Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied

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Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... See more
Company replied
Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States

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Joseph Franco and his trainee did an excellent job. They communicated with me before their arrival, and when they arrived, Joseph reviewed the service and asked if I had any insect-related issues. We walked out to my shed in the yard. We talked about problems inside my shed that had nothing to do with the Aptive service, and he gave me some brilliant suggestions. The service was thorough, but best of all was the friendly and sincere customer service, which is hard to find nowadays.

Reply from Aptive Pest Control - San Jose
The treatments are consistently effective. We have not had any evidence of ants or spiders since beginning this service. I especially appreciate the environmental responsibility they exhibit.

Reply from Aptive Pest Control - San Jose
Although all your representatives are great - special stars for Joseph Franco, who was informative, on-time, and took care of all our wasps' nests!

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
Great communication and pictures of the service

Reply from Aptive Pest Control - San Jose
Technician did great job, told about rats, so he put rat traps

Reply from Aptive Pest Control - San Jose
They listen to you and do what you ask them to do. They let you know what they are using and what you should do to keep you pets and childern, if you have any, safe. They tell you what they are using.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
Aptive employees are friendly and courteous. They listen and are knowledgeable about their services. We are enjoying their services and excellent communications!

Reply from Aptive Pest Control - San Jose
Well informed. Date of service, call/text from technician that they are on the way, pictures of completed services

Reply from Aptive Pest Control - San Jose
Knowledgeable and efficient techs were in and out and addressed all of my concerns.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
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