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Aptive Pest Control - TampaReviews 

131
TrustScore 4 out of 5

3.9

12919 N Nebraska Ave, 33612 Tampa, FL, US


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Rated 2 out of 5 stars

Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more

Company replied

Rated 5 out of 5 stars

The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more

Company replied

Rated 5 out of 5 stars

I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more

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Rated 5 out of 5 stars

I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Tampa

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 12919 N Nebraska Ave, 33612, Tampa, FL, United States

  • 18135927527
Promotion box for Aptive Pest Control - Tampa

We overthink pests so you don't have to.

Smarter pest control starts here.

3.9

Great

TrustScore 4 out of 5

131 reviews

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3.9

All reviews

(131)

27,666 reviews in the last 12 months

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Rated 5 out of 5 stars

My guy who comes out is the best!!!!

My guy who comes out is the best. He always goes above and beyond to make sure my establishment is free of pests.

September 5, 2025
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Reply from Aptive Pest Control - Tampa

Hi Kathy,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional consistently goes above and beyond to keep your establishment comfortable. Providing thorough, reliable service is exactly what we strive for, and it’s wonderful to know it’s making a difference. We appreciate you being part of the Aptive community and look forward to continuing to support your business.

-Jasmine

Rated 1 out of 5 stars

Texts and phone calls went unanswered

Texts and phone calls went unanswered. Second spraying came after 107 days as opposed to quarterly (90 days). 107 is close to three times a year.
Receipt shows 24 minutes but technician was recorded for 6 minutes total time. All of this is properly documented. Will provide documents in case of any doubts.

September 18, 2025
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Reply from Aptive Pest Control - Tampa

Hi Eliasin,

Thank you for sharing these details with us. We completely understand how frustrating it must have been to experience delayed communication and a longer gap between services than expected. At Aptive, we’re committed to providing timely service and transparent communication, and it’s clear we fell short of your expectations here.

We also take your concerns about service time seriously. While the duration of a visit can vary depending on the size of the property and the treatment being applied, it’s important to us that you feel you’re receiving the full value of your plan. We’d like the chance to review your account, your documentation, and the service records so we can address any discrepancies and make this right.

Please reach out to us directly at socialmedia@goaptive.com so we can go over everything together and ensure your next service experience reflects the level of care Aptive is known for.

-Jasmine

Rated 2 out of 5 stars

This was a redo

This was a redo, it was sprinkling so he didn't spray he said. He said he couldn't see any problem areas so he sprinkled something. He came 2-3 hours early so I wasn't home. The scheduler told me something totally different than what was on the work order. I really don't know if he did anything. They used to put a marker in the yard letting you know they sprayed, either of them did that

September 10, 2025
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Reply from Aptive Pest Control - Tampa

Hi Elizabeth,

Thank you for taking the time to share these details. We’re concerned to hear about the confusion around your recent service, from the timing of the visit to the weather conditions, communication, and lack of a service marker. At Aptive, our service professionals are expected to follow clear protocols, communicate any changes, and leave visible confirmation of treatments. Your feedback highlights areas where we clearly need to improve. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify exactly what was done during this visit, and make sure your next treatment reflects the quality and transparency you expect from Aptive.

-Jasmine

Rated 1 out of 5 stars

They promised me they could fog my…

They promised me they could fog my property then told they did not offer foggers. What a waste of time and money.

April 30, 2025
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Reply from Aptive Pest Control - Tampa

Hi Phillip,

Thank you for sharing this with us. We’re concerned to hear about the confusion surrounding the fogging service and completely understand how frustrating that must have been. At Aptive, we strive to set clear expectations about what our services include, and it sounds like we fell short here.

We’d really like the opportunity to review your account and see how we can make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can pull up your information, clarify your options, and ensure you’re getting the service that best addresses your needs. We appreciate your feedback as it helps us improve and continue working toward providing a top-level experience for every Aptive customer.

-Jasmine

Rated 5 out of 5 stars

Service

No fuss, effective pest control with great communication.

August 28, 2025
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Reply from Aptive Pest Control - Tampa

Hi Anthony,

Thank you for sharing your feedback! We’re glad to hear that our team provided effective pest control with clear, no-fuss communication. At Aptive, we strive to make every service visit reliable and straightforward while keeping our homeowners informed. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 3 out of 5 stars

For the 3rd straight service my pool…

For the 3rd straight service my pool cage has not been serviced for spider websas part of the deal. And behind my sconce lights as well.

August 27, 2025
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Reply from Aptive Pest Control - Tampa

Hi Zach,

Thank you for taking the time to share your feedback. We understand how frustrating it must be to have certain areas, like your pool cage and behind your sconce lights, consistently missed during service. At Aptive, we strive to provide thorough, detailed service with every visit, and it’s clear we fell short in your case.

We want to make this right. Please reach out to our team at socialmedia@goaptive.com so we can ensure your next visit addresses these areas completely. We truly appreciate you being part of the Aptive community and giving us the opportunity to restore your confidence in our service.

-Jasmine

Rated 1 out of 5 stars

The young man that knock on my door

The young man that knock on my door, shouldn't be. solicitoring in our community. On top of that ask me for a bottle of water and then ask me to throw his empty bottle out.

VERY UNPROFESSIONAL11

September 2, 2025
Unprompted review
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Reply from Aptive Pest Control - Tampa

Hi Sylvette,

Thank you for sharing this with us. What you experienced does not reflect the level of professionalism we expect from anyone representing Aptive. We take feedback like this very seriously and will be reviewing this situation closely to ensure it’s addressed. Our team members are trained to respect every neighborhood they visit, and asking for personal favors like you described is not acceptable. We truly appreciate you bringing this to our attention so we can make it right and prevent it from happening again. If you’d like to discuss this further, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com.

-Jasmine

Rated 4 out of 5 stars

Technicians are excellent but customer service and management are questionable

That someone showed up in time window that I requested.
Had to waste time on hold for an hour to make it happen

August 24, 2025
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Reply from Aptive Pest Control - Tampa

Hi Bob,

Thank you for sharing your feedback. I’m glad to hear that our service professionals have provided excellent service, but I’m very sorry for the frustration you experienced with our customer service and scheduling. At Aptive, we strive to provide not only effective pest control but also seamless and timely communication, and it’s concerning to hear that we fell short. I’d like the opportunity to make this right and ensure your future scheduling is handled smoothly. Please reach out at socialmedia@goaptive.com so we can address this directly and restore your confidence in Aptive.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control

All the technicians who come out are very friendly and knowledgeable. They spray the carport and our patio for spiders and wasps. They also spray the yard for ants. I'm very impressed with the service

August 15, 2025
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Reply from Aptive Pest Control - Tampa

Hi Harold,

Thank you for sharing your experience with Aptive. We’re so glad to hear that our service professionals have been friendly, knowledgeable, and thorough in addressing spiders, wasps, and ants around your home. Providing effective, reliable service and keeping your home protected is our top priority, and it’s wonderful to know that our efforts have made a positive impression. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable.

-Jasmine

Rated 3 out of 5 stars

In general pest control is good

In general pest control is good. However, I experienced a sudden influx of centipedes,millipedes around the back deck , pool area 2weeks after last visit
I called, and they came out( charged me 129 dollars too. The problem has gotten worse..found several in house.
I will be calling again...

August 16, 2025
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Reply from Aptive Pest Control - Tampa

Hi Corinne,

Thank you for sharing your experience and for giving Aptive the opportunity to service your home. I’m glad to hear that you’ve generally been satisfied with our pest control, but I’m very sorry to hear about the sudden increase in centipedes and millipedes, and that the problem has worsened despite your recent service. I completely understand how frustrating this must be, especially finding pests inside your home.

I would love the opportunity to personally review your account and coordinate with our service team to address the ongoing activity. Our goal at Aptive is to provide thorough, effective solutions to protect your home and give you peace of mind, and I want to ensure we take the right steps to resolve this issue.

Please reach out to me directly at socialmedia@goaptive.com so we can discuss next steps and schedule a follow-up to address the infestation. We appreciate your patience and the chance to improve your experience.

-Jasmine

Rated 3 out of 5 stars

Scheduling and equipment

Scheduling and equipment have been sketchy, the technician has been excellent .

August 13, 2025
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Reply from Aptive Pest Control - Tampa

Hi Charles,

Thank you for sharing your experience. We’re glad to hear that your service professional has been excellent, but we’re sorry scheduling and equipment issues have caused frustration. That’s not the level of consistency we aim to deliver at Aptive.

We’d love the opportunity to review your account, address the scheduling concerns, and ensure your services go as smoothly as possible moving forward. Please reach out to us at socialmedia@goaptive.com or let us know the best way to connect, and we’ll make this a priority.

Thank you for being part of the Aptive neighborhood. Your feedback helps us improve and continue delivering quality service.

-Jasmine

Rated 5 out of 5 stars

Nice people great service

Nice people great service

August 13, 2025
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Reply from Aptive Pest Control - Tampa

Hi Vicki,

Thank you for taking the time to share your feedback. We’re thrilled to hear that you’ve had a positive experience with our team and our service. At Aptive, we take pride in providing both effective pest control and a friendly, professional experience for every customer.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

They get the job done

They get the job done! Period!

July 24, 2025
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Reply from Aptive Pest Control - Tampa

Hi James,

Thank you for your feedback. We love hearing that you feel Aptive gets the job done. Our goal is to provide effective, reliable service that gives you confidence your home is protected. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver results you can count on.

-Jasmine

Rated 5 out of 5 stars

courteous

courteous, on time

July 22, 2025
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Reply from Aptive Pest Control - Tampa

Hi Darrell,

Thank you for your kind words! We’re glad to hear our team has been courteous and punctual—those are key values we uphold at Aptive Environmental. We appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Easy to use and Effective Service

I was skeptical of Aptive at first and honestly never buy anything from door-to-door salesmen ever, and believe me they come by my house frequently. But the bugs in my yard were getting bad this summer so I decided to sign up with Aptive and give pest control a try for the first time in my life. The sales manager that had sold me the service was knowledgeable and was easy to reach via text or email even weeks after I had purchased the service and answered any all questions I had in a prompt and professional manner. Also, I appreciate that the technicians send me a text before they are on their way to my house and I can request that they target certain areas where I have noticed an increase in bugs. Most importantly, I truly have noticed a big decrease in the amount of mosquitos and other pests in my yard and it has made working on my gardens and yard a lot more enjoyable. Overall I am happy that I have signed up with Aptive.

July 16, 2025
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Reply from Aptive Pest Control - Tampa

Hi Mark,

Thank you for sharing your honest experience and giving Aptive a chance despite initial skepticism. We understand how important trust is, especially with door-to-door sales, and we’re glad our sales manager was able to provide knowledgeable, timely support that helped put your mind at ease. It’s great to hear our service professionals keep you informed and responsive to your specific needs—that’s the personalized care we strive to deliver. Most importantly, we’re thrilled that you’re enjoying a noticeable reduction in pests and more time in your garden. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home and yard.

-Jasmine

Rated 5 out of 5 stars

APTIVE PEST CONTROL SERVICES Aptive Pest Control team does an…

The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the wonderful lawn treatment. Bees and spiders, along with other insects are treated outside and inside. Service personnel are friendly, professional and informed. Highly recommend this company for your pest control problems.

June 27, 2025
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Reply from Aptive Pest Control - Tampa

Hi Vicki,

Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that our Aptive team has been able to protect your home and pets from those unwelcome pests—inside and out. It means a lot to know our service professionals are making a positive impact with their friendly, knowledgeable approach. Your recommendation truly motivates us to keep delivering the best possible care for every customer. Thanks for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Phenomenal technician

Parker, the technician who services our home, is thorough, detail-oriented, professional, friendly and seems genuinely concerned about our experience with Aptive each and every visit. He is a great asset. I don't know what he's paid, but he probably deserves a raise. He's managed to restore our trust in Aptive, at least, in the Tampa office. We had Aptive years ago in Boca Raton, FL, who operated out of the Fort Lauderdale area, and ended up changing providers because they were so bad and ineffective.

July 2, 2025
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Reply from Aptive Pest Control - Tampa

Hi Jose,

Thank you so much for sharing your experience—Parker truly embodies what we strive for at Aptive: professionalism, care, and a genuine concern for our customers. We’re thrilled to hear he’s earned your trust and made such a strong impression during each visit. It means a lot to know he helped restore your confidence in Aptive after your past experience, and we’ll be sure to pass along your kind words to him. We’re grateful to have you as part of our Tampa neighborhood!

-Jasmine

Rated 5 out of 5 stars

Did a good job however my schedule has…

Did a good job however my schedule has changed and I now have the time and equipment to do my own

June 25, 2025
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Reply from Aptive Pest Control - Tampa

Hi Robert,

Thank you for sharing your experience with Aptive. We’re glad to hear our team did a good job for you! We completely understand that schedules and needs can change, and it’s great you have the tools to manage your pest control independently now. Should you ever need support in the future, know that the Aptive team is here to provide trusted, professional service whenever you need it. Wishing you all the best!

-Jasmine

Rated 5 out of 5 stars

Great company to work with!

Todd with Aptive is a gentleman and good at what he does. He did the inside and outside of our home thoroughly Aptive’s communication with this customer is very good, with emails and texts reminding us of our appointment and to let us know of any delays. We are satisfied with Aptive.

June 22, 2025
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Reply from Aptive Pest Control - Tampa

Hi there,

Thank you for sharing your experience! We’re proud to hear Todd provided thorough service inside and outside your home with professionalism and care. At Aptive, clear communication through emails and texts is an important part of how we keep you informed and comfortable with your service. We appreciate your trust and are grateful to have you as part of the Aptive family. We look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

They did a great job!

They did a great job!

June 13, 2025
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Reply from Aptive Pest Control - Tampa

Hi Brandie,

Thank you for the kind words! We’re thrilled to hear our Aptive team did a great job for you. Providing effective and reliable pest protection is what we’re passionate about, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to serve you with the same dedication.

-Jasmine

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