Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied

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Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied
The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more
Company replied
I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more
Company replied
I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
12919 N Nebraska Ave, 33612, Tampa, FL, United States

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Reply from Aptive Pest Control - Tampa
I have a claim I'm trying to have processed through. A person said he's going to help, I submitted the cost & no one will respond any more to the text or email. I had to replace the screen door the techs broke. All on file.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
Pretty sure he did the wrong yard. Never had any notification from my security system that anyone came by my yard. The active sign is in my neighbors yard. The outdoor is full of mosquitoes ants and cockroaches especially in the back. Texted him and he never responded.

Reply from Aptive Pest Control - Tampa
Still having a lot of issues with ants in my front yard. My appointments keep getting cancelled and I have to reschedule every time.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
The employees that work for this company are always punctual, very knowledgeable, they answer all my questions. They're very nice. They do a good job they check everything. Then they treat everything and they ask me if there's anything else that I need done. I highly recommended them to a couple of my friends

Reply from Aptive Pest Control - Tampa
Great customer service and communication!! Techs are eager to solve any issues and educate as well.

Reply from Aptive Pest Control - Tampa
The service tech that came out on 11/7 to complete my monthly service was very helpful and understood my needs. He was very professional and explained everything to me.

Reply from Aptive Pest Control - Tampa
Gary the service technician is the best part of the experience. Thorough, clean and reliable. Plus The lady who got the appointment rescheduled when it didn't happen originally.

Reply from Aptive Pest Control - Tampa
Chris called before he came to the house. He seemed to spray everywhere inside and out. He helped me with the payment. He was very nice and helpful. I would definitely recommend Chris.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
Very happy with the service I received. He was helpful and took care of my needs. Ty.

Reply from Aptive Pest Control - Tampa
Outstanding technician and effective treatment.

Reply from Aptive Pest Control - Tampa
Once again looks like nothing was done, cobwebs all over the lanai screens no videos of anyone being around the house. You should give a window when you’re gonna approach they said 8 o’clock it was 3 o’clock when I had to leave and the guy just showed up. I needed the inside of the house so far your service has been poor very poor communications and it seems like your technicians really don’t have much of what’s going on. I wouldn’t recommend your service 21. You just have a wheeler dealer salesman who tries to sell the most best product in the market, which is not true

Reply from Aptive Pest Control - Tampa
The service provided did not match what they said they did. Customer service did reschedule a return visit when I called to complain. Hopefully I will not need to babysit the next service appt.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
It appears that everything was sprayed and checked as per normal.

Reply from Aptive Pest Control - Tampa
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