Afroquarter Reviews 

414
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.

Rated 5 out of 5 stars

Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... See more

Rated 5 out of 5 stars

My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... See more

Rated 5 out of 5 stars

Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.

Company details

  1. Beauty Supply Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Health and Beauty Shop

About Afroquarter

Written by the company

What is AQ Online?

The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair.  Don’t let us convince you! Come and see for yourself. 

About AQ Online

 AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.

After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour. 

This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise. 

That is why AQ Online was built on the quote "Be the change you want to see"

Our aim 

 We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

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4.7

All reviews

(414)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I received the wrong order and still…

I received the wrong order and still have not received a reply when I queried this. I paid extra for fast delivery which was a a waste as I did not receive what I needed (urgently) when I needed it!

April 18, 2022
Afroquarter logo

Reply from Afroquarter

Hi Joy,

We apologise for the inconvenience and subsequent delay due to our error 🙏🏾

I have sent you an email to resolve this ASAP.

In the meantime, we have processed a refund for the shipping costs.

Thanks,

Tasha

Rated 3 out of 5 stars

The explanation on object confused my…

The explanation on object confused my stylist lol so she assumed this was the texture release kit and admitted that she had used the same products on other people's hair to achieve the same style 🤦🏾‍♀️ I can understand why she made this initial mistake so if it could be more obvious which products are support products then these mistakes won't happen as she to this day believes this is the texture release kit and it isn't

April 14, 2022
Rated 5 out of 5 stars

Arrived on time

Arrived on time

No problems

I've been looking for a black owner hair company for a while! Will deffo be ordering all my products from here

March 23, 2022
Rated 5 out of 5 stars

perfect

Detangling product.
Received according to description.
Received on time. (fast shipment).
Parcel box ok.

March 23, 2022
Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days.

Items were packed well and arrived on time. Will definitely buy from you again.

If you’re looking for a good selection of products, Afroquarter is the one for you!

March 13, 2022
Rated 5 out of 5 stars

Great service

Great service, efficient. I recieved my product and was sure impressed. I’ll order again next month to support a black owned business

March 13, 2022
Rated 5 out of 5 stars

Love TGIN

I love the TGIN products and bought at a decent price compared to others!

March 9, 2022
Rated 5 out of 5 stars

AQ Online are great!

This is my third time using AQ Online and I think they are great with their deliveries - super fast and efficient. I also found AQ Online are one of the best hair companies for pricing - not too expensive compared to many other hair companies.

Plus as a little bonus, they package the products you purchased in such a nice way too! Would definitely recommend AQ to my friends and family and I will definitely be using AQ again for in the future!

March 4, 2022

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