The technicians were respectful and courteous. They wanted to treat all possible problems that they saw evidence of onsite. They were prepared for site treatment and the weather. They worked outsi... See more
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See what reviewers are saying
The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more
Company replied
I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more
Company replied
Parker, the technician who services our home, is thorough, detail-oriented, professional, friendly and seems genuinely concerned about our experience with Aptive each and every visit. He is a great a... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
12919 N Nebraska Ave, 33612, Tampa, FL, United States
- 18135927527
We overthink pests so you don't have to.
3.9
Great
133 reviews
Asks customers to review
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The Total Care package
The technicians were respectful and courteous. They wanted to treat all possible problems that they saw evidence of onsite. They were prepared for site treatment and the weather. They worked outside; while it was raining.
July 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The company will not return my phone…
The company will not return my phone calls or emails. I am filing a complaint with the Better Business Bureau because I want to stop their service and there is no one who will answer my calls.
July 7, 2026
Reply from Aptive Pest Control - Tampa
Hi Beverle,
Thank you for sharing your feedback. We're very sorry to hear you've had such a difficult time trying to reach us. We understand how frustrating it is when you're looking for assistance and feel like your calls and emails aren't being answered. That is not the experience we want anyone to have.
Please reach out to us directly at socialmedia@goaptive.com with your name and service address so we can review your account and make sure your concerns, including your request to stop service, are addressed promptly. Thank you for bringing this to our attention. We've got it handled, and we'd appreciate the opportunity to help resolve this for you.
-Jasmine, Aptive Care Team
Technician either no shows or we are…
Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.
February 28, 2026
Reply from Aptive Pest Control - Tampa
Hi Neal,
Thank you for taking the time to share your experience. We're truly sorry for the repeated scheduling issues you encountered. Being left waiting without updates or experiencing missed appointments is frustrating, and we understand why this led you to cancel your service. This is not the level of communication or reliability Aptive strives to provide.
We sincerely appreciate the opportunity you gave us, and we're sorry we didn't earn your confidence. Your feedback has been shared because it highlights areas where we need to improve, particularly around scheduling and communication. We wish you all the best moving forward, and if you ever decide to give Aptive another chance, we'd welcome the opportunity to provide the experience you should have received from the start.
-Jasmine, Aptive Care Team
I needed a same-day emergency treatment…
I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.
June 18, 2026
Reply from Aptive Pest Control - Tampa
Hi Shirley,
Thank you for sharing your experience! We’re glad we were able to help with a same-day emergency treatment when you needed it most, and that our service professionals continue to deliver friendly, professional, and knowledgeable service.
At Aptive, we know pest issues can come up unexpectedly, so we’re always focused on being responsive while still providing thorough, reliable care. We truly appreciate your trust in us, and we’ve got your pest concerns handled!
-Jasmine, Aptive Care Team
Need mower a little lower
Need mower a little lower. The edging is perfect. Mow backyard a little shorter.
June 2, 2026
Reply from Aptive Pest Control - Tampa
Hi Sharon,
Thank you for your feedback! We’re glad to hear you’re happy with the edging and overall service.
At Aptive, our goal is to make sure every detail is handled in a way that matches your expectations, so we appreciate you sharing your preference on the mowing height. That said, it looks like this review may have been left for the wrong company, as Aptive provides pest control services rather than lawn mowing.
-Jasmine, Aptive Care Team
Poor communication rip off
Poor communication. Every month they tried to squeeze in more trips so they could charge me more. They never could get the schedule right it was always off. I only had certain days when I could have them come out and they rarely got it right when I canceled. They charged me an extra 250 bucks places a rip off.
July 15, 2025
Reply from Aptive Pest Control - Tampa
Hi Randy,
Thank you for taking the time to share this. We’re sorry to hear about the frustration you experienced with scheduling and billing, that’s not the level of clarity or consistency we want for any Aptive customer.
At Aptive, we aim for every visit and charge to be clearly communicated and fully handled without confusion. What you described falls short of that standard, especially around your availability and scheduling. Please reach out to socialmedia@goaptive.com directly so we can review your account in detail and work toward a proper resolution.
-Jasmine, Aptive Care Team
***Will never use this service again***
Out of the whole year Ive had this service, I've only had 3 really good techs. I had one that was doing my front yard. He went to my backyard, looked over the fence, and was walking away until I caught him. I said you're not going to do the backyard? Then I watched him spray the yard. They had charged my account, and my bank reversed the charge because they did not provide the service, as I sent an email to the bank showing the text that I texted the tech not to come. I hated doing business with this company and will never do so again.
May 28, 2026
Reply from Aptive Pest Control - Tampa
Thank you for sharing this with us, Stephanie. It’s disappointing to hear that you felt the quality of service was inconsistent and that some treatments did not meet your expectations. We'd really appreciate the opportunity to review the details of your account and better understand what happened. If you're open to it, please email us at socialmedia@goaptive.com with your service address and any additional information you'd like to share so our team can handle this with the care you deserve.
-Alexis, Aptive Care Team
Long read but buyer beware
Long read but buyer beware!
First off we live in Florida where bugs, ants, mosquitos and more swamp-land critters live and thrive so pest control down here is a must!
We were promised they would take care of the ants, small critters, mosquitos, and other bugs but to "give it time to work". They placed mosquito pods "up" (I say up, but really they just put them on the ground in the back yard and didnt bother hanging them up like they said they were going to do) and never came back out to re-service those like we were told they would do...
Well after a year and 10 months we have more ants than ever on my property, mosquitos are still VERY prevalent, as well as all the other bugs and critters.
After complaining to them about the massive amounts of mosquitos and red anys on the property, they said they will come out and do extra sprays on the lawn to help take care of the problem....
Well they NEVER showed up to those appointments, nor did they show up to the regular scheduled appointments that we are PAYING FOR! They never called to apologize or reschedule.... Just no call, no show...
After calling again they told me that if we do end up canceling our service, due to their contract, we would be paying around $500 cancelation fee!
Save your money, save your time, save your frustrations and go with another, better company that will actually show up and do as promised.
May 29, 2026
Reply from Aptive Pest Control - Tampa
It’s really disheartening to hear how frustrating this experience has been, especially after reaching out about continued mosquito, ant, and general pest activity and expecting follow-up treatments to take place.
We’d like the opportunity to review your account details, including the service history, appointment concerns, mosquito stations, and service agreement terms. Please email socialmedia@goaptive.com with your service address and any additional details you’d like us to look into. We are here to help in any way we can!
-Alexis, Aptive Care Team
Not removing the wasp nest like the…
Not removing the wasp nest like the prior year. We have a lot of them
May 22, 2026
Reply from Aptive Pest Control - Tampa
Thank you for sharing your feedback with us, Maria. We can understand why it would be concerning to still have multiple wasp nests around your home, especially if nest removal was part of your previous treatments. When you have a moment, please email socialmedia@goaptive.com with your service address and any additional details about the wasp activity so our team can review your service and assist in any way we can!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Tampa
Thanks for the kind feedback, Janice! We’re really glad to hear the team has made your treatments such a positive experience and that you’ve been happy with the support in keeping your pest concerns under control. We truly appreciate your choosing Aptive and your trust in our team to handle your pest control needs!
-Alexis, Aptive Care Team
Works great for me
Text me when they are coming and when they are done. Show up when they say they will. No bugs. No issues.
May 9, 2026
Reply from Aptive Pest Control - Tampa
It's wonderful to hear that the communication, reliability, and results have all met your expectations, from the service updates to arriving as scheduled and keeping your home protected against pests, Carrie! Our team works hard to make the entire experience smooth and dependable, and we truly appreciate you being a part of Aptive and trusting us to handle your needs.
-Alexis, Aptive Care Team
Christian is a great technician
Christian is a very friendly technician--he communicated extremely well, listened to my concerns and made sure everything was taken care of.
May 15, 2026
Reply from Aptive Pest Control - Tampa
Thanks for taking a moment to share this with us, Jon! We’re so glad to hear Christian was friendly, communicated clearly, and took the time to listen to your concerns while making sure everything was handled with care. That kind of attentive, reliable service is exactly what our team strives for, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
As usual a business ruins everything for their employees and customers.
The service technicians and customer service representatives are great! The company itself is shit! Their policies and broken systems make their employees jobs and lives harder than they need to be on a daily basis. They want to force their customers into all day service windows from 8am until 8pm if they make an appointment. They send out surveys for treatments and tie the specific treatment for a day and that technician’s performance into whether the customer will renew their contract with the company which is wrong. I can go on and on.
May 8, 2026
Reply from Aptive Pest Control - Tampa
Thank you for taking the time to share this with us, Brent. We’re glad to hear you’ve had positive interactions with both the service professionals and customer service team, but we’re sorry to hear your overall experience has been frustrating and that aspects of scheduling and internal processes haven’t felt customer-friendly.
We understand how important it is for appointment windows to feel reasonable and for feedback processes to feel fair and not overly tied to individual visits in a way that creates pressure. We also hear your broader concerns about how these systems impact both customers and service professionals.
If you’d like this formally reviewed, you’re welcome to contact socialmedia@goaptive.com with your service address and any relevant details so we can take a closer look at your experience and help where we can. We're here for you!
-Alexis, Aptive Care Team
They don’t call ahead or pay attention…
They don’t call ahead or pay attention to customer requests. Going back to pest bear. Much friendlier.
May 5, 2026
Reply from Aptive Pest Control - Tampa
We appreciate you taking the time to share your feedback regarding your concerns regarding communication and service expectations, Stanley.
If you’d like us to review your service details further, please contact us at socialmedia@goaptive.com with your service address and any additional information you’d like included. That will allow us to take a closer look and ensure everything is handled to your satisfaction. We're here to help!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Tampa
Thank you for sharing this with us, Andy. I understand how frustrating it is when expectations around pricing and what’s included don’t feel fully transparent. That’s something we can take a closer look at so your concerns are properly reviewed, and your account details are clear moving forward.
If you’re open to it, please email socialmedia@goaptive.com with your service address and any specifics you’d like us to look into so we can help. We're here to help in any way we can!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Tampa
We’re really glad to hear you’ve had a positive experience with our service and staff, and that professionalism stood out during your treatments! We appreciate your feedback and your trust in Aptive to handle your pest control needs with the high level of care you deserve!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Tampa
Hi Richard,
We really appreciate the A++++ review, thank you for taking the time to share that! It’s great to know your experience with Aptive stood out in such a positive way.
We work hard to make sure every visit is smooth, effective, and handled with care from start to finish, so feedback like this truly means a lot. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
It took over 2 weeks and 4 scheduled…
It took over 2 weeks and 4 scheduled appointments (that were canceled or marked completed by the company) for the company to come out regarding a termite issue. TERMITES. I had to call each time to find out why the tech didn't show up, not the company calling me! Also, I have been paying for termites coverage for over a year, they said they have one person that was being trained during my request....so what have I been paying for?
April 26, 2026
Reply from Aptive Pest Control - Tampa
Hi there,
I can understand why this would be incredibly frustrating, especially when you’re dealing with something as serious as termites. Having multiple appointments changed or marked incorrectly, and then needing to call in for updates instead of being proactively contacted, is not the experience we want you to have with Aptive.
Termite concerns require clear communication, consistency, and urgency, and I hear your concern about the delay and confusion around coverage and staffing. I’d like to take a closer look at your account, the service history, and what happened with those appointments so we can understand exactly where things went wrong and make sure it’s properly addressed.
If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review everything in detail and work toward getting this fully handled the right way for you.
At Aptive, situations like this should always feel clearly communicated and handled with urgency, especially when it involves termites, and I’d appreciate the chance to help make that right.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tampa
Hi Mary,
We really appreciate you taking the time to share this, thank you. It’s great to hear our team made a positive impression with both politeness and efficiency, that balance is exactly what we aim for on every visit.
At Aptive, we want every service to feel like it’s handled smoothly from start to finish, and it’s always encouraging to hear when that shows through in the field. Thanks for choosing Aptive and being part of our community.
-Jasmine, Aptive Care Team
Punctual
Active pest control is always on time let me know when they're gonna be here and does a great job
December 14, 2025
Reply from Aptive Pest Control - Tampa
Hi Colleen,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service has been consistently on time, communicative about arrivals, and doing a great job overall. That’s exactly the kind of reliability we aim for at Aptive.
We focus on making sure everything is handled smoothly from scheduling to service completion, so you always know what to expect and feel confident in the care of your home. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
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