I must say, this is the first experience purchasing a wig. The hair exceeded my expectations, it’s soft, the quality is top tier, beginner friendly, it’s easy to install and melted well with my comple... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping was fast but the hair is shredding a lot and lost hair around the middle parting

Reply from Arabella hair
Hair is gorgeous, colour and feel
Second wig I’ve ordered from here and will order again :)
Ordered to the UK and it was delivered really quickly

Reply from Arabella hair
I’ve had three wigs from them and haven’t had any bad experiences. My first wig was a bob from Tiktok shop. And the other two I ordered directly from the website. Definitely will be my go to when I don’t mind spending the money. Cuz they are pricey but worth it.

Reply from Arabella hair
Wig is beautiful and exactly how I imagined it. The color also perfect.

Reply from Arabella hair
The wig got delivered fast and so far I am happy with the quality of the hair ❤️

Reply from Arabella hair

Reply from Arabella hair
Love the quality of the hair and the cute goody bag

Reply from Arabella hair
This was my first time purchasing a piece from the site. Am disappointed with the wig. It didn't seem to be 180 it was more 150 or 130. The length was great. I thought if I wash the wig it would be different. Nope, it got worst. The hair became dry. I know that highlight do dry out if not condition correctly. After one wash? I won't be purchasing from this company again.

Reply from Arabella hair
I was very impressed with my wig unit. Even trying to get a rush delivery. They went above and beyond to help me get it very quickly. Hair is soft and they send extra products to help maintain and install your unit.

Reply from Arabella hair
First order of their product and im highly satisfied. Came within the estimated delivery period and in good condition. The hair is really good quality.

Reply from Arabella hair
So far I'm really liking my ombre ash blonde human hair lace front that I got. Everything is really nice and really comes together nicely and looks really natural. I've gotten so many compliments and likes so far. I love the pull string to tighten the head cap down. I love the side burn part that helps keep it looking normal. I've been able to use it for several modeling shoots and overall everything went very smoothly. ☺️ The things I don't like are the unfortunate thin, almost bald part in the very front part of the lace hair line is unfortunate as it kinda looks like I have a receding hairline but thankfully isn't too noticeable once u put some darker eye shadow to cover up the thin spot. Also I did notice it was really frizzy and poofy. I had to really use a hot iron and hair straightener to get it more flat. I also noticed that it sheds a bit. Not a lot but a bit. But overall I am liking my purchase so far.

Reply from Arabella hair
Hair is amazing, hair came quickly, hair was exactly as described and great customer service.

Reply from Arabella hair
There is not enough hair on the lace it looks like bald spot in the front of your head

Reply from Arabella hair
Love love their wigs soft full long woud definitely recommend

Reply from Arabella hair
I love this wig!! It came with in a week of ordering it. The color is popping and it has no smell. I will definitely order from them again.

Reply from Arabella hair
Love this hair , the lace was everything , hair was silky and shipping was fast . I will be ordering again 🫶🏾💕

Reply from Arabella hair
The seller was very prompt with responses while my hair was being shipped and it arrived in a timely fashion. The hair was of great quality and exactly what I asked for! I highly recommend their business!

Reply from Arabella hair
The hair quality is amazing the lace looks so real just beautiful all around. Hair holds curls for days with lots of bounce! No tangle and no shedding

Reply from Arabella hair
Very happy with everything. The hair is true to length and I only got 180 density so I was worried about it being thin but this isn’t the case at all! Very nice thickness. It’s soft and very minimal shedding. I got a 613 wig and dyed it turquoise and it took to the dye beautifully. Was shipped out the next day so that was great as well. My first time ordering from Arabella and I’ll definitely be back

Reply from Arabella hair
The hair was flawless and I love that it came with everything I needed to install my hair I’m so satisfied a happy customer definitely recommend and will be returning soon

Reply from Arabella hair
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.