Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more
Company replied
The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more
Company replied
I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more
Company replied
I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
12919 N Nebraska Ave, 33612, Tampa, FL, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My guy who comes out is the best. He always goes above and beyond to make sure my establishment is free of pests.

Reply from Aptive Pest Control - Tampa
Texts and phone calls went unanswered. Second spraying came after 107 days as opposed to quarterly (90 days). 107 is close to three times a year.
Receipt shows 24 minutes but technician was recorded for 6 minutes total time. All of this is properly documented. Will provide documents in case of any doubts.

Reply from Aptive Pest Control - Tampa
This was a redo, it was sprinkling so he didn't spray he said. He said he couldn't see any problem areas so he sprinkled something. He came 2-3 hours early so I wasn't home. The scheduler told me something totally different than what was on the work order. I really don't know if he did anything. They used to put a marker in the yard letting you know they sprayed, either of them did that

Reply from Aptive Pest Control - Tampa
They promised me they could fog my property then told they did not offer foggers. What a waste of time and money.

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
For the 3rd straight service my pool cage has not been serviced for spider websas part of the deal. And behind my sconce lights as well.

Reply from Aptive Pest Control - Tampa
The young man that knock on my door, shouldn't be. solicitoring in our community. On top of that ask me for a bottle of water and then ask me to throw his empty bottle out.
VERY UNPROFESSIONAL11

Reply from Aptive Pest Control - Tampa
That someone showed up in time window that I requested.
Had to waste time on hold for an hour to make it happen

Reply from Aptive Pest Control - Tampa
All the technicians who come out are very friendly and knowledgeable. They spray the carport and our patio for spiders and wasps. They also spray the yard for ants. I'm very impressed with the service

Reply from Aptive Pest Control - Tampa
In general pest control is good. However, I experienced a sudden influx of centipedes,millipedes around the back deck , pool area 2weeks after last visit
I called, and they came out( charged me 129 dollars too. The problem has gotten worse..found several in house.
I will be calling again...

Reply from Aptive Pest Control - Tampa
Scheduling and equipment have been sketchy, the technician has been excellent .

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa

Reply from Aptive Pest Control - Tampa
I was skeptical of Aptive at first and honestly never buy anything from door-to-door salesmen ever, and believe me they come by my house frequently. But the bugs in my yard were getting bad this summer so I decided to sign up with Aptive and give pest control a try for the first time in my life. The sales manager that had sold me the service was knowledgeable and was easy to reach via text or email even weeks after I had purchased the service and answered any all questions I had in a prompt and professional manner. Also, I appreciate that the technicians send me a text before they are on their way to my house and I can request that they target certain areas where I have noticed an increase in bugs. Most importantly, I truly have noticed a big decrease in the amount of mosquitos and other pests in my yard and it has made working on my gardens and yard a lot more enjoyable. Overall I am happy that I have signed up with Aptive.

Reply from Aptive Pest Control - Tampa
The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the wonderful lawn treatment. Bees and spiders, along with other insects are treated outside and inside. Service personnel are friendly, professional and informed. Highly recommend this company for your pest control problems.

Reply from Aptive Pest Control - Tampa
Parker, the technician who services our home, is thorough, detail-oriented, professional, friendly and seems genuinely concerned about our experience with Aptive each and every visit. He is a great asset. I don't know what he's paid, but he probably deserves a raise. He's managed to restore our trust in Aptive, at least, in the Tampa office. We had Aptive years ago in Boca Raton, FL, who operated out of the Fort Lauderdale area, and ended up changing providers because they were so bad and ineffective.

Reply from Aptive Pest Control - Tampa
Did a good job however my schedule has changed and I now have the time and equipment to do my own

Reply from Aptive Pest Control - Tampa
Todd with Aptive is a gentleman and good at what he does. He did the inside and outside of our home thoroughly Aptive’s communication with this customer is very good, with emails and texts reminding us of our appointment and to let us know of any delays. We are satisfied with Aptive.

Reply from Aptive Pest Control - Tampa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.