The service is excellent. I like the way they send me a text message telling me when they will be there and who the technician is. The technicians are courteous and professional. The only thing I do... See more
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Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
This is the third attempt, 2 specific, 1 normal service. We have a small (size) ant infestation. We have identified the locations and possible entry points. Aptive has spaged outside twice and laid... See more
Company replied
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States
- 14154130540
We overthink pests so you don't have to.
4.4
Excellent
163 reviews
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They get the job done.
They have great staff who are always on time and highly professional. I can trust them to take care of all my specified needs whether I am at home, or not - no babysitting required. They keep me updated with pictures and texts. Our house is bug free. Highly recommend!
July 22, 2025
Reply from Aptive Pest Control - San Jose
Hi Barbara,
Thank you so much for your incredible review! We're thrilled to hear that our team’s professionalism, punctuality, and clear communication have helped build that level of trust—whether you're home or away. At Aptive, that’s exactly the experience we strive to deliver every visit.
Knowing your home is comfortable and that you feel confident in our care means the world to us. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family!
-Jasmine
I have had the service for three months…
I have had the service for three months now, each time they come over to spray they knock down most of the spider webs and apply their solution but within a few days the spider webs come back especially in our patio chairs and tables where I have always had the problems.
My bad: I should have done my research, the company does not have good reviews and are often referred as scammers which is true. I called the company and requested to stop the service but I had to pay the $199 dollar cancelation fee, this is really criminal when you pay for a service and they can't provide it. Please do your homework and research Aptive Pest Control before making your decision.
July 12, 2025
Reply from Aptive Pest Control - San Jose
Hi Mike,
Thank you for sharing your experience with us. We're truly sorry to hear that the results you've seen over the past few months haven’t met your expectations, especially in the areas where you’ve continued to see recurring spider activity. At Aptive Environmental, our goal is always to provide consistent, reliable service that brings real results—and it’s clear we’ve fallen short in your case.
We understand how frustrating it must be to continue seeing webs reappear so quickly, and even more so when you feel stuck in a service agreement that isn’t delivering the peace of mind you signed up for. That’s never the experience we want any of our customers to have.
We’d really appreciate the opportunity to take another look at your account and see how we can make this right. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can review your service history and discuss possible solutions, including a closer look at the cancellation fee and whether there’s something more we can do to resolve your concerns.
We truly value every member of the Aptive neighborhood, and your feedback is important in helping us improve. Thank you again for bringing this to our attention.
-Jasmine
Great Experience
Arrived when stated. Took care of pest issues in needed areas. Included pictures of treated area with finishing work text.
July 11, 2025
Reply from Aptive Pest Control - San Jose
Hi Mary,
Thanks for sharing your experience! We’re so glad to hear our service professional arrived as promised and addressed the pest issues with care and attention. At Aptive, we believe in clear communication and thorough service, so we're happy the photos and follow-up text added value to your visit.
We truly appreciate having you as part of the Aptive family!
-Jasmine
They did not solve the problem.
July 16, 2025
Reply from Aptive Pest Control - San Jose
Hi Jill,
Thank you for sharing your feedback. We’re truly sorry to hear that your pest issue hasn’t been resolved yet—that’s definitely not the experience we want for any of our customers.
At Aptive Environmental, we’re committed to providing effective, lasting solutions. We’d appreciate the opportunity to review your account and work with you to find a treatment plan that fully addresses your concerns.
Please reach out to us at socialmedia@goaptive.com so we can assist you directly and get this resolved. We value you as part of the Aptive neighborhood and want to make this right.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Kimiko,
Thank you for your kind words! We’re proud of our team for being both professional and knowledgeable—that’s exactly the experience we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Brandon did a great job on our most…
Brandon did a great job on our most recent service!
His work seems quite thorough, and he was very communicative and attentive to our needs.
July 13, 2025
Reply from Aptive Pest Control - San Jose
Hi Georgia,
Thank you so much for sharing your experience! We’re thrilled to hear that Brandon delivered the attentive, communicative, and thorough service we strive for at Aptive. It means a lot to know he took great care of your home and addressed your specific needs—he truly represents the level of care we want every customer to feel. We're grateful to have you as part of the Aptive family!
-Jasmine
The technician was personable and…
The technician was personable and completely thorough.
July 2, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
We’re grateful for your kind words about our service professional’s personable approach and thorough work! At Aptive, we take pride in providing service that’s not only effective but also respectful and attentive to your needs. Thanks for trusting us to protect your home!
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Kathy,
Thank you so much for the wonderful compliment! We’re honored to be considered the best pest control company in the Bay Area. At Aptive, we’re passionate about providing effective, reliable service with care and professionalism. It means a lot to have your trust and support, and we look forward to continuing to protect your home and community.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Charles,
Thank you for sharing your feedback. We're sorry to hear that you're still noticing spider webs after your recent service — we know how frustrating that can be. At Aptive, we’re committed to providing thorough, effective treatments, and it’s clear we may have missed the mark this time.
We’d love the opportunity to make this right and ensure your home feels fully protected. Please reach out to us at socialmedia@goaptive.com so we can schedule a complimentary follow-up service to address any remaining concerns. Your satisfaction is incredibly important to us, and we’re here to help however we can.
Thanks for being part of the Aptive family — we’re committed to earning your trust at every visit.
-Jasmine
The technicians have been great
The technicians have been great. We were supposed to get a $20 credit for last month because of their scheduling on wrong date. Give it to us now and call us to let us knpw you did it!!!
June 11, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you so much for recognizing our technicians’ efforts—we’re glad they’ve been great! We also appreciate your patience regarding the scheduling mix-up.
I’ve reviewed your account and I can confirm the $20 was applied to your account last month.
Thank you for being part of the Aptive family—we’re committed to providing the best experience possible and appreciate the opportunity to make this right!
-Jasmine
Great people, great results, can't get better than that!
I have found Aptive people to be prompt, effective, and very, very nice. It can't get much better than that
May 31, 2025
Reply from Aptive Pest Control - San Jose
Hi Jenny,
Thank you for your kind words! We’re thrilled to hear that our Aptive team has been prompt, effective, and pleasant during your visits—that’s exactly the experience we aim to provide every time. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
-Jasmine
I absolutely hate to be text messaged 3…
I absolutely hate to be text messaged 3 time the day of the service and I dont like getting email reminders the day before. I've complained about it before and if it continues then I'll switch companys.
June 6, 2025
Reply from Aptive Pest Control - San Jose
Hi Rick,
Thank you for taking the time to share your experience with us. We really appreciate your candor, and we completely understand your frustration with receiving multiple messages and email reminders. Our aim at Aptive is to make service convenient and stress-free for our customers, and we’re sorry this fell short for you.
We’re currently looking into our notification settings to make sure we’re striking the right balance — keeping you adequately updated without adding unwanted distractions. Your feedback directly helps us improve, and we’ll do our best to make sure your preferences are honored moving forward.
Thank you for choosing Aptive — we truly value your business and appreciate your continued loyalty.
-Jasmine
3 stars
High price to pay for 10 minutes of service quarterly. The technicians are stretched too thin and do not have time to do a good job.
March 12, 2025
Reply from Aptive Pest Control - San Jose
Hi Raina and Dave,
Thank you for taking the time to share your experience. We really appreciate your honesty and your continued loyalty to Aptive — and we’re sorry you’re feeling discouraged by your service.
We completely understand your concerns about the value you’re receiving and the time our team spends at your home. Our aim is always to provide a thorough, effective service that leaves you feeling comfortable and well cared for — not rushed or incomplete — and we’re disappointed that this hasn’t been your experience.
Your feedback helps us identify where we can improve, and we’re currently evaluating our schedules and training to make sure our service professionals have the time they need to do their best work. We want you to feel that you’re getting the full value for your investment, and we’re here to make things right.
If you’d be willing, we’d appreciate the opportunity to connect directly and learn more. Please reach out at socialmedia@goaptive.com, and we’ll do everything we can to address your concerns. Thank you again for choosing Aptive — we truly value your business.
-Jasmine
Awesome exterminator
Great rep! Friendly, knowledgeable and determined to find the source of my ant problem.
May 29, 2025
Reply from Aptive Pest Control - San Jose
Hi Pamela,
Thank you for sharing your experience! We’re so glad to hear that our team member was friendly, knowledgeable, and truly committed to identifying the source of the issue. At Aptive, we believe in going the extra mile to deliver real results, and we appreciate you being part of the Aptive neighborhood!
-Jasmine
Communication
They do a great job of communication, they send pictures of the places they spray and talk to me before and after each service
May 16, 2025
Reply from Aptive Pest Control - San Jose
Hi Kerri,
Thank you so much for sharing your experience! At Aptive, clear communication and keeping you informed every step of the way is something we truly care about. We’re glad to hear our team’s pictures and updates help you feel confident in the service we provide. We appreciate having you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Paul,
Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with our team. At Aptive, we believe that great communication and truly listening to our customers are key to providing the best service possible. We’re so glad that our staff has been able to meet your needs, and we’re grateful to have you as part of the Aptive neighborhood. We look forward to continuing to serve you with the same care and dedication!
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Ken,
Thank you so much for the kind words! We're thrilled to hear that you’ve had great experiences with our service professionals. At Aptive, we pride ourselves on providing excellent service with a personal touch, and we’re grateful to have you as part of the Aptive family. If you ever need anything in the future, don’t hesitate to reach out!
-Jasmine
Great customer service
Great customer service! I was contacted in advance and were asked specific questions
April 21, 2025
Reply from Aptive Pest Control - San Jose
Hi Mali,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. At Aptive, we believe in being proactive and making sure we address all your concerns, so it's wonderful to know that our team communicated effectively with you. We truly appreciate your feedback and look forward to continuing to serve you in the future! Thanks for choosing Aptive!
-Jasmine
Technician was polite and asked if we…
Technician was polite and asked if we had any new pest issues. Great communication before, during and after appointment. Mahalo
April 30, 2025
Reply from Aptive Pest Control - San Jose
Hi Tracy,
Thank you so much for sharing your experience! We’re so glad to hear that the service professional was polite, asked the right questions, and kept you informed throughout the process. At Aptive, we’re committed to great communication every step of the way, and we’re thrilled to know we met your expectations. We truly appreciate your feedback and look forward to continuing to serve you!
-Jasmine
Excellent Work and Friendly Customer Service
Joseph Franco and his trainee did an excellent job. They communicated with me before their arrival, and when they arrived, Joseph reviewed the service and asked if I had any insect-related issues. We walked out to my shed in the yard. We talked about problems inside my shed that had nothing to do with the Aptive service, and he gave me some brilliant suggestions. The service was thorough, but best of all was the friendly and sincere customer service, which is hard to find nowadays.
April 22, 2025
Reply from Aptive Pest Control - San Jose
Hi Michael,
Thank you for the kind review! We're so glad Joseph Franco and his trainee provided excellent service and took the time to address your concerns. At Aptive, we strive for thorough, professional service while building genuine connections with our customers. We're happy to hear that Joseph's suggestions helped and that you had such a positive experience. We appreciate your trust in us and look forward to serving you again!
-Jasmine
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