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Review summary

Created with AI, based on recent reviews

Considering 355 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the hair is soft, beautiful, and exceeds expectations. Many appreciate the fast delivery service, often receiving their orders earlier than anticipated, and find the ordering process smooth and reliable. People are particularly happy with the overall quality of the wigs, describing them as well-made and true to description. However, some customers expressed dissatisfaction with the price, finding it not always reflective of the product received. There were also occasional concerns about the accuracy of the product description, with some feeling that the wig they received did not match the advertised image or density. A few people also experienced issues with shedding or the wig not holding curls well.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the hair as beautiful, soft, and... See more

Quality

Clients share positive opinions on quality, with many praising the hair as beautiful, soft, and true to... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and timely... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, stating... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products to be a good value, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I must say, this is the first experience purchasing a wig. The hair exceeded my expectations, it’s soft, the quality is top tier, beginner friendly, it’s easy to install and melted well with my comple... See more

Company replied

Rated 5 out of 5 stars

By far the BEST place I have ever ordered from, not only is the hair gorgeous every time but the customer service goes above and beyond super quick to respond they are super helpful with everything! I... See more

Company replied

Rated 5 out of 5 stars

I love the ear taps they provided with my frontal wig = game changer! First place I was able to find a wig that is fully customized, and the draw string in the cap is amazing. It was able to fit snug... See more

Company replied

Rated 5 out of 5 stars

This is my first glueless wig. I'm so happy with the copper color, it's very similar to my current hair color. It's also very beginner friendly. I even received some other extra essentials to make the... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Hair Product Store
  5. Wig Shop

Written by the company

Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my first glueless wig

This is my first glueless wig. I'm so happy with the copper color, it's very similar to my current hair color. It's also very beginner friendly. I even received some other extra essentials to make the install easier! Would definitely recommend to anyone wanting a protective style while growing long curls all 2026!

January 9, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Justine Van Heiningen
Thank you so much for sharing your experience! We’re thrilled to hear that your first glueless wig worked so well for you and that you love the copper color. It’s great to know you found it beginner-friendly and that the extra essentials helped make the install easier. We truly appreciate your recommendation and wish you an amazing hair journey while growing those beautiful curls! If you ever need anything, we’re always here to help.
Arabella hair

Rated 5 out of 5 stars

Loveeee thiss hair

Loveeee thiss hair . Came super fast . No shedding

January 5, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi torra bell

Thank you so much for your review! We’re so happy to hear you love the hair and that it arrived super fast. Glad to know you’re experiencing no shedding as well. We truly appreciate your support and hope you enjoy every moment wearing it!

Arabella hair

Rated 5 out of 5 stars

The hair is lovely will buy again

The hair is lovely and the shipping was so fast. I got the blue black wig in 20 inches and it came curled and ready. I had to do a little styling and layering but its perfect and the color is gorgeous.

December 29, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi there

Thank you so much for sharing your experience! We’re thrilled to hear you love the blue-black wig and that it arrived quickly and ready to wear. We’re glad the styling and layering worked perfectly for you—the color really is gorgeous. We truly appreciate your support and hope you continue enjoying your beautiful look! If you ever need anything, we’re always here to help.

Arabella hair

Rated 5 out of 5 stars

Great!

Stimmung, I absolutely recommend it.

December 30, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi julinha ferreira

Thank you so much for your recommendation! We’re really happy to hear you enjoyed the wig and had a great experience. We truly appreciate your support and hope you continue to love it every time you wear it!

Arabella hair

Rated 5 out of 5 stars

Arrived in time one of the best units…

Arrived in time one of the best units ive purchased.

January 2, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Crystal

Thank you so much for your review! We’re so glad to hear your unit arrived on time and that it’s one of the best you’ve purchased. We truly appreciate your support and hope you enjoy wearing it. If you ever need anything, we’re always here to help!
Arabella hair

Rated 5 out of 5 stars

Definitely will be ordering from this…

Definitely will be ordering from this company again. They did not disappoint!

December 23, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Faith McMillian

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience, and we truly appreciate your confidence in us. We look forward to your next order!

Arabella hair

Rated 4 out of 5 stars

Very good I love it

Very good I love it! The hair quality is good nice and just something new. Meisjes niet twijfelen ben zelf een Belg en het is echt een catch! Koop een pruik bij arabella hair

January 7, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Dorcas Mayamba

Thank you so much for your wonderful feedback! We’re so glad you love the wig and its quality. It means a lot to us that you’d recommend Arabella Hair to others. Enjoy your beautiful new look, and we hope to serve you again soon!

Arabella hair

Rated 5 out of 5 stars

The best hair company!

I’ve been buying from this company with no problems for the last year and each wig has been gorgeous! The hair is always guaranteed full, bouncy, and durable. This is definitely a company you can trust. Another plus is how quick delivery comes as a UK buyer, you can rely on ArabellaHair to ship very fast.

January 7, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Nsansa Mumbi

Thank you for being a loyal customer and for sharing your experience with us! We’re thrilled to know that our wigs have consistently delivered great quality and that you enjoy the fullness, bounce, and durability. It also means a lot to hear that our fast UK shipping has been reliable for you. We truly appreciate your trust and look forward to continuing to provide you with great hair and service!

Arabella hair

Rated 5 out of 5 stars

Love my wig

Love my wig. East installment

December 31, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Tawanna
Thank you so much for your kind feedback! We’re so glad you love your wig and found it easy to install. Enjoy your beautiful look, and we look forward to serving you again!
Arabella hair

Rated 5 out of 5 stars

Body wave 30 inch 6x5

I have ordered a few times from Arabella hair and I am always impressed. The delivery is very quick and communication between me in the seller is great. Most importantly the hair is fantastic. It is exactly how it is described. The hair quantity, the length, the frontal is just like the picture. I have gotten a few compliments from the previous wigs and I can’t wait to install this one .

December 19, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi there

Thank you so much for your continued support and for sharing such a detailed review. We’re truly happy to hear that you’re consistently impressed with our delivery speed, communication, and—most importantly—the quality of the hair.

It’s great to know that the hair matches the description exactly, from the density and length to the frontal details, and that your previous wigs have earned you so many compliments. We’re excited for you to install this one and hope it exceeds your expectations as well.

Thank you for choosing Arabella Hair—we look forward to serving you again.

Arabella hair

Rated 5 out of 5 stars

The wig was delivered on time

The wig was delivered on time, the hair is excellent in quality and true to length

December 22, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Karen Floyd

Thank you so much for your feedback! We’re happy to hear that your wig was delivered on time and that you’re satisfied with the hair quality and true-to-length measurement. Your support means a lot to us, and we look forward to serving you again in the future.

Arabella hair

Rated 5 out of 5 stars

Pure

Pure, good quality hair that definitely will last for a long time

January 5, 2026
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Chinasaokwu Charles-Duru

Thank you for your kind feedback! We’re glad to hear you’re happy with the quality of the hair. Providing pure, high-quality hair that lasts is always our goal, and we truly appreciate your support. We look forward to serving you again.

Arabella hair

Rated 5 out of 5 stars

It’s Arabella or nothing

I absolutely love my new wig unless I have to. I don’t think I’ll use any other company. It came just as it said pre-bleach pre-plucked The lace was almost nonexistent. I wear it every day normally I would take my wig off at night, but I’ve been keeping it on. It’s very comfortable breathable I absolutely love it.

December 22, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Ericka Davis

Thank you so much for sharing such a detailed and thoughtful review.

We’re truly delighted to hear how much you love your new wig and that it has exceeded your expectations. It’s great to know the pre-bleached, pre-plucked lace blended so naturally and that the wig is comfortable and breathable enough for everyday wear. Your trust and loyalty mean a great deal to us, and we’re honored to be the company you choose. If you ever need support or have questions, we’re always here to help.

Arabella hair

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, arrived before Christmas. High quality hair, very well made product. It was thick, consistent length, no unsightly gaps.

December 24, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Mike Batten

Thank you for your great review!

We’re happy to hear that your order arrived quickly and before Christmas. It’s wonderful to know you were satisfied with the hair quality, craftsmanship, thickness, and consistent length. Your feedback is truly appreciated, and we’re glad the product met your expectations. We look forward to serving you again in the future.
Arabella hair

Rated 5 out of 5 stars

I love the wig's lace quality and silky…

I love the wig's lace quality and silky smooth texture. The hair is true to length. The dark burgundy color is very vibrant. I love hot thick and natural looking this wig is. It's very beautiful!

December 24, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Briyanna Matthews
Thank you so much for your wonderful feedback!

We’re thrilled to hear that you love the lace quality, silky smooth texture, and true-to-length hair. It’s especially great to know the dark burgundy color met your expectations and that you’re happy with how full, thick, and natural the wig looks. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again.

Arabella hair

Rated 5 out of 5 stars

Second time purchase...

Second time purchase...
This is my second purchase from Arabella. The product and quality was superb. The delivery time was a week after I ordered. The description of the item is what you received. Extremely satisfied with Arabella Hair.

December 29, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi T. Jeannine DeVilme

Thank you for sharing your experience and for choosing Arabella Hair again.

We truly appreciate your continued trust in us. It’s great to hear that you were satisfied with the product quality, delivery time, and that the item matched the description exactly. Your support and recognition mean a lot to our team. We look forward to serving you again and providing the same high standard with every order.

Arabella hair

Rated 5 out of 5 stars

Well satisfied!!!!!

Lace was pre-cut; was pre-styled, good quality hair! Im well satisfied and have ordered another one!

December 31, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Judy
Thank you so much for your positive feedback!

We’re glad to hear that you were satisfied with the pre-cut lace, pre-styled design, and the quality of the hair. It’s wonderful to know everything met your expectations, and we truly appreciate your trust in placing another order. If you need any assistance with your new purchase, please don’t hesitate to reach out.

Arabella hair

Rated 5 out of 5 stars

My experience was great because I…

My experience was great because I explained the hair was for a special occasion and I was nervous and they delivered. I don't regret this wig beautiful will definitely re order.

October 16, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Natasha Holness

Thank you so much for sharing your experience. We are truly glad to hear that we could meet your expectations, especially knowing the wig was for a special occasion and that you were feeling nervous. It means a great deal to us that you are happy with the hair and have no regrets about your purchase. We sincerely appreciate your trust and look forward to serving you again on your next order.

Arabella hair

Rated 5 out of 5 stars

I loved the fact that I was updated of…

I loved the fact that I was updated of the details of my product and the when it came it was amazing

December 29, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Damedjeu Solenn

Thank you so much for your kind words! We’re really happy to hear that you appreciated the updates throughout the process and that the product exceeded your expectations when it arrived. Your satisfaction truly means a lot to us, and we look forward to serving you again soon 💖

Arabella hair

Rated 5 out of 5 stars

very good thank you very much

very good thank you very much

December 29, 2025
Unprompted review
Arabella hair logo

Reply from Arabella hair

Hi Glorya Mendes
You’re very welcome! Thank you so much for your kind feedback and support. We truly appreciate it, and if you need any assistance in the future, please feel free to reach out anytime. We’re always here to help! 💕
Arabella hair

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