me know if an issue and how to resolve it. I always like the photos that are sent after the treatment. I highly recommend and have been a customer for 5+ years.
December 17, 2025
Reply from Aptive Pest Control - San Diego
Hi Shamby,
Thank you for taking the time to share your experience and for being a loyal member of the Aptive neighborhood for over five years! We’re thrilled to hear that Fernando provided such a thorough inspection, clear communication, and helpful guidance on resolving any issues. We also love that you appreciate the photos we send after each treatment, as they’re meant to give you peace of mind and a clear picture of the work we’ve done.
We truly appreciate your recommendation and continued trust in Aptive. Feedback like yours motivates our team to keep providing exceptional service.
-Jasmine
There showing up and only doing 1/2 of…
There showing up and only doing 1/2 of the house . They need to knock on the door so I could let them in the backyard
December 9, 2025
Reply from Aptive Pest Control - San Diego
Hi Samuel,
Thank you for bringing this to our attention. We understand how frustrating it is to feel like your service wasn’t fully completed, especially when access to the backyard is needed to do the job right.
At Aptive, our service professionals are expected to treat the entire exterior as outlined in your service plan, and clear communication is a big part of that. If a gate is locked or access is limited, knocking to check in should absolutely happen, and we appreciate you calling this out.
We’d like the opportunity to review your recent service, make sure everything is addressed properly, and ensure future visits go more smoothly. Please reach out to us at socialmedia@goaptive.com so we can look into this and get things back on track. We truly appreciate you being part of the Aptive family and thank you for sharing your feedback.
-Jasmine
Dont do it
I did not realize i was signing up for a contract that they make imposible to cancel
December 9, 2025
Reply from Aptive Pest Control - San Diego
Hi Miguel,
Thank you for sharing your experience. We understand how frustrating it can feel to realize something after the fact, especially when it comes to service agreements and expectations. Our goal at Aptive is always to be transparent and make sure customers feel informed and confident in their decisions.
Our services are offered under a service agreement so we can provide consistent, scheduled treatments and long-term pest prevention. That said, we never want anyone to feel trapped or misled. We’d appreciate the opportunity to review your account, walk through the agreement together, and talk through the options available based on your situation.
Your feedback matters to us, and it helps us identify where communication can be clearer. Please reach out to us directly at socialmedia@goaptive.com so we can connect with you and work toward a solution that feels fair and reasonable.
-Jasmine
Great Service
1. Service reminder,
2. Specific target area follow thru.
3. Confirmation of work completed w/ photos.
Keep up with the good work! Thanks!
December 14, 2025
Reply from Aptive Pest Control - San Diego
Hi Bernard,
Thank you for sharing your feedback! We’re thrilled to hear that our reminders, attention to specific target areas, and confirmation of work with photos have made a positive impact. At Aptive, we strive to provide thorough, transparent, and reliable service to every home we visit.
Your kind words mean a lot to our team, and we truly appreciate you being a part of the Aptive community. We look forward to continuing to protect your home!
-Jasmine
The technician is very professional
The technician is very professional, he came on time and did his job, he answered questions and gave me advise.
December 7, 2025
Reply from Aptive Pest Control - San Diego
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was professional, punctual, and took the time to answer your questions and provide helpful advice. At Aptive, we take pride in delivering knowledgeable and attentive service to ensure our customers’ homes are well protected.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
What made the experience good was the…
What made the experience good was the tech, Lorraine. She is a wonderful person to be working for the company. She was very through, consciences of her work and very efficient. Give her a pat on the back and maybe a raise, she deserves it.
December 11, 2025
Reply from Aptive Pest Control - San Diego
Hi Joe,
Thank you for sharing your feedback! We’re thrilled to hear that Lorraine provided such a thorough, conscientious, and efficient service experience. We’re proud to have service professionals like her representing Aptive, and we’ll be sure to pass along your kind words and recognition to her.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Ramon,
Thank you for sharing your experience! We’re glad to hear our team delivered the professional service you expect from Aptive.
We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.
-Jasmine
Great service by the tech that sprayed…
Great service by the tech that sprayed my house today
December 9, 2025
Reply from Aptive Pest Control - San Diego
Hi Ben,
Thank you for sharing your feedback! We’re glad to hear that your service professional provided great service during your visit. At Aptive, we strive to deliver thorough, reliable, and professional pest protection, and it’s wonderful to know our team met your expectations.
We truly appreciate having you as part of the Aptive community and look forward to keeping your home protected.
-Jasmine
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