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Aptive Pest Control - TampaReviews 

131
TrustScore 4 out of 5

3.9

12919 N Nebraska Ave, 33612 Tampa, FL, US


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Rated 2 out of 5 stars

Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.... See more

Company replied

Rated 5 out of 5 stars

The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... See more

Company replied

Rated 5 out of 5 stars

I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... See more

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Rated 5 out of 5 stars

I needed a same-day emergency treatment and they were able to help. Techs are always friendly, professional and knowledgeable.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Tampa

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 12919 N Nebraska Ave, 33612, Tampa, FL, United States

  • 18135927527
Promotion box for Aptive Pest Control - Tampa

We overthink pests so you don't have to.

Smarter pest control starts here.

3.9

Great

TrustScore 4 out of 5

131 reviews

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3.9

All reviews

(131)

27,695 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The tech was professional

The tech was professional, thorough and efficient. The bug situation is well under control. I hardly ever see Florida bugs near the house. I haven't seen one in the house since Aptive started treating.

June 17, 2025
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Reply from Aptive Pest Control - Tampa

Hi Michele,

Thank you for the kind words! We’re so glad to hear that your service professional was thorough and efficient—and even more excited that those Florida bugs are staying far away from your home. That’s exactly the kind of result we aim for at Aptive!

We truly appreciate you being a part of the Aptive family and look forward to continuing to keep your home protected and comfortable.

-Jasmine

Rated 4 out of 5 stars

Julio was great

Julio was great, respectful, treated all my outdoor. They notify me with ETA. Send pictures of treated areas.

June 7, 2025
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Reply from Aptive Pest Control - Tampa

Hi there,

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Julio provided respectful, thorough service and kept you informed with timely updates and pictures. Clear communication and attention to detail are exactly what we strive for at Aptive.

We’ll be sure to pass along your kind words to Julio. Thanks for being a valued member of the Aptive family—we’re here whenever you need us!

-Jasmine

Rated 4 out of 5 stars

I been seeing gigantic roaches IN MY…

I been seeing gigantic roaches IN MY HOUSE. It’s quite disturbing to me.

June 13, 2025
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Reply from Aptive Pest Control - Tampa

Hi Luz,

Thank you for sharing your concern with us. We completely understand how unsettling it can be to see roaches inside your home, and we’re sorry to hear you’re dealing with this issue.

At Aptive, we take pest problems seriously and want to make sure your home feels safe and comfortable. Please reach out to us at socialmedia@goaptive.com with your service address and availability so we can schedule a thorough follow-up visit and work to resolve this quickly.

We appreciate you being part of the Aptive family and are committed to helping you reclaim your home.

-Jasmine

Rated 5 out of 5 stars

Always a good job

June 3, 2025
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Reply from Aptive Pest Control - Tampa

Hi Bob,

We appreciate you taking the time to share your experience! At Aptive, consistently delivering a good job is something we take great pride in. Thank you for trusting us with your pest control needs — we look forward to continuing to serve you with the same dedication and care.

-Jasmine

Rated 1 out of 5 stars

horrible, no shows

horrible - worst company/acquisition ever. Vendor doesn’t respond, no one shower up twice for appointments, cancelled contract. please do better!

May 21, 2025
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Reply from Aptive Pest Control - Tampa

Hi Sheena,

We’re really sorry to hear about your experience—it’s the exact opposite of what we strive for at Aptive. Missing appointments and lack of communication are frustrating, and we completely understand why you'd feel let down. That’s not the kind of service we aim to provide, and we take your feedback seriously. If there’s anything we can still do to make this right or help close things out on a better note, we’d appreciate the opportunity. Thank you for giving us a try, and we truly hope future experiences—wherever they may be—are much smoother and more reliable.

-Jasmine

Rated 5 out of 5 stars

They listen to your concerns

They listen to your concerns

May 22, 2025
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Reply from Aptive Pest Control - Tampa

Hi Suzanne,

Thanks for highlighting that! At Aptive, truly listening to your concerns is the foundation of how we deliver care and protection tailored just for your home. We’re grateful to have you as part of the Aptive neighborhood and always here to make sure your needs are heard and addressed. If there’s ever anything else on your mind, don’t hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

All of there Techs are terrific

All of there Techs are terrific! Very polite and knowledgeable. They will go above and beyond to ensure your property and house is bug rat free.

May 21, 2025
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Reply from Aptive Pest Control - Tampa

Hi William,

Thanks so much for the wonderful feedback! We’re proud to have a team of service professionals who are not only polite and knowledgeable but who truly go above and beyond to keep your home and property comfortable. At Aptive, your comfort and peace of mind mean everything to us. We’re grateful to have you in the Aptive neighborhood and look forward to continuing to protect your home for years to come!

-Jasmine

Rated 5 out of 5 stars

Covered all potential issues

Visit was thorough and looked at all possible pest issues around the house.

May 20, 2025
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Reply from Aptive Pest Control - Tampa

Hi Patrick,

Thanks so much for the great feedback! We're glad to hear your service visit felt thorough and that our team took the time to carefully check all around your home. At Aptive, we believe in going the extra mile to give you real peace of mind. We're grateful to have you as part of the Aptive family and look forward to keeping your home protected!

-Jasmine

Rated 2 out of 5 stars

Technicians not prepared

Technicians not prepared due to not checking their notes from customer service.

May 4, 2025
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Reply from Aptive Pest Control - Tampa

Hi there,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the service professional not being fully prepared during your service. We understand how important it is for our team to be fully aligned with your needs and to follow through on the details provided by our customer service team. This is certainly not the experience we strive for, and we’ll work closely with our team to ensure better communication and preparation moving forward.

Your satisfaction is our top priority, and we’d love the opportunity to make things right. Please don’t hesitate to reach out to us directly at socialmedia@goaptive.com if you’d like to discuss your concerns further or if there’s anything else we can do for you. We truly appreciate your feedback and your continued trust in Aptive.

-Jasmine

Rated 4 out of 5 stars
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Reply from Aptive Pest Control - Tampa

Hi Joseph,

Thank you for your feedback! We're so happy to hear that you experienced prompt and effective service. At Aptive, we strive to deliver efficient solutions that make a real difference, and it’s wonderful to know we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We’re always here to help!

-Jasmine

Rated 5 out of 5 stars

Aptive is a great company to handle all…

Aptive is a great company to handle all your pest control needs. I always received excellent service and respect ful workers to handle my needs.

April 21, 2025
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Reply from Aptive Pest Control - Tampa

Hi Christina,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve consistently received excellent service and that our team has treated you with the respect you deserve. At Aptive, we’re all about providing reliable, top-notch pest control with a personal touch, and it means a lot to know we’ve been able to meet your needs. We’re grateful to have you as part of the Aptive family, and we’ll always be here when you need us!

-Jasmine

Rated 5 out of 5 stars

Timely

Timely, comprehensive service!

April 9, 2025
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Reply from Aptive Pest Control - Tampa

Hi Scott,

Thanks so much for your review! We're glad to hear you've been happy with the timely and thorough service. Providing dependable, comprehensive care is what we're all about here at Aptive. We appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Excellent Service

Christian communicated very well and took pictures of the work he performed.

April 11, 2025
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Reply from Aptive Pest Control - Tampa

Hi Ted,

Thanks so much for the great feedback! We're glad to hear Christian took the time to communicate clearly and keep you informed with pictures -- he's a valued part of the Aptive team, and we'll be sure to pass along your kind words. We appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Efficient, courteous service

courteous interaction, through inspection and treatment especially problem areas

April 7, 2025
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Reply from Aptive Pest Control - Tampa

Hi David,

Thank you so much for the kind words and for trusting Aptive with your pest control needs! We're glad to hear your experience was courteous and thorough, especially in the areas that needed extra attention. It means a lot to know our team made you feel taken care of -- we're always here to help keep your home protected and comfortable!

-Jasmine

Rated 5 out of 5 stars

It’s all about your technician Dennis

It’s all about your technician Dennis. He treats my property as if it was his own and the quality and communication of the work he does is outstanding. He is by far the best service tech that’s come to our home from Aptive. We would only like to book him for all our service needs!

April 9, 2025
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Reply from Aptive Pest Control - Tampa

Hi Bobby,

Thank you so much for sharing this amazing feedback! We're incredibly lucky to have Dennis on the Aptive team, and it's wonderful to hear how much you value the care, communication, and quality he brings to every visit. Treating your home like his own is exactly the level of service we strive for, and we'll be sure to pass along your kind words to him. We truly appreciate your trust in Aptive and will do our best to make sure Dennis continues supporting your home whenever possible!

-Jasmine

Rated 5 out of 5 stars

Fabulous Technician and Overall Service Experience

The Tech who came to provide my servicing's name is Cedric, and he was outstanding! He was also accompanied by a young man in training. Cedric was patient, listened to my needs for my lawn and inside my home, and it makes me feel good knowing the products are pet friendly and effective.

April 9, 2025
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Reply from Aptive Pest Control - Tampa

Hi Jan,

Thank you so much for sharing your experience! We're thrilled to hear that Cedric provided outstanding service and took the time to listen to your needs. It's great to know that you feel confident in our products and their effectiveness. We're proud to have Cedric and his trainee as part of the Aptive team, and we appreciate you being part of our neighborhood. If there's anything else we can assist you with, just let us know!

-Jasmine

Rated 5 out of 5 stars

Knowledgeable personnel

Christian provided excellent service—very professional, knowledgeable, and easy to communicate with. I really appreciated his thorough approach to the pest treatment.

April 9, 2025
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Reply from Aptive Pest Control - Tampa

Hi there,

Thank you for the wonderful review! We're so glad to hear that Christian provided you with excellent service. We take great pride in our team's professionalism and expertise, and it's fantastic to know that Christian's thorough approach made a positive impact. We truly appreciate you taking the time to share your experience, and we're always here for you whenever you need us!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Tampa

Hi Marj,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Christian provided such excellent service. At Aptive, we pride ourselves on having a team of professionals who go above and beyond, and it sounds like Christian truly did just that. We’re lucky to have him as part of our team, and we’re so glad he was able to address the spider webs and eggs effectively. Your feedback means a lot to us, and we’re here whenever you need us!

-Jasmine

Rated 4 out of 5 stars

I’ve been with Aptive for a year now…

I’ve been with Aptive for a year now and my experience has been positive. Most importantly my home is bug free. The complete treatment depends a lot on which tech you get because sometimes I didn’t get the complete service such as brushing spider webs away from windows etc…
The service and communication between them and me is great and easy to contact. I wish the rates were lower and no contracts but that’s about it for concerns.
Overall I am pleased with the service and would recommend.

January 17, 2025
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Reply from Aptive Pest Control - Tampa

We appreciate you taking the time to share your experience with us! We're glad to hear that you've been happy with our service and the treatments are doing a great job minimizing pest activity! It's important to us that we deliver effective service at a fair rate, and we would love to speak with you to take a closer look at your account to see what can be done to help, as well as ensure the cobwebs are addressed as soon as possible.

Please contact us at socialmedia@goaptive.com including your account details, and we'd be happy to help! Thank you for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Another job well done!

Christian was polite, friendly and helpful. He was also thorough and methodical. He did a great job!

March 25, 2025
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Reply from Aptive Pest Control - Tampa

We're thrilled to hear that you're having such a great experience, Jackie! It's wonderful to know that you were impressed with Christian's professionalism and helpfulness. We're committed to providing excellent service and appreciate your kind words. Thank you for being a part of the Aptive neighborhood!

-Alexis

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