Purchased the Aquapac plusplus to protect my phone and car keys whilst kayaking. Has been absolutely faultless (ie no leaks!) until extremely unusual circumstances saw one of the clips break. I contac... See more
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Sometimes you have to call out poor customer service so other buyers don’t experience the same issue. I purchased an Aquapac phone case as I’d previously had good experience using their products.... See more
Company replied
Hotel staff were very friendly & helpful. Was a 5 min walk from station so very convenient. Room was clean and had everything we needed including amazing sound proofing from traffic noise - excellent... See more
Absolute garbage. After the 1st use my waterproof duffel bag had the very thin interior waterproof layer exfoliating and cracking, so not waterproof anymore...
Company details
Written by the company
Manufacturers for 40 years of waterproof cases for phones, tablets, 2-way radios, radio mics, dry bags, maps, storage cases for valuable and essentials including first aid kits, insulin pump cases, pack dividers, back packs, waist packs and more. Aquapac is the most extensive range of waterproofc ases. Our cases allow the use of electornic devices inside the cases.Talk, listen, text, take photos and videos with our phone case range. We have sizes to fit all phones, tablets and two-way radios. Aquapac is a pioneer brand launched in 1994 which has developed new concepts and is sold globally to over 60 countries especially to water sports and outdoors enthusiasts, search and rescue teams, film & TV crews, Forestry, Shipping, Utility companies, Government Departments and many more sectors. UK made, with distribution hubs in the EU [France] and the USA. Aquapacs are used daily by individuals, organisations and companies to make life outdoors more fun and safer. Lifeguards and rescue teams use our cases to save lives. Aquapac work with the RNLI and British Canoeing to promote water safety. Aquapac make custom cases for special applications. Feel free to contact us for more details. Winners of 3 Queens Awards [for Export and Innovation].
Contact info
Westmoreland Works, St Mary's Street, Nelson, Lancs, BB9 7BA, Nelson, United Kingdom
- 02077384466
- contact@aquapac.net
- aquapac.net
3.3
Average
34 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Absolute garbage
Absolute garbage. After the 1st use my waterproof duffel bag had the very thin interior waterproof layer exfoliating and cracking, so not waterproof anymore...
October 1, 2025
Unprompted review
Excellent experience
Purchased the Aquapac plusplus to protect my phone and car keys whilst kayaking. Has been absolutely faultless (ie no leaks!) until extremely unusual circumstances saw one of the clips break. I contacted the company to see if it could be repaired, and they instead replaced the pouch. Love a business that stands by its products and customers!
December 30, 2023
Unprompted review
Friendly Staff
Hotel staff were very friendly & helpful. Was a 5 min walk from station so very convenient. Room was clean and had everything we needed including amazing sound proofing from traffic noise - excellent shower too. We were able to leave our bags free of charge on check out & collect later. Would definitely return to this hotel.
August 7, 2023
Excellent product and company that…
Excellent product and company that knows what its doing. Don't buy eBay copies, this kit works!
July 22, 2023
Great waterproof pack
Great waterproof pack - good seal and floats well. Quick delivery. Many thanks.
July 21, 2023
Waterproof phone holder is exactly as…
Waterproof phone holder is exactly as described on the website and was delivered very promptly
July 17, 2023
Fast and easy
June 19, 2023
Product ok but for some reason the…right product wrong address
Product ok but for some reason the package was delivered to the billing address and not the delivery address
June 18, 2023
Efficiency and Customer focused
Excellent products and they quickly responded when I needed to return a belt clip I ordered in error
June 19, 2023
Quick posting
June 18, 2023
Waterproof phone case
Ordered a waterproof pouch for my phone and it arrived the next day. The pouch is made of a soft plastic which allows the touch screen to work without the need to remove it from the bag. I am very please with the quality and functionality of the case.
May 21, 2023
Excellent quality products
Excellent quality products, great value and delivered quickly.
May 28, 2023
Great product.
Once I figured out the latching system it has been wonderful to use. I bought it to keep my insulin pump dry when I am in the pool with my two year old grandson. I wear it up around my chest area so that it stays dry, but I have gone under water with it on and everything stays dry. I also appreciate how responsive customer service was when I reached out with a question. In addition, my order came quickly.
May 24, 2023
Fast delivery
May 21, 2023
Phone Case
The ordering process was seamless. The phone case was big enough to fit my phone without its normal cover. It was a promotional offer so was discounted which was a bonus. The case will protect my phone during my outdoor trips. Aquapac products have been used by me for years and have not let me down yet.
April 24, 2023
My go to always -so reliable
April 26, 2023
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