Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... See more
My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... See more
Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.
Company details
About Afroquarter
Written by the company
What is AQ Online?
The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair. Don’t let us convince you! Come and see for yourself.
About AQ Online
AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.
After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour.
This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise.
That is why AQ Online was built on the quote "Be the change you want to see"
Our aim
We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.
Contact info
PA103 SP/ACE, Technology Centre, Glaisher Dr,, WV10 9RU, Wolverhampton, United Kingdom
- 07380178434
- Care@aqonline.co.uk
- aqonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service and delivery time
Good service and excellent products
Good service and excellent products. A definite go-to place every time.
Black-owned, professional, fast service and good prices
Came super fast. Messaged them that I needed the product quickly and they dispatched it the same day for me and it came in 3 days max. Amazing service and feels great supporting a black-owned business. Will most likely switch to this company for all my hair products.
Packaging issues
The pump action cap for the cleanser was open and some of the solution had leaked out so much so that I wondered if I’d been sold a used bottle. I think the box the two bottles were packed in was to small hence the spillage. I would order this again however if the same occurred I would be reluctant to do so in future.

Reply from Afroquarter
Hasn't disappointed me yet
Wide range of products and great service. Delivery is quick and products well packaged so haven't experienced any breakages - yet!
Items arrived within a couple of days…
Items arrived within a couple of days which was amazing and just in time for wash day! Will definitely order from you again. Thank you.
Loved the products i ordered and my…
Loved the products i ordered and my order came quickly
I especially liked the packaging
I especially liked the packaging, and although I wished I got the items sooner, my experience was overall satisfying
Products came on time and in good…
Products came on time and in good condition, would order again!
Everything was great
Everything was great - glad to have used Afroquarter for my delivery!
Very happy with the product I received
Very happy with the product I received. Well packed and delivery was super quick. Thank you!
Very happy with delivery service
Very happy with delivery service. Their response time and any issues, they are always willing to resolve
ORS Olive Oil Hair Products
Ordered a range of my favourite ORS Olive Oil hair products. The delivery was quick and I received regular tracking and shipping updates. The packaging is cute too. So happy with my order!
Great Customer Service
My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate them reaching out personally to be advise and my sister was overjoyed with her belated gift
Great products well packaged good…
Great products well packaged good prices will buy again thanks
Great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







