On my most recent service appointment my technician called me the morning of my appointment and confirmed my service time so I'd be home for the appointment. Then he showed up one hour early (while I... See more
Company replied
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See what reviewers are saying
We are so happy that we switched years ago to Aptive pest control. The technicians are so professional and knowledgeable and can answer any question you ask them. They have gone out of their way to en... See more
Company replied
I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and... See more
Company replied
Isaac was very friendly and polite. He told me exactly what he was planning to do, and then did it. I also asked him to focus on a couple of specific areas around the exterior of the house, which he... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2551 Eltham Ave, Ste F, 23513, Norfolk, VA, United States
- 17579938127
We overthink pests so you don't have to.
4.0
Great
86 reviews
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Aptive staff are friendly and they…
Aptive staff are friendly and they quickly respond to my needs.
March 24, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Susan,
Thank you for sharing this, it really means a lot to us at Aptive! We’re glad to hear our team has been friendly and quick to respond when you need us, that’s exactly the kind of experience we strive to provide.
We appreciate you choosing Aptive and trusting us with your home. Whenever something comes up, you can count on us to keep it handled and make things as easy as possible for you.
-Jasmine
Reply from Aptive Pest Control - Virginia Beach
Hi there,
We’re thrilled to hear you found our team professional with great follow-through. At Aptive, we take pride in making sure every pest concern is fully handled so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to ensure any future needs are handled with the same care and attention.
-Jasmine
Outside of scheduled Appointment Slot
Service Technician was good and did a good job, but showed up at my house 3 hours before my scheduled time slot. Since he had to do interior items, I had to flex my work schedule to get home to support him.
I carefully track and execute my scheduled appointments so expect my service providers to do the same.
March 14, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Larry,
Thank you for taking the time to share your experience. I’m glad to hear that your service professional did a good job, but I completely understand how frustrating it must have been to have the appointment arrive well before your scheduled time. Your time is valuable, and it’s important that our visits align with the windows we provide.
At Aptive, we strive to respect our customers’ schedules while providing thorough and effective service. Your feedback will be shared with our operations team to help prevent scheduling issues like this in the future.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you’d like us to review your account or discuss this further. We truly appreciate you bringing this to our attention and giving us the opportunity to improve.
-Jasmine
Great service
October 3, 2025
Reply from Aptive Pest Control - Virginia Beach
Hi Michael,
Thank you for your kind words! We’re glad to hear you’re happy with the service you’ve received. At Aptive, we take pride in providing reliable, thorough, and professional pest control for every home, and your feedback means a lot to our team. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
technicians are good
technicians are good. need to emphasize the focus on the voles now that the weather and season has changed.
February 28, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Geoffrey,
Thank you for taking the time to share your feedback. We’re glad to hear that our service professionals have provided a positive experience.
We completely understand your concern about voles as the season changes. At Aptive, we adjust our treatments based on seasonal pest activity to ensure your home and property remain protected. If you’re seeing any vole activity or have specific areas of concern, please reach out to us directly at socialmedia@goaptive.com so we can make sure the treatment plan is focused where it’s needed most.
We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home and property safe and comfortable.
-Jasmine
Charged me without servicing my home
March 2, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Casey,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to be charged without receiving service.
At Aptive, we take these concerns seriously and want to make things right. If you could please reach out to us directly at socialmedia@goaptive.com with your service address and any details about the situation, we’ll review your account immediately and ensure any issues are resolved.
We truly value you as part of the Aptive family and appreciate the opportunity to correct this and provide the service you expect and deserve.
-Jasmine
Reply from Aptive Pest Control - Virginia Beach
Hi Arleen,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided knowledgeable and professional service. At Aptive, we take pride in delivering thorough, attentive, and reliable pest control, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Always professional courteous service.
March 5, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Joseph,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service has consistently been professional and courteous. Providing reliable, respectful service is something our team takes pride in, and it’s always rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
I could tell by the photos he took…
I could tell by the photos he took while working that he was extremely thorough.
March 3, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Cecilee,
Thank you for sharing your experience. We’re glad to hear that our Aptive service professional’s thoroughness came through, even in the photos taken during the visit.
Providing careful, detailed service is very important to us, and it’s great to know that our commitment to protecting your home was evident. We appreciate you trusting Aptive to keep your home safe from pests and look forward to continuing to provide reliable service.
-Jasmine
I think this company is doing Great!
I think this company is doing exactly what should be done, and customer satisfaction is a reflection of that.
March 1, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi John,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you feel we’re doing things right and that our focus on customer satisfaction is showing. At Aptive, we take pride in providing reliable, professional, and effective service, and it’s wonderful to know our efforts are making a difference for our customers.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
they came when they said they would
they came when they said they would. They did what they said and what I wished to be done. Bugs have been almost non existent this winter.
February 6, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that our team arrived as scheduled, addressed your specific requests, and helped keep your home protected this winter. At Aptive, we take pride in delivering reliable, thorough service that gives our customers peace of mind all year long.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard.
-Jasmine
Great job by technician.
February 4, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Pamela,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job. At Aptive, we take pride in providing effective, reliable, and courteous service, and it’s wonderful to know that reflected in your experience.
We appreciate you choosing Aptive and look forward to continuing to keep your home and yard protected!
-Jasmine
Reply from Aptive Pest Control - Virginia Beach
Hi Kurt,
Thank you for sharing your feedback! We’re glad to hear that you’ve experienced excellent results and clear communication from our team. Providing effective, reliable service while keeping our customers informed is exactly what we strive for at Aptive, and it means a lot to know it made a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Great service
Great service. Service reps are professional and friendly. Treatments work.
January 31, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Paul,
We’re thrilled to hear that our team provided professional and friendly service and that your treatments are effective! At Aptive, we take pride in delivering reliable pest control solutions while making sure every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Home Owners Review
Appeared to be a careful and thorough scan of my area. Also appeared to be thorough job.
January 15, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Harold,
Thank you for taking the time to share your experience! We’re glad to hear the service felt careful and thorough, that attention to detail is something our service professionals truly prioritize. At Aptive, we want every visit to feel complete and reassuring. We appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
Disappointed
High pressure, low performance. Too much money for little service. Don’t waste your money.
August 28, 2025
Reply from Aptive Pest Control - Virginia Beach
Hi Elizabeth,
Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive didn’t meet your expectations. We strive to provide thorough, effective pest protection and clear communication, and it’s clear we fell short in your case.
We genuinely want every home in the Aptive neighborhood to feel protected and supported. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your service and work to address any concerns. Your feedback is important, and we appreciate the opportunity to make things right.
-Jasmine
The Aptive employee who came was polite…
The Aptive employee who came was polite and communicated well.
January 16, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Laura,
Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and communicated clearly during the service. At Aptive, we take pride in providing attentive, professional pest protection while ensuring every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
They followed our spraying directions
They followed our spraying directions, we're here caring of our property.
January 16, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our team followed your directions and took care of your property. At Aptive, we take pride in providing thorough, attentive pest protection while respecting your home and ensuring every customer feels confident in our work.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Service tech Jared did a very good job
Service tech Jared did a very good job. The thing that I very much liked about his treatment was that he included pictures in the “after action report” that he sent me when he was done. This was very helpful and was the first time that an Aptive tech had done this with the pictures.
January 22, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Gerald,
Thank you for sharing your experience! We’re thrilled to hear that Jared provided thorough service and went the extra mile by including pictures in his after-action report. At Aptive, we take pride in providing transparent, detailed, and professional pest protection so our customers can feel confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback about Jared means a lot to our team!
-Jasmine
No more rodents!
I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and replenish them every 2weeks. Your technicians are very professional. Jacob served me last. I am most satisfied!
January 23, 2026
Reply from Aptive Pest Control - Virginia Beach
Hi Cheryl,
Thank you so much for sharing your experience! We’re thrilled to hear that our approach has made such a positive difference in controlling mice in your home. It’s wonderful to know that Jacob and our team have provided professional, thorough service and that our bait box system has given you the results you were looking for.
At Aptive, we take pride in delivering effective pest protection and attentive care to every home in our neighborhood. We truly appreciate you trusting us to protect your home, and your kind words mean a lot to our team!
-Jasmine
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