AR15 Discounts Reviews 543

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and wide selection of products available, often finding items at competitive rates. Many highlight the fast and reliable shipping, with orders often arriving earlier than expected and in secure, discreet packaging. The ordering process is generally described as a breeze, and the quality of the products is consistently noted as high, never feeling cheap or like a knock-off. However, some customers also noted issues with delivery services, such as packages being lost or arriving late, even after paying for expedited shipping. A few other people also felt that the site could be slow to process orders, and some experienced receiving incorrect items or products that were dead on arrival, leading to dissatisfaction with the resolution process.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently praising the great prices, good deals,... See more

Product

Customers consistently note positive experiences with product, praising the good quality, great selection,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and... See more

Order

Reviewers express satisfaction with their orders, frequently noting accurate and complete deliveries that... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

9-5 update: I was contacted by Jennifer from AR15 Discounts/DirtyBird and she rectified the situation. So I am upgrading from 1 to 4 stars. I purchased the TWF Frame For Glock 17 Gen 3 & 4 but it'... See more

Company replied

Rated 4 out of 5 stars

Doing well on pressing an getting packages out. There was a few things I was going to get from u guys but u guys was out of stock so had to buy from somewhere else I like to buy all my stuff from 1 pl... See more

Company replied

Rated 5 out of 5 stars

I became aware of AR15Discounts thru the AmmoSeek website. Their listing disappeared after a few weeks. They came up on a google search, and I found primers listed at a price too good too be true. An... See more

Rated 5 out of 5 stars

The sale on an item ended mid checkout process, and i contacted customer support and they give me a gift card voucher for the difference. Thats the best customer support ive had from any website and i... See more


Company details

  1. Online Marketplace

Written by the company

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

543 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Disreputable Vendor - Purchase Elsewhere

Recently ordered a firearm from this vendor based on information in the description on their website. Subsequently the FFL stated the firearm is not permitted in this state. The vendor charged inordinate shipping and re-stocking fees to return the item despite the incorrect information on their site ( the website still contains the incorrect information. I contacted the vendor seeking some relief in the exorbitant fees and they ignored my request despite the erroneous information. I do not recommend purchasing from this vendor.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Piss poor customer service. I ordered two measly 6.5 Grendel 10rd

I ordered two measly 6.5 Grendel 10rd. magazines over two weeks ago. They banged my credit card. I attempted to contact them and there is NO phone number for this mess of a company. I made contact via email and was told there was a holiday delay but they would be shipping in a couple of days. Three days after they told me it would ship they provided a USPS tracking number. USPS has been waiting a week for AR Bullshit to provide the mags. I tried to cancel the order and to get a remittance on my credit card. THEY NOW SAY THEY CANNOT CANCEL THE ORDER THEY HAVE NOT SHIPPED. THERE IS NO PHONE NUMBER TO CONTACT THESE ASSHOLES.
IF YOU ARE RUNNING A BUSINESS AND HAVE NO PHONE CONTACT SERVICE YOU HAVE NO CUSTOMER SERVICE. BEWARE OF THIS INEPT BUSINESS. I WILL ATTEMPT TO GET MY MONEY BACK FROM MY CREDIT CARD SERVICE. THEY PROVIDE PERSONAL CONTACT VIA THE TELEPHONE.

January 28, 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hi Elwood,

We’re really sorry to hear about your frustrating experience. This is absolutely not the kind of service we aim to provide, and we completely understand your frustration.

The delay you experienced is not acceptable, and we sincerely apologize for the inconvenience. We know how important it is to have a clear and responsive customer support system, and we’re working on improving our communication channels as we move out of the busy holiday season.

We’d love the chance to make this right. If you could reach out to us again via email, we’ll do everything we can to resolve this issue ASAP. If your order still hasn’t shipped, we’ll explore options to process a refund or get your items to you as quickly as possible. I'm not seeing an email anywhere or an order number, so I want to make sure I can get you taken care of, as quick as possible.

Again, we truly appreciate your patience and feedback—it helps us improve. Please let us know how we can make this up to you.

Rated 1 out of 5 stars

I purchased an approximately $400…

I purchased an approximately $400 order, several items. One item was a KAK 5/8-24 ar10 flash hider. The muzzle device cost about $40. When I received the order everything was ok except the flash hider, it was the wrong size, It was 1/2-36. I have been trying to get a replacement with the correct size for 2 weeks now. I have been on their chat and also requested a phone call, which I got and was promised that they would take care of it. I still have not heard anything from them after the last chat. They do not honor their word or their policy that they state on their website. I have been blown off by them. I would like to tell everyone, if they mess up your order, good luck in getting it taken care of and you will not get your money back. I will never do business with them again.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to work with!

All right, the rest of the story! I live less then 20 miles from AR15 Discounts business. A terrible mix up of tracking numbers told me my order went to California. However I went to the company and talked to a very nice young lady and she explained the problem and told me that if I didn't receive my order in a few days to come back in and they would hand me my part on the spot. Long story short my order came in in 3 days. So they were gracious and understanding and filled and shipped my order promptly. O. Dean, Oxford, NC

January 17, 2025
Unprompted review

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