Aquablastsolutions Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 1 out of 5 stars

Not interested in my job !

I requested an on-site quote from Aqua Blast, Sunshine Coast, for cleaning of my exposed aggregate driveway, and tiled and paved alfresco areas. My house was newly built and with all the recent heavy rains and red volcanic mud in the area, the driveway had suffered a lot of brown staining while the construction and landscaping was being completed.

Aqua Blast sprayed a small test area of iron staining with a chemical, and initially said they could clean it. The tiles, grout and pavers would also be easily cleaned. They provided me with a quote for steam cleaning.

I got a quote also from another cleaner who had doubts about whether the stains on the driveway could be removed. He also didn't believe that steam cleaning would work. I also had another look at the area that Aqua Blast sprayed after it had dried thoroughly and it didn't seem to have had any effect. I informed them of this and said that I was rather sceptical that the driveway could be cleaned.

As I didn’t want to waste money on trying to clean the exposed aggregate if it's not going to work, I proposed to Aqua Blast that we pay them to come out and clean all of the tiled and paved areas, but to do a test clean only with their machine on a small part of the driveway, then if that worked I would proceed, but if it didn't I wouldn't, and there would be no charge for the test area ?

I asked them to separate out the two parts of their quote ? I thought my proposal would be a perfectly legitimate and fair solution.

They replied by “respectfully declining the offer to clean these surfaces”. They weren’t even interested in doing the tiled areas which were the largest part of the job by area. No explanation was given, although I suspect that their cleaning methods are not as successful as they claim, and they knew it They kept telling me how they valued their company’s success and credibility. Well, I think they’re shot to pieces now!

There are plenty of other pressure cleaning companies out there. Don’t bother with Aqua Blast. They only want to cherry pick the easy jobs to keep their reputation in tact.

May 3, 2018
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