Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied

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Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied
The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more
Company replied
I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more
Company replied
I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
12919 N Nebraska Ave, 33612, Tampa, FL, United States

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I dislike them sneaking in here to do the treatments.

Reply from Aptive Pest Control - Tampa
My Tech is very thorough with his treatment of my home. He always texts me when he is on his way and asks if I have any areas of concern that he should address. I also like that environmentally friendly products are used which is very important to me especially since I live on a river.

Reply from Aptive Pest Control - Tampa
I’m thrilled either way the work that Luis does for the exterior and interior of my home. He’s very thorough and kind. He’s there for me anytime I need him. Luis is a great employee!

Reply from Aptive Pest Control - Tampa
This is the worst company. Techs don’t do work. Take pictures of the exterior of your home and submit those as evidence of work. There are 100s of other companies out there. Do your research. Look at BBB. Spend your money elsewhere

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
Love the tech that comes over here efficient and nice

Reply from Aptive Pest Control - Tampa
I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the problem and treat it appropriately. On the 3rd treatment, they had found the solution and will monitor it going forward. Thanks to them, my peace of mind has returned...!!!

Reply from Aptive Pest Control - Tampa
Christalye was customer oriented and proactive in providing professional service! She asked about pest issues and responded accordingly to help us control an ant issue.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
Great representative that keeps me informed comes timely and gives a final report!

Reply from Aptive Pest Control - Tampa
Luis continues to be the most customer service-focused rep we receive from Aptive. He's always pleasant, communicative, proactive, efficient, and thorough.

Reply from Aptive Pest Control - Tampa
The technician Benjamin does a great job and is very helpful and accommodating.

Reply from Aptive Pest Control - Tampa
Guy that serviced was friendly and thorough and asked about hotspots that needed to be treated

Reply from Aptive Pest Control - Tampa
Beware of this company! They are very deceptive! Sales person said we could try their service at a discount and if we weren’t satisfied with the service we could cancel anytime with no issues. We saw little improvement from their pest control service and then they raised the price of service without notice! Called to cancel and they refused until we paid a $199 cancellation fee!!!!! This company will rip you off any chance they get! Do not let them steal your hard earned money; do not sign anything from this company you will regret it!! Horrible customer service, absolutely refused to cancel service and continued to charge my credit card! Worst company I’ve ever dealt with! If I could give them a zero rating I would, that’s what they deserve! They are a complete scam!

Reply from Aptive Pest Control - Tampa
They always arrive in a timely manner, are polite and get the work done quickly and very thorough. Also they always check with me for any special needs and take care of them as needed.

Reply from Aptive Pest Control - Tampa
the tech didnt seem like he even wanted to be there. Also, the pool area was poorly swept as it should have.

Reply from Aptive Pest Control - Tampa
Everything is completed with little effort on my part.

Reply from Aptive Pest Control - Tampa
The service was ineffective. Scheduling was always an issue. Communication was lacking creating a situation where the inside service was seldom done. Many complaints were made with no improvements. Despite the issues I was not allowed out of my contract. The last service the technician did do the inside and he was good.

Reply from Aptive Pest Control - Tampa
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