AquaFutures Reviews 153

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally describe the service as good, with many praising the support team for being helpful and responsive, especially a member of the leadership team. Several people report timely payouts and a smooth process for receiving their funded account credentials. However, some people were dissatisfied with the website, citing issues like lag when loading charts and problems with account creation and access. Some reviewers also experienced slow response times from customer service, with some reporting robotic answers or long delays. There are also mentions of issues with payment, including delayed payouts and accounts being terminated due to unclear rules regarding daily loss limits and floating equity.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the support team as helpful,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express significant frustration and... See more

Response time

People report ambiguous experiences with response times. While some customers praise fast responses, quick... See more

Website

Users describe negative interactions with the website, frequently encountering login problems and issues with... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the excellent service, clear rules,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Always read the fine line. I was mis leaded that the DLL was only a soft breach, so be careful. First thing I read was their "beginner account overview", so I thought they'd be the same as any other... See more

Rated 3 out of 5 stars

consistency rule X AquaFutures isn’t bad, but I’m not a fan of their consistency rule. They claim you get 100% of your payout, but you actually have to fall within a very tight consistency... See more

Rated 4 out of 5 stars

In the crowd of future prop firms, this one has managed to provide an amazing experience at an affordable price. My daughter just received her first payment today. Although the chat support was a bi... See more

Company replied

Rated 4 out of 5 stars

I had some issues that came up when the project x platform stopped working. They were quick to resolve my account the next day. It usually takes a day to get a response but that's usually because we a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Educational Institution
  3. Financial Institution
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

At Aqua Futures, we’re more than just a prop firm, we’re your partner in creating a successful trading future. Committed to transparency and steadfast support, we empower traders with funded accounts to confidently navigate the financial markets. Join a community where expertise meets opportunity, and together, let’s forge a path to lasting financial success.


Contact info

3.2

Average

TrustScore 3 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

UNREALISTIC rules and disgusting support.

UNREALISTIC rules. Daily loss still on funded account and 40% consistency rule too. Mathematically impossible to hit the goals with 1/2 days, it must be 3 days on their terms! It gets more worse on instant accounts that they still put a 20% consistency rule on instant too which is crazy. The support can’t answer less than 2 hours and most of them look like robotic answers. They can’t answer simple questions or even check what’s happening to the delays on your account. The platform works fast and good to say that you failed on their challenge but when you pass they hold you days and delay everything. In resume: they’re designed to make you fail!

February 10, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry to hear this was your impression. Our risk parameters, including daily loss limits and consistency requirements, are clearly outlined prior to purchase and are designed to promote sustainable trading practices across all account types.

Support response times can vary depending on volume, but delays are not intentional, and account reviews follow defined procedures rather than discretionary decisions.

please contact compliance@aquafutures.io


AquaFutures Team

Rated 1 out of 5 stars

Worst prop firm ever u will see....I hv…

Worst prop firm ever u will see....I hv seen alot of ppl successful meeting the requirements of the aqua futures and still are being denied fr the payout......one of my frnds dashboard says it has 32 or my of consistency rule ....bt he got denied on email by saying he had 42 prcnt of consistency rule....is this the way prop firm should treat there customer....I hope ths firm gets shutdown soon

February 1, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry to see this feedback. Payout eligibility is determined using verified account data and published rules, including consistency requirements at the time of review. Dashboard views may not always reflect the finalized review metrics, which is why each request is carefully assessed before a decision is made.

please contact compliance@aquafutures.io

AquaFutures Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Great firm

Love aquafutures trading with them for a long time and got multiple payouts. Great support great firm

January 29, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for the kind words and for trading with us. We’re glad to hear you’ve had multiple payouts and a great experience overall.

AquaFutures Team

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service takes days to solve issues whole other platforms like alpha futures only take minutes.

January 25, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry to hear this was your experience. Response times can vary depending on issue complexity and volume, but we appreciate the feedback and are continuing to improve.
please contact compliance@aquafutures.io

AquaFutures Team

Rated 5 out of 5 stars

Excellent firm

Excellent firm, one of the best I have had the pleasure of trading with. The rules are clear and encourage good disciplined trading, they have actually helped me improve personally as a trader, the support team is incredibly helpful and always available to handle your issues. They absolutely pay you out if you follow their guidelines, never had an issue with them at all. Definitely recommend to all traders, and wanted to give a massive shoutout to the COO Kyle for always being a really kind person and helpful with all my queries.

January 21, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hey Sora,

Thank you for your kind words! We're glad that the team has been able to help when needed, and that you've been able to receive a withdrawal with us.

We're always here to help if anything else may come up in the future!

AquaFutures Team

Rated 1 out of 5 stars

After purchasing account they give me…

After purchasing account they give me credentials after more than 1 day and then too i am not being able to see charts and trade it's been 2 days i have paid to trade and i can't trade, Support team is super slow.They give me 24 hour timeout when i asked to solve the problem They will be vanished soon from futures industry bullshit. (Update: I can finally see the charts and trade after 4 days of paying for my account they gave me 7 day timeout my friend talked to them then only they remove my timeout very slow and bad support still.
There platform is Shit you place buy stop it will place at market it happened to me 3 times and on 3rd time my account got blown I'll never purchase account again on this propfirm. Stay safe from this firm

January 21, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry for the delays you experienced and understand how frustrating that can be. Platform access issues can take time to resolve depending on the cause, but we’re glad to hear you’re now able to trade. Your feedback on response times is noted and appreciated.

AquaFutures Team

Rated 5 out of 5 stars

Top 1 PropFirm !

Top 1 PropFirm In terms of support and problem-solving for traders, they are extremely reliable and fair. I've never had any problems with my withdrawals, and I recommend them 100%.

January 19, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hey Igor,

Thank you for leaving your review! We're glad to hear you've had a good experience with AquaFutures and are excited to continue working with you in the future.

Congratulations on your recent withdrawal!

AquaFutures Team

Rated 1 out of 5 stars

My withdrawal amount was deducted $655

My profit was deducted 655$,becauset hat was defined as a scalping trade. My holding time was 8 seconds, but I won over 30 points on NQ, no micro.

the rules don't prohibit scaping, but rather microscalping. Microscaling should involve extremely short holding periods and very low profit margins. However, I won over 30 points on that one trade; that's not scalping, much less microscaping

January 16, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We understand your concern. Microscalping classifications are based on execution behavior and holding time, not solely on point gain. Trades with very short durations can still fall under restricted activity even if the profit size is larger.

AquaFutures Team

Rated 5 out of 5 stars

After i purchase my challenge,

After i purchase my challenge,
I cannot login to my project x trading account. So contacted the support,
And they solved it very easily

January 12, 2026
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for sharing your experience! We're glad the team was able to help quickly.

Always feel free to reach out to our support team if there's anything else we can assist with in the future!

AquaFutures Team

Rated 5 out of 5 stars

Very good prop firm love their prices…

Very good prop firm love their prices payouts is not slow jusr 3 business days but works.

December 31, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for your feedback! We're happy you've had a good experience with our firm, and we're always here to help if anything may come up in the future.

AquaFutures Team

Rated 4 out of 5 stars

Good firm

Good firm , cheap and reliable but good support asw but they kinda take time to answer but they do !

December 20, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for sharing your feedback!

We're glad you've had a good experience with our firm, and we're always here to help if there's anything we can assist with in the future.

AquaFutures Team

Rated 4 out of 5 stars

I had some issues that came up when the…

I had some issues that came up when the project x platform stopped working. They were quick to resolve my account the next day. It usually takes a day to get a response but that's usually because we are in different time zones. I'm currently waiting on my very 1st pay out. Going to see how this process goes before I leave another review. So far so good though.

December 16, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello Carlos,

Congratulations on reaching your first withdrawal! We're glad to be able to assist with your account after the platform issue.

If there's anything else we can help with in the future, please don't hesitate to reach out!

AquaFutures Team

Rated 5 out of 5 stars

I've been trading with Aqua Futures for…

I've been trading with Aqua Futures for three months now and have made several withdrawals. Honestly, you won't find better value for money than this company. They have the lowest subscription fee among all the brokers, their trading platform is highly efficient, and withdrawals are 100% guaranteed.

December 22, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for sharing your experience! We're glad that you've been satisfied with AquaFutures and are excited to continue working with you moving forward.

Always feel free to reach out if there's anything we can assist with!

AquaFutures Team

Rated 3 out of 5 stars

Your dashboard very difficult add all…

Your dashboard very difficult add all futures in dashboard ok and your account will be affordable price nice rules

December 2, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for the feedback. We’re glad you found the pricing and rules fair, and we appreciate the note about the dashboard. Feedback like this helps us continue improving!

AquaFutures Team

Rated 1 out of 5 stars

Bad Customer Service

The slowiest customer service I have ever experienced

December 21, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry to hear this was your experience. Response times can vary depending on volume, but we appreciate you sharing the feedback and will continue working to improve!

please contact compliance@aquafutures.io

AquaFutures Team

Rated 4 out of 5 stars

Great support so far

Great support so far. Timely replies.

Just got my account and the rules are somewhat tight. But let's see how it goes.

We'll be back to finish off the review

December 19, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for the feedback. We wish you the best as you get started with the account!

AquaFutures Team

Rated 1 out of 5 stars

Stay Away from them !!!

December 18, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We’re sorry to see this feedback. If there’s a specific issue you’d like reviewed, our support team is available to assist directly.
please contact compliance@aquafutures.io

AquaFutures Team

Rated 4 out of 5 stars

Aquafuture is excellent for their…

Aquafuture is excellent for their challenge offers and for running many giveaways. Their support can be a bit slow at times, but their COO kyle handles issues easily. I’ve been funded multiple times without any problems. You can reach out to them for better pricing.

December 18, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

Thank you for sharing your experience. We’re glad to hear that any issues were handled when needed.

AquaFutures Team

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