AquaFutures Reviews 153

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally describe the service as good, with many praising the support team for being helpful and responsive, especially a member of the leadership team. Several people report timely payouts and a smooth process for receiving their funded account credentials. However, some people were dissatisfied with the website, citing issues like lag when loading charts and problems with account creation and access. Some reviewers also experienced slow response times from customer service, with some reporting robotic answers or long delays. There are also mentions of issues with payment, including delayed payouts and accounts being terminated due to unclear rules regarding daily loss limits and floating equity.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the support team as helpful,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express significant frustration and... See more

Response time

People report ambiguous experiences with response times. While some customers praise fast responses, quick... See more

Website

Users describe negative interactions with the website, frequently encountering login problems and issues with... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the excellent service, clear rules,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Always read the fine line. I was mis leaded that the DLL was only a soft breach, so be careful. First thing I read was their "beginner account overview", so I thought they'd be the same as any other... See more

Rated 3 out of 5 stars

consistency rule X AquaFutures isn’t bad, but I’m not a fan of their consistency rule. They claim you get 100% of your payout, but you actually have to fall within a very tight consistency... See more

Rated 4 out of 5 stars

In the crowd of future prop firms, this one has managed to provide an amazing experience at an affordable price. My daughter just received her first payment today. Although the chat support was a bi... See more

Company replied

Rated 4 out of 5 stars

I had some issues that came up when the project x platform stopped working. They were quick to resolve my account the next day. It usually takes a day to get a response but that's usually because we a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Educational Institution
  3. Financial Institution
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

At Aqua Futures, we’re more than just a prop firm, we’re your partner in creating a successful trading future. Committed to transparency and steadfast support, we empower traders with funded accounts to confidently navigate the financial markets. Join a community where expertise meets opportunity, and together, let’s forge a path to lasting financial success.


Contact info

3.2

Average

TrustScore 3 out of 5

153 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

A Futures Prop Firm with a Strong Backing

Aqua Futures is a relatively new futures prop firm. However, in an industry riddled with uncertainty, it's backed by one of the top CFDs prop firms in the markets - Aqua Funded. I've been funded by AF for a while now and the level of services is just as what we've seen from its sister company: payouts are VERY fast, support is extremely responsive and prices and rules are fair. I cannot recommend Aqua Futures enough. I definitelty see it among the top futures prop firm in the near future. As plus, in such a short time after starting its services, AF is already listed, on PropFirmMatch, the premier website where the most trustworthy prop firms are listed.

April 2, 2025
Unprompted review
Rated 4 out of 5 stars

Great!

First of all, how have I ever traded futures with anything else than the projectx platform?! It's simply amazing.

Support is fast to answer questions and helpful.

The simplicity of the challenge is great. No complicated rules.

Reached the funded stage but is yet to request a payout.

Will get back with how that goes!

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Manipulated orders

As expected from a company that is not based in the US, there is manipulation of orders, probably the orders are not even sent to the CME system and other servers. I had a daily loss limit due to manipulation of orders, another one that when I have to pay the operators will go bankrupt.
Don't buy.

March 18, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

We take accusations of manipulation very seriously and are confident in the integrity of our systems. If you believe there has been an issue with your account, please contact compliance@aquafutures.io
with your account details so our team can review it thoroughly.

Rated 1 out of 5 stars

poor customer support....drawdown…

poor customer support....drawdown incorrect messages...they dont seem professional guys....i am experienced trader but i dont recommend this any more. Almighty Allah knows, how did i suffer with them.

March 17, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.

Please feel free to contact us at compliance@aquafutures.io so our team can investigate and assist you directly.

Rated 5 out of 5 stars

5 stars for me easily

Got my payout after some problem with the dashboard, so I contacted the support and got it fixed within a day. Excellent customer service and fast payout as well. 5 stars for me easily.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response, professional team

Kyle and his team were the upmost professionals and response time was amazing. Still pending my funded account after passing the eval but this company, from a customer service and platform perspective, are top tier.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer support they dont reply…

Worst customer support they dont reply revert back on ticket or general chat for hours and after sales support is worse for traders i am not able to find ‘ym’ symbol on trading platform feels like i got scammed this is worse

March 3, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

Thank you for your feedback. We're sorry to hear about your experience. Response times can occasionally be longer during busy periods, but our team always aims to assist all traders as quickly as possible.

Please contact us at compliance@aquafutures.io

Rated 4 out of 5 stars

AquaFutures

Been a trader in AquaFunded for more than a year, Aqua futures is same like them never disappointed in their support and trading conditions

Kudos to the Team

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Aqua…

I had a great experience with Aqua Futures. They took all my information expeditiously and provided me with the hope that further great support would be provided if I need it in the futures. They offer great opportunity for traders in the Futures space, I spoke with Larry to handle my issues and they were resolved swifty.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

bought 25k challenge

bought 25k challenge, worst futures firm, when i open trade it open with 2-3 slippage and when i close it it again reduce profit but slipping the exit price.

January 29, 2025
Unprompted review
AquaFutures logo

Reply from AquaFutures

We always aim to provide stable and fair execution for all traders.
please email compliance@aquafutures.io We are always happy to help.

Rated 1 out of 5 stars

You guys lack transparency about DLL being a hard breach

I find it sneaky that you guys don't have any reference on your home page or FAQ section in regards to a daily loss limit violation resulting in complete termination of an account. Coming from a new firm this is alarming since the vast majority of front runner firms like Topstep Apex, and MFF don't have DLL as a hard beach. You guys need to be more transparent before enforcing these violations.

January 9, 2025
Unprompted review

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