AquaFutures Reviews 153

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally describe the service as good, with many praising the support team for being helpful and responsive, especially a member of the leadership team. Several people report timely payouts and a smooth process for receiving their funded account credentials. However, some people were dissatisfied with the website, citing issues like lag when loading charts and problems with account creation and access. Some reviewers also experienced slow response times from customer service, with some reporting robotic answers or long delays. There are also mentions of issues with payment, including delayed payouts and accounts being terminated due to unclear rules regarding daily loss limits and floating equity.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the support team as helpful,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express significant frustration and... See more

Response time

People report ambiguous experiences with response times. While some customers praise fast responses, quick... See more

Website

Users describe negative interactions with the website, frequently encountering login problems and issues with... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the excellent service, clear rules,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Always read the fine line. I was mis leaded that the DLL was only a soft breach, so be careful. First thing I read was their "beginner account overview", so I thought they'd be the same as any other... See more

Rated 3 out of 5 stars

consistency rule X AquaFutures isn’t bad, but I’m not a fan of their consistency rule. They claim you get 100% of your payout, but you actually have to fall within a very tight consistency... See more

Rated 4 out of 5 stars

In the crowd of future prop firms, this one has managed to provide an amazing experience at an affordable price. My daughter just received her first payment today. Although the chat support was a bi... See more

Company replied

Rated 4 out of 5 stars

I had some issues that came up when the project x platform stopped working. They were quick to resolve my account the next day. It usually takes a day to get a response but that's usually because we a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Educational Institution
  3. Financial Institution
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

At Aqua Futures, we’re more than just a prop firm, we’re your partner in creating a successful trading future. Committed to transparency and steadfast support, we empower traders with funded accounts to confidently navigate the financial markets. Join a community where expertise meets opportunity, and together, let’s forge a path to lasting financial success.


Contact info

3.2

Average

TrustScore 3 out of 5

153 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

The support team takes almost 2 weeks…

The support team takes almost 2 weeks to give a giveaway acc. Everytime they send a message it takes 1/2 days to send the next even if i anser directly!

December 5, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We understand how delays like this can be frustrating and appreciate you sharing the feedback. Giveaway accounts are processed separately from standard purchases, and response times can vary depending on volume.

please contact compliance@aquafutures.io

AquaFutures Team

Rated 1 out of 5 stars

Customer service is not serious

Customer service is not serious. I have to ask and re-explain the problem several times, which is nevertheless very simple to deal with. I have an error message on ProjectX which does not allow me to trade. Nothing to do.

November 19, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Hello,

We're sorry to hear about the trouble you experienced. Issues like this are typically tied to the platform provider and may require additional steps to identify and resolve.

please contact compliance@aquafutures.io

Rated 1 out of 5 stars

Literally banned me after a single…

Literally banned me after a single payout!!! That too they didn’t even tell me they banned me they made me unable to buy accounts and when I questioned it in discord they literally kicked me out of the group!!!!

October 27, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for your feedback. We understand your frustration.

please contact compliance@aquafutures.io
with your account details. Our team will be happy to investigate and provide a full explanation.

Rated 4 out of 5 stars

Recently

Recently, had some troubles regarding my account, at the start the support took a bit however it improved and the problem is solved, the person who helped me was kyle

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Payout

The guy name Kyle mutes you after you continue to message him, due to they can't pay out.

October 17, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Please contact compliance@aquafutures.io

Rated 1 out of 5 stars

Scam company – charges customers without consent

I purchased a funded account from AquaFutures on September 12, 2025. After failing the challenge, I manually canceled my subscription, and it clearly shows as Cancelled in my account. I never clicked “Resubscribe” or agreed to any renewal.
Despite that, they still charged my card through Redopay without my permission. This company is clearly scamming people by taking unauthorized payments. I strongly advise everyone to stay away from them — completely untrustworthy service.

October 12, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for your feedback. We take concerns regarding billing very seriously.

Please contact compliance@aquafutures.io

Rated 4 out of 5 stars

So far so good

I bought a 50k evaluation that I passed in one day. It was not clearly explicit in their FAQ that there was a minimum trading days: "AquaFutures does not require a minimum amount of trading days on evaluation phases of each plan. However, our plans do require to show consistency in performance to successfully pass a evaluation.".
I found the hard way that this means that you NEED to have at least 3 trading days to comply with 40% consistency rule, so I kinda " failed " that challenge because of it. I think it would be more transparent to just state that you need those 3 days to meet the rule, otherwise is just misleading.
However, they were the fastest prop firm to review the account, and they also issued another challenge for me to try to pass, without any cost and were very helpful when I contacted them. I'm some dollars away to pass the eval and hopefully I can comment about the payout process soon.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

I was 1 click away from buying 3 150k…

I was 1 click away from buying 3 150k accounts. Talked to the support and found that DLL is a hard breach. And I asked for clarification if the DLL is being adjusted based on the EOD balance. They said No. This means there is no use of Max loss. And it's not mentioned in FAQ.

Clearly a scam. Stay away peeps. Happy trading.

September 18, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for sharing your feedback. We understand how important clarity on rules is for traders.

please contact compliance@aquafutures.io

Rated 3 out of 5 stars

Good but misleading so be careful

Always read the fine line. I was mis leaded that the DLL was only a soft breach, so be careful. First thing I read was their "beginner account overview", so I thought they'd be the same as any other prop firms. Little did I know that they had another page stating DLL is hard breach. So, watch out for this, especially if you are a beginner like me. They are not as bad as I thought they would be, they are actually good for newbies who are just starting. Their pricing is very good. Their support was not that good when I first interact with them, they could have politely correct my misunderstanding instead of treating me like they did. There is no need to hide the hard breach rule, just state it clearly and treat us fairly.

September 16, 2025
Unprompted review
Rated 2 out of 5 stars

Good price and rules on challenge, poor support

Good price and rules on challenge. Although, if you ever have any issue then you will not receive support, they will ignore your tickets and messages on discord. as you can see they haven't even responded to poor reviews on Trustpilot. I would consider them a last resort or not at all due to their support.

If they choose to not support you even when its a small platform issue, imagine how bad it must be when you get to payout.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Saw the 60% off

Saw the 60% off, created an account. No account creation confirmation emails. From the account I clicked on buy challenge. Gave me the billing page to enter card details and buy but the page had a box saying 'log into your account' when I did it said 'Invalid login credentials'

No 'close account' button.

I sent their chat support a message and it said 10min response time. 20 mins later the chat message had just disappeared.

Sounds like a total scam to me!

September 13, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for your feedback. We're sorry to hear about the experience you described.

It sounds like there may have been a temporary account or session issue during registration or checkout. This can sometimes occur if the account is not fully confirmed before attempting to log in or complete a purchase. Our support chats do not delete messages intentionally, so this may also have been a connection or browser session issue.

We can help resolve this quickly. Please email compliance@aquafutures.io

Rated 1 out of 5 stars

Scam with No Transparency

My account was terminated despite having a positive balance. Their support explained that even if you’ve made consistent profits, breaching the daily loss limit just once will instantly mark your account as failed and shut it down—regardless of your overall gains. My initial balance was $5,000, and I had over $265 profit in just two days. But one day with a $150 loss wiped everything out.
Their website claims two breaches are needed for termination, but in reality, one is enough to erase all your progress. The rules are vague, communication is poor, and everything seems designed to confuse users and keep their profits.
I strongly advise against using, testing, or trusting this platform. It’s misleading, unfair, and operates like a scam.

August 29, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for sharing your feedback. We’re sorry to hear that your experience was frustrating.

please contact compliance@aquafutures.io
and our team will be happy to assist.

Rated 5 out of 5 stars

Trading with Aqua Futures has been a…

Trading with Aqua Futures has been a great experience. The platform offers smooth execution, clear rules, and reliable data feeds. Payouts are always processed on time, and the support team is quick to respond whenever needed. A truly transparent and trustworthy prop firm for serious futures traders.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

AQUAFUTURES SCAMER❌

The bad experience i have been experiencing with this popfirm and about all this good reviews that they have here are paid reviews and i have the prof of this because they closed my account with no reason and they said its the system when I right on trustpilot they contacted me to delete it and they will give it me back i did
Now i was work with the risk option i put 1200 and i saved that but they didn’t put on and they said volatility as before
And they closed my account also evry day I found my dashboard and platform changed of everything they have access to it that is was they have ship price be curful guys

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic firm!

I've used many prop firms, and Aquafutures are up there with the best, ive had a fantastic experience with them and no issues at all in getting payouts.
A great firm and although they are fairly new, if they keep this up, their name will be on the lips of everyone as a firm favourite.
Thanks guys

August 11, 2025
Unprompted review
Rated 3 out of 5 stars

consistency rule X

consistency rule X
AquaFutures isn’t bad, but I’m not a fan of their consistency rule. They claim you get 100% of your payout, but you actually have to fall within a very tight consistency range — 0–20%. While it’s possible, it’s pretty unrealistic for most traders.

Here’s their consistency-to-profit split breakdown:

0.00–20.00% = 100% payout

20.01–30.00% = 90% payout

30.01–40.00% = 70% payout

I always find myself in the 70% range, which makes it feel like they’re taking a big chunk of my earnings. Aquafutures pays their traders, and you can trust them.

August 4, 2025

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